Home Blog Page 5509

AbacusNext Document Automation Platform HotDocs Powers Legal Contract Drafting Service in China

docQbot combines AI and HotDocs’ document assembly technology to help international companies do business with Chinese entities

HotDocs, an AbacusNext product and the global leader in document automation software, today announced its partnership with legal services provider, docQbot (Beijing docQbot Huiwen Data Technology Co., Ltd, a sister company of China Going Global Think-tank (“CGGT”)). HotDocs’ industry leading document automation technology will power docQbot’s recently launched bilingual contract drafting tool designed to aid organizations conducting international business with Chinese entities.

Currently in beta release, docQbot’s online contract service offers twenty fully automated, intelligent, contract templates. Each bilingual template can in many cases create hundreds of thousands or even millions of contract variations in both English and Chinese.  docQbot also is working with top law firms around the world to localize the base templates to support business transactions in more than 100 countries.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

Templates available through the docQbot platform were designed by legal experts with a deep understanding of the Chinese market and the complexities associated with business negotiations. Gary Eunson, International Sales Director at AbacusNext, stated, “This docQbot solution is unique in that it combines artificial intelligence with HotDocs document automation technology to support the creation of multi-language documents in a very innovative way. This specialized consumer-facing application is the first of its kind and expands on the possibilities of what’s possible with document automation technology within the global marketplace. Businesses that tap into this contract generation tool will find that it simplifies so many of their challenges associated with complex international trade agreements.”

The contract generation tool is ideally suited for organizations conducting business with Chinese entities associated with outbound investments and foreign trade transactions. The easy-to-use interface makes it possible for legal professionals to quickly generate high-quality business contracts suited to early stage negotiations. Contracts can be created in as little as 10-15 minutes.

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

Mary Bai, co-founder and CEO of docQbot and CGGT, stated, “CGGT is very excited to team up with its sister company, docQbot, and with HotDocs to provide this unique legal AI solution to help both Chinese outbound investors and foreign trade companies avoid common problems and achieve more success in their cross-border deals. The docQbot tool makes it simple and easy to do contracts the right way. It is fast and low cost.”

docQbot also understands that most business contracts require additional expert counsel to address the unique aspects of each business arrangement. As such, docQbot can draw upon its close relationships with law firms in more than 100 countries to provide users with legal advice reaching beyond the scope of the docQbot tool. This allows Chinese and foreign trade companies to access in-country expertise needed to successfully conduct business internationally.

Stericycle Ranked on Selling Power’s 2018 “50 Best Companies to Sell For” List

Stericycle today announced that it has ranked on Selling Power’s “50 Best Companies to Sell For” list. The company ranked 31 on the list, which includes companies of all sizes with sales forces ranging from fewer than 100 salespeople to companies with sales force numbers in the thousands.

“We’re extremely proud of our sales team and the great selling culture we’ve established,” said Dan Galbraith, Stericycle Senior Vice President of Sales. “Every day our sales force works to solve our customers’ challenges, and we strive to ensure that the team is supported, recognized and rewarded for their efforts. This ranking acknowledges our company-wide focus on creating a sales environment that is built around attracting and retaining the best salespeople in the industry.”

Read More: Decoding The Current State of SDR Automation Platform Powered by AI

To rank companies, Selling Power’s research team issued a comprehensive application to evaluate the companies based on these categories:

  1. Compensation and benefits
  2. Sales-rep onboarding and sales enablement
  3. Sales training and coaching
  4. Sales culture

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

In 2018, Stericycle implemented more than 25 new training & development courses ranging from consultative selling skills to sales leadership college. Through these courses, Stericycle has trained more than 350 sales team members, further proving Stericycle’s Selling Power rank in building a world class sales team.

“The companies on this year’s list represent the future of selling,” says Gschwandtner. “We are living in the age of sales enablement. To win at an elite level, salespeople need the support of excellent sales training, the right technology, and great sales coaching. The 50 Best Companies to Sell For have made the right investments, culturally and financially, to make sure their salespeople have every advantage as they compete to win deals and generate more revenue.”

Read More: Interview with Anil Kaul, CEO at Absolutdata

PunchOut2Go Is A Gold Sponsor And Exhibitor At B2B Next In Chicago

PunchOut2Go, the leading B2B managed punchout integration provider, is a Gold Sponsor and exhibitor at the B2B Next Conference and Expo, an event that brings together B2B sellers, buyers, and service providers with a focus on B2B eCommerce and the digitization of the B2B market.

PunchOut2Go is looking forward to meeting B2B eCommerce vendors and eCommerce providers to discuss how its unique managed punchout catalog integrations increase customer retention, attract new customers, and reduce the cost of sales. A comprehensive procure-to-pay (P2P) to commerce integration solutions suite, PunchOut2Go harmonizes procurement punchout, orders, invoices, shipping notifications, and other data between any eCommerce platform and any eProcurement, ERP, or spend management platform.

Read More: Interview with Anil Kaul, CEO at Absolutdata

B2B Next takes place on September 24th to 26th at the Sheraton Grand Chicago. Attendees will find PunchOut2Go at Booth 107 in the main exhibition hall.

“B2B Next is among our favorite industry events of the year. As a company, we are deeply committed to helping B2B sellers and service providers improve the efficiency of their digital operations by facilitating fast and inexpensive integration between buyer and seller platforms,” said Brady Behrman, CEO of PunchOut2Go. “We anticipate meeting B2B sellers to showcase how our unique gateway technology can help them increase sales revenue and profit.”

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

The B2B market has been slow to adopt digital technology, but the pace of innovation has accelerated in recent years. The digital economy has changed buyer expectations. Business buyers increasingly expect sellers to provide self-service eCommerce platforms that integrate with backend eProcurement platforms.

B2B Next was created by digital commerce analyst Andy Hoar to provide learning and networking opportunities for B2B companies looking to deploy eCommerce solutions. PunchOut2Go is a key player in this field, providing the missing link between buyer eCommerce and seller eProcurement platforms.

The conference attracts insightful speakers with actionable advice for B2B sellers. Highlights of this year’s conference include Accelerating the Digital Shift by Kristina Howe, Closing the Manufacturer / Distributor Divide by Apryl Erickson, and many expert-led workshops focused on B2B selling and business models.

Read More:  Sales Call Analytics Is the Difference Between Winning and Losing Customers

Atento’s Digital Solutions Enhance Customer Experience and Increase Efficiency Across the Value Chain of Banks and Financial Services Providers

0
  • Atento presented at Fintech Americas 2018 its CRM/BPO solutions for the banking and financial services sector
  • The Company’s offering for the sector encompasses a wide range of solutions from marketing and lead generation to back office solutions, including digital solutions such as 100% digital sales and 100% digital collections among others
  • Atento’s solutions are customized to serve the specific needs of retail banking, B2B and investment banking, loans and credit companies and insurance providers

Atento S.A. (NYSE :   ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, has presented in Fintech Americas 2018 its wide range of business process and customer experience solutions serving the banking and financial services sector. Fintech Americas, celebrated in Miami the 6th and 7th of September 2018, is the annual meeting point for the banking and financial services community facing digital transformation.

The increasing digitalization of our societies brings significant disruption to the banking and financial services industry but also great opportunities to enhance customer experience and increase efficiency across its value chain. Atento helps banks and financial institutions unveil de full potential of digital with end to end solutions customized to the needs of the industry.

Read More: Decoding The Current State of SDR Automation Platform Powered by AI

In this year edition of Fintech Americas, Atento featured its credit origination management solution for retail banking. A 100% digital solution that shortens the time of the credit origination and approval process, improve efficiency of the workflow and delivers significant cost savings for the bank. Atento’s offering of digital solutions designed specifically for the banking and financial service industry also includes:

  • end-to-end online sales solution supported by analytics, to manage an entire credit card sales cycle for retail banking, from client attraction (including lead collection, enrichment and analysis) to sales conversion and after sales, combining digital marketing and omnichannel customer care
  • semantic-technology based solutions to manage in real time customer engagement through social media, enabling monitoring of customer sentiment, root/cause analysis and automatization of customer management
  • digital collections solution enabling credit recovery through digital channels as well as traditional channels enhanced by business intelligence tools and analytics

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

These solutions are part of Atento Digital´s financial services offering. Atento Digital integrates digital marketing tools, automatization of front and back office customer processes and a robust omnichannel platform to generate efficiency and results for customer´s acquisition, management and retention. It also provides solutions to advance digital transformation processes while making the most of existing systems. Atento Digital´s mainstream offering encompasses a range of services including online sales, digital customer care, digital technical support and digital collections, all delivered through Atento´s omnichannel platform integrating traditional and digital channels. Atento´s digital offering also includes consulting capabilities and the use of analytics and automatization tools to enhance the effectiveness and efficiency of customer related processes.

Read More: Interview with Anil Kaul, CEO at Absolutdata

HubSpot Launches Enterprise Growth Suite Bundle and New Advanced Capabilities for Sophisticated Marketing, Sales, and Service Teams

Feature improvements represent the largest expansion of HubSpot’s enterprise offerings in company history, giving companies of any size access to the tools they need to grow better

HubSpot, a leading growth platform, announced today the availability of new Sales Hub and Service Hub Enterprise offerings, numerous updates to its Marketing Hub Enterprise product, and the availability of all three for a discounted price as part of a bundled offering. The products included in the bundle, called the Enterprise Growth Suite, are designed to give advanced teams more control, greater flexibility, and deeper integrations in one unified HubSpot account. As previewed on August 20th, the launch of these new products represents a first for HubSpot, and are the most significant expansions the company has made in its enterprise-level offerings to date.

“Over the past year, we increased R&D spending significantly as we pushed to expand our platform of products to address the needs of any company regardless of where they are in their growth journey. Today, our customers are getting the results of that investment,” said Brian Halligan, co-founder and CEO of HubSpot. “As users of the HubSpot Enterprise Hubs ourselves, we’ve seen firsthand how these products can support the changing needs of a growing company. With these announcements, a HubSpot customer will be able to sign on with us at any stage with the knowledge that our products will scale with them as they grow.”

Read More: CRM Data Is Still Numero Uno Block in Building “the Path to Sales Mastery”

The Enterprise Growth Suite software bundle includes an improved Marketing Hub Enterprise and the brand new Sales Hub Enterprise and Service Hub Enterprise products, all built on top of the HubSpot CRM. All three Enterprise Hubs include new and improved features built with the needs of sophisticated teams in mind, including:

  • Goals that support agents and sales reps to report on quotas, SLAs, and other sales and customer service metrics
  • Playbooks, which allows you to build a library of resources and best practices for your sales and services teams
  • A native Slack integration to help teams stay connected, wherever they are

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

All of these features are available today, with additional features, including hierarchical teams, health scoring, advanced content partitioning, and workflow extensions, expected to be released in the coming months.

The products included in the Enterprise Growth Suite bundle also feature a layer of machine learning that powers features like predictive lead scoring. HubSpot’s recently-released Conversations tool is also integrated into all three products, uniting email, chat, and social in one inbox and providing advanced targeting and lead routing, custom chatbot building, and more.

“When we first started using HubSpot, we were small but growing. As we’ve continued to grow, the HubSpot platform has acted as the fertilizer that’s helped us turn our seed of a company into an established institution,” said Will Curran, Chief Event Einstein at Endless Events. “Every new product HubSpot launches makes us faster, better, and stronger than we were before. Without them, we would still be at that seed phase instead of the towering skyscraper we are today.”

Read More:  Sales Call Analytics Is the Difference Between Winning and Losing Customers

Scout Appoints New Sales and Engineering Leaders to Executive Team

0

New CRO Jerry Brooner and CTO Sarvesh Mathur bring world-class experience and a strategic vision for growth to Scout’s powerful sourcing and supplier engagement platform

Scout RFP, the new enterprise standard for strategic sourcing, today announced two new members of their executive leadership team. First, Jerry Brooner, former Vice President of Enterprise Sales at Dropbox, is stepping in as Scout’s Chief Revenue Officer. At the same time, Sarvesh Mathur is taking the role of CTO and Vice President of Engineering to help scale Scout’s rapidly growing engineering organization. As Scout accelerates their growth, serving hundreds of global customers, they will help the company drive innovation, expansion, and rapid adoption.

“At Scout, our goal is to make enterprise commerce faster, less risky, and more transparent,” said Alex Yakubovich, CEO and Co-founder of Scout RFP. “I’m thrilled that Jerry Brooner and Sarvesh Mathur have joined the team. They’re going to not only accelerate our ability to serve the world’s biggest brands, but they’ll help us scale innovation at the pace our customers require. With Jerry’s depth of experience in SaaS and ERP sales and Sarvesh’s proven technical leadership, Scout is in a great position to make a big impact on this market – and our customer’s experience.”

Read More: Decoding The Current State of SDR Automation Platform Powered by AI

As Chief Revenue Officer, Jerry Brooner will lead Scout’s sales strategy. Prior to joining Scout, Jerry built Dropbox’s strategic enterprise business in North America, growing that team from 2 to 50 employees and driving $75M in annual revenue. Prior to Dropbox, Jerry spent 10 years at SAP as a Global Vice President for Strategic Accounts. With a background in investment banking and enterprise experience from bellwethers Siebel Systems and Genesys, he brings decades of experience with sales management, scale, talent development, and leadership.

“Throughout my career, I’ve always aspired to join teams who aspire to build both innovative products and deep respectful relationships with their customers,” said Brooner. “At Scout, I’m excited for the challenge ahead and the opportunity to build on my experiences scaling a world-class sales organization at both Dropbox and SAP. Scout bridges the best of both those organizations, and I’m already impressed with the talent across the team here.”

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

Sarvesh Mathur, who joined Scout earlier in the summer, has a similar passion for enterprise-scale problems, having built world-class engineering teams at Navis, Infor, Teradata, and Oracle. Most recently, he was focused on tackling some of the toughest optimization challenges in the modern supply chain, leading Navis’ investment in container terminal operations, self-driving vehicle management, and inventory logistics. Sarvesh’s charter as Scout’s CTO is to scale their engineering investments in design, optimization, integration, and innovative sourcing methods.

“Technology’s most important role in the enterprise is to enable teams to work more effectively and to accelerate our ability to make good decisions,” said Mathur. “I’m inspired by the potential that Scout has already built into the platform, and I look forward to injecting even more innovation into our core engine.”

These two new executive hires reflect and reinforce Scout’s continued growth and momentum. Now managing over $18 billion in project spend through its strategic sourcing platform, Scout serves over 150 enterprise customers and over 70,000 active users across 117 countries. In 2017, the company closed its Series B funding, with investments from Menlo Ventures and NEA, and was recognized as a Gartner Cool Vendor.

Read More: Interview with Anil Kaul, CEO at Absolutdata

bpm’online Honored With CRM Market Leader Awards in Three Categories

bpm’online, a global business software company leading in the space of business process automation and CRM, is proud to announce that the company was recognized as a Leader in the Midmarket CRM Suite and Sales Force Automation categories, as well as named the One to Watch in the Enterprise CRM Suite in the CRM Market Awards 2018 by CRM Magazine, one of the most highly regarded media in the CRM industry.

The purpose of CRM Market Awards is to acknowledge leading vendors that transform the CRM industry. The awards’ judging panel that consisted of CRM industry’s key analysts, consultants and thought leaders, evaluated participants based on customer satisfaction, product quality, company direction and product costs.

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

This is the fourth year in a row that bpm’online made it onto the leaderboard in the Midmarket CRM Suite category, with superb scores all around.  According to CRM Magazine, “the vendor earned impressive scores in customer satisfaction and cost (4.2) and in depth of functionality and company direction (4.1).”

In the Sales Force Automation category, bpm’online was also recognized as a Leader. The vendor scored well in company direction (4.2), and its SFA product is very highly regarded as well. According to Paul Greenberg, managing principal at the 56 Group, bpm’online offers “a fully integrated CRM suite that includes sales force automation, marketing automation, and customer service,” while at the same time packaging “one of the best SFA integrations around.”

Read More: Interview with Anil Kaul, CEO at Absolutdata

In addition to becoming a Leader in Midmarket CRM Suite and SFA categories, bpm’online is named the “One to Watch” solution in the Enterprise CRM Suite category. Jim Dickie, co-founder and independent research director at CSO Insights, noted that “bpm’online platform is attractive to firms who are heavily process-focused.”

“We are delighted to receive the prestigious CRM Market Leader Awards again this year! This recognition is a reflection of the ever-improving capabilities of bpm’online products and, most importantly, the exceptional value we deliver to help our customers accelerate.” – commented Katherine Kostereva, CEO and Managing Partner at bpm’online.

bpm’online’s intelligent CRM platform is aimed at accelerating sales, marketing, service and operations for thousands of customers and hundreds of partners all over the world. The software is tailored to help organizations be equipped to respond to ever-changing demands of the rapidly evolving digital world.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

Maxim Integrated Partners with TCS on CRM Sales Transformation to Accelerate Business Growth

Tata Consultancy Services Implements State-of-the-Art Cloud CRM Platform to Foster Agile Sales Environment for Leading Integrated Circuit Manufacturer

Tata Consultancy Services (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, today announced that it has successfully completed a CRM-based sales transformation program at Maxim Integrated Products, Inc. (NASDAQ :MXIM ), a leading global manufacturer of analog and mixed-signal integrated circuits.

In order to create a sustainable competitive edge in the dynamic and complex semiconductor ecosystem, Maxim needed a streamlined and agile digital sales process to maximize its sales velocity. Maxim partnered with TCS to design a cloud-based, collaborative, intelligent and automated platform on the Microsoft Dynamics 365 CE to achieve this sales transformation.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

TCS and Maxim reimagined the semiconductor ‘Design-In to WIN’ sales processes to empower Maxim’s sales teams to tie their go-to-market approach tightly with their customer’s needs, improving the customer experience. The simplified and integrated sales processes resulted in business agility and speed, and transformed Maxim’s CRM into a system that engages with customers, maximizing return on investment. In addition, the solution enabled globally dispersed sales teams to effectively collaborate, resulting in higher sales productivity through automation, improved data quality and accelerated sales cycles.

Read More: Interview with Anil Kaul, CEO at Absolutdata

“TCS used its expertise in design thinking and digital transformation capabilities to enable a highly collaborative and agile sales environment for Maxim’s global sales teams,” said V. Rajanna, Senior Vice President and Global Head, Technology Business Unit, TCS. “Leveraging our strong experience on Microsoft Dynamics 365 CE, we developed a best-in-class design, providing a robust, flexible and scalable system for Maxim. We look forward to continuing our partnership with Maxim in their exciting journey ahead.”

“Our CRM implementation was aimed at streamlining end to end sales and marketing processes by implementing a nimble, unified and efficient platform to engage with customers,” said Walter Curd, Vice President of IT, Maxim Integrated. “TCS presented Maxim with a cloud-based, intelligent environment based on Microsoft Dynamics 365 CE, and the automation so far has demonstrated the parameters we felt were essential to help our company’s sales force achieve its transformation goals.”

Read More:  Sales Call Analytics Is the Difference Between Winning and Losing Customers

Linius Technologies Appoints Global Channels and Alliances VP

0

Linius Technologies appoints former Head of Channel for Telstra and TeamViewer as VP of Channels and Alliances to scale company globally

Linius Technologies’ (ASX: LNU) — the only cloud platform that transforms static video into interactive intelligent content with its world-first Video Virtualization Engine™ (VVE) — has appointed Stephen Pech as its VP of Global Channels and Alliances.

Based in Linius’ headquarters in Melbourne, Australia, Pech will drive and define the company’s growing channel program — including resellers, distributors and ISVs — across APAC, EMEA and North America. Linius has already formed a partnership with IBM, and is also available on the IBM Cloud, Microsoft Azure and Amazon Web Services.

Read More: Decoding The Current State of SDR Automation Platform Powered by AI

A former head of Telstra’s ICT channel distribution division, Pech previously held positions with Fujitsu Australia and Symantec, most recently as the director of APAC sales for software company TeamViewer.

Linius CEO, Chris Richardson, said that Pech would play a key role in scaling Linius’ business during the next phase of its commercialization.

“Our go-to-market strategy remains consistent — validate Linius’ unique video virtualization technology with Proof-of-Concepts and direct sales, then capitalize on those successes through channel partnerships,” said Richardson.  “With Linius now looking to rapidly expand its channel program and network, Stephen will ensure best practice enablement of new and existing partners across Linius’ core target markets, including corporate communications, news, education and sport.

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

“Stephen has delivered $100 million plus targets, led multi-channel sales teams, developed over 1000 partner channels, and has co-founded a cloud business. He’s the right type of person to propel Linius to new heights by signing and supporting the right partners.”

Pech said he was thrilled to join Linius at an exciting stage of the company’s development.

“Video content accounts for about 80 percent of all internet traffic,” said Pech. “And, with technology giants like IBM, Amazon and Microsoft currently investing billions exploring video virtualization services and Artificial Intelligence in the cloud, Linius is well positioned to capture a growing market.

Read More: Interview with Anil Kaul, CEO at Absolutdata

“There is a massive opportunity for channel expansion with Linius’ unique ability to expose, enrich and exploit video content just like any other type of data. I’m looking forward to announcing several significant business and technology partnerships in the near future.”

As the only cloud platform that can transform traditional static video files into flexible forms of data for analysis and manipulation, Linius is set to transform billion-dollar-markets via its dynamic video searchpersonalized advertisingsecurity and defence, and anti-piracy solutions.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

CallRail & SalesX recognized as Finalist for Best-In-Class Call Analytics and Digital Advertising ROI

1

Digital marketing agency SalesX and its partner CallRail, the world’s most popular call tracking and analytics provider were named finalist for the Digiday Technology Awards in Best Marketing Analytics/Attribution Platform Category.

“We wish to congratulate CallRail for being recognized as an outstanding company in analytics tools that measure a key part of the marketing funnel,” said Joe Khoei, Founder and CEO of SalesX. “It is an honor to collaborate with the seasoned CallRail experts whose in-depth experience in results-based marketing and their robust platform allows our agency to deliver and exceed client advertising needs for delivering business value. Providing higher quality leads and insights into what’s resonating with customers strengthens our BVAT™ Business Value of Advertising Technology™ driven campaigns.”

Read More: Decoding The Current State of SDR Automation Platform Powered by AI

“CallRail is dedicated to helping more than 100,000 businesses of all sizes optimize campaign performance and helping agencies prove their value and ROI,” said Andy Powell, CEO and co-founder of CallRail. “Our team values our partnership with SalesX and wants to continue providing results that support SalesX in achieving high growth for their clients and demonstrating value to executives.”

CallRail’s data-driven technology for example, helped SalesX reduce a client’s cost per lead by 90 percent. Prior to working with SalesX, the client’s cost per click was about $7, and their cost per lead was around $700. Within a year of working with SalesX data scientists and CallRail’s advanced call tracking technology, the SalesX client’s cost per click increased to approximately $25, and their cost per lead went down to $60, with a conversion rate of about 35 percent. This is one of several examples where the partnership between SalesX and CallRail resulted in increased visibility and optimization to laser focus on the most profitable search terms which are the best and highest converting matches for their client’s businesses.

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process