Over the past few years, digital transformation has gained momentum amongst businesses from all over the world. As a question of company survival, digital transformation has risen to the top of boards’ priority lists. Organisations are aware that, when done
Ahead of the holidays, a new nShift guide aims to help retailers maintain customer experience excellency Ahead of the holiday season, and with many people likely to be away from home for prolonged periods, nShift is reminding retailers of the
Integrated construction management software leader enhances operational efficiency and mitigates costs by migrating onto single cloud call center solution with rich integrations to its CRM and Customer Service Management platforms. 3CLogic, the leading voice-enabling and cloud contact center solution for
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