Windstream Enterprise (WE), a managed communications services provider, has enhanced its XCaaS service to include Mitel’s Virtual Agent and Agent Assist solutions powered by Google…
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Recognized for its superior platform and rich APIs, Nuance earns top spot and outpaces competitors for fourth consecutive year Nuance Communications, Inc., today announced it has been…
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- Integration powers one-click seamless connection between Service Cloud and Haptik's AI platform - Haptik's virtual assistant solution to be made available in Salesforce AppExchange…
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Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide Avaya, a global leader in solutions to enhance…
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Accelerates the Five9 Artificial Intelligence portfolio by providing ‘digital workers’ that drive a new level of self service in the contact center Five9, a leading provider of the…
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Conversica, the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced its disruption of traditional website chat…
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UJET, the ultra-modern cloud contact center platform for customer-centric enterprises, announced the general availability of its Virtual Agent, a new solution powered by artificial…
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Nuance Communications, and H&M, one of the largest global fashion retailers with more than 50 market online shops, announced consumers can now engage with H&M virtual assistant…
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Zappix, the leading Visual IVR and Customer Self-Service Solutions provider, has partnered with Hinduja Global Solutions (HGS) to bring modern automation and innovation to contact…
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Strategic partnership results in the first mobile telco cloud-native platform with built-in Conversational and Engagement AI Services Nuance Communications, Inc. (NASDAQ: NUAN) and…
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