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SmartAction Secures Additional Funding, Bringing Total Investment to $38 Million
Artificial Intelligence (AI)

SmartAction Secures Additional Funding, Bringing Total Investment to $38 Million

STS News Desk -
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Outbound AI Appoints Ryan Greenhaw as Chief Revenue Officer
Artificial Intelligence (AI)

Outbound AI Appoints Ryan Greenhaw as Chief Revenue Officer

STS News Desk -
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SalesTechStar’s Sales Technology Highlights of The Week: Featuring Creatio, CloseFactor, Taktile and more!
B2B technology

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Creatio, CloseFactor, Taktile and more!

STS Staff Writer -
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BT and Five9 Expand Partnership to Accelerate Cloud Adoption for Contact Centres Globally
Partner Management & Channel Enablement

Nextiva and Five9 Team Up to Help Businesses Deliver Seamless Customer Communications

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COVID Clinic, the US’s Largest COVID Testing Organization, Selects Five9 to Power its Cloud Contact Center
Artificial Intelligence (AI)

COVID Clinic, the US’s Largest COVID Testing Organization, Selects Five9 to Power its Cloud Contact Center

STS News Desk -
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Avaya Acclaimed by Frost & Sullivan for Seizing Growth Opportunities With its Robust Portfolio of Intelligent Contact Center Solutions
Artificial Intelligence (AI)

Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX

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Inference Solutions Wins AI Breakthrough Award for Best Conversational Interface
Artificial Intelligence (AI)

Inference Solutions Wins AI Breakthrough Award for Best Conversational Interface

STS News Desk -
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FayeBSG Releases the Utilization Monitor for SugarCRM to equip CRM users with valuable platform optics and further drive user adoption
Artificial Intelligence (AI)

DMG Consulting Report Identifies Inference Solutions as the Global Market Share Leader for Virtual Agents

STS News Desk -
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Inference Solutions Wins AI Breakthrough Award for Best Conversational Interface
Sales Engagement

Inference Solutions Unveils New Features for Rapidly Scaling Omni-Channel Self-Service

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Inference Solutions Will Give You a Team of Virtual Agents to Respond to an Influx of Customer and Employee FAQs
Artificial Intelligence (AI)

Inference Solutions Will Give You a Team of Virtual Agents to Respond to an Influx of Customer and Employee FAQs

STS News Desk -
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