Nexite, the pioneering data platform for real-time in-store intelligence and truly seamless retail shopping, announced the launch of its Connected Merchandise Solution, a module within the Nexite platform that delivers real-time customer journey analytics to help retailers increase in-store revenue
Deltapath’s customers can now benefit from integrated telephony within their Salesforce Dashboard Deltapath today announced it has launched Deltapath for Salesforce CTI Integration on Salesforce AppExchange, empowering customers with a 360 degree view of the caller. The app allows agents to
What you need to know: Latest VCC framework delivers frictionless digital experiences across every customer journey As vendor-agnostic solutions, VCC SmartAssist, VCC Guide, VCC Expert and VCC Enlighten XO can be bundled together or sold separately to help with a
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