New integrations bring industry-leading conversation intelligence, making agents more effective and allowing organizations to increase customer loyalty by closing the loop faster…
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The Support Experience (SX) Platform enables organizations to consolidate SaaS spend by adopting the de facto enterprise support stack SupportLogic, the world's first Support…
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Company also secured strategic investment from Zendesk to transform customer experiences online and on-site Zuper, a leading solutions provider to scale and modernize fast-growing…
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New appointments further expand the company’s position in North America and leadership across the customer experience ecosystem Aircall, the integrated phone and communication…
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High-Definition Video Conferencing and Omnichannel Contact Center Combine to Ensure Prompt, Proactive, and Personalized Customer Experience Lifesize, the original inventors of…
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Leading data collection platform celebrates customer service and support excellence, noting above average CSAT score and customer-centric approach. FormAssembly, the leader in…
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VeeMost Technologies Holdings, Inc. formerly Global Developments Holdings, Inc. VeeMost, a leading provider of innovative digital transformation solutions, data center solutions, and…
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Businesses fall short on customer expectations on price, speed, convenience, choice and sustainability Managing peaks in digital economy continues as a top priority for supply chains…
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Iterum develops and implements its strategies with customers' unique needs in mind, securing its position as a trusted partner and market leader. Frost & Sullivan Frost &…
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The idea of customer engagement has changed in recent years as more and more businesses look for creative ways to draw in and keep loyal consumers. When a firm sought to introduce a…
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