Activate Genesys Cloud CX contact center capabilities in minutes with GCXNow Genesys®, a global cloud leader in experience orchestration, today introduced the GCXNow™ offering, a new way for small- to mid-sized organizations to quickly explore and purchase a full-featured Contact Center
A new report from Experlogix, a global leader in CPQ (Configure, Price, Quote) and document automation solutions, reveals four key trends for business technology in 2023, with the desire for accessible and secure software topping the list. The report explores the
Majority of Leaders Are Preparing for an Economic Downturn by Investing in Technology Replicant, the leader in the Contact Center Automation market, released a benchmark report on The Impact of Economic Uncertainty on Contact Centers. The research, conducted in partnership
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