Native integration combines sophisticated CCaaS routing logic with the modern communication features of Microsoft Teams UCaaS UJET, Inc., the intelligent, modern contact center platform, is pleased to unveil its latest contact center integration with Microsoft Teams. This integration enables front-line agents
Customer Ratings of 8×8’s Cloud Contact Center and Unified Communications Platform in Four Categories Highlight Excellent Customer Satisfaction and Credibility 8×8, Inc., a leading integrated cloud communications platform provider, announced that 8×8 Contact Center has won TrustRadius 2023 Top Rated
Expansion of Leadership Accelerates Development and Delivery of Products for Customer Success Calabrio, the workforce performance company, announced the appointment of Joel Martins as Chief Technology Officer (CTO), spearheading Calabrio ONE’s true-cloud Artificial Intelligence (AI) solutions and customer-centric innovation. Martins
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