Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, released findings from its 2023 Home Delivery Sustainability Report: Consumers Expect More! survey, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations. The survey found that
Epicor, a global leader of industry-specific enterprise software to promote business growth, discussed its significant growth in customer cloud adoption in the UK and Ireland during the company’s annual Customer Day event held in Birmingham. Strong momentum in the region
Former AppDynamics executives look to revolutionize customer support by using AI to accelerate customer help resolution, leading to shorter wait times and increased CSAT scores AptEdge, a generative AI startup building an answer engine for customer service, raised an oversubscribed
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