Unlike generic models, Observe.AI’s LLM is trained on real-world contact center data and tasks, and offers greater accuracy, control, and privacy for contact centers to leverage Generative AI Observe.AI, the live conversation intelligence platform for contact centers, today introduced its
New features enable easy connection to key data engineering and business intelligence tools, accelerating data lake analytics Starburst, the data lake analytics platform, today announced Partner Connect, a new partner portal that brings key partner connections to the forefront of the Starburst Galaxy
What best practices should sales teams and marketers keep in mind when Collecting Customer Data and Integrating it Into their CRMs/CDPs? As much as we are relishing the benefits of advanced tech and digitalization to streamline our regular business and
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