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Empowering Sales Teams Through Customized Leadership and Moving Beyond One-Size-Fits-All Approaches

In fast-paced marketplaces, sales teams require more than blanket directives. Each individual brings unique skills, motivations, and learning styles. By tailoring leadership strategies, sales leaders can tap into undiscovered potential, ensure steady professional growth, and inspire peak performance. This article explores how customized leadership helps drive lasting success for diverse sales teams.

Recognizing Individual Strengths and Weaknesses

Leaders who pay close attention to each rep’s strengths and weaknesses can build dynamic sales teams. The more managers understand their people, the better they can guide them toward targeted improvement.

  • Conduct Regular Assessments:

Periodic check-ins and performance reviews uncover hidden talents, highlight areas for growth, and shape personalized strategies for every person on the team.

  • Encourage Honest Feedback:

Leaders who invite open dialogue learn what motivates each member of their sales teams and pinpoint where extra support may be needed.

  • Map Out Unique Roles:

Assign tasks aligned with a rep’s strengths. Doing so boosts engagement and fosters confidence among team members who feel valued and appreciated.

Adapting Coaching Styles to Experience Levels

Whether it’s a new hire or a seasoned professional, each member of sales teams requires a distinct style of coaching. By adjusting guidance to their experience level, leaders foster meaningful progress.

  • Offer Structured Onboarding for Beginners:

Clear instructions and regular mentoring encourage newcomers to absorb best practices. Tailored lessons help them develop core competencies without feeling overwhelmed.

  • Promote Autonomy for Senior Reps:

Experienced sellers thrive when trusted with independence. Personalized goals and advanced techniques keep them motivated and challenge them to enhance their craft further.

  • Blend Formal and Informal Learning:

Some prefer hands-on demonstrations, while others excel with digital training modules. Adapting delivery methods sustains momentum across diverse experience brackets.

Designing Custom Roadmaps for Ongoing Growth

Sales teams that rely on cookie-cutter training often see limited returns. Individual roadmaps that outline clear objectives, timelines, and resources build a more focused learning environment for every rep.

  • Define Target Outcomes:

Collaborate with each seller to identify measurable goals aligned with broader company targets, ensuring everyone works in unison while following personal aspirations.

  • Set Milestones and Checkpoints:

Schedule short-term targets to maintain accountability. Milestones allow leaders to review progress and revise strategies as needed, keeping each development plan relevant.

  • Use Data-Driven Insights:

Track call conversions, deal velocity, and customer feedback to shape ongoing coaching. Real-world performance metrics guide the refinement of personalized growth pathways.

Read More: SalesTechStar Interview with Don Cooper, Vice President of Global Alliances at Aras

Maximizing Individual Potential Within the Team

When sales teams focus on capitalizing on each person’s natural abilities, productivity soars. Instead of pouring all resources into correcting weaknesses, leaders can harness existing strengths to gain a competitive edge.

  • Encourage Peer Collaboration:

Match reps whose strengths complement each other. This approach ensures that team members learn new techniques and bolster each other’s selling styles.

  • Assign Specialized Roles:

If someone excels at closing deals, delegate high-stakes negotiations to them. Likewise, let the data-savvy individual analyze market trends to inform sales strategies.

  • Reinforce Top Performers:

Offer rewards and recognition for achievements. Positive reinforcement reminds your best reps that their skills matter and motivates them to sustain those results.

Addressing Weaknesses Through Tailored Support

Leaders who customize their mentoring styles can help sales teams overcome individual obstacles. By handling each weakness privately, managers cultivate trust and highlight the path toward improvement.

  • Pinpoint Specific Skill Gaps:

Observe call recordings, read email interactions, and gather customer feedback to figure out what each rep needs to strengthen.

  • Use Targeted Workshops:

Design training sessions that address particular issues. Smaller group activities work best for reinforcing techniques like objection handling or time management.

  • Encourage Incremental Progress:

Celebrate small improvements and give constructive feedback at every step. Gradual wins build momentum and keep sales teams motivated to push further.

Uniting Diverse Personalities for Collective Success

A supportive team dynamic propels sales teams forward. When reps feel safe sharing ideas and experiences, everyone benefits from combined knowledge and builds resilience in challenging markets.

  • Promote Open Dialogue:

Host roundtable discussions and informal meetups where all voices can be heard. Collective brainstorming energizes the team and surfaces valuable fresh angles.

  • Nurture Mutual Accountability:

Encourage coworkers to hold one another responsible for agreed-upon tasks. This sense of shared responsibility increases commitment to outcomes.

  • Emphasize Respect for Differences:

Unique perspectives enrich sales strategies. By respecting diverse backgrounds and viewpoints, managers create a culture of inclusion where everyone feels welcome.

Measuring Success with Customized Leadership

Even the most creative leadership approach needs consistent evaluation. Assessing how well individualized methods drive results helps sales teams sustain growth and adapt to evolving market demands.

  • Track Quantitative and Qualitative Metrics:

Look at total deals closed, revenue generated, and client satisfaction scores. Pair them with insights gathered from employee surveys for a balanced view.

  • Conduct Regular Performance Reviews:

Have ongoing one-on-one sessions to compare accomplishments against objectives set in personalized plans. This keeps team members aligned and inspired.

  • Celebrate Key Achievements:

Recognize both personal milestones and collective gains. Celebrations encourage sales teams to chase higher targets while underscoring the value of each contributor.

Conclusion

Moving away from rigid, one-size-fits-all leadership enables managers to unlock hidden talents within their sales teams. By personalizing coaching, leaders nurture trust and encourage meaningful development for every individual. When managers blend compassion with deliberate strategy, the entire team thrives. In a competitive landscape, customized leadership becomes the catalyst that empowers sales teams to surpass targets, strengthen unity, and sustain long-term success.

Read More: How SalesTech is Reshaping Buyer-Seller Dynamics?

Sell The Trend Launches TikTok Shop Integration to Enhance Dropshipping Features

Sell The Trend Platform Introduces Integration with TikTok Shop to Help Entrepreneurs Scale Their Businesses Effortlessly

Sell The Trend, a leading provider of AI-powered dropshipping automation tools, announced its official integration with TikTok Shop, enabling dropshipping sellers to list, manage, and fulfill orders directly through one of the world’s fastest-growing online marketplaces.

With this new integration, Sell The Trend users can seamlessly connect their TikTok Shop accounts to the platform, giving them the ability to streamline operations through automation, access a broader customer base, and the ability to leverage TikTok’s dynamic social commerce ecosystem.

“TikTok has become a major player in the online dropshipping space, and this integration provides our users with a seamless way to sell where trends originate and engagement is highest,” said Rachid “Rush” Wehbi, CEO of Sell The Trend. “We’re proud to equip entrepreneurs with the tools they need to thrive on the platforms that drive modern retail.”

Read More: SalesTechStar Interview with Don Cooper, Vice President of Global Alliances at Aras

Key Features of the TikTok Shop Integration:

– Seamless Product Imports: Users can now import winning products from Sell The Trend’s NEXUS AI database, including products from AliExpress and CJdropshipping, directly into their TikTok Shop listings with one click.

– Automated Order Fulfillment: Orders placed on TikTok Shop are automatically fulfilled through Sell The Trend’s system, with synced inventory management and customer tracking updates built in.

– Optimized for TikTok Commerce: Real-time product analytics allow sellers to monitor performance on TikTok Shop and adjust pricing, product focus, and marketing strategy accordingly.

– Access to Trusted Suppliers: The platform connects sellers with over 1,100 rated and ranked suppliers globally, providing flexible shipping options, including fast local delivery in the U.S. and Europe.

Read More: How SalesTech is Reshaping Buyer-Seller Dynamics?

The integration aligns with Sell The Trend’s broader mission to simplify ecommerce for sellers by offering a complete suite of research, automation, and marketing tools under one platform. With TikTok Shop’s expanding reach and increasing role in social commerce, this integration is expected to help online merchants tap into younger, mobile-first audiences.

Sell The Trend is a comprehensive dropshipping and ecommerce automation platform that helps users find dropshipping products, automate store operations, and launch high-performing online stores without technical knowledge. Featuring AI-powered product discovery, integrated supplier networks, and built-in marketing tools, Sell The Trend serves entrepreneurs across Shopify, WooCommerce, eBay, and now TikTok Shop.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

ActionableOps Launches Ava AI Suite to Help Small Businesses Never Miss a Call

Screenshot 2025-05-21 at 11.48.46 AM.png

ActionableOps just released the Ava AI Suite, a set of tools built specifically for small and medium-sized businesses who can’t afford to miss customer connections. This platform solves the daily challenges of handling calls, managing website chats, and monitoring online reviews for businesses in real estate, professional services, and home services.

For small business owners, every missed call potentially means lost revenue. Ava works around the clock to catch those opportunities and free up your time. It’s not just another tech tool—it’s like having a dedicated team member who never takes a day off.

Ava AI Suite is designed to be easy to set up and customize, so businesses can get started quickly without the need for technical expertise. Whether it’s answering after-hours calls, engaging website visitors in real time, or managing online reputation, Ava adapts to your business needs and grows with you.

“Ava AI Suite is a complete solution for small businesses,” said Dale Thomas, Founder of ActionableOps. “Our AI tools are designed to seamlessly integrate into existing operations, providing unparalleled support and efficiency. With Ava, businesses can enhance their customer service without the overhead of additional staffing.”

Read More: SalesTechStar Interview with Don Cooper, Vice President of Global Alliances at Aras

The Ava AI Suite includes three powerful tools:

  • Ava Voice AI: Answers every call, schedules appointments, and handles common questions 24/7
  • Ava Chat AI: Engages website visitors instantly, answering questions and collecting contact information
  • Ava Reviews AI: Keeps tabs on your online reviews and helps you respond appropriately

Businesses using Ava typically save 15–20 hours weekly on routine tasks while significantly reducing staffing costs. Many see a 20–30% boost in revenue from captured leads, with the system paying for itself within the first year.

Read More: How SalesTech is Reshaping Buyer-Seller Dynamics?

The Ava AI Suite is available now with flexible plans to fit different business needs. Setup takes minutes, not days.

ActionableOps empowers small and medium-sized businesses (SMBs) with tailored AI solutions, simplifying operations and improving customer service. We offer practical tools like AI-powered voice receptionists and automated workflows, focusing on affordability and a clear return on investment for businesses looking to leverage AI without the complexity.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

SalesFuel Asks Sales Leaders One Question – Their Answers Could Change How You’re Hiring Salespeople

SalesFuel

SalesFuel announces the release of its new e-book, “The Best Salesperson I Ever Had – In the Words of Real Customers,” which offers actionable insights into what truly sets world-class sales professionals apart. It also offers suggestions on what traits to look for in candidates during pre-hiring and how to improve employee retention. The insights come from SalesFuel’s B2B BuyerSCAN™ survey of 2,165 C-Suite executives at U.S. businesses of all sizes. It includes seven characteristics that are critical to buyers when shopping.

SalesFuel announces the release of its new e-book, “The Best Salesperson I Ever Had – In the Words of Real Customers,” which offers actionable insights into what truly sets world-class sales professionals apart. It also offers suggestions on what traits to look for in candidates during pre-hiring and how to improve employee retention.

The book presents a compelling conversation among seasoned leaders reflecting on the stand-out traits in the most exceptional salesperson.

These sales pros aren’t just top performers – they are professionals who consistently go beyond standard expectations to serve and inspire others before the sale is made. That’s the kind of impact we want every sales hire to have.- C. Lee Smith, SalesFuel CEO

Read More: SalesTechStar Interview with Don Cooper, Vice President of Global Alliances at Aras

The insights come from SalesFuel’s B2B BuyerSCAN™ survey of 2,165 C-Suite executives at U.S. businesses of all sizes. The survey sought to understand what senior decision-makers intend to buy, their buying journey and what they value most in their interaction with sales professionals.

“The most surprising thing about this project is the depth of respect each contributor had for the salesperson who impressed them,” says C. Lee Smith, CEO of SalesFuel. “These sales pros aren’t just top performers – they are professionals who consistently go beyond standard expectations to serve and inspire others before the sale is made. That’s the kind of impact we want every sales hire to have.”

Read More: How SalesTech is Reshaping Buyer-Seller Dynamics?

In the new B2B sales ecosystem, seven characteristics are critical to buyers including:

  • The Best Salespeople are Reliable: 62% of decision-makers noted that reliability is one of the top attributes they seek in a sales professional.
  • The Best Salespeople are Adaptive: 43% of buyers want a seller to demonstrate out-of-the box thinking.
  • The Best Salespeople are Responsive: 55% of decision-makers say sellers must be responsive – often to multiple people. In 32% of small purchase decisions, up to five decision-makers can be involved.

All seven characteristics can be found in “The Best Salesperson I Ever Had” e-book along with actual quotes and stories from real customers. It’s a powerful resource for sales managers, HR professionals, recruiters, staffing agencies, and executives who are building or rebuilding sales teams and who want a more meaningful benchmark for hiring, coaching and evaluating talent.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Logicbroker Welcomes Kyle Stainer as VP of Product to Drive the Next Wave of Intelligence Commerce

Logicbroker Company Logo (PRNewsfoto/Logicbroker)

Logicbroker, a leading digital commerce platform specialized in marketplace and dropship solutions, is proud to introduce Kyle Stainer as its Vice President of Product. This hire signals a new chapter in product leadership, reinforcing Logicbroker’s commitment to innovation and scaling enterprise-grade solutions that power modern digital commerce.

With more than 20 years of experience in digital commerce and technology leadership, Stainer brings a proven track record of building platforms that help enterprise retailers move quickly to adapt to shifting market dynamics, make more informed assortment purchasing decisions, and unlock new revenue streams.

As Logicbroker deepens its investment in platform automation and AI-driven insights, Stainer’s leadership will be key to delivering tools that make commerce networks not just more efficient, but truly intelligent.

Read More: SalesTechStar Interview with Don Cooper, Vice President of Global Alliances at Aras

“From my very first conversation with Kyle, it was clear that he had spent years immersed in the exact same challenges our customers face on a daily basis. He had already been thinking deeply about that fine balance between impactful and practical applications of AI and what it could enable our customers to achieve.,” said Omar Qari, CEO of Logicbroker. “He has a proven track record of delivering mission critical platforms in the enterprise. As we continue to expand our capabilities, Kyle’s leadership will help our clients not only adapt to changing market conditions more nimbly, but also seize on the opportunities they create. It’s been great watching him hit the ground running and we’re excited to welcome Kyle to the team.”

Read More: How SalesTech is Reshaping Buyer-Seller Dynamics?

Stainer joined ad tech pioneer Rubicon Project in 2007, helping grow the company from a pre-product, pre-revenue startup to a successful IPO in 2014. In 2015, he co-founded RevCascade, a dropship platform used by top retailers including Crate & Barrel, Foot Locker, Pier 1 Imports, Volcom, Over the Moon, SNIPES, and Marquee Brands. After RevCascade was acquired by fabric in 2021, he spent the next four years integrating dropship capabilities into next-generation order management and product catalog platforms.

“I’ve been in the trenches of dropship and marketplace commerce for years, and I’ve seen how transformative it can be for retailers that want to move faster, make better decisions, and drive revenue,” Stainer said. “But there’s still so much more to do. Logicbroker, as a long time leader in the space, is uniquely positioned to build the next generation of intelligent commerce networks that evolve in real time, and that’s exactly the kind of challenge I’m excited to take on.”

Kyle holds a degree from UCLA and is passionate about the outdoors. Outside of work, he enjoys trail running, hiking, and making steady progress toward his goal of visiting every U.S. National Park with his family.

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ShipWise Integrates UniUni to Expand Delivery Options for E-commerce and 3PLs

DesktopShipper Rebrands as ShipWise to Lead the Future of Logistics  Technology

New API integration gives ShipWise customers scalable, tech-enabled delivery coverage across North America

ShipWise, an enterprise shipment execution platform, has added UniUni, a leading last-mile delivery company, to its network of carrier integrations. With this launch, ShipWise customers gain access to UniUni’s elastic delivery capacity and nationwide infrastructure, enabling cost-effective fulfillment across both the U.S. and Canada—without disrupting their current workflows.

The integration reflects a shared commitment to helping high-volume shippers meet evolving customer expectations. UniUni delivers scalable, tech-enabled delivery options with performance-focused service levels. ShipWise enables businesses to access these capabilities through a centralized platform, with full control over carrier routing, tracking, and optimization.

“We’re always focused on helping our customers gain more control, flexibility, and transparency in how they ship,” said Wade Ransom, Director of Business Development at ShipWise. “UniUni’s scalable delivery network and cross-border capabilities create real value for brands and 3PLs facing peak demand, cost pressures, or expanding into new markets.”

Read More: SalesTechStar Interview with Chris Kelly, President of Go-To-Market (GTM) at Delinea

Why This Integration Matters: For modern e-commerce brands and 3PLs, speed, flexibility, and automation are critical to staying competitive. The UniUni integration gives ShipWise customers a more agile, consumer-driven delivery option built for high-volume fulfillment. Whether you’re shipping 10,000 or over 100,000 orders a month, this partnership supports business growth without adding operational complexity.

With UniUni now available within the ShipWise suite of solutions, users can:
✓ Manage U.S. and Canada delivery through a single platform.
✓ Access UniUni’s flexible driver network of 50,000+ couriers.
✓ Generate shipping labels and track deliveries using real-time data.
✓ Maintain full visibility and delivery performance monitoring across carriers.
✓ Support fast, traceable delivery with UniUni’s 98.7% first-attempt success rate and robust proof-of-delivery tools.
✓Stay agile with automation-ready tools and centralized visibility through the ShipWise platform.

Read More: 2025: The Year to Transform Sales Performance Management for Good

Together, ShipWise and UniUni bring shippers a unique combination of national scale, on-demand capacity, and automation-friendly operations to the table, helping businesses align delivery performance with growth goals and cost controls. Simply put, this is delivery built for modern retail velocity. Seamless, scalable, and smart.

“Partnering with ShipWise is a strategic step toward expanding our delivery footprint while simplifying access to our network for high-growth e-commerce brands,” said Martin van den Hemel, Director of Communications at UniUni. “Together, we’re making it easier for e-commerce brands and 3PLs to scale efficiently across North America.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Creatio Enhances Marketplace and Academy Features to Elevate the Experience of Creators and Learners Alike

New interfaces, enhanced usability, and smarter tools empower users to build, learn, and improve faster than ever before

Creatio, a global vendor of an AI-native platform to automate CRM and workflows with no-code, announced the launch of two major platform upgrades: the all-new Creatio Marketplace and Creatio Academy. These enhanced experiences are designed to support users at every stage of their no-code, CRM AI, and learning journey, from deploying solutions to developing new skills.

The updates reflect Creatio’s ongoing commitment to delivering intuitive, high-performance tools that enable organizations to innovate with speed and ease. Both the Marketplace and Academy have undergone complete UI/UX overhauls, with major improvements in navigation, structure, and accessibility. The goal is to make it easier for users to find what they need – whether it’s an app to accelerate development or a learning path to grow their skills. The refreshed design, streamlined search, and guided experiences empower users to get value faster, with less effort. These upgrades also ensure consistency across the platform, reinforcing Creatio’s promise of a unified, AI-native experience that adapts to each user’s role and goals.

Read More: SalesTechStar Interview with Hayden Stafford, President & Chief Revenue Officer at Seismic

Introducing the All-New Creatio Marketplace – Built for Speed, Trust, and Simplicity

Creatio has reimagined the Creatio Marketplace experience from the ground up by redesigning the platform to help users find, compare, and install the right solutions with ease and confidence.

This next-generation Marketplace is built around speed-to-decision, with every element designed to help users go from discovery to deployment in just a few clicks. Whether users are expanding their ecosystem with apps, connectors, or templates, the Marketplace is now faster, smarter, and more intuitive than ever.

Key highlights of the new Creatio Marketplace include:

– Smarter Discovery: Instantly surface top-rated, partner-built apps with curated collections and real-time quality signals that reward excellence.
– Powerful Search & Filtering: Reimagined search with highlighted keywords, intuitive filters by industry and language, and precise targeting to help users find what fits.
– Transparent Listings: Hero videos, in-depth screenshots, feature breakdowns, and verified user reviews give users a clear view before you click.
– Seamless Installation: One-click deployments with auto-detected environments, instant trial licenses, and automatic compatibility checks for worry-free installs.
– Version Control & Rollback: Full version history with change logs, build compatibility, and one-tap rollbacks put users in full control of your environment.

From first click to full deployment, the Creatio Marketplace now delivers an enterprise-grade experience that’s as frictionless as it is powerful so users can scale faster, with confidence.

Introducing the All-New Creatio Academy, Reimagined from the Ground Up

Read More: AI Might Know the Customer, But It Doesn’t Know People

Alongside the Marketplace, Creatio has also completely redesigned the Creatio Academy experience—rebuilding the website and learning platform from the ground up to deliver a smarter, more engaging, and scalable way to learn.

This next-generation Academy was purpose-built to drive learner success, whether you’re just getting started or deepening your no-code, CRM and AI expertise. Every aspect was reimagined with usability, personalization, and motivation at its core.

Key highlights of the new Creatio Academy include:

– Role-Based Learning Paths: Curated journeys tailored to your specific role, guiding you step-by-step through the skills and knowledge you need most.
– Gamified Progression: Earn badges, unlock milestones, and celebrate achievements as you grow because learning should be rewarding and fun.
– Intuitive Navigation & Modern UI: A cleaner, faster, and more accessible experience designed to get you where you need to go with ease.
– Smarter Progress Tracking: Personalized dashboards help you stay on track, measure progress, and hit your learning goals with confidence.

Whether onboarding new team members or advancing no-code, CRM and AI expertise, users can now enjoy a more streamlined, engaging, and results-driven learning experience.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

ArchLynk and Kinexon Expand Partnership to Deliver Integrated SAP EWM and Warehouse Automation Solution

ArchLynk Ascend 2024

ArchLynk, the leading SAP Supply Chain & Global Trade solution provider, has extended their strategic partnership with Kinexon, innovators in real-time location systems and mobile robot fleet management, to deliver a new standard in intelligent warehouse operations for business agility, leveraging SAP Extended Warehouse Management (EWM).

This collaboration merges ArchLynk’s deep SAP EWM expertise with Kinexon’s precise real-time tracking technology and the vendor agnostic AMR & AGV control software to create a seamlessly integrated solution designed to elevate efficiency, automation, and resilience across warehouse processes.

“By combining Kinexon’s location intelligence and robot orchestration with ArchLynk’s SAP EWM expertise, we’re giving clients the tools to build intelligent warehouse ecosystems that reduce costs while improving performance,” said Dave Medd, CEO at ArchLynk. “ArchLynk’s clients quickly evolve warehouses to enable real-time visibility by leveraging accelerators ArchLynk developed to integrate Kinexon with SAP.”

Read More: SalesTechStar Interview with Hayden Stafford, President & Chief Revenue Officer at Seismic

Mehdi Ben Tanfous, Chief Revenue Officer at KINEXON, added: “Through the partnership with ArchLynk, organizations can automate at scale, seamlessly connecting their SAP EWM with one central control software for all mobile robots and elevating it with rich location data.

Enabling real-time visibility of inventory, equipment, and personnel, allows organizations to drive smarter, faster decisions directly within SAP EWM. In inbound logistics, goods are automatically identified and tracked as they arrive, triggering EWM-driven actions such as putaway task creation and automated transport by AGVs or AMRs. The result is a measurable improvement in process speed and accuracy, with up to 30% faster unloading times and a 15% reduction in receiving errors.

Over the prior year, ArchLynk has collaborated to build accelerators that deeply integrate SAP EWM with Kinexon. The solution enables Kinexon’s location tracking to feed directly into SAP EWM to support optimized resource allocation. Automated forklifts and AS/RS systems execute putaway tasks with greater precision via Kinexon’s AMR & AGV Fleet Management, reducing search times by 20% and improving efficiency by up to 25%. Outbound logistics benefit similarly: real-time data supports intelligent pick-path planning and automated movement of goods, increasing picking rates by as much as 50% and virtually eliminating errors.

Read More: How Have Investment Patterns in SalesTech Changed in 2025?

Beyond task execution, this integrated approach brings strategic value. It enhances safety with real-time monitoring of personnel in automated zones, reduces inventory discrepancies by minimizing manual data entry, and boosts equipment uptime through proactive task scheduling—all while staying within the SAP EWM environment.

This partnership is set to transform how companies approach warehouse automation and planning—unlocking the full value of SAP EWM through real-time data, cross-functional integration, and expert-led innovation.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Muir AI and S&P Global Market Intelligence Collaborate to Deliver Custom Cost Models for Procurement and Product Cost Optimization

A logo of muir ai

Muir AI (Muir), a leading innovator in novel applications of artificial intelligence (AI) for product intelligence, announced S&P Global Market Intelligence will be leveraging Muir’s advanced proprietary modelling capabilities, combined with its data and expertise, to help deliver custom cost models for businesses worldwide. This collaboration will bring transparency around cost escalation at a time when clarity has never been more critical.

As global supply chains grow and products become inherently more complex, companies require enhanced visibility into their unique products to manage cost and drive value within procurement and design. Cost modeling requires the ability to scale for any system to provide intelligence across industry. Combining S&P Global Market Intelligence’s trusted datasets and Muir’s advanced AI technology, this product offering will provide customers with comprehensive, tailored cost models to optimize procurement and product-related costs.

Read More: SalesTechStar Interview with David Sudbey, Chief Customer Officer at Dialpad

S&P Global Market Intelligence’s robust data, which covers a vast range of industries, will integrate seamlessly with Muir’s AI-driven solution, enabling customers to rapidly access custom cost models with unparalleled precision. The enhanced visibility across multiple cost inputs, including direct materials, indirect expenses, and labor, will allow organizations to better anticipate shifts in market conditions and secure a competitive advantage in procurement.

“By combining the power of Muir’s technology with S&P Global Market Intelligence’s world-class datasets, this new offering will deliver essential value to the market,” said Harris Chalat, CEO of Muir AI. “Through this collaboration, S&P Market Intelligence can now deliver customized cost models for complex systems at scale, enabling industry to make more impactful and profitable sourcing decisions.”

Read More: Reducing Sales Burnout: How Sales Automation Supports Mental Health in Sales

As the global marketplace continues to evolve, organizations face mounting pressures to remain agile and competitive. Powering cost models with the latest in technology offers a timely solution providing businesses with the tools and intelligence necessary to adapt to changing conditions and achieve their cost-saving goals.

Bringing together S&P Global Market Intelligence’s data with Muir’s technology, businesses will benefit from custom cost forecasts that are responsive to their unique products. This advanced modeling approach helps businesses more rapidly and accurately track procurement trends, minimize risks, and capture opportunities for optimization—ultimately reducing bottom-line costs.

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Constant Contact and Xero Collaborate to Fuel Small Business Growth

Seamless integration automates marketing and accounting for small business growth, freeing up valuable time and streamlining workflows.

Constant Contact, the leading provider of digital marketing tools for small businesses and nonprofits, announced a powerful new integration with Xero, the global small business accounting platform. This collaboration fuels small business growth by providing an automated workflow between digital marketing and accounting systems — thereby saving time and streamlining operations.

The integration connects two essential resources small businesses rely on every day — their marketing platform and financial management systems. In just a few clicks, Constant Contact users can automatically sync their Xero contacts into email campaigns, making it easy to send targeted, high-impact messages and measure results. Xero customers gain access to Constant Contact’s robust digital marketing platform, including AI-powered email, automations, SMS, social media, event tools, and more. By unifying marketing and customer contact data, the integration helps small businesses boost campaign engagement and save time.

Read More: SalesTechStar Interview with Don Cooper, Vice President of Global Alliances at Aras

“The average small business is pressed for time with under an hour each day to dedicate to marketing and even less time to chase payments,” said Stephanie Ting, Chief Strategy Officer at Constant Contact. “This integration is a game-changer because it connects the dots between a business owner’s marketing and finance systems, enabling these two critical functions to work together for business growth. By eliminating the time spent manually syncing contacts between marketing and accounting, small businesses can now focus on running and growing their business. Xero shares our mission to help small businesses grow, and together, we’re giving small business owners the tools they need to work efficiently, connect with customers and thrive.”

“We’re excited about the benefits this partnership with Constant Contact will provide to small businesses,” said Vikram Grover, SVP of Partnerships at Xero. “In digital landscape, effective online marketing is vital for reaching customers and growing a business. By creating a seamless, automated workflow between digital marketing and finance through this integration, we’re helping businesses save time, improve cash flow, and ultimately drive greater efficiency—allowing them to focus on connecting with customers and thriving in the digital world.”

Read More: How SalesTech is Reshaping Buyer-Seller Dynamics?

The integration is available starting for US-based Constant Contact and Xero small business customers. Future expansion will include additional regions, enhanced data integrations that incorporate financial insights for improved audience segmentation, and marketing automations driven by unified customer data.

Additionally, Constant Contact customers can get Xero free for 6 months on any business plan, and Xero customers qualify for 50 percent off Constant Contact for 6 months on any Constant Contact plan.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.