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Sobot Reveals “AI-First” Strategy for Delivering Human-Like Customer Service

Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen AI

Krisp Launches All-in-One Voice Productivity Platform for Contact Centers

New offering combines AI Noise Cancellation, AI Accent Conversion, AI Live Interpreter, and Agent Assist into one powerful solution

Krisp, the leader in AI-powered voice technology, announced the launch of its real-time Voice AI Platform for call centers. Unveiled at CCW Vegas, the new platform offering marks a turning point in how contact centers equip their agents with AI by providing access to AI Noise Cancellation, AI Accent Conversion, AI Live Interpreter for speech-to-speech translation, and AI Agent Assist tools in one seamless solution.

Today’s contact center teams are under increasing pressure to deliver high-quality interactions while balancing complex customer expectations, rapid automation, and shrinking margins. With access to a single streamlined platform, Krisp empowers agents with the tools to work faster, speak clearly, and support customers worldwide without losing the human touch or compromising on security, latency, or voice quality. The platform also provides access to Krisp’s best-in-class noise cancellation engine and voice isolation while backed by enterprise-grade security, privacy, and scalability.

Read More: SalesTechStar Interview with Alberto Benigno, Chief Sales Officer at Wildix and Founder of Sales Elevate Lab

“We’re not launching a product, we’re launching a new standard,” said Davit Baghdasaryan, CEO and Co-Founder at Krisp. “This platform goes beyond another AI tool used in contact centers. Krisp is transforming human agent performance in contact centers by empowering agents with the technology to overcome key barriers to high-quality service. With the best real-time voice AI tech in the world, support for global teams, and a price point no one can match, this is how contact centers move forward.”

Platform users will also gain access to Krisp’s latest AI Accent Conversion updates, which now support five Latin American English accents that represent approximately 85% of Spanish speakers across the major dialect groups in Latin America, including Mexican and Central American, Caribbean Spanish, and Andean Spanish/Neutral Standard Spanish.

Read More: SaaS Companies See Unprecedented Growth Through Strategic Social Media Marketing

The new Voice AI Platform provides access to the following features with recent updates:

  • AI Accent Conversion v3.5: Support for three accent packs, including Latin American English (new), Indian English, and Filipino English, with its latest model, v3.5, delivering industry-leading phoneme precision, voice clarity, and natural-sounding speech.
  • AI Live Interpreter: Bidirectional speech-to-speech translation for 80+ languages, with real-time bi-lingual transcription shown to the agent for more productive conversation handling.
  • AI Agent Assist: Full call lifecycle, AI-powered Knowledge Chat with answers based on call context and centralized knowledge base for agents, and after-call summaries with follow-up actions, call statistics, and performance feedback.
  • AI Noise Cancellation: Bidirectional background voice and noise cancellation for unmatched call clarity on both sides of the call.

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AEON Integrates TRON Network to Enable Seamless In-Store Payments

AEON, the next generation crypto framework built for payments, has integrated the TRON network to enable seamless in-store payments. Through AEON Pay, users can now transact using TRX, the native utility token of the TRON network. USDT and USDD on TRON for offline payments are also included to bring fast and low-cost digital payments into everyday retail experiences. This integration marks a major milestone in AEON’s mission to make crypto spending frictionless and widely accessible, while significantly expanding the utility of TRON-based digital assets in global retail environments.

As one of the most actively used public layer-1 blockchains, TRON’s high throughput and low transaction fees have earned it a reputation for fast and secure payments. In addition to TRX, USDD and USDT on TRON can now be used to make purchases at thousands of physical retail locations. From global franchises to local stores, approximately 10,000 brands and 20 million merchants across Southeast Asia can now tap into a circulating supply of $77B+ stablecoins on TRON. Expansion into Africa and Latin America is currently in development.

Read More: SalesTechStar Interview with Ari Widlansky, Managing Director and COO – US for Esker

“TRON encompasses a global community that has embraced blockchain as a fast, affordable, reliable, and stable means of transacting,” said AEON’s CEO, Eddie Li. “The sheer volume of users and stablecoin activity on their network is extremely well-suited to AEON’s growing suite of payment services for users around the world.”

To make purchases, users simply open the AEON Pay app, scan the merchant’s QR code, and pay directly with their TRON-based digital assets. By tapping into TRON’s expansive global user base, AEON is accelerating crypto adoption where it matters most: on the streets, in cafes, and at retail counters.

Read More: The Future of Sales Leadership: How to Adapt and Thrive in a Changing Market

“AEON Pay’s integration greatly enhances TRON’s mission to become a global settlement layer,” said Sam Elfarra, Community Spokesperson for the TRON DAO. “We each approach the goal of driving Web3 adoption by building bridges between crypto and traditional finance.”

This strategic collaboration with TRON underscores AEON’s leadership in real-world crypto payment innovation. As AEON continues to shape a globally connected Web3 economy, its support for TRON reaffirms its commitment to driving mass adoption of crypto and integrating it into everyday payment experiences.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

CallMiner Collaborates with Microsoft to Enhance Advanced Conversation Analytics Capabilities

CallMiner

New integration empowers Microsoft Dynamics 365 Contact Center users with AI-powered insights to improve service team performance and customer experience

CallMiner, a leading provider of AI-powered conversation analytics to improve customer experience (CX), announced its collaboration and integration with Microsoft Dynamics 365 Contact Center. By delivering AI-powered conversation analytics for interactions occurring through Dynamics 365 Contact Center, Microsoft customers can use deep insights to boost customer service representative effectiveness, better understand voice of the customer (VoC), improve proactive issue resolution, and ultimately drive business growth.

Dynamics 365 Contact Center offers omnichannel capabilities, including voice and digital channels, interactive voice response (IVR), CRM agnosticism, and more. The integration with CallMiner’s industry-leading platform expands these capabilities with deep, post-contact conversation analytics, aimed at helping organizations to optimize service rep quality management and customer engagement strategies.

“modern contact centers are looking for more than just operational support – they’re looking for insights that can drive business improvement, from service team performance to customer experience,” said Scott Kendrick, SVP of Strategy, CallMiner. “Our collaboration with Microsoft demonstrates our joint commitment to advancing how organizations understand and serve their customers. By seamlessly integrating the CallMiner platform with Microsoft Dynamics 365 Contact Center, we’re enabling businesses to harness conversation analytics and AI-driven insights in a way that revolutionizes operational efficiency and customer outcomes.”

Read More: SalesTechStar Interview with Ann-Christel Graham, Chief Revenue Officer at Sovos

CallMiner’s AI-powered conversation analytics platform captures and analyzes omnichannel customer conversations at scale, uncovering challenges and areas of opportunity around business performance, customer intent and journey, service rep behaviors, and more. When combined with Dynamics 365 Contact Center, organizations gain centralized capabilities that meet both contact center infrastructure and business intelligence requirements.

Read More: The Sko Paradox: From Hype to Execution – Fixing Sales Kickoffs for Real Performance Gains

“Microsoft Dynamics 365 Contact Center is transforming how organizations manage their contact centers, with Copilot-first automation and efficiency across channels,” said Alan Ross, Principal Group Manager, Microsoft. “Through our collaboration with CallMiner, we’re taking those benefits and value to the next level, ensuring users gain the conversation and VoC insights needed to improve service representative performance, quality management, customer experience, and enterprise-wide decision making.”

Further, CallMiner is Azure Benefit Eligible, allowing organizations to use their Microsoft Azure Consumption Commitment (MACC) to purchase through the Azure Marketplace. This makes it easier than ever for organizations to adopt world-class conversation analytics, while maximizing existing Azure investments.

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Major VoIP Provider Becomes First in Europe to Integrate Top 3 AI voice Agents

Zadarma Logo (PRNewsfoto/Zadarma)

For the first time in Europe, VoIP provider Zadarma has integrated three leading AI-powered voice assistants. This major step opens new opportunities for businesses of all sizes to adopt AI technology in their daily communications. The integration represents one of the most significant milestones for Zadarma this year.

With this new feature, companies using Zadarma’s free virtual PBX system and integration can route incoming calls directly to AI voice agents, just like transferring them to a human team member. These voice agents can handle a wide range of tasks: answering calls, assisting customers, and even transferring the call to a human representative when necessary. Whether your team is busy, offline, or unavailable due to holidays, AI agents help to manage communications.

The integrations work with existing virtual PBX infrastructure, and Zadarma provides detailed, user-friendly setup guides. It is accessible to anyone who wants to improve communication with customers or add an extra agent to the team without extra costs.

Read More: SalesTechStar Interview with Ann-Christel Graham, Chief Revenue Officer at Sovos

These AI voice agents are built on major conversational AI platforms. Businesses can adapt them to fit specific needs, tones, and communication styles. Each agent can be programmed with unique scripts and functions, making it easy to align with a company’s branding and workflow. Companies can create one AI assistant to handle inquiries from different departments.

Zadarma’s AI integration is flexible and easy to scale. It helps businesses save time by letting AI handle routine tasks. This reduces the pressure on staff, speeds up response times, with no added charges.

This breakthrough unites two powerful tools—AI and telephony—making it easy to add voice agents to your workflow in clicks.

Read More: The Sko Paradox: From Hype to Execution – Fixing Sales Kickoffs for Real Performance Gains

Established in 2006, Zadarma is a privately held VoIP provider operating globally. The company has offices in Bulgaria, the UK, Poland, and Spain. Zadarma manages seven data centers across three continents and seven countries, delivering reliable and trusted cloud communication solutions for both businesses and individual users worldwide.

Zadarma provides virtual phone numbers available in more than 100 countries, international calling, a cloud-based PBX system, CRM, integration with popular CRM systems, and a wide range of proprietary communication tools. Offering support in eight languages and multilingual technical assistance, Zadarma ensures connectivity for customers everywhere.

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Cresta Launches Intelligent Omnichannel AI Agent, Delivering Seamless Customer Experience Across Voice and Digital Channels

Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels

Cresta, the leading contact center AI platform for human and AI agents, announced new capabilities for its AI Agent solution, which can automate even the most complex conversations with an experience that sounds and feels human. The enhanced solution now delivers a true omnichannel experience, adapting to customer needs and preserving context across voice and digital channels, so customers can resolve issues more efficiently as part of a connected customer journey.

Today’s consumers expect brands to recognize them and resolve their issues effortlessly – regardless of how or where they engage. According to a recent McKinsey global survey, customers of all ages increasingly expect to move uninterrupted between channels to meet different needs. As the rate of automation continues to grow and as AI Agents handle increasingly complex interactions, it’s become crucial to design holistic customer journeys across channels. Relying on siloed solutions, that are only optimized for voice or digital and aren’t designed for them to intelligently intersect, can lead to inefficient, inconsistent experiences, and challenges scaling AI solutions effectively.

Read More: SalesTechStar Interview with Chris Kelly, President of Go-To-Market (GTM) at Delinea

With Cresta AI Agent, enterprises can deliver consistent, human-like experiences across channels without forcing customers to repeat themselves. Cresta’s omnichannel AI Agent is designed not only to optimize each channel based on its unique characteristics and requirements but also to deliver consistent branding and personalized experiences across every channel. Unlike solutions that merely provide multiple disconnected channels, Cresta intelligently connects these channels, allowing customers to effortlessly switch or simultaneously engage across voice and digital. Crucially, context is preserved throughout each interaction, ensuring customers never need to repeat themselves and enabling smoother, more effective resolutions.

With these omnichannel enhancements, AI Agent can:

  • Preserve context across channels: AI Agent can effortlessly transfer conversations between channels (e.g., chat to voice) or agents (e.g., AI to human) while maintaining context so customers don’t ever need to repeat themselves.
  • Guide customers to the most effective channel: AI Agent uses interaction data and subsequent outcomes to intelligently steer customers toward the channel most likely to deliver faster, easier resolution based on what they’re trying to do.
  • Adapt behavior by channel: AI Agent intelligently adjusts its tone, pacing, and guidance style based on whether the conversation is taking place over voice or chat.
  • Provide cross-channel support: AI Agent can combine real-time conversation with cross-channel content delivery, such as explaining resolution steps to a customer over the phone while also sharing helpful resources – like a troubleshooting video – in chat.
  • Deliver personalized experiences: By pulling in customer-specific interaction data, AI Agent delivers highly personalized experiences and can retain historical context across sessions.

“Working with Cresta has been a turning point for our customer service and sales strategy,” said Adam Christensen, Vice President of Resource Management at SNAP Finance. “We’ve seen a 5.5x improvement in containment, which has meaningfully reduced operational costs while improving our customer experience. What’s impressed us most is how quickly we were able to realize impact. Cresta helped us move fast, scale confidently, and drive measurable results that our team and customers can feel.”

“As enterprises face growing pressure to improve customer experience, delivering consistent services across channels is no longer optional,” said Ping Wu, CEO of Cresta. “Expanding Cresta AI Agent to deliver an omnichannel experience gives businesses a scalable, intelligent foundation to automate more for less, all while maintaining the quality, security, and personalization their customers expect.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

TCN Showcases Advanced Business Intelligence Features, Revolutionizing Contact Center Analytics

TCN, a leading global provider of cloud-based contact center solutions, announced the enhancement of its Business Intelligence (BI) features, seamlessly integrating advanced analytics and reporting directly into its contact center software with a powerful data pipeline builder and inspector to ensure you have the right insights at the right time. These innovative capabilities empower organizations through optimizing workforce schedules, analyzing agent performance and reviewing customer engagement across channels. With this intelligent reporting, comprehensive performance tracking, and highly customized reports, transforming how businesses understand and optimize their operations.

TCN’s enhanced Business Intelligence suite automates all reporting and analytics, eliminating the need for manual data gathering and providing access to critical insights. This robust platform streamlines operations, enhances compliance and drives performance across users’ contact centers. With it, contact centers can learn not only how their internal operations are functioning, but where improvements can be made, what customers want and need, as well as how individual agents and teams are performing.

Read More: SalesTechStar Interview with Chris Kelly, President of Go-To-Market (GTM) at Delinea

Key features of TCN’s Business Intelligence include:

  • Advanced Intelligent Reporting: Gain deeper insights with sophisticated reporting tools that simplify complex data.
  • Effortless Tracking of Compliance Issues: Proactively identify potential compliance risks with automatic flagging and address these risks to ensure adherence to regulatory standards.
  • Comprehensive Agent Performance Monitoring: Monitor individual and team performance and develop targeted coaching and training.
  • Real-time Deliverable Monitoring: Track key metrics and deliverables in to ensure operational efficiency and goal attainment.
  • Layered Call Outcomes: Analyze call outcomes with multiple data layers to uncover key influencers and optimize strategies.
  • Advanced Traffic Volume Forecasting: Utilize sophisticated forecasting tools to predict call center traffic trends, enabling better resource allocation and planning.

TCN is committed to innovating and providing clients with the tools they need to succeed in a dynamic market. These Business Intelligence features are another product of that commitment, offering increased visibility and control over contact center operations. By automating analytics and providing actionable insights, TCN empowers businesses to make data-driven decisions that improve efficiency, enhance compliance and ultimately deliver superior customer experiences.

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“With TCN Operator, BI isn’t an add-on—it’s embedded directly into every service,” said Dave Bethers, Senior VP of Revenue Enhancement and Product at TCN. “Now you have a complete contact center picture. ”

Dashboards, KPIs, and drill-down reports are accessible within the tools you already use, from Workforce Management (WFM) and Workforce Optimization (WFO) to Omni and soon external data warehousing. That means users don’t need to wait on a data analyst or external BI vendor to get the necessary insights. Operator users can also build reports, visualize trends, and act on performance data in real-time, all from a single, integrated platform.

Whether managing inbound call flows, outbound compliance, chat workflows, or digital campaign performance, TCN BI brings it all together, providing a unified view of your contact center’s operations across agents, teams and timeframes, with the flexibility to customize dashboards, track KPIs, and explore trends as you scale. It’s intelligence that grows with you, supporting smarter decisions across every layer of your business.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Fullcast, Cirrus Insight, Sovos and more!

What are the challenges impacting client acquisition norms in B2B tech? And what’s trending when it comes to sales performance management? Find out in this week’s SalesTech highlights:

___________

SalesTech Quote-of-the-Week!

Alignment between sales and marketing is more critical than ever. With budgets under pressure and performance expectations rising, the teams need to be on the same page from the very beginning. One of the most important lessons I’ve learned is to drive alignment during the planning process. This keeps strategy intact even as external pressures shift priorities.

Ann-Christel Graham, Chief Revenue Officer at Sovos

Top SalesTech News of the Week: 2nd June to 6th June 2025

SalesTech Interview-of-the-Week!

Read More

The state of today’s B2B revenue cycles are often isolated in silos. Sales, revenue, marketing, customer success, and other teams, work best when cross-functional collaboration is encouraged, but without this collaboration, everything from customer retention to GTM strategies suffers.

Hayden Stafford, President & Chief Revenue Officer at Seismic

Top Sales and SalesTech Articles on E-commerce, Predictive Analytics, AI for Sales and more!

MORE FROM THE SALESSTAR PODCAST BY SALESTECHSTAR

Episode 228: Gamification for Better Sales Orientation with SalesScreen CEO – Sindre Haaland

Episode 227: Revenue Generation and RevTech Trends: with Latane Conant, CRO at 6sense

Episode 226: The Future of Mobile-first Ad Experiences with Kunal Nagpal, Chief Business Officer at InMobi Advertising

The Sko Paradox: From Hype to Execution – Fixing Sales Kickoffs for Real Performance Gains

You are about to plan the biggest annual event for your sales and marketing team – the sales kickoff meeting. It is not only the biggest annual event but also one that if planned well will help generate revenue like no other through the year. But do these sales kickoff meetings provide the desired outcomes, always?

Data suggests that 95% of the time, sales reps and managers return to their territories, make a few attempts to change how they approach sales, and after a few failed tries, revert to their old behaviors. That’s the status quo.

So, the question arises – despite spending a lavish sum of money on this highly-hyped sales kickoff meeting, why doesn’t every team get the desired results? We researched and observed a few factors that prevent your sales kickoff from achieving success. Let’s take a look.

The Sales Kickoff Illusion

Sales managers are often excited to present in front of their entire sales teams. It’s that one annual physical meeting everyone looks forward to. But let’s explore a few reasons why your sales kickoff meetings might be failing.

1. Lack of Clear Objectives

Sales kickoffs are launched with great zeal and enthusiasm, but do they hinge on clear goals and objectives? The answer is, often, no. While sales leaders invest heavily in bringing all the teams together, the alignment breaks the moment participants leave the meeting room. One core reason is the absence of clear, actionable objectives.

Every meeting, to be successful, must have a common thread and a shared takeaway for everyone. Before your sales reps leave the room, ask each of them to share one key insight they will implement in their daily sales routine.

2. Information Overload

Another reason your sales kickoffs fall short is due to information overload. Without a specific focus, you end up trying to convey everything on your mind.

Ideally, a sales kickoff should have a unifying theme, and every presentation should support it. This ensures consistency and cohesion. In nearly 90% of kickoffs, organizers and speakers try to cover broad topics, lacking real depth and leaving the audience overwhelmed and confused.

3. Focus on Motivation Instead of Measurement

A third reason your sales kickoff may be ineffective is a misaligned focus. Yes, sales meetings are meant to inspire and energize teams, but is your event solely about motivation? Are you also giving your team strategic insights to help them improve their conversations and conversions?

Inspiration is great, but actionable frameworks are even better. Think about what’s missing.

4. Mixed Sales and Marketing Messaging

While we often speak about the alignment between sales and marketing, these functions are still fundamentally different. Messaging that’s appropriate for one may confuse the other. Delivering mixed messages to both teams during the same event dilutes impact and leads to confusion.

This is another common reason why sales kickoffs don’t yield the expected results.

5. No Follow-Ups Throughout the Year

As mentioned earlier, 95% of the time, sales reps return from kickoffs enthusiastic but quickly slide back into old routines after a few failed attempts to apply what they learned.

This is normal human behavior. But do you check in afterward? Do you follow up to see how they’re performing or what obstacles they’re facing in real-world scenarios?

Perhaps, if you did, your sales kickoff would have a longer-lasting impact.

Read More: SalesTechStar Interview with Ann-Christel Graham, Chief Revenue Officer at Sovos

The Ideal Sales Kickoff – And Beyond

Now that we’ve discussed what can make your sales kickoff fail, let’s look at how to make it work. Here are some key points to keep in mind:

Sales meetings should not be just about one-way information transfer or post-session entertainment. They are meant for much more. While many people will tell you how to organize a kickoff, we want to tell you how it should feel.

Consider these essentials:

  • Your vision is woven into practical training sessions and skill-building exercises.
  • Team members are encouraged to share their on-field experiences. Through well-designed breakout sessions or strategic games, the audience can tangibly feel customer sentiment – both delight and frustration.
  • Sales teams are given ample opportunities to practice newly learned skills and evolve their sales personas at a deeper level.
  • Leaders are committed to guiding and mentoring teams while cross-pollinating ideas and innovations through group activities executed with purpose and intent.

Wrapping Up

Yes, sales kickoff meetings are expensive. And because they’re expensive, the return on investment should be substantial. However, the reality is that many sales leaders continue to spend heavily on these events even though they often don’t deliver the expected results.

But with the strategies outlined above, the battle is still in your hands. You can steer your next sales kickoff toward real impact by focusing on purpose, follow-through, and strategic alignment.

Here’s to your most successful annual sales meeting yet.

Read More: The Psychology of Sales Enablement: How Tools Are Designed to Empower and Motivate Sales Reps?

Hyperscale Data Subsidiary askROI Launches Advanced Artificial Intelligence Customer Service Agent

Hyperscale Data, Inc. , a diversified holding company (“Hyperscale Data” or the “Company”),  announced that its indirectly wholly owned subsidiary askROI, Inc. (“askROI”), has officially launched an advanced Artificial Intelligence (“AI”) Agent designed to transform customer service operations across industries.

The new AI-powered agent leverages state-of-the-art natural language processing and machine learning capabilities to deliver real-time, context-aware support to customers on a 24/7 basis. Built with enterprise scalability, security, and flexibility at its core, the askROI AI Agent empowers businesses to improve response times, boost customer satisfaction, and significantly reduce support costs.

Key features of the AI Agent:

  • Natural Language Understanding: Advanced comprehension of customer intent, even in complex or multi-step queries; and
  • Enterprise Integration: Plug-and-play compatibility with CRM, helpdesk, and analytics platforms.

askROI has already instituted its AI Agent within its own customer service system as well as at Hyperscale Data and is rolling it out further to its family of companies.

Read More: SalesTechStar Interview with Ann-Christel Graham, Chief Revenue Officer at Sovos

“Our mission at askROI is to augment human potential with intelligent tools,” said Darren Magot, President of askROI. “With this launch, we are providing customer service teams with a scalable, reliable, and deeply insightful solution that will evolve with their needs.”

Through its wholly owned subsidiary Sentinum, Inc., Hyperscale Data owns and operates a data center at which it mines digital assets and offers colocation and hosting services for the emerging AI ecosystems and other industries. Hyperscale Data’s other wholly owned subsidiary, Ault Capital Group, Inc. (“ACG”), is a diversified holding company pursuing growth by acquiring undervalued businesses and disruptive technologies with a global impact.

Read More: AI-Powered Sales Nudges: How Micro-Automations Influence Buyer Behavior

Hyperscale Data expects to divest itself of ACG on or about December 31, 2025 (the “Divestiture”). Upon the occurrence of the Divestiture, the Company would solely be an owner and operator of data centers to support high-performance computing services, though it may at that time continue to mine Bitcoin. Until the Divestiture occurs, the Company will continue to provide, through ACG and its wholly and majority-owned subsidiaries and strategic investments, mission-critical products that support a diverse range of industries, including an AI software platform, social gaming platform, equipment rental services, defense/aerospace, industrial, automotive, medical/biopharma and hotel operations. In addition, ACG is actively engaged in private credit and structured finance through a licensed lending subsidiary. Hyperscale Data’s headquarters are located at 11411 Southern Highlands Parkway, Suite 190, Las Vegas, NV 89141.

On December 23, 2024, the Company issued one million (1,000,000) shares of a newly designated Series F Exchangeable Preferred Stock (the “Series F Preferred Stock”) to all common stockholders and holders of the Series C Convertible Preferred Stock on an as-converted basis. The Divestiture will occur through the voluntary exchange of the Series F Preferred Stock for shares of Class A Common Stock and Class B Common Stock of ACG (collectively, the “ACG Shares”). The Company reminds its stockholders that only those holders of the Series F Preferred Stock who agree to surrender such shares, and do not properly withdraw such surrender, in the exchange offer through which the Divestiture will occur, will be entitled to receive the ACG Shares and consequently be stockholders of ACG upon the occurrence of the Divestiture.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.