Shaping Return Policies and Consumer Expectations Across America: Gen Z Leads in Frequency of Online Returns but Is Least Likely to Check Return Policies Upgraded Points offered a compelling look at the evolving landscape of online shopping and consumer return
The Queue Management Company and Azure IT Provider Will Tailor Technology To Meet the Unique Demands of the South African Market Qtrac, a world-leading provider of virtual queue management and appointment scheduling systems, announced that it has entered into a
Intradiem announced that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions directly from the Genesys AppFoundry marketplace. Intradiem’s solutions monitor automatic call distributor (ACD) and workforce management (WFM) data in
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