Global leader in AI-powered customer service automation solutions, Cognigy, announced that it has recently been elevated to the Prime Partner Tier of NICE, a global leader in cloud…
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New GenAI enhancements to Real-Time AI and Post-Interaction AI help contact center leaders rapidly drive value with effortless configurability and fast implementation…
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Acquisition will further expand Scurri’s delivery management and post-purchase capabilities for ecommerce retailers and brands Delivery management platform, Scurri,…
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Reward-based incentives play a crucial role in empowering customers to achieve their goals and win in various contexts. These incentives act as powerful motivators that drive customer…
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Henry Dack responsible for developing and executing Dynata's go-to-market strategy, with a focus on delivering value and efficiency for market research agencies. Dynata, the world's…
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An SAP endorsed app for pricing, Pricefx leverages AI optimization to support the entire pricing journey and help drive more profit within SAP workflows Pricefx, a…
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More subscribers using AI in B2B sales drives Ecosystems' record growth of 53 percent By leveraging AI to instill and democratize value-selling skills across all customer-facing teams,…
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Longstanding Partnership Paves the Way to Reach More Customers as the Combination Unlocks the Value of a Company’s ERP and CRM Data SugarCRM, provider of the…
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83% of B2B companies are planning to make a digital investment in 2024, prioritizing ecommerce platforms, backend integrations with ERPs and order management systems…
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Zappix, a leading provider of AI-powered Digital Engagement Platform, announced a strategic partnership with Vee24, a leader in transforming digital customer engagement. This…
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