The data analytics tool provides SaaS Customer Success teams with predictive intelligence to increase customer value and net revenue retention ChurnZero, a leading Customer Success…
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Ongoing Challenges, Change Signal Need to Improve Supply Chain Transparency, Visibility Supplyframe today released research indicating that most consumers anticipate negative…
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Sales Boomerang, the mortgage industry’s top-rated automated borrower intelligence and retention system, announced its application programming interface (API) integration with…
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Product updates include modernized navigation, conquest dashboard redesign and enhanced predictive analytics automotiveMastermind (aM), part of IHS Markit and a provider of predictive…
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BCX is looking to launch the first-ever Autonomous Contact Center by leveraging conversational AI technology with a Customer Experience Architect at the helm. According to recent…
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ValueSelling Associates and Training Industry research uncovers a glaring gap between the most impactful sales behaviors and what sales leaders measure today  Only 25% of sales…
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Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising interaction volumes and complexity Calabrio,…
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Siemens, Vodafone Business and WarnerMedia adopt Highspot as platform adoption doubled to more than 8 million users in 2021 Highspot, the sales enablement platform that increases the…
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Enhancing OMO shopping and customer engagement with data solutions Kyocera Corporation (President: Hideo Tanimoto) and TSI HOLDINGS CO., LTD. (President:…
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Algonomy, the only Algorithmic Decisioning Platform for Retail today announced that ABFRL (Aditya Birla Fashion and Retail Ltd.), one of Asia's largest fashion retailers, has entered…
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