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FutureDial Launches SMART Receive Automation — AI-Driven Receiving Cell for the Circular Supply Chain

FutureDial Launches SMART Receive Automation -- AI-Driven Receiving Cell  for the Circular Supply Chain

FutureDial builds on the success of its SMART Receive platform with SMART Receive Automation (SRA), the industry’s fastest and most comprehensive mixed-load receiving cell, developed in partnership with another best-of-breed robotics innovator, Greystone Data Solutions. Leveraging advanced AI/ML, SRA automatically ingests inbound device volumes, inspects, charges, connects, clears, and routes each unit—no prep required.

“Our original SMART Receive has been incredibly well-accepted by the marketplace, processing millions of devices worldwide, and now SRA takes us to an entirely new level,” said Frank Harbist, CEO of FutureDial. “This breakthrough innovation combines the best of FutureDial and Greystone and embodies our vision of partnering with top ecosystem providers to deliver compelling customer solutions.”

Read More: SalesTechStar Interview with Eric Willcox, CRO at Precisely

Key SRA Capabilities & Continuous Learning:

  • Packaging & AI Inspection: AI-based automation detects box damage and device defects (cracks, bent frames, swollen batteries, damaged ports).
  • Port Connection: AI-based automation auto-docs the USB-C, Lightning, or Micro-USB and manages power.
  • Continuous Learning: Self-tuning AI – ML feedback loops sustain >99% routing accuracy.
  • Hands-Free Communication: Supports Android ADB and iOS Trust without intervention.
  • Rule-Driven Workflow: Customers configure exception rules (e.g., bent device → choose to clear data or skip port connection) based on device condition.
  • Recovery Logic: Retries zero-power or recovery-mode devices automatically.
  • Seamless Integration: Pushes results to any ERP/WMS or via FutureDial’s Cloud Management Console (CMC).
  • Boost Productivity: Boosts throughput by up to 400% by shifting receiving, inspection, and connection tasks from humans to machines.

Read More: AI-Powered Sales Assistants: A New Era Of Smarter Selling For Small Businesses

“By combining our AI-based Robotic Automation expertise with FutureDial’s software and device-processing leadership, we’re redefining what’s possible in reverse logistics,” said Tu Nguyen, CEO of Greystone Data Solutions. “We’re extremely proud to be closely partnering with FutureDial on joint solutions that transform the industry.”

FutureDial pioneers AI-enhanced device processing solutions for carriers, insurers, retailers, and refurbishers. FutureDial delivers sustainable, ultra-efficient reverse-logistics workflows worldwide through modular technology and key partnerships.

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EasySend Launches New Website and Platform Capabilities, Defying the Limits of Traditional Forms

Top 10 EasySend Alternatives & Competitors in 2025 | G2

EasySend, the Digital Experience Platform designed to bridge the gap between your customers and your business, unveiled its newly redesigned website and expanded, AI-enabled platform capabilities — signaling a bold new vision for how enterprises can streamline their workflow and elevate customer service.

What’s New:

  • Journeys – Instantly launch AI-powered, branded digital processes that connect to your business workflow—no code required.
  • EasySign – Create legally-binding documents with AI and capture signatures with a secure and privacy-compliant eSignature solution.
  • Workflow Manager – Visualize and automate every step of the customer experience with logic, automations, and built-in integrations.
  • Salesforce Integration – Launch native digital journeys right from Salesforce with bi-directional syncing.
  • AI at every layer – Create seamless digital journeys and fillable documents in seconds with EasySend AI.

Read More: SalesTechStar Interview with Eric Willcox, CRO at Precisely

The launch reflects EasySend’s mission to help organizations move beyond static PDFs and rigid form builders. With a powerful new suite of tools and a fresh brand experience, EasySend enables any business team to instantly create smart, AI-powered customer journeys that accelerate processes and boost satisfaction.

“This is a major milestone in our mission to eliminate friction in customer-facing processes,” said Tal Daskal, CEO and Co-Founder of EasySend. “Our new platform is built to meet the needs of modern enterprises—empowering teams to build fast, personalize at scale, and move beyond the limitations of traditional forms.”

Read More: AI-Powered Sales Assistants: A New Era Of Smarter Selling For Small Businesses

Already trusted by leading insurers, banks, and financial services providers, EasySend continues to help operations, CX, and IT teams drive digital transformation without compromising on compliance, speed, or user experience.

EasySend is the missing layer to limitless self-service. Our suite of products makes it easy to plan, create, and manage smart, AI-powered digital experiences that elevate customer service.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

SalesTechStar’s Sales Technology Highlights of The Week: Featuring Deeto, Precisely, and more!

A disconnected sales technology stack and data system creates substantial chaos for sales and marketing teams. Here’s where you can grab the latest salestech updates, tips and insights from industry leaders:

___________

SalesTech / RevTech Quote-of-the-Week!

In the sales industry, especially in leadership positions, there can often be too much of a focus on the big wins. While high-profile wins are great, the true hallmark of a strong CRO – and a successful software organization – is establishing a broad track record of wins and go-lives that deliver value for customers.

–  Eric Willcox, CRO at Precisely

Top SalesTech News of the Week: 30th June to 4th July, 2025

SalesTech Interview-of-the-Week!

Read More

Lead rating and lead flow is always an interesting topic, especially in a global organization with multiple product and sales teams. Different teams are interested in different types of leads so based on the type of lead that you receive, there should have a specific routing for that lead. Technology today has matured to support more complex routing, but it starts with marketing and sales professionals sitting down to look at all the different cases in order to set up lead scoring and workflow based on scoring.

Arnaud Lagarde, VP of Sales at ABBYY

Top Sales and SalesTech Articles on Sales Alignment, Linear Pipelines, Revenue Meshes and more!

MORE FROM THE SALESSTAR PODCAST BY SALESTECHSTAR

Episode 229: The Future Of Digital Customer Journeys with Monica Ho, CMO at SOCi

Episode 228: Gamification for Better Sales Orientation with SalesScreen CEO – Sindre Haaland

Episode 227: Revenue Generation and RevTech Trends: with Latane Conant, CRO at 6sense

Spokbee Announces Spokbee 2.0: World’s First Integrated Cloud App Product Configurator Built on Onshape

Spokbee, a leader in Configure, Price, Deliver (CPD) solutions for modern manufacturers, is proud to announce the launch of Spokbee 2.0, the first-ever CPQ solution directly integrated with PTC’s Onshape engineering software. This industry-first integration bridges the gap between engineering design and sales automation.

With Spokbee 2.0, manufacturers can publish interactive, photorealistic 3D product configurators directly from their CAD files to their websites within minutes. This breakthrough eliminates the gap between engineering and sales by turning CAD data into dynamic, customer-facing tools that drive speed, accuracy, and growth.

“Manufacturers need more than quoting tools. They need speed, flexibility, and alignment between departments,” said Mac Cameron, CEO of Spokbee. “Spokbee 2.0 delivers that by turning CAD into your sales engine.”

Read More: SalesTechStar Interview with Eric Willcox, CRO at Precisely

Manufacturers need more than quoting tools. They need speed, flexibility, and alignment between departments. Spokbee 2.0 delivers that by turning CAD into your sales engine.”

— Mac Cameron, CEO of Spokbee

Game-Changing Technology for Modern Manufacturing

Spokbee 2.0 redefines what’s possible in CPQ. Built on Onshape and designed for speed, the platform offers a real-time bridge between product design and customer experience. By treating CAD files as the single source of truth, Spokbee 2.0 ensures every configurator is accurate, always up to date, and ready for instant quoting.

Key Innovations of Spokbee 2.0
– Cloud-Native Configurator Builder: Built on Onshape with a fully cloud-native infrastructure, enabling rapid deployment from CAD to web and seamless collaboration across global engineering and sales teams.
– Multi-CAD Compatibility: Supports imports from SolidWorks and Fusion 360, allowing fast adoption across diverse design environments.
– CAD-Driven Architecture & Single Source of Truth: Treats design files as the authoritative source, with real-time synchronization that eliminates discrepancies and manual updates.
– Instant Website Embedding: Enables manufacturers to publish interactive, photorealistic 3D product models on their websites within minutes, accelerating deployment and enhancing the digital customer experience.
– Dynamic Visualizations: Allows customers to interact with real-time, up-to-date 3D models directly generated from engineering data, boosting buyer confidence.
– Advanced Customization Logic: Provides real-time pricing, part validation, and dimensional control directly from CAD data, reducing errors and rework while improving quote accuracy.
– No-Code Setup: Empowers sales and marketing teams to configure products without engineering support, while engineers maintain control over CAD logic and parameters.

Read More: The Paradox of SalesTech Abundance: Navigating Complexity and Overcoming Platform Fatigue

A New Standard for Configure-Price-Quote Systems

Whether launching a new product line, replacing outdated CPQ tools, or enabling self-service customization, Spokbee 2.0 sets a new industry standard by delivering engineering-grade precision with unmatched speed, scalability, and usability across the entire configure-price-deliver process.

With real-time CAD integration, Spokbee 2.0 dramatically accelerates product launches. Updates that once took weeks now happen instantly, slashing time-to-market and streamlining cross-functional workflows.

Sales teams benefit from accurate, real-time quotes and intelligent configuration tools, cutting sales cycles from days or weeks to seconds. Meanwhile, engineers retain full control of design logic, reducing costly errors and minimizing downstream rework.

“This is what digital selling in manufacturing should look like,” said Cameron. “No more emailing CAD files back and forth. No more waiting days for pricing. Spokbee 2.0 connects your digital thread from CAD to customer.”

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Fujitsu Launches Solution to Enhance Customers’ Global Supply Chain Resilience

AI-driven rapid profit impact analysis supports optimal decision-making

Fujitsu Limited announced the launch of a new solution that utilizes AI agents to facilitate rapid impact analysis and optimal decision-making in global supply chains. The solution, which is positioned to enhance resilience in global supply chains, will be available to customers worldwide from today as a new feature of Fujitsu’s all-in-one operation platform Fujitsu Data Intelligence PaaS (DI PaaS), offered as part of Fujitsu Uvance, Fujitsu’s cross-industry business model to address societal issues.

Fujitsu will continue to contribute to a sustainable world by enhancing resilience through the integration of data, AI technologies, and industry expertise, minimizing the impact on customers’ businesses even in unforeseen circumstances.

Read More: SalesTechStar Interview with David Sudbey, Chief Customer Officer at Dialpad

Navigating uncertainty: supporting customer resilience amid industry supply chain challenges

In recent years, geopolitical risks, natural disasters, and market fluctuations have heightened uncertainty for businesses around the world. The manufacturing industry, with its complex global supply chains, faces particularly significant risks. Unforeseen events can lead to changes in transportation routes, production stoppages, and increased costs, which can exert downward pressure on profits and reduce competitiveness. Traditional supply chain management struggles to respond swiftly, making the review of business continuity plans (BCP) and strengthening supply chain resilience urgent priorities.

Read More: Reducing Sales Burnout: How Sales Automation Supports Mental Health in Sales

Solution features

The solution consolidates data from internal and external sources, swiftly pinpointing products heavily impacted by market fluctuations and calculating profit impacts. Utilizing DI PaaS’s robust data integration capabilities, analyses that once took weeks can now be completed in days. AI agents offer countermeasure proposals, facilitating optimal decision-making through on-screen simulations.

The solution enhances supply chain resilience through three key steps:

1. Profit and Cost Structure Analysis Provides detailed visibility into global supply chain risks and profitability by: Mapping supplier and factory exposure to market fluctuations Displaying import costs by product and route Helping customers understand cost structures and identify potential risks

2. Strategic Pricing Simulator Optimizes pricing strategies with: Price elasticity analysis to assess demand impact Simulated pricing based on cost structure changes Tools to adapt to market shifts and maximize revenue

3. Operational Change Simulator Enhances supply chain efficiency by: Analyzing profit and cost effects of shifting from high-cost procurement Using AI agents to assess alternative suppliers and transport routes Supporting rapid, data-driven decisions via orchestrated impact analysis

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Olo Enters into Definitive Agreement to be Acquired by Thoma Bravo

Olo Shareholders to Receive $10.25 Per Share in Cash, a 65% Premium to Olo’s Unaffected Share Price Transaction to accelerate Olo’s growth and enhance offerings for restaurant brands worldwide

Olo Inc., a leading open SaaS platform for restaurants, announced that it has entered into a definitive agreement to be acquired by Thoma Bravo, a leading software investment firm, in an all-cash transaction valuing Olo at approximately $2.0 billion in equity value. The transaction is expected to help accelerate Olo’s growth and strengthen its platform and offerings for the over 750 restaurant brands it serves globally. Upon completion of the transaction, Olo will become a privately held company.

Under the terms of the agreement, Olo shareholders will receive $10.25 per share in cash. The per-share purchase price represents a premium of 65% over Olo’s unaffected share price of $6.20 as of April 30, 2025, the last trading day prior to media reports regarding a potential transaction.

Read More: SalesTechStar Interview with Hayden Stafford, President & Chief Revenue Officer at Seismic

Founded in 2005, Olo is a leading restaurant technology provider of digital ordering, payments, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Olo processes millions of transactions per day on its open SaaS platform and aggregates transaction data into a single source to help restaurants better understand and serve their guests. Olo serves over 750 restaurant brands and 88,000 locations and has a network of more than 400 integration partners.

“Over the last twenty years, we’ve built Olo into the market leader in digital ordering for restaurants, while also expanding into payments and guest engagement to help restaurant brands aggregate and activate guest data to drive profitable traffic,” said Noah Glass, Olo’s Founder and CEO. “By partnering with Thoma Bravo, we believe we can build on our success to date and accelerate our vision of helping our customers create a world where every restaurant guest feels like a regular.”

Read More: How Have Investment Patterns in SalesTech Changed in 2025?

“It’s been amazing to watch the growth and evolution of Olo over the years. Noah’s vision and tenacity have created the leader in digital ordering, empowering restaurants to better and more efficiently serve their customers,” said Brandon Gardner, Chair of the Board of Olo. “The company’s strong market position has allowed us to achieve a significant premium through this transaction, and the Board unanimously believes that this is in the best interest of our shareholders.”

“We are thrilled to be joining Noah and the Olo team at this exciting stage of their journey,” said Hudson Smith, a Partner at Thoma Bravo. “The incredible platform and deep customer relationships they’ve built over the last two decades make them an ideal investment for us. We look forward to supporting them as they capitalize on the significant opportunities in the hospitality sector and work to achieve their impressive vision.”

“Noah is a visionary who helped create the digital ordering category for restaurants, and Olo’s platform has earned the trust of many of the world’s most iconic restaurant brands,” said Peter Hernandez, a Senior Vice President at Thoma Bravo. “We see tremendous potential ahead and are incredibly excited to work with Noah and his team on strategic and operational initiatives to help Olo accelerate growth and strengthen their position as an essential partner to restaurants everywhere.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Shift4 Completes Acquisition of Global Blue

Global Blue Group Holding AG Logo

The acquisition enhances Shift4’s unified commerce capabilities and extends its reach to hundreds of thousands of retail and hospitality locations utilizing Global Blue’s specialized technology solutions supporting cross-border luxury shopping.

Shift4 Payments, Inc. (“Shift4”), the leader in integrated payments and commerce technology, and Global Blue Group Holding AG (“Global Blue”) (NYSE: GB), the leading specialty payments and technology platform enabling tax-free shopping, dynamic currency conversion, and payments solutions to the world’s largest retail brands, announced the successful completion of the tender offer by GT Holding 1 GmbH, an indirect wholly owned subsidiary of Shift4, to purchase the outstanding shares of Global Blue (the “Shares”) for $7.50 per common share in cash (the “Tender Offer”).

“This marks the largest acquisition in Shift4’s history and reinforces our track record of bold moves that expand our capabilities and deliver the most comprehensive commerce offering in the industry,” said Shift4 CEO Taylor Lauber. “By integrating Global Blue into our end-to-end platform, we’re further expanding our global reach and solidifying our position as a leading unified commerce provider that adds meaningful value to our merchants around the world.”

With over 40 years of history, Global Blue is a market leader at the intersection of travel and luxury retail across Europe, Asia, and South America. Hundreds of thousands of premium retail and hospitality locations rely on Global Blue’s tax-refund and currency conversion technology, including the world’s most iconic luxury and premium retailers as well as other large retail electronics, sportswear and fast fashion brands. Global Blue is the market share leader in the tax-free shopping category, a service that is essential for retailers and other merchants catering to international travelers.

Read More: SalesTechStar Interview with Eric Willcox, CRO at Precisely

Global Blue’s merchant solutions will be added to Shift4’s global payments platform to deliver an enhanced end-to-end experience for its merchants. The addition of tax refund and currency conversion capabilities enhances Shift4’s position as an innovative vendor and trusted partner. Global Blue is the most comprehensive two-sided network in its category, connecting millions of affluent international shoppers to its merchants and directly engaging with international shoppers through its proprietary app, creating powerful network effects and allowing for further product innovation, such as loyalty, digital marketing, and more.

Now that the acquisition has closed, Shift4 and Global Blue will soon plan to launch an all-in-one payment terminal to provide VAT refund, DCC, and payment processing services to global merchants. The combined company will be the only provider in the market delivering a complete solution for merchants that combines these three services in a single device.

Read More: The Paradox of SalesTech Abundance: Navigating Complexity and Overcoming Platform Fatigue

As a result of the transaction, Ant International and Tencent will become strategic partners with Shift4. The partnership will explore collaboration on global e-commerce payment products, including the distribution of global e-wallet gateway service Alipay+, which connects global merchants with 1.7 billion user accounts of 36 digital payment methods across the world, and WeChat Pay, the most widely used mobile payment service in China, throughout the Shift4 ecosystem.

The Tender Offer expired as scheduled at one minute after 11:59 p.m. (New York City time) on July 2, 2025. Equiniti Trust Company, LLC, the depositary and paying agent for the Tender Offer, has advised Shift4 and Global Blue that as of the expiration of the Tender Offer, 233,862,778 Shares had been validly tendered and not properly withdrawn pursuant to the Tender Offer, representing in the aggregate approximately 97.37% of the issued and outstanding Shares. All of the conditions to the consummation of the Tender Offer have been satisfied, and Shift4 has accepted for payment and will promptly pay for all Shares that have been validly tendered and not properly withdrawn in accordance with the terms of the Tender Offer Statement on Schedule TO filed with the U.S. Securities and Exchange Commission (the “SEC”) on March 21, 2025, as amended. Effective immediately following the completion of the Tender Offer, the current directors of Global Blue were replaced with those Shift4 appointed directors as approved by the Global Blue shareholders at the extraordinary general meeting of shareholders held on May 6, 2025.

As previously announced, Shift4 intends to cause Global Blue to delist its shares from NYSE and effect a squeeze-out merger under Swiss law to acquire all remaining 2.63% of outstanding Shares.

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