In the competitive arena of eCommerce, customer experience stands as the cornerstone of success. It's the decisive factor that differentiates a brand in a crowded marketplace.…
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Flaunt has launched the first-ever service-as-software loyalty offering for Shopify merchants, making the formal announcement over the weekend at Revision Skincare’s annual Elite…
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Name Change Reflects Continued Focus on Simplifying Operational Healthcare Processes TharWorx, a leader in healthcare technology specializing in revenue cycle management through…
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Gamification has long been part of the shopping experience, but AI is making it more personal and effective than ever. Retailers are exploring new methods to design and develop…
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Retailers can easily use generative artificial intelligence to improve the self-service experience and empower agents to drive more business value from customer interactions New…
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New human-assisted GenAI technology offers more transparency, saves time and simplifies tasks for employees helping customers Verizon is enhancing the customer experience through new…
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New Capabilities Empower Proactive Customer Engagements, Increasing Customer Satisfaction and Contact Center Agent Productivity 8x8, Inc., a leading integrated cloud…
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The Queue Management Company and Azure IT Provider Will Tailor Technology To Meet the Unique Demands of the South African Market Qtrac, a world-leading provider of virtual queue…
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New AI-powered image-search allows users to snap, search and shop anything around them.  Riding on US success, shoppable videos go global. Discover and shop items…
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Aria and Salesforce’s solution empowers communications, media, entertainment, and technology businesses to deliver scalable personalized service experiences Aria Systems, the…
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