Oracle Unveils "in Country" Dual Region Strategy to Help Customers Address Disaster Recovery and Compliance Needs; Expands Footprint for Microsoft Interconnect To support its…
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96% of c-store directors and IT managers agreed that if it was easier to implement new applications and services, they would do it more often, according to new Zynstra report…
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Ahead of Small Business Saturday® and the peak holiday shopping season, embedded payments leader NMI finds that 87% of consumers say small business gifts outshine big box stores…
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LivePerson partners with Telnyx to deliver AI-powered customer engagement, reducing API integration time and driving real-time messaging and voice innovations. LivePerson, a leader in…
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The Internet of Things (IoT) has impacted various industries, with sales being no exception. By integrating IoT devices, businesses can gather real-time customer data, enabling them to…
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In the ever-changing world of sales, it's critical to keep ahead of the curve, and conversational sales technology can help you do this. Although chatbots and customer service are…
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VitalPBX enhances customer support with advanced call recording, offering quality assurance, training, dispute resolution, compliance, and customer insights. The significance of…
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PolyAI, a scaling leader in customer-led conversational AI solutions, announces a Strategic Collaboration Agreement with Amazon Web Services (AWS) as its preferred cloud provider,…
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ICMI "AI Pulse Check: How Contact Centers Are Really Implementing This Transformative Technology" webinar takes place on June 25 The International Customer Management…
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Introducing eBotify, a revolutionary platform crafting bespoke chatbots tailored to individual business needs. We are proud to unveil eBotify, a cutting-edge platform designed to…
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