Bright Pattern has been closely monitoring the developments around COVID-19 and its impacts on the call center and customer experience industry. In response to the COVID-19 outbreak,…
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Brekeke Software has announced the release of a new version of Brekeke Call Center Suite (CCS). The new version of Brekeke CCS supports Aculab's Prosody S, adding the ability to…
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Voiso, a leading AI-driven contact center software provider, is committed to delivering user-centric solutions that seamlessly integrate advanced functionality with intuitive…
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With its extensive range of features, VitalPBX aims to simplify communication processes and help you boost your business productivity. In today's fast-paced business world, the demand…
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SuccessKPI, Inc., a cloud-native, contact center customer experience platform provider and a leader of the current 2023 Frost & Sullivan Workforce Optimization (WFO) Radar report,…
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HoduSoft, one of the leading UC providers in India, has introduced omnichannel contact center software for the e-commerce and retail sector. HoduSoft, one of the leading Unified…
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HoduCC offers an omnichannel software solution in Canada & UK for seamless customer experience across channels. Explore its features and benefits now! HoduSoft, one of the leading…
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HoduCC has been named the best Predictive Dialer Software in India for 2023 by SoftwareSuggest. HoduCC Omnichannel Contact Center, a product from one of India’s leading unified…
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Lumen's global network now paired with experience-orchestration capability from Genesys Contact centers are looking to transition quickly from physical, on-premises solutions to…
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Today, we have entered an era where you can use ‘anything as a service’ and with this thought in mind, we are here to explain another “as a service” concept to you here – Contact Center…
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