8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced it has been named a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a…
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Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs NICE inContact, a NICE business, …
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Cloud Telephony Systems pioneer Ozonetel launched a new Omnichannel service widget - KOOKOO Interactive Assistant. The widget enables web visitors to place one-click, VOIP calls from…
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OSARO’s latest AI-powered software eliminates costly retraining downtime, streamlines new SKU introduction, and maximizes productivity in dynamic order fulfillment environments…
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Sales representatives can no longer contact prospects through just a single or a couple of communication channels in the digital first era. Sales outreach has changed and now includes…
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TapClicks, the leader in Smart Marketing solutions,  announced a new technology and distribution partnership with Runday.AI which provides branded generative AI sales agents that…
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Myriad Systems, a provider of comprehensive practice management software and services for private practices, announces extensive artificial intelligence (AI) enhancements to…
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Direct connection automates pricing updates, saving hoteliers time while boosting revenue and competitive advantage. Together, we’re enabling hoteliers to unlock more revenue…
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Tips for Controlling Lead Leakage with Lead Management Best Practices Are you finding it hard to deal with the leaky lead generation funnel? Creating a leakproof sales funnel and…
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Qwary Unlocks Transformative Insights With Two New Integrations Surveys are an essential tool for gathering direct customer feedback, yet consolidating, storing, and processing this…
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