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Customer retention refers to the capacity of a company to maintain its existing customer base over a specific period of time. It’s quantified as a percentage, reflecting the portion of customers retained by the conclusion of a designated timeframe. Customer

Attendees will experience flexible and secure self-service solutions, A.I.-enabled intelligent services, and software solutions that unify the commerce experience At EuroCIS 2024, Toshiba Global Commerce Solutions showcases how retailers can “Create Beyond what’s Possible” to transform retail operations and customer




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