Enables Contact Center Agents to Improve First Contact Resolution, Enhance Customer Experiences, and Reduce Support Costs By Using Embedded Video Escalation Capabilities 8×8, Inc., a leading business communications, CX and CPaaS platform provider, announced expanded availability of Video Elevation capabilities
Manny Medina to take on role of Executive Chairman Outreach, the first and only Sales Execution Platform built for AI-powered revenue workflows, announced Abhijit Mitra will be CEO effective immediately. Mitra previously held the position of Outreach’s President of Product
E-commerce holiday sales projected to grow between 7% and 9%, compared to 2023 season Holiday retail sales are likely to increase between 2.3% and 3.3% in 2024, according to Deloitte’s annual holiday retail forecast. Overall, Deloitte’s retail and consumer products
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