Page 1161 – SalesTech Star

Kore.ai Launches RetailAssist at NRF 2023

STS News Desk

-

January 12, 2023

Kore.ai Launches RetailAssist at NRF 2023

Conversational AI leader announces an enterprise solution to deliver omnichannel shopping experiences, personalize offerings and increase customer loyalty

Kore.ai, a world-leading enterprise conversational AI software platform and solutions company, announced that it will be launching RetailAssist, a conversational commerce assistant solution for the retail industry at the National Federation of Retailers show (NRF 2023) in New York City on January 14, 2023.

Retailers are dealing with macroeconomic challenges like inflation, labor shortages and rising wages. In response, many are seeking to transform customer and employee experiences. By utilizing conversational AI technology, retailers can reposition business models through AI-driven automation, and implement next-generation customer and employee experiences to build loyalty and reduce churn.

RetailAssist enables retail and ecommerce companies to modernize, scale and transform operations by building competencies around self-service automation, personalization, omnichannel fulfillment, and 24/7 pre-/post-sales service and support. The solution also acts as an employee assistant to help retailers with onboarding, day-to-day operations, and customer support.

Read More: Carving is for Turkeys, Not Territories

“RetailAssist is one of the most comprehensive offerings, bringing together competencies that enable our retail clients to innovate and scale their digital self service use cases faster,” said Kore.ai CEO and Founder Raj Koneru. “With the ability to offer conversational intelligent virtual assistants that support the customer journey from start to finish, the solution empowers retailers to tap into the AI-powered conversational commerce today.”

Digital investments in retail will increasingly leverage technologies like artificial intelligence (AI) and cloud for driving commerce, store digitalization and efforts to attract and retain talent, reveals the Gartner 2023 CIO and Technology Agenda report. The Kore.ai RetailAssist solution leverages next generation language models like GPT-3, the technology behind ChatGPT and brings everything that retailers need to elevate total experience.

“We choose Kore.ai because it has established itself as a world-class conversational AI platform. Its sophisticated NLP engine and ability to roll out to various channels quickly have been key factors in our success and the retail vertical solutions offered by Kore.ai have allowed us to bring a personalized experience to both our consumers and consultants. The speed at which we were able to move to market is a testament to the value of the Kore.ai platform,” said Venkat Gopalan, Chief Digital and Technology Officer at Belcorp, the global leader in beauty and personal care products.

Kore.ai is demonstrating RetailAssist at the NRF 2023 show (Booth 208) showcasing key use cases such as an employee assistant on walkie talkies and Zebra mobile devices, digital associate (personalized chatbot) for web and mobile apps as well as the smart contact center automation for stores and contact centers.

The RetailAssist digital associate AI-chatbot helps customers find the right products, get self-service support, check product compatibility, get the order status, returns, manage appointments in web and mobile apps and provide recommendations to customers based on their spend profile, demographics, geography, inventory availability, web and social profiles.
RetailAssist smart contact center automation helps automate voice and digital interactions for self-service and live assisted customer support operations in stores and contact centers while helping agents with their own intelligent virtual assistant for suggested responses, next best actions, action fulfillment and post-interaction wrap summaries.
The RetailAssist employee assistant is an AI-chatbot that informs workers about everything happening in the store – whether it is customers waiting on curbside, someone looking for help from an expert in the store, as well as enabling upselling and cross selling of products and services. It is also pre-trained to handle employees’ HR, administrative, IT and operations related queries and comes with out-of-the-box integrations with the retail enterprise applications ecosystem.

“Personalization for web and mobile apps should be a top priority to transform online shopping experiences,” said Kore.ai Senior Vice President and General Manager, Gopinath Polavarapu. “Kore.ai has built an intelligent AI-native chatbot that allows consumers to search and discover products while simultaneously asking intricate questions to personalize the right products and services based on their customer profile, inventory status and promotions.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Tips to Avoid Losing ECommerce Customers with the Right Approach to Delivery Exceptions

STS News Desk

-

January 12, 2023

0

AxleHire has identified tips ecommerce brands can take to avoid losing customers with the right approach to delivery exceptions.

AxleHire, providing e-commerce companies with expedited, urban, same- and next-day deliveries, has identified tips ecommerce brands can take to avoid losing customers with the right approach to delivery exceptions.

Package returns usually occur because some piece of information is incorrect, which results in an undeliverable package, at least temporarily.

The right package does not always make it to the correct location at the right time. Accenture reports that this happens about 5% of the time. If you’re shipping 10,000 packages a month, that’s 500 packages that don’t make it on time. Every re-attempt increases cost, but the loss of goodwill with a brand’s customer and reputational damage to the brand is much more significant than the increased delivery cost. One delivery issue can cause an ECommerce brand to lose a customer for life.

The ability to satisfactorily handle all exceptions begins before they occur. It starts with understanding the shipper’s needs, such as if the shipper wants single or multiple re-delivery attempts, if the carrier or driver can reach out to the customer for assistance, or if the shipper wants to manage that communication.

Carrier system interfaces should be transparent and robust enough to keep the shipper in the loop at every step of the delivery process, from package intake to delivery, and allow the shipper to intervene in exception handling.

The key for the carrier is flexibility to handle whatever situations arise. Drivers need to be flexible too, slowing down, taking an extra minute or two to get past an issue and make sure the package gets to the customer. It’s essential that carrier systems allow the shipper to communicate special instructions and that drivers follow through to prevent customer service calls.

For carriers, dealing with exceptions starts with a willingness to take a little (and sometimes a lot) of extra time and effort to resolve issues. Handling delivery exceptions and package returns is the problem of the carrier, not the shipper. As an extension of the brand, every exception is the last-mile delivery provider’s problem.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Celerant Technology Showcases #1 Rated Retail Software and eCommerce Platform, and Debuts Mobile Shopping App at NRF 2023

STS News Desk

-

January 12, 2023

0

Celerant Technology Showcases #1 Rated Retail Software and eCommerce Platform, and Debuts Mobile Shopping App at NRF 2023

Retailers can learn how to manage stores, mobile and online sales plus digital marketing, with a single system in real-time at #NRF2023

Celerant Technology, the #1 provider of retail software, will exhibit its all-in-one enterprise retail system and debut new mobile shopping apps at NRF 2023™, Retail’s BIG Show. At this year’s show, retailers will learn how to manage and market their entire business, in-store and online, in real-time using a single system. Visit Celerant at NRF Booth #5831 from January 15-17 at the Jacob Javits Center, NYC.

#1 Retail Software and eCommerce by RIS LeaderBoard
Celerant’s enterprise retail software, voted #1 on the 2023 RIS Software LeaderBoard, will be on display at NRF 2023. Retailers will get a first-hand look at Celerant’s mobile point of sale, ‘endless-aisle’ in-store kiosks, eCommerce, online marketplace integrations and back office software. Through the back office, retailers can manage all store locations and their online business from a centralized database in real-time, ensuring ease of use and data consistency across all retail channels. The back office includes features that retailers need, such as products and pricing, inventory/warehouse management, automated fulfillment and shipping integrations, purchase orders, loyalty rewards and promotions, CRM, ERP, accounting, reporting and much more.

“As the industry changes, SMB retailers are evaluating newer technology. At Celerant, our goal is to provide a single solution with cutting-edge technology typically available to big box retailers with virtually unlimited budgets.”

New Retailer-Branded Mobile Shopping Apps
Celerant now offers Mobile Shopping Apps, providing retailers with an additional channel to sell products with same day curbside and in-store pickup (BOPIS). With full integration into Celerant’s back office system, retailers can manage their app with minimal effort. From a centralized database, retailers can update products and pricing, and manage sales from across all retail channels in real-time for easy management, data consistency, and to ensure their eCommerce website and mobile app are in-sync. Retailers can make their branded app available to download via the App Store™ and Google Play Store™.

Integrated Digital Marketing for In-Store and Online
Leveraging Celerant‘s mobile shopping app enables retailers to expand their digital marketing strategy by connecting with customers in the palm of their hands. Retailers can send personalized and targeted push notifications directly to customers’ phones based on triggers, such as past purchases, abandoned carts and brand preferences, and send mass messages for storewide sales and holiday specials. Combined with Celerant’s integrated email automation, SEO services, social media marketing and content creation, retailers can maximize their marketing efforts with a holistic approach to drive traffic and sales, both in-store and online.

“As the industry changes, SMB retailers are evaluating newer technology. At Celerant, our goal is to provide a single solution with cutting-edge technology typically available to big box retailers with virtually unlimited budgets,” stated Ian Goldman, President and CEO of Celerant. “Leveraging a single vendor, as opposed to integrating disparate, best-in-breed systems, results in faster implementation, reduced overhead and training time, and fewer technical setbacks. Being a single software provider, we truly understand our clients’ business needs and are able to help them succeed and be more completive.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

SAP Reappoints IBA Group as SAP Gold Partner

STS News Desk

-

January 12, 2023

0

SAP Reappoints IBA Group as SAP Gold Partner

SAP approved the reappointment of IBA Group as SAP Gold Service Partner (SAP PE Service Gold Partner) within the SAP PartnerEdge Program.

The SAP PE Service Gold Partner status differentiates IBA Group’s expertise and experience in the demonstration, implementation, integration, and maintenance of SAP software and proves maturity in Middle and Eastern Europe (MEE).

To be appointed as an SAP PE Service Gold Partner, companies must meet certain requirements in customer implementation validation, SAP certifications, and dedicated SAP resources. Thanks to IBA Group’s customers who contribute to the implementation validation process and the 300 + team of certified consultants, IBA Group received this recognition from its long-term partner.

Since 1996, implementation of projects based on SAP technologies and products has been one of the priority areas of IBA Group’s activity. The IBA Group’s SAP experience accounts for more than 5,000 person-years.

Today, IBA Group offers high quality ABAP/4 development and consulting for SAP modules, release changes, and a remote help desk. The IBA team of high-skilled professionals with more than 20 years of experience in diverse SAP projects assists IBA Group’s customers in building and adapting mission-critical systems and applications.

IBA Group develops and supports systems to manage master data, financial and business operations, electronic document management, cloud, and IoT for enterprises in the oil and gas, energy, transport, manufacturing, and other industries.

Over the past 10 years, IBA Group has completed 120+ projects. The company employs more than 300 consultants, developers, business analysts, security experts, and data engineers certified by SAP.

SOLUTIONS AND AWARDS

In 2020, SAP qualified IBA Conversion Pack for SAP S/4HANA, the IBA Group’s solution on SAP S/4HANA conversion, as an SAP Qualified Partner-Packaged Solution. Relying on a fresh hands-on experience in SAP S/4HANA projects, the IBA team has implemented S/4HANA solutions for more than 3,500 end users in five countries.

In 2021, IBA Group’s SAP S/4HANA for the Georgian Railways became a winner of the European IT & Software Excellence Awards. The project was first of a kind in the CIS region and faced a number of challenges. IBA Group managed to address the problems, re-integrate all existing systems on one platform, relaunch the system, and restart the operation. The customer saved the investments and received an effective tool that helps them increase operating profit, reduce stock reserve, cut down financial and maintenance costs, and boost efficiency.
The other two IBA Group’s winning solutions based on SAP technologies were an ERP/Supply Chain Management Solution (2014) and an SAP Profitability and Performance Management solution for a telecommunications company (2019).

WHY CHOOSE AN SAP GOLD PARTNER?

Choosing an SAP Gold partner ensures you are working with one of SAP’s most reliable partners, qualified in every aspect of SAP development, support, and consultancy.
Here is what makes IBA Group a leader in SAP development, support, and consulting:
• 26 years of partnership between SAP and IBA
• 120+ completed turnkey projects over the past 10 years
• 300+ SAP certified consultants, developers, business analysts, security specialists, and data engineers

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Built In Honors Extensiv in Its Esteemed 2023 Best Places To Work Awards

STS News Desk

-

January 12, 2023

0

Built In Honors Extensiv in Its Esteemed 2023 Best Places To Work Awards

Extensiv Earns Place on Built In’s Best Places to Work List for Second Consecutive Year

Built In announced that Extensiv (formerly 3PL Central) — delivering omnichannel software solutions for warehouse, inventory, and order management – was honored in its 2023 Best Places To Work Awards. Specifically, Extensiv earned a place on LA’s Best Midsize Places to Work for 2023. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S.

“Trust, transparency, commitment, and change create the high level performance that drives Extensiv’s success, and we couldn’t be more proud of our team and their incredible accomplishments,“ said Jen Albert, vice president of people and culture at Extensiv. “Our commitment to fostering a culture of innovation and collaboration allows us to drive real change in our industry and guides our goal to create the future of omnichannel fulfillment. It’s an honor to be recognized by Built In for our success.”

Built In determines the winners of Best Places to Work based on an algorithm, using company data about compensation and benefits. To reflect the benefits candidates are searching for more frequently on Built In, the program also weighs criteria like remote and flexible work opportunities, programs for DEI and other people-first cultural offerings.

“It’s my honor to congratulate this year’s Best Places to Work winners,” says Sheridan Orr, Chief Marketing Officer, Built In. “These exemplary companies understand their people are their most valuable asset, and they’ve stepped up to meet the modern professional’s new expectations, including the desire to work for companies that deliver purpose, growth and inclusion. These winners set the stage for a human-centered future of work, and we can’t wait to see that future unfold.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Earnix Welcomes New CEO to Lead Next Stage of Global Expansion

STS News Desk

-

January 12, 2023

0

Earnix Welcomes New CEO to Lead Next Stage of Global Expansion

Financial Services Industry Veteran Robin Gilthorpe taking over for outgoing CEO Udi Ziv

Earnix, the market-leading provider of mission-critical cloud-based intelligent real-time, dynamic pricing and rating solutions for insurers and banks, announced it is appointing insurance and fintech industry veteran, Robin Gilthorpe, as its new Chief Executive Officer effective February 1, 2023. Mr. Gilthorpe will be taking over the helm from Mr. Udi Ziv, who served as the company’s CEO over the past six years.

Robin Gilthorpe, a veteran of the finance and insurance industries, brings to the role over 25 years of experience as a successful business leader. Throughout his career, Mr. Gilthorpe has held numerous executive leadership roles at leading technology and insurance companies such as TIBCO, Vertexone, Watersmart Software, DataSynapse and ESW Capital. In his most recent role at Insurtech innovator Salty, Gilthorpe served as Chief Operating Officer, generating a nine-figure outcome in sale to CDK Global.

“I am thrilled to be joining Earnix at this crucial time in the global economy,” said Robin Gilthrope, incoming CEO at Earnix. “Financial services companies across the globe are seeking intelligent operations to ensure they can offer real-time, dynamic solutions, to better serve customers, enabling them to be more agile, nimble, attentive, and responsive. Today’s end-customer demands unparalleled experience, alongside highly personalized and customizable solutions. Earnix solutions serve as the go-to platform for financial services companies to address the growing demands of the world’s leading financial and insurance companies.”

His hiring comes on the heels of a period of growth for Earnix led by exiting CEO Udi Ziv. Mr. Ziv joined Earnix in 2017 and in his six years with the firm has led the company to consistent growth, achieving Unicorn status and important strategic alliances including forging the recently announced strategic partnership with Guidewire as well as engagements with USAA, MAPFRE, IAG, Liberty Mutual, US Bank, Lloyd’s Banking Group, and many more. Mr. Ziv built a strong team of leaders positioned to drive the company’s continued growth. Udi will serve as one of the industry experts on the Earnix Board of directors.

“We are proud to welcome Robin to the Earnix family, and believe that his experience in building global, international companies, alongside the growing demand for Earnix’s suite of real-time, dynamic, composable Intelligent InsurOps solutions, will lead Earnix to significant growth over the next few years, and bring Earnix to international market leadership, with its real-time operation platform for the largest insurance companies and banking institutions,” said Erel Margalit, JVP Founder & Executive Chairman and Earnix’s Chairman of the Board, “We want to thank Udi for his important role, over the last few years. With its growing presence in North America, Europe, Asia Pacific, and Israel, Earnix will continue to strive to become the category leader, in the real-time AI usage-based insurance and banking industry.”

“I’ve very much enjoyed my tenure at Earnix, leading the company to consistent year over year growth, and strongly believe in our people and products as a change agent for financial services companies,” Udi Ziv, exiting CEO, Earnix, said. “I believe now is the time to move on to my next endeavor as the company prepares for its next stage of international expansion. I firmly believe I am leaving the company in very capable hands with Robin and expect that the company will continue the rapid global growth Earnix has experienced in the last few years.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Bain & Company Acquires Consultancy, Enterprise Blueprints, to Help Clients Deliver Business Outcomes Through Enterprise Technology

STS News Desk

-

January 12, 2023

0

Bain & Company Acquires Consultancy, Enterprise Blueprints, to Help Clients Deliver Business Outcomes Through Enterprise Technology

Enterprise Blueprints’ deep architecture expertise and proven track record will further enable clients to harness the power of technology in transformations

Bain & Company announced its acquisition of Enterprise Blueprints, a provider of enterprise and solution architecture consulting services.

With 93% of companies undergoing technology transformations—but just 6% on track to achieve their goals—end-to-end support is vital to improving the odds of success. From the strategic design to implementation, companies are seeking a broader range of external support more than ever.

“Our work in enterprise technology helps clients solve complex, high-stakes problems and deliver superior business value,” said Stephen Phillips, head of Bain’s global ET practice. “Enterprise Blueprints’ deep expertise in architecture will add to Bain’s end-to-end enterprise technology capabilities.”

As one of Bain’s fastest growing capabilities, the firm’s ET practice has advised companies across industries and around the world. Bain’s global enterprise technology team supports core platform modernization programs, the adoption of agile operating models, the development of next-generation data platforms and more.

Enterprise Blueprints supports organizations at various stages from startups to global corporations across an extensive suite of technology architecture services including strategy, resilience, data, cloud, and security and cost optimization. The global team’s combined passion for technology and full-stack architecture capabilities have been instrumental in their rapid growth.

“Together, the firms combined expertise will support clients’ technology transformations end-to-end, from strategy to the realities of scale delivery,” said Phillips. “The acquisition will work to strengthen Bain’s pre-existing enterprise technology services with offerings that are especially important in leveraging technology to create competitive advantage.”

Read More: Carving is for Turkeys, Not Territories

Following completion of the deal with Bain, Enterprise Blueprints will continue to operate independently as a branded service line within Bain’s ET practice and will continue to provide services to its pre-existing clients across financial services and other private and public sectors.

“We are very excited to be joining forces with Bain to offer solutions that help companies achieve maximum results,” said Neil Mulholland, CEO of Enterprise Blueprints. “This deal allows us to build on, as well as reinforce, what we’ve accomplished over the last fifteen years. We look forward to future achievements with Bain; ones that will allow us and our clients to reach even greater heights.”

“I am looking forward to working with Neil and his team at Enterprise Blueprints, as well as my colleagues at Bain, to bring enhanced solutions to clients,” said Laurent Hermoye, Bain partner who will serve as the executive chairman of Enterprise Blueprints after completion of the deal. “Business results hinge on end-to-end technology transformations now more than ever before.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Cart.com Elevates Gary Specter to President and Expands Fulfillment Leadership Team

STS News Desk

-

January 12, 2023

0

Cart.com Elevates Gary Specter to President and Expands Fulfillment Leadership Team

Cart.com, which enables brands to easily sell and fulfill across every channel, announces the appointment of Gary Specter as President. Specter joined Cart.com in April 2022 as President, Go-To-Market and will now oversee sales, marketing, marketplace services, and fulfillment operations. Specter will continue to report to Cart.com CEO and Co-Founder Omair Tariq.

“Given our 500 percent revenue growth in 2022, we are evolving our leadership structure to accelerate our momentum and build a lasting company that is an indelible part of the commerce economy,” said Cart.com CEO and Co-Founder Omair Tariq. “I want to congratulate Gary for the work he’s done to build a truly scalable organization and I’m looking forward to where his leadership can take us in 2023.”

“Given our 500 percent revenue growth in 2022, we are evolving our leadership structure to accelerate our momentum and build a lasting company that is an indelible part of the commerce economy”

Prior to joining Cart.com, Specter was VP, Growth, Digital Experience Business, at Adobe, where he led the division’s 800 employees across the sales, business development and customer care teams. A global sales and revenue executive with more than two decades of experience leading and scaling high-performance teams, Specter has also served as SVP, Global Sales and Customer Success, at Magento; VP of Sales at NetSuite; Worldwide Sales Leader, Commerce Solutions, at IBM; and Chief Revenue Officer at Baynote.

In addition, Cart.com is pleased to welcome Joe Barth, who will lead the Fulfillment Operations organization as Senior Vice President of Fulfillment, reporting to Specter. Prior to joining Cart.com, Barth was Vice President of Engineering at Radial, Inc., a leader in omnichannel commerce technology and operations.

Additionally, Cart.com has elevated Melissa Anneler to Vice President, Fulfillment Operations. Anneler joined the company in June 2022 as Senior Director, Fulfillment Services, Western US. Prior to Cart.com, Anneler was Senior Director of Fulfillment Services at Radial, Inc.

Cart.com powers nearly 6,000 brands, managing over 140 million products and over $4 billion of annual gross merchandise value. Founded in October 2020, the company drove over 500% year-over-year revenue growth in 2022. Cart.com has 7 corporate offices and 11 fulfillment centers in 14 cities around the world.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Fujitsu Client Computing Limited Selects Blue Yonder to Transform Supply Planning and S&OP Capabilities

STS News Desk

-

January 12, 2023

0

Fujitsu Client Computing Limited Selects Blue Yonder to Transform Supply Planning and S&OP Capabilities

The ability to forecast demand accurately, plan inventory correctly and improve planner efficiency is crucial for manufacturing supply chain. That’s why Fujitsu Client Computing Limited, a leader in delivering world-changing technology, has embarked on a digital supply chain transformation journey using several Blue Yonder Planning solutions, including supply planning and sales & operations planning (S&OP) capabilities.

Fujitsu Client Computing was founded in 2016 and is a joint venture company owned by Fujitsu, Lenovo and Development Bank of Japan Inc. The company’s intention is to “Provide varied computing tools in the society to make our life better and comfortable.” In 2021 alone, the company shipped 3 million PC units worldwide. Needing a supply chain planning capabilities upgrade to meet the demands of today’s constantly changing environment, Fujitsu Client Computing turned to Blue Yonder for the solution. Blue Yonder is the current supply chain solutions provider for Lenovo.

“Provide varied computing tools in the society to make our life better and comfortable.”

Once fully implemented, Blue Yonder’s Planning solutions will enable Fujitsu Client Computing to improve efficiency and flexibility to accommodate the current environment and business needs across its supply chain. Blue Yonder has been recognized as a Leader two consecutive times in the Gartner Magic Quadrant for Supply Chain Planning Solutions1. In addition, Blue Yonder scored in the Top 10 for all 5 Use Cases in the 2022 Gartner Critical Capabilities for Supply Chain Planning Solutions report2.

“Based on the close collaboration with Lenovo to understand its deep supply chain practices on Blue Yonder’s Planning solutions, we knew that Blue Yonder offers the right capabilities Fujitsu Client Computing needs to continue creating valuable products that will benefit both our customers and business partners. Blue Yonder’s end-to-end capabilities will enable us to continuously innovate and improve our products, gain greater supply chain visibility and deliver an overall better experience for our customers,” said Takeda Hiroyasu, chief operating officer, Fujitsu Client Computing.

With Blue Yonder’s Planning solution, which is under the joint deployment by Blue Yonder and Lenovo, Fujitsu Client Computing will be able to improve its sales and operations planning (S&OP) process and consistently operate on a unified plan that is aligned to business strategy, by seamlessly incorporating all moving parts across the supply chain, balancing demand, supply, revenue, cost, and margin targets. With the advanced scenario supply planning capabilities, Fujitsu Client Computing can stage the right inventory throughout its distribution network, minimizing stock-outs while maximizing inventory turns and customer service levels, and gain strong return on its invested capital.

“Fujitsu Client Computing is continuously seeking to provide valuable products that help bridge the digital divide and to do that, they needed a more modern, intelligent, and connected supply chain solution. Our Planning solutions provide a scenario-based, boundaryless planning system that will guide Fujitsu Client Computing as it plans for demand and looks to improve profitability and business efficiencies,” said Antonio Boccalandro, president, APAC, Blue Yonder.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

UST Earns Azure Expert MSP Recognition from Microsoft

STS News Desk

-

January 11, 2023

0

UST Earns Azure Expert MSP Recognition from Microsoft

Latest Azure expert specialization further demonstrates UST’s leadership role and expertise

UST, a leading digital transformation solutions company, has been named a Microsoft Azure Expert Managed Service Provider (MSP). This achievement from Microsoft is the latest in a long line of recognitions that UST has earned from partners for its commitment to industry-leading performance and service.

Microsoft presents Azure Expert MSP designation to partners in recognition of their commitment to creating dynamic, user-friendly Azure solutions. To earn this designation, Microsoft partners undergo a thorough auditing process ensuring they demonstrate industry-leading technical capabilities and offer comprehensive end-to-end support across Azure environments.

Azure Expert MSP is awarded only to the most capable and high-fidelity Azure Managed Service Providers. Microsoft ensures that all Azure Expert MSPs have consistently demonstrated their ability to meet user needs on everything from mission-critical apps to entire datacenter footprints or hybrid environments.

“We are honored to earn Microsoft Azure Expert MSP designation and feel that it reflects our commitment to continually improving our capabilities and product offerings. We will continue to invest in creating and supporting the dynamic solutions that have earned UST this certification as we look to meet the growing consumer demand for robust Azure solutions,” said Niranjan Ramsunder, Chief Technology Officer, UST.

“The Microsoft Azure Expert MSP program was designed to validate and recognize our most accomplished and qualified partners to drive growth for customers. UST has once again demonstrated its Microsoft Azure expertise and commitment to service excellence, so we are pleased to again recognize it as a Microsoft Azure Expert MSP,” said Julie Sanford, VP of Partner GTM, Programs and Experiences, Microsoft.

Conversational AI leader announces an enterprise solution to deliver omnichannel shopping experiences, personalize offerings and increase customer loyalty

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

AxleHire has identified tips ecommerce brands can take to avoid losing customers with the right approach to delivery exceptions.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Retailers can learn how to manage stores, mobile and online sales plus digital marketing, with a single system in real-time at #NRF2023

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

SAP approved the reappointment of IBA Group as SAP Gold Service Partner (SAP PE Service Gold Partner) within the SAP PartnerEdge Program.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Extensiv Earns Place on Built In’s Best Places to Work List for Second Consecutive Year

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Enterprise Blueprints’ deep architecture expertise and proven track record will further enable clients to harness the power of technology in transformations

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Latest Azure expert specialization further demonstrates UST’s leadership role and expertise

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Popular Posts

Follow Us

About Us

Quick Links

Visit Out Other Sites

Follow Us

Interested in our Customized Editorial Services?

Please fill your details and we'll get in touch with you!