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Agiloft Launches University to Support Rise of Contract Operations Role as Business-Critical Function

-Companies with most successful contract lifecycle management systems have dedicated contract ops professionals to further widen the competitive advantage of enterprise CLM.

-Agiloft University focused on creating new generation of contract ops professionals and certified Agiloft Administrators.

Agiloft, the global standard in no-code contract lifecycle management (CLM), announced the launch of Agiloft University in response to the rise of contract operations as a business-critical role and CLM emerging into the mainstream for corporations worldwide. The new online Agiloft University will create the next generation of contract ops professionals and certified Agiloft Administrators within their organizations.

“Last year we saw the rise of the contract operations pro and the start of a talent war to secure their services,” said Eric Laughlin, CEO of Agiloft. “As contract lifecycle management (CLM) establishes itself as a business-critical function in the enterprise, a new breed of in-house professional is needed to handle the processes and technology used to manage contracts. Agiloft University will deepen that talent pool and empower users to become Agiloft Administrators within their organizations, giving customers a competitive advantage and helping them futureproof their CLM.”

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Agiloft University’s curriculum will train users from across enterprise procurement, sales, and legal teams to become contract operations pros and optimize their use of Agiloft’s flexible no-code platform. Offering users of all levels targeted training using online tutorials, videos, learning plans, and training materials, Agiloft University will enhance their skills whether they are new to the platform or have already spent time working within the platform’s limitless configuration potential. Agiloft University pupils will also:

Learn to configure their CLM system to further streamline operations, increase revenue, and reduce risk.
Maximize ROI by learning how to enhance usability, automate reporting, and expand user adoption.
Improve security and compliance with instruction on advanced permission structures, secure notifications, and other critical security features.

Agiloft University’s curriculum is maintained by experienced Agiloft configuration experts and will cover a wide range of topics, from basic template creation on Agiloft’s robust Contract Assistant for Microsoft Word, to security and keeping their organization’s data safe.

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“Agiloft University will give our customers the tools and training to meet the needs of today’s contract-driven enterprise,” said Gordon Loudon, VP of Professional Services and Training at Agiloft. “With the ability for business users to become Agiloft Administrators and contract operations professionals, they will serve a business-critical role in the continuous improvement and day-to-day operations of a CLM system.”

Rose Booble, Global Technical Training Manager at Agiloft, adds: “Customers continue to choose Agiloft because of our unmatched adaptability, scalability, reputation for implementation success, and overall customer-centric approach. But CLM operations require professionals who can understand contracts inside and out, as well as how they flow through a complex organization. That role requires dedicated, trained professionals who understand contracts and the various stakeholders who need access to the information and insights they contain. Agiloft University will ensure our graduates have the skills they need to ensure their CLM is both optimized and a strategic competitive advantage for their corporation.”

Agiloft University features three certification levels that will give graduates the skills they need to master and then move beyond the foundational stage of automating their contract management processes to connecting the data that is hidden in those contracts to key people and processes across their organization. This will ensure that their organization’s unstructured contract data is transformed into business-critical intelligence that ultimately delivers more strategic value and intelligence to optimize wider business outcomes.

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XY Retail Partners with BinHexS to Bring Speed and Flexibility to Retail Platform

XY Retail, the global commerce solution that helps retailers streamline omnichannel operations and foster the strongest, most meaningful and profitable relationships with their customers, today announced its partnership with Italy-based IT services company BinHexS. The new partnership strengthens XY Retail’s ability to provide post-installation support services and better implement roll-out activities.

XY Retail is a cloud-based, unified omnichannel commerce solution for luxury retailers looking to improve flexibility and speed to further meet customers’ requests on its platform. Working with clients like Bally, Loewe, Versace and Giorgio Armani, BinHexS brings a high level of focused skills, knowledge and experience within the retail and fashion industry to deliver a worldwide network of partners to support XY’s clients.

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“We believe BinHexS to be a perfect partner to support XY Retail,” said Susan Jeffers, CEO of XY Retail. “The company has always provided extensive support to prominent fashion brands. With that quality of experience, we’re confident BinHexS will help to drive XY forward as we look to expand our platform in 2023.”

BinHexS has become the premier name in fashion IT services, offering tailor-made technological solutions to address each client’s individual needs and focus points. Now working alongside XY Retail, the company brings in the resources and expertise to support XY’s growth and expand its capabilities.

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Spoiler Alert Earns Spot on Built In’s List of 2023 Best Places to Work

Spoiler Alert Logo

Spoiler Alert recognized as 2023 Best Place to Work

Spoiler Alert, a mission-driven, venture-backed technology startup at the intersection of supply chain resiliency, affordable nutrition, and climate change, announces its recognition as one of Built In’s 2023 Best Places to Work, earning places with Best Startups to Work For, Fully Remote Best Startups to Work For, and Fully Remote Best Places to Work. The annual awards program honors companies of all sizes – remote, hybrid and in-office – with the best total rewards packages across the U.S.

“Here at Spoiler Alert, we pride ourselves on listening to employee feedback and continuously investing in initiatives that let us bring our best selves to work,” shares Ali Rosewood, Director of Operations. “This recognition is a testament to our efforts to create an equitable, engaging, and performance-driven culture that ensures our employees have the support and resources they need to grow professionally.” Over the past three years, the company has evolved its comprehensive compensation and benefits program and embraced a remote-first approach to hiring and collaboration. This includes progressive stipends for wellness, professional development, and remote work, as well as expanded PTO and parental leave programs to encourage balance.

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During this time, Spoiler Alert has also created opportunities for emerging leaders to take increasing responsibility in company management and shape the future of their functions. “Our people are so critical for allowing us to fulfill our mission and power the waste-free economy,” states Ricky Ashenfelter, co-founder and CEO. “Nothing is more fulfilling than coming to work alongside a passionate group of colleagues that care so much about both societal impact and the digital transformation of one of the most critical verticals of our economy.” This past year, Spoiler Alert helped its customers keep more than 300 million pounds of food out of landfills.

Built In determines the winners of Best Places to Work based on an algorithm, using company data about compensation and benefits. To reflect the benefits candidates are searching for more frequently on Built In, the program also weighs criteria like remote and flexible work opportunities, programs for DEI and other people-first cultural offerings.

“It’s my honor to congratulate this year’s Best Places to Work winners,” says Sheridan Orr, Chief Marketing Officer, Built In. “These exemplary companies understand their people are their most valuable asset, and they’ve stepped up to meet the modern professional’s new expectations, including the desire to work for companies that deliver purpose, growth and inclusion. These winners set the stage for a human-centered future of work, and we can’t wait to see that future unfold.”

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IDC Forecasts Steady Growth for Enterprise Applications through 2026 in Support of Digital Business Objectives

According to a new International Data Corporation (IDC) forecast, worldwide revenue for enterprise applications will grow from $279.6 billion in 2022 to $385.2 billion in 2026 with a five-year compound annual growth rate (CAGR) of 8.0%. Nearly all this growth will come from investments in public cloud software, which is expected to represent nearly two thirds of all enterprise applications revenue in 2026.

While the process of migrating from on-premises applications to the cloud can take years, enterprise software vendors and their customers will continue the transition to the cloud as this is an essential part of business operations in the digital world. Companies that do not pursue this technology will sustain losses due to profound opportunity costs as their competitors adopt cloud technologies and the use of application programming interfaces (APIs), moving beyond the reach of technological holdouts with on-premises or homemade solutions.

“It’s no longer enough for businesses to sit back and rely on their technological debt of software and hardware assets to keep the company running. In the digital world, enterprise software needs to constantly innovate to keep up with demand for speed, scale, and a resilient business,” said Heather Hershey, research director, Worldwide Digital Commerce at IDC. “Organizations must invest in new tools to keep their application portfolio up to date as they move into the digital era, automating all processes while also leveraging innovation and a wealth of data to become a more creative and resilient company in the digital realm.”

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In addition to the ongoing cloud migration, IDC has identified a number of other significant market developments that are driving growth in the enterprise applications market.

  • SaaS and cloud-based, modular, and intelligent applications are no longer “nice to have” but are instead essential for business. Organizations that want to stay in business need AI-driven software that is cloud enabled, modular, and intelligent.
  • Application programmable interface technology will continue to be the backbone of the enterprise applications market. APIs will always resonate as a sound investment to companies that understand the pivotal role they play in connecting all the disparate code bases that make up the modern world.
  • Phasic migration to cloud with TaskApps augmentation will continue, particularly in B2B enterprises. TaskApps and low-code/no-code development tools are being used to close gaps, extend processes, or change up the business at a faster pace throughout the transition to digital first.
  • New global regulations around data privacy and ethics have changed the way organizations collect and use data, pushing governance to the forefront of the conversation. Compliance has become a differentiating factor for enterprises that prioritize trustworthiness.

“The digital world is completely altering the way software is utilized and incorporated into the organization from modularity to APIs to low code/no code to business process automation to TaskApps and even with innovation,” said Mickey North Rizza, group vice president, Enterprise Software at IDC. “Organizations are stretching their visions from filling technology gaps to optimizing processes globally to going the last mile with complete differentiators for their clients. The business world is finally starting to leverage the opportunity technology brings to it.”

The enterprise applications market is a competitive market that includes software specific to certain industries as well as software that can handle requirements for multiple industries. Enterprise applications can be delivered as a pre-integrated suite of applications (featuring common data and process models across functional areas) or as standalone applications that automate specific functional business processes, such as accounting, human capital management, or supply chain execution. The enterprise applications market consists of the following secondary markets: enterprise resource management, customer relationship management, engineering applications, supply chain management applications, and production applications.

The IDC report, Worldwide Enterprise Applications Software Forecast, 2022–2026: Digital Era Software on the Rise (Doc #US48563522), presents a five-year forecast for worldwide enterprise applications revenues, including spending by geographic region and deployment type (public cloud and on premises). The report also provides insight into the market’s evolution through 2026, including deployment models, trends, and significant market developments.

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inReality to Reinvent In-store Analytics with 4D Imaging Radar

  • Cutting-edge sensors to offer physical retailers unprecedented insights into shopper behavior, powering new levels of data-driven profitability.

  • Strategic relationship with Vayyar Imaging will give brick-and-mortar retailers intelligence comparable to website UX analytics.

  • 4D imaging radar sensors track traffic, engagement, and dwell times, while maintaining privacy at all times.

  • Cloud-based platform allows retailers to assess performance in key areas throughout any store.

inReality, the pioneering provider of retail analytics for physical stores, has partnered with Vayyar, the global leader in 4D imaging radar, to shed new light on shopper behavior.

Brick-and-mortar retailers of all sizes, as well as consumer brands, can now use inReality’s comprehensive, cloud-based turnkey solution and Vayyar’s best-in-class radio frequency sensors to understand and influence shopper engagement at key areas of interest throughout any store.

The integrated solution accurately counts traffic, flow, engagement and the average dwell time of engaged shoppers at in-store locations including island displays, end caps, and in-aisle fixtures, with complete configurability for proximity and dwell time.

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Store designers, merchandisers and store media planners can leverage these actionable insights – the real-world equivalent of website user experience analytics – to evaluate the performance of promotions on premium in-store real estate, while optimizing store layout, driving contextual selling, and adding new levels of personalization to the in-store journey.

Because no optics are involved, Vayyar’s 4D imaging radar sensors require no line of sight and maintain privacy at all times, a critical advantage over cameras.

“It’s time for traditional store networks to evolve from gut-feel to data-driven decision making,” said Ron Levac, CEO at inReality. “Giving physical retailers the granular analytics that online sellers take for granted is a step change for the industry and I’m thrilled to offer stores the tools they need to embrace the future.”

The inReality platform also compares entrance traffic to sales, staff hours, and marketing spend, revealing conversion ratio, staffing efficiency, and marketing impact respectively. In addition, retail networks can compare data across stores, time periods and individual campaigns, allowing them to learn from experience and rapidly replicate success.

“This strategic relationship will enable Vayyar to transform physical retail, as we have so many other industries,” said Ovi Jacob, Head of Retail at Vayyar Imaging. “I’m delighted to collaborate with an organization that shares our vision of why the right data at the right time is pivotal to profitability.”

inReality will be showcasing its unique platform, demonstrating its unrivaled range of features and explaining its groundbreaking price point, on booth 1255 at NRF January from 15th – 17th.

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ZineOne launches in AWS Marketplace, Achieves AWS Retail Competency

ZineOne, the in-session marketing platform that provides enterprises with real-time behavioral intelligence and increased conversions for anonymous website visitors, announced ZineOne is now available to purchase in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

Delivering innovative artificial intelligence (AI) and machine learning (ML) solutions for a privacy-first world, ZineOne uses Amazon Elastic Compute Cloud (Amazon EC2), Amazon Simple Storage Service (Amazon S3) and Elastic Load Balancing (ELB) for greater scalability, power and security. Combining ZineOne and AWS products and services delivers an enterprise-class, multi-tenant, software as a service (SaaS) offering.

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“We’re thrilled customers can now access ZineOne in AWS Marketplace”

AWS customers will now have access to ZineOne’s in-session marketing directly within AWS Marketplace. The ZineOne platform provides customers with the ability to improve online conversion rates, increase average order values, and drive revenue from anonymous, ecommerce site visitors.

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“We’re thrilled customers can now access ZineOne in AWS Marketplace,” said Debjani Deb, CEO of ZineOne. “ZineOne will be presenting at an AWS Retail Tech-Talk during NRF 2023, and we’re excited to share more about how our solutions empower retailers with this year’s attendees at ZineOne’s booth.”

ZineOne’s availability in AWS Marketplace follows at the heels of the company earning the AWS Retail Competency. AWS Retail Competency Partners allow retailers to accelerate their digital transformation across the enterprise, including marketing, merchandising, supply chain, store operations, finance, and IT. These AWS Partner offerings are validated by AWS experts for demonstrated technical proficiency and proven retail customer success in one or more of the specialized areas of retail technology such as customer engagement, corporate merchandising and planning, supply chain and distribution, physical, digital, and virtual store, advanced retail data science, and core retail business applications.

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New Oracle Payment Cloud Service Gives Retailers Greater Transparency and Pricing Flexibility

Retail brands can now accept all major payment options to give shoppers a choice in how they pay without the unexpected costs or long-term contracts

The welcome return to in-store shopping has also brought retailers a host of unexpected payment processing fees and complexity. To help combat this challenge, Oracle extended its comprehensive retail cloud platform to include the Oracle Retail Payments Cloud Service. With the solution, US retailers can now accept the latest in contactless payment options, including debit/credit cards and Apple, Google, and Samsung Pay, without the hidden fees and unpredictable costs that erode the bottom line. This is all with transparent, fixed-fee rate pricing with no long-term contract lock-in or monthly minimum requirements.

“Retailers have long been at the mercy of a payment ecosystem with high and unpredictable fees,” said Mike Webster, senior vice president and general manager of Oracle Retail. “Today we are extending our retail cloud platform to bring a more stable ‘payment to processing’ solution to market for a fraction of the cost. Now, retailers have a single provider to manage their in-store operations, from staffing and inventory management, through to customer engagement and transaction processing.”

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One stop shop for payments through to processing

The variability of payment processing costs by provider and card type, coupled with unpredictable system stability and service fees, make it hard for retailers to estimate processing costs in their financial planning. Oracle Retail Payment Cloud Service provides a fixed rate and competitive pricing model that enables retailers to anticipate exactly how much they will pay for every transaction – regardless of payment method used. There are no additional service or convenience fees or monthly minimums.

And as the service runs on Oracle Cloud Infrastructure (OCI), it has high security standards, end-to-end encryption, and is PCI/DSS compliant. When integrated with Oracle Retail Xstore Point-of-Service (POS) and Oracle MICROS hardware, it provides retailers with a complete platform for payment acceptance through to processing.

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ChicMe Chooses Forter to Optimize Customer Experience and Support New Market Expansion

In just four months, ChicMe reduced fraud-related payment refusals by more than 50% in key markets

Forter, the Trust Platform for digital commerce, announced that ChicMe, a leading online women’s fashion brand, selected Forter to support its global expansion by improving payment processing, reducing fraud and increasing order fulfillment efficiency. As a result of the partnership, the retailer has already reduced fraud-related payment refusals, increased payment transaction rates and significantly improved the manual review process for uncertain orders.

ChicMe, a Geeko Tech fashion brand already popular in North America and Europe, experienced rapid growth throughout 2022 in Latin American markets such as Mexico and Brazil. Its mission is to consistently satisfy its customers by providing quality, on-trend fashion at affordable prices. The company aims to provide a user-friendly shopping experience that features hassle-free customer service, timely delivery and a product range that delights its customers.

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“Customer satisfaction, experience and security are a key priority for us. Balancing these priorities with our plans for market expansion became a growing challenge”

ChicMe decided to seek out a fraud prevention solution after encountering challenges with its payment and risk control processes in its emerging markets. An increase in fraudulent transactions in Latin America, for instance, directly impacted its profit margin and compromised its banking channels.

According to Forter’s research, denying legitimate transactions can cause up to 75x more lost revenue for merchants than fraud. Known as “false declines,” these occurrences are more likely to hit new customers. New shoppers are 5-7x more likely to be declined by legacy fraud tools than returning customers. Forty percent of those shoppers who are falsely declined will then move on to purchase from a competitor instead. Knowing this risk, ChicMe quickly jumped into action to reverse these challenges, improve the user experience across all regions and ultimately set the entire business up for success.

The brand selected Forter for its deep understanding of identity, accuracy in declaring legitimate transactions trustworthy, and use of automation to prevent fraud and improve the overall digital user experience – and ChicMe saw results almost instantly.

“Customer satisfaction, experience and security are a key priority for us. Balancing these priorities with our plans for market expansion became a growing challenge,” said Li Feng, chief technology officer, Geeko Tech. “Working with Forter has empowered us to scale our business while maintaining superior customer experience and blocking fraud. In fact, we’ve already increased our payment success rate by 5 percent, and payment refusals due to fraud dropped by more than 50 percent – in only four months.”

“Leading retailers like ChicMe understand that solving for fraud accurately and instantly with automation means they’re free to focus on driving business results, expanding into new markets and building lifetime customer value,” said Marcus Holm, chief revenue officer, Forter. “We’re thrilled to see the immediate impact ChicMe has had since partnering with Forter and we’re excited for what’s to come.”

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Pricer Presents Store-in-a-Store Solution at NRF 2023

At NRF Retail’s Big Show 2023, Pricer is showcasing shelf-edge automation and communication solutions to meet retail trends and support leading retailers.

Designated backroom picking areas are becoming the new paradigm in store operations. At NRF 2023 Pricer is showcasing a Store-in-a-Store solution enabling two coexisting Pricer Plaza electronic shelf label (ESL) environments bringing new levels of efficiency for customer service and order fulfillment. Retailers are seeing the logic of keeping the high runners in a designated picking area, relieving store picking stress on customers and lowering picking time. With Pricer’s store-in-a-store solution, retailers run the back-store designated picking area using high speed pick-to-light and real-time next delivery data to fulfill buy online, pick up in-store (BOPIS ) orders quickly for customers, while at the same time driving retail space productivity with shelf edge automation.

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Pricer Power and the Final Word on Color

Color displays bring the experience grocery customer are seeking, and that grocery retailers need. At NRF Pricer is displaying the full range of color ESLs. Pricer’s unique position as the industry leader in low power consumption and system autonomy now reveals itself as the best platform for scalable color adoption for retailers.

Pricer ShelfVision – for real-time shelf monitoring

Together with Tier-1 retailers, Pricer has developed an AI-enabled shelf monitoring camera: Pricer ShelfVision. The combination of ShelfVision and real-time analytics will automatically alert associates when to restock, rearrange misplaced products or place product orders.

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Digital Signage solution for enhanced consumer messaging

Pricer believes that the integration of digital signage and electronic shelf labels is a key element in unifying consumer messaging across all elements of in-store communication. This allows retailers to maintain absolute consistency and control of pricing and promotion while maximizing the effectiveness of communication to the consumer. Pricer’s digital shelf edge technology, SmartRail, together with electronic shelf labels are giving retailers a new edge in endcap promotion. The solution leverages the SaaS Pricer Plaza environment to bring a user-friendly and robust gateway for digital promotion management.

“Many leading retail brands are now integrating ESL to transform their operations and customer experience, from electronics to food, from hardware to pharmacy and convenience,” says Charles Jackson, Head of the Americas at Pricer. “Our customers cannot afford to break the trust and loyalty they have built with their customers, and need scalable and reliable tools to build their business for the future.”

NRF 2023 is one of the leading retail technology trade shows in the world and is held in New York, on January 15-17, 2023.

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Digiphy Connects Brands Directly to Customers One Scan at a Time

Digiphy Connects Brands Directly to Customers One Scan at a Time

Contextual marketing startup enhances transparency while transforming packaging and physical marketing materials into a dynamic digital salesperson

Digiphy is disrupting the status quo by empowering brands to connect directly with customers from every product and physical touchpoint. Through scannable QR codes that link to customizable mobile-first landing pages, product packaging and marketing assets instantly become a dynamic, always-on advertising channel. Customers can now discover promotions, useful contextual content, engaging media and product traceability at pivotal purchasing moments. For companies, Digiphy creates an interactive packaging experience that captures valuable customer data and insights to accelerate sales, build trust and drive loyalty.

“Once brands realize that QR codes are more than just a link to their website, that each scan is the perfect moment to connect, communicate, capture and convert customers, the lightbulb goes off,” says Sarah Ellenbogen, Co-Founder and CEO, Digiphy. “Digiphy’s use cases are endless and highly effective. We’re defining the next era of packaging design and physical-to-digital marketing.”

“The engagement and conversion rates are blowing past what we first saw in the early days of contextual advertising,” shares Oliver Luckett, Co-Founder, Digiphy. “Now brands can capture zero-party data without a third party sitting between the customer and brand.”

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The Digiphy marketing platform is available on a monthly subscription basis. The modular and highly customizable self-serve tool allows brands to create high-quality QR + landing page experiences in minutes, connect each to third-party marketing and traceability solutions, and capture customer-permissioned data and omnichannel analytics without large teams or expensive budgets. The all-in-one solution is a differentiating factor for businesses of all sizes.

Digiphy in Action: Handmade in the USA

Musee Bath, a fast-growing, women-owned natural-bath products company in Mississippi, was looking for an innovative way to push into marketing dead zones and engage with new customers. They found Digiphy.

“At a recent sales event, I needed a creative way to collect customer data and grow my email database,” said Leisha Pickering, CEO and Founder of Musee Bath. “Digiphy allowed us to capture hundreds of emails and other key insights to help drive customer retention and future sales. We’re in the process of rolling out Digiphy across all our products and marketing materials. Their easy-to-use platform has connected and simplified our wholesale, e-commerce and retail strategies.”

Revolutionize Packaging & Physical Marketing Assets:

With 95% of products sold through third-party retailers and e-tail, brands struggle to not only understand who their customers are but to reach them directly. Today, digital ads are less effective and more expensive, forcing brands to rethink their marketing strategies to reach target audiences. Digiphy activates product packaging, inserts, and marketing assets transforming them into dynamic customer experiences. Through the flexible, easy-to-use platform, brands have an always-on marketing channel to further differentiate themselves by sharing engaging information that increases customer trust and supports new revenue streams from an all-in-one solution.

Early adopters found success with a 21% average click-through rate and up to 35% reorders and email opt-in rates, both far exceeding industry standards. Digiphy’s growth has been expedited through a new fundraising round with top and highly diverse VCs like Lightshed Ventures, Silicon Road Ventures, Alumni Ventures, M13, BDMI, Gaingels, and Techstars.

Digiphy reimagines packaging and physical marketing to create a powerful direct connection between brands and customers.

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