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Groove Named to 2023 Inc. 5000 List of the Fastest-Growing Private Companies in the Pacific U.S.

Sales engagement platform earns spot on the 2023 Inc. 5000 Regionals: Pacific list for third year in a row

Groove, the first sales engagement platform to make sales strategy actionable, announced it has ranked No. 155 on the Inc. magazine annual 2023 Inc. 5000 Regionals: Pacific list, the most prestigious ranking of the fastest-growing private companies based in Alaska, California, Hawaii, Oregon, and Washington. A part of the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful private companies within the Pacific region economy generating sustainable growth and jobs.

In today’s uncertain economy, revenue teams are facing increasing challenges. Go-to-market teams are learner than ever and are often tasked with doing more with less. On top of that, sales leaders struggle with inconsistent sales execution and lack of visibility. Groove has continued to grow its business in this difficult economic climate by providing revenue leaders with a powerful yet easy-to-use sales engagement platform that fits seamlessly into their reps’ existing workflows.

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“Throughout all the economic turmoil of the past few years, we have been laser-focused on helping our customers boost the productivity of their revenue teams, and it’s extremely rewarding to see the commitment pay off”

As companies in traditional industries like financial services, real estate, healthcare, and business services embrace digital transformation, Groove stands out as the only platform that can be easily customized to meet the unique needs of full-cycle sellers with complicated, industry-specific workflows.

“Throughout all the economic turmoil of the past few years, we have been laser-focused on helping our customers boost the productivity of their revenue teams, and it’s extremely rewarding to see the commitment pay off,” said Chris Rothstein, CEO and Co-founder of Groove. “As we head into 2023, we remain committed to delivering value for our customers through ground-breaking new products like Groove Plays and our award-winning customer service.”

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The companies on this Inc. 5000: Regionals lists show the fastest growth across all industries in the Pacific. Between 2019 and 2021, these 185 private companies had a median growth rate of 178% percent and, in 2021 alone, they added 14,536 jobs and $7.1 billion in revenue.

“This year’s Inc. 5000 Regional winners represent one of the most exceptional and exciting lists of America’s off-the-charts growth companies,” said Scott Omelianuk, editor-in-chief of Inc. magazine. “They’re disruptors and job creators, and all delivered an outsized impact on the economy.”

Complete results of the Inc. 5000 Regionals Pacific, including company profiles and an interactive database that can be sorted by industry, metro area, and other criteria, can be found at Inc.’s website.

Inc. 5000 Regionals Methodology

The 2023 Inc. 5000 Regionals are ranked according to percentage revenue growth when comparing 2019 and 2021. To qualify, companies must have been founded and generating revenue by March 31, 2019. They had to be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2021. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2021 is $1 million. As always, Inc. reserves the right to decline applicants for subjective reasons.

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People.ai Reinforces Commitment to Data Protection and Customer Trust by Achieving Three New Security Certifications

Obtaining ISO 27701:2019, ISO 27017:2015 and CSA STAR Certification demonstrates best-in-class security

People.ai, the enterprise revenue intelligence leader, today announced three new certifications that demonstrate best-in-class security standards for data privacy and cloud infrastructure: ISO 27701:2019, ISO 27017:2015 and CSA STAR Certification. These achievements build on People.ai’s existing certifications for ISO 27001:2013 and SSAE-16 SOC 2 Type 2 compliance.

Data security continues to be a leading concern for enterprise executives, as attacks or mishandling of data costs businesses billions per year in lost revenue and financial penalties. Without the most stringent information security management systems, a breach is a matter of when, not if, an event will occur. IBM’s 2022 Cost of a Data Breach Report highlights that the average cost of a security attack is $4.35 million – an all-time high – and that 83% of surveyed organizations had experienced more than one breach in the last year.

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“Our priority at People.ai is protecting our customers’ sensitive data. In achieving these valuable certifications, we’re strengthening our privacy and cloud computing best practices, policies and procedures to provide even more security,” said Aman Sirohi, Vice President, Chief Information Security Officer at People.ai. “These certifications are a testament to our principle of trust and reliability, and we will continue to fortify our technology to ensure our customers feel confident and protected.”

ISO 27701:2019 and ISO 27017:2015 standards are set by the International Organization for Standards (ISO) and provide systematic approaches for securely managing information and information systems. Certification is conducted by an independent auditor and demonstrates a company’s adherence to privacy and cloud computing best practices, policies and procedures, including logical and physical security controls. It attests to the company’s commitment to protecting information as a business requirement.

Cloud Security Alliance (CSA) is the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment. Certification demonstrates that a company has upheld robust cloud security standards.

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SupportLogic Doubles Revenue and Customers, Delivering Strong Proof of Value Amid Economic Uncertainty

The Support Experience (SX) Platform enables organizations to consolidate SaaS spend by adopting the de facto enterprise support stack

SupportLogic, the world’s first Support Experience (SX™) management platform, announced highlights from the company’s fiscal year 2023 (February 1, 2022, to January 31, 2023). The company continued its strong momentum, with revenue increasing 107% and new customer logos growing 91% year over year, against a backdrop of tightening budgets for enterprise technology spend and economic uncertainty. This growth was accelerated by the company’s transition to a usage-based pricing model, which allows customers to get started at a low-entry price point and quickly see value while only paying for what they use.

SupportLogic helps companies to better understand and act on the “voice of the customer” in real-time to enhance service delivery, improve employee experience, and protect and grow revenue. In fiscal year 2023, SupportLogic doubled its customer roster as it built new relationships with enterprise support organizations. SupportLogic also grew usage 165% year over year among its customer base, as companies like Salesforce, HPE Aruba, Snowflake, and Palo Alto Networks continue to see significant benefits.

The company’s AI-based SX platform reached significant milestones, including over 103M customer interactions analyzed, a 98% annual increase, and over 11.6M sentiment signals extracted, a 118% annual increase. Several SupportLogic customers have reported over 50% reduction in escalations.

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SupportLogic aggressively expanded its product portfolio in 2022 as it fulfills its vision and commitment to helping organizations unlock the value of customer signals from every support interaction and deliver amazing customer experiences that differentiate their brands:

  • The company launched Agent Coaching and Evaluation and added automated quality assurance (QA) for enterprise support centers with the acquisition of Emtropy Labs.
  • SupportLogic also extended its value of improving the front-line agent experience with Agent SX 2.0 that includes built-in tools for agent productivity like intelligent backlog prioritization and Grammarly integration.
  • The company also made it significantly easier for companies to test SupportLogic’s AI-driven insights with their own customer data via the new live trial experience.

SupportLogic also sustained its industry leadership with key achievements:

  • The company hosted SX Live, the very first event dedicated to the support industry, with over 1,600 participants representing 850+ enterprise companies.
  • Valoir published independent research on the financial and customer benefits from investing in support experience solutions.
  • SupportLogic was awarded a 5-star rating from CRN Magazine.
  • The company expanded the leadership team by hiring support industry veteran Judith Platz in the role of Chief Customer Officer.

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“SupportLogic had a successful year across many dimensions, including customer adoption, product expansion, and commercial growth,” said John Kelly, Chief Operating Officer, SupportLogic. “We are quickly becoming the technology standard for leading support organizations who are consolidating their SaaS spend on point solutions with an ‘all-in-one’ Support Experience (SX) platform. In this tough economic climate, many businesses are being forced to do more with less and we’re proud to help them succeed.”

“As technology companies face increasing pressure to differentiate their services, driving a more predictive and proactive customer support experience is important for both driving revenues and reducing costs,” said Rebecca Wettemann, Principal, Valoir. “In our independent analysis of SupportLogic customers, we found they achieved significant and rapid results including reduced case escalations, accelerated time to case resolution, improved customer satisfaction, increased revenues, and improved products.”

In June 2023, the company will host the 2nd annual SX Live conference dedicated to Support Experience. This three-day virtual industry event will bring together senior leaders and practitioners from the support and customer success fields.

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Outreach Introduces Outreach Data Sharing on the Snowflake Data Cloud

Customers can now leverage Outreach Data Sharing on the Snowflake Data Cloud to uncover efficiencies and identify new opportunities

Outreach, the leading sales execution platform helping revenue organizations create and close more pipeline, announced an expanded partnership with Snowflake, the Data Cloud company. As part of this expanded partnership, Outreach announced the launch of Outreach Data Sharing, a new offering that helps organizations to uncover efficiencies and identify new opportunities across the entire sales cycle by seamlessly connecting Outreach’s datasets with other enterprise data. Outreach Data Sharing for Snowflake is in private beta.

Outreach is leading the industry as the first company to deliver Data Sharing to the market

“We’re excited to help our joint customers unlock new insights and make better business decisions by combining Outreach’s sales data with data from other enterprise applications on the Snowflake Data Cloud,” said Chris Degnan, Chief Revenue Officer at Snowflake.

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“By enabling Outreach Data Sharing with Snowflake, companies like ours are able to realize the value of connected datasets and insights that were previously unattainable, leading to more efficient go-to-market teams and greater ROI of our tech stack,” said Krish Mantripragada, Chief Product Officer at Seismic. “Additionally, this expanded partnership is an important moment in the evolution of the B2B data cloud, and Seismic having both Outreach and Snowflake as customers and partners makes this even more exciting.”

According to S&P Global Market Intelligence1, it’s estimated that 39% of highly data driven organizations have more than 50 distinct data silos. For many enterprise sales organizations, that means sales data often lives in disparate point solutions, tools, and inflexible CRM systems. Those data silos create elongated data pipelines, and the added effort required for data management creates friction for sales teams to access critical data and insights.

Outreach provides active sales data that customers can extract for sophisticated analyses. With Outreach Data Sharing analysts can seamlessly query the raw data that’s been created by customers’ seller activities and interactions in Outreach, from prospecting and building pipeline, through managing deals to close.

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Additionally, extracting data is no longer only for data scientists and ML engineers. With Outreach Data Sharing, sales leaders can seamlessly conduct broader analyses by connecting Outreach data with other enterprise data in the customers’ Snowflake instance, without requiring complex database objects or pipeline integrations.

Customers today are already using Outreach Data Sharing, and as a result, customers are able to identify which sequences create better outcomes, or find patterns that help identify the most promising opportunities that tend to closed-won – all that could be quickly sent as reports to stakeholders daily in order to help sales reps and leaders to create and close more pipeline, more efficiently.

“Amidst a backdrop of a turbulent economy and a digital revolution in sales, today’s CROs and sales leaders need the ability to conduct more sophisticated analyses to better understand the bespoke needs of their business,” said Manny Medina, Outreach CEO and co-founder. “As the leading platform for creating and closing pipeline, Outreach is leading the industry as the first company to deliver Data Sharing to the market, allowing our customers to better manage their risk, gain insights about rapidly evolving buying behaviors, improve rep efficiency and productivity, and drive overall performance.”

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Constant Contact Launches “Be A Marketer” Podcast for Small Businesses

Weekly show highlights inspirational stories from successful small businesses and offers guidance from industry experts on how to market better online

Constant Contact, a customer-focused digital marketing and CRM platform used by millions of small businesses and nonprofits, today announced the launch of “Be A Marketer”, a new weekly podcast for small businesses. Hosted by Dave Charest, Director of Small Business Success at Constant Contact, the show explores what entrepreneurs and nonprofits need to know to attract the right people, build relationships and grow their businesses. “Be A Marketer” is available on all major podcast platforms, including Apple, Google, Spotify, and more.

During each episode of “Be A Marketer”, Charest invites small business leaders and industry experts to share their stories about the ups and downs they experience, and how they stay connected to their customers. The discussions are meant to inspire listeners by highlighting real challenges that other small businesses face, as well as the solutions that help them overcome those barriers. Charest also helps simplify digital marketing for listeners by providing guidance on how they can more effectively market their business online.

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“Small businesses provide so much to our communities, but when it comes to marketing themselves, most feel unsure about where to start,” said Laura Goldberg, chief marketing officer at Constant Contact. “As experts in small business marketing, it’s our responsibility to be a resource for those business leaders. We started the ‘Be A Marketer’ podcast as a fun and approachable place for all marketers to learn more about how to stand out and attract customers online. As the podcast grows, we hope it helps provide a new generation of entrepreneurs with the inspiration, knowledge and confidence to successfully reach and engage their customers.”

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Highlights from the first eight episodes of “Be A Marketer” include conversations with four-time Olympian and small business owner Tamika Catchings, marketing guru Dave Gerhardt, a husband-and-wife team selling hot sauce, a business coach and single mom of three, and other inspirational business owners.

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Zuper Partners With Zendesk to Enable Exceptional Customer Service Experiences in the Field Service Industry

Company also secured strategic investment from Zendesk to transform customer experiences online and on-site

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic investment from Zendesk, a global leader in customer service. This investment follows Zuper’s tech alliance partnership with Zendesk and enables midsize to large service organizations to scale and improve customer experiences end-to-end.

Zuper’s field service management software enables businesses to manage and automate their operations for workers on the ground in industries like manufacturing, internet service, surveillance, facility management, and solar solutions. Partnering with Zendesk, a leader in customer service, enables organizations to seamlessly schedule field service visits, automate customer communication during the support lifecycle, and allow field technicians to operate more efficiently and provide a personalized service experience.

Today, businesses must quickly and efficiently provide customers with exceptional service and support across the entire journey. Zendesk’s continued partnership with Zuper, and the strategic investment is a testament to the growing maturity of the Zuper platform to offer a best-in-class solution to service organizations. Zuper is used by customers globally and handled over 10 million work orders in the past 12 months. Zendesk is a valuable companion to Zuper as it continues to scale and provide the industry’s most comprehensive field service management solutions.

“Modern customers expect a personalized and seamless service experience end-to-end from their first touchpoint to completion of the service. The strategic partnership with Zendesk will enable fast-growing service organizations to combine best-of-breed technology to quickly deliver personalized and intelligent service both online at the support center and on-site in the field,” said Anand Subbaraj, CEO of Zuper. “It has been a tremendous collaboration with Zendesk for the past couple of years and this investment will further strengthen our relationship to offer the best solution to our mutual customers.”

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“Providing customers with a high-quality service experience end-to-end is a cornerstone of increased customer engagement, satisfaction, and loyalty,” said Pascal Pettinicchio VP, Technology Alliances and Corporate Development at Zendesk. “Our investment in Zuper reflects our goals of providing customers with seamless communication and support across all channels, and we see significant market opportunity with fast-growing field service management organizations that are leveraging technology to scale their business.”

“We understand the competitive advantage of providing seamless support that prevents data silos and improves user experience, especially as our customers trust and depend on us to proactively safeguard their businesses,” said Myles Oswald, CFO at Pro-Vigil. “Our partnership with Zuper and Zendesk enables us to streamline communication between our customer support and field service teams, who are both on the front lines of providing our customers with the industry’s fastest and most reliable security and surveillance solution.”

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Zuper’s intelligent field service management platform helps service organizations manage, modernize and transform the field and remote workforce across diverse industries like Manufacturing, Facility & Property Maintenance, Residential Services and Renewable Energy. The enterprises and midsized businesses using Zuper have benefited from significant operational advantages including a 50% increase in workforce utilization, 35% reduction in service turnaround time, 45% increase in customer adoption and profitability, and 30% reduction in costs.

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Aiven strengthens leadership team with a Chief Revenue Officer

Tech veteran, David Wyatt, joins the executive team to accelerate growth and expand Aiven’s market footprint globally to support the demand for the company’s open source cloud data platform

Aiven, the open source cloud data platform, announced that David Wyatt joins the company as Chief Revenue Officer. Wyatt brings over more than two decades of sales leadership roles and a track record of accelerating growth in many Software as a Service (SaaS) companies such as Databricks and MuleSoft.

Wyatt joins Aiven at a pivotal period to steer the company and support its growth objectives. His focus will be on shaping and optimizing the company’s integrated go-to-market strategy, enabling teams to scale and achieve continued growth, and ultimately driving satisfaction for its customers and meeting global demand for the Aiven platform.

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“I’m over the moon to join Aiven and build growth once more in a promising company that is faced with a colossal market opportunity. There is a lot of repeatability in the problems that companies face around data infrastructure. This impacts cost, speed of delivery, and most ultimately the ability to act fast to drive revenue and profitability. Aiven has the ability to simplify all this to the customers and serve them better than anyone else”, said David Wyatt, Aiven’s Chief Revenue Officer.

“We are thrilled to welcome David to the executive team,” said Oskari Saarenmaa, CEO and Co-founder at Aiven. “His impressive experience and proven track record of building fast-growing software companies uniquely positions him to help drive the next era of growth here at Aiven, as we continue towards our vision of empowering developers and enterprises with the best data technology.”

Aiven serves over 1000 businesses worldwide, including Atlassian, Comcast, OVO Energy, Gov.uk, Wolt, and Toyota. Aiven’s customers – whether large enterprises who want to become digital or startups who want to scale fast – all seek a secure and cost-efficient one-stop platform for their data.

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Consensus Raises $110M from Sumeru Equity Partners to Accelerate Growth

Leading demo automation platform closes largest funding round in company history to scale enterprise presales

Consensus, the leading intelligent demo automation platform, announced it has raised $110 million from Sumeru Equity Partners (“Sumeru”).

Consensus, the first Intelligent Demo Automation Platform focused on scaling Presales teams with interactive video demos, received $110M from Sumeru Equity Partners to accelerate growth and category leadership. As economic uncertainty looms and enterprise software companies are focused on doing more with less, intelligent demo automation has become a necessity to drive growth and efficiency.

B2B buyers today seek a digital-first, sales supported approach rather than a calendar-heavy buying process. Providing automated demos on demand allows Consensus customers to sell through a buyer-focused model called Buyer Enablement, a method Garin Hess, CEO and founder of Consensus, developed in his book Selling is Hard. Buying is Harder.

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Using Consensus, sales engineering teams build a reusable library of interactive demos. Sales reps then send self-directed product demos that use a proprietary method to automatically personalize the content to the buyer based on the customer persona, stage of sales cycle and specific interests, without taxing presales teams. As the buyer shares the demo with other stakeholders in their organization, Consensus automatically discovers and engages previously hidden stakeholders in the buying group. This frictionless approach speeds up the buyer’s product education and streamlines the sales process, enabling Presales and Sales teams to compress buying cycles, reallocate internal time savings to high-value activities, and close more deals with fewer resources.

Consensus has achieved remarkable growth through its innovative solution that has been embraced by a blue-chip roster of large enterprise customers including 15 of the largest 30 software companies. Gartner expects market adoption of digital sales solutions to accelerate with 80% of B2B sales interactions occurring in digital channels by 2025.

“Consensus created a transformational product with a strong value proposition that is uniquely suited to modern sales processes post-COVID, enabling customers to grow faster via improved sales conversion rates while saving money by operating more efficiently,” said Sumeru Managing Director Jason Babcoke. “Despite challenging macroeconomic conditions, Consensus continues to maintain high growth, increasing revenue by 60% in 2022. We believe the company has just begun to scratch the surface and is ready to scale its product into a category leader.”

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“Our offering combines a sophisticated, enterprise-grade product with a philosophical shift that has led many of the world’s biggest enterprise software companies to re-orient their entire sales approach to a buyer enablement model that reduces friction and accelerates the buying process,” said Consensus Founder and CEO Garin Hess. “We are excited to move forward in the next phase of our growth with the help of a unique partner in Sumeru, who brings an impressive track record of success in helping companies aggressively pursue and achieve category leadership.”

Sumeru provides growth capital, scaling partnership, and operating expertise to leading enterprise software companies. The firm partners with founders and management to scale their businesses–prioritizing organic growth levers in product leadership, go-to-market acceleration and growth culture. Along with Babcoke, Sumeru Managing Director and COO Randy Randleman and Vice President Nathan Stanley will join the Consensus Board of Directors.

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Aircall Expands Global Executive Team with New Chief Customer Officer and Vice President of Sales, North America

New appointments further expand the company’s position in North America and leadership across the customer experience ecosystem

Aircall, the integrated phone and communication platform designed for sales and support teams, today announced the appointment of Mary Nelson as Chief Customer Officer and Greg Peel as Vice President of Sales for North America. These strategic hires strengthen momentum for Aircall, fueling its new chapter of growth focusing on a customer-first strategy and bolstering Aircall’s position in North America, a key market for the company where demand for customer-centric solutions is high.

Nelson brings over a decade of experience leading customer-focused teams. She most recently served as Chief Client Officer at cloud-based digital banking solutions provider Alkami Technology, where she successfully led a team of 250 customer-facing professionals to achieve $226M annual recurring revenue and scaled the company through its IPO and beyond. As Chief Customer Officer at Aircall, Nelson will help the company better connect with customer needs, delivering and furthering its mission to empower every professional to turn each conversation into business impact. She will also be a key contributor in fortifying Aircall’s position in the SMB market and being seen as a preferred partner, providing best-in-class experiences while maximizing satisfaction and retention.

“In times of uncertainty, customers seek efficient services and solutions to achieve the outcomes they require. And they rightfully anticipate a superior customer experience, which is not just a bonus, but a critical aspect of creating value. Aircall’s vision aligns with this expectation; our customer-obsessed culture relies on our commitment to help customers get value from working with us,” according to Mary Nelson, Chief Customer Officer at Aircall. “One of the most inspiring aspects of joining the team is the ability to build on the excellent work that has already been done at this company and continue to find new and innovative ways to exceed expectations. I am excited for the opportunity to drive this mission to lead our global teams and customers to the next stage of Aircall’s evolution.”

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With nearly 30 years of experience, Peel hails from Paychex, where he built an award-winning sales organization with a track record of high performance. It was during his tenure there that he found his passion for unlocking the potential in people and building record-holding teams. Peel managed teams consistently, achieving double digit growth – over $100M in annual new revenue for teams over 400 sales representatives. Most recently, Peel led the sales team for Deluxe Corp, managing a team in the U.S. and Canada to earn triple digit growth in 2022.

“As we launch our next stage of growth, we are excited to expand our executive team with leaders who deeply understand the value of connecting people,” according to Michael Haske, CEO at Aircall. “The addition of Mary Nelson and Greg Peel to our team is just one step we’re taking to build stronger connections with our future and existing customers, partners… and further establish Aircall’s global leadership within the cloud communications industry.”

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Today’s announcement builds further momentum for Aircall, as the company was recently named one of BuiltIn’s Best Places to Work and secured over $100 million in annual recurring revenue in 2022. Despite ongoing uncertainty challenging companies around the world, Aircall continues to invest in its customer-obsessed approach, helping small and medium-sized businesses to drive productivity, better connect with their teams, and achieve a highly personalized relationship with their clients.

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Billfold Selects Elastic Path to Bolster Customer Experience and Drive Revenue

EP Payments Provides Optimized Payment Operations and White Glove Service

Elastic Path, the leader of the Composable Commerce Movement, is announcing that Billfold has selected EP Payments, powered by Stripe, to optimize its payment offering, which includes expanding payment methods. Billfold’s cashless wristbands and wireless point-of-sale (POS) stations help event organizers drive revenue and power exceptional experiences at festivals and live events.

EP Payments streamlines payment operations for Billfold users comprised mainly of live event operators. Now, Billfold will be able to support offline credit card functionality as well as offer additional mobile payment methods, such as Apple Pay. With customer experience at the heart of every interaction, EP Payments equips Billfold customers with more cashless payment options and a top-notch experience thanks to Elastic Path’s commitment to customer success.

“Our objectives are simple: reduce operational headaches and ensure a seamless and efficient contactless payment experience,” said Billfold CEO and co-founder Stas Chijik. “There’s no margin for error in this business—EP Payments’ robust functionality and exceptional support are key to the success of our customers in what might be their only event of the year.”

The benefits of EP Payments include higher checkout completion rates, increased payment acceptance, and lower fraudulent transaction rates.

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Features include:

  • Payment methods for all business models: Subscriptions, Digital Wallets (i.e. Apple Pay, Google Pay, etc.), Buy Now Pay Later, POS machines, one-click checkout, and more.
  • Fraud management: Increase top-line revenue with decreased false positives on credible transactions. Every year, businesses lose an estimated 3% of their revenues to false positives.
  • Network-wide acceptance: Avoid declines due to network issues or unrecognized cards with automated re-tries and credentials updates.
  • Powering global brands: Offer payment acceptance in 135+ currencies. Provide up to a 46% increase in sales after enabling local payment methods.
  • Best-in-class security: Compliance with the most current standards, including PCI DSS Level 1, PSD2 (EU), and SCA.
  • Unified reporting: Centralized dashboard for real-time metrics reporting.

“Billfold is an innovative, highly-customized payment solution with the kind of backend complexity that EP Payments was created to serve,” said Tamra Gray, vice president of payments at Elastic Path. “When it comes to ensuring that the end-user experience is easy and delightful, there are no second chances. Elastic Path’s technology ensures that every transaction is seamless regardless of the many variables that come with serving customers in the live entertainment space.”

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