Home Blog Page 1136

Edify Adds Trish Stone to Executive Roster as VP of Sales Strategy Operations

Stone to lead company’s sales operations and strategy efforts – from the prospect phase to customer success.

Edify Labs, the customer experience software company that makes business communications feel more like personal ones, announced the appointment of its new Vice President of Sales Strategy and Operations, Trish Stone. Stone will lead all of the company’s sales operations and strategy efforts – from the prospect phase to customer success.

Stone brings a proven ability to successfully build and manage complex sales processes, technologies, initiatives, programs and teams to Edify. She joins the company after roles as Vice President of Sales Enablement & Strategy at Kore.ai and as Director of Sales Enablement at Twilio. Prior to this, she held several global business development and sales leadership roles at Alvaria, previously Aspect Software.

Read More: SalesTechStar Interview with Stuart Croft, Chief Operating Officer at Blackthorn.io

“I’ve been in the contact center and AI technology space for over 25 years and couldn’t be more excited to join a company that is changing the way customers interact with brands, and the way employees interact with each other. This type of innovation is long overdue and Edify is just getting started,” said Stone. “I look forward to building the programs and mechanisms that will help our organization scale and improve operational effectiveness. This will ultimately yield happier employees, customers, and partners.

“Trish has an infectious and positive attitude, as well as decades of technology experience with a focus on AI and customer experience – making her an ideal fit for Edify,” said Cameron Weeks, co-founder and CEO of Edify. “I have no doubt Trish will expand on what we have already built and ensure we continue to deliver the best to our customers.”

Read More: Marketing Agency Sales in 2023: Investing In Tools And Tech To Attract Clients

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

PagerDuty Appoints Jeremy Kmet Senior Vice President of Global Field Operations

-Reaffirms Q4 and Fiscal Year 2023 Financial Guidance

-Advances Global Scaling Initiative to Drive Continued Operating Margin Improvement

PagerDuty, Inc., a leader in digital operations management, announced Jeremy Kmet, Senior Vice President, North America Sales and Customer Acquisition, is being appointed Senior Vice President of Global Field Operations, reporting into Chair and CEO Jennifer Tejada, effective February 1, 2023. Dave Justice, Chief Revenue Officer, is leaving the company to pursue other opportunities after the financial year end.

Kmet, who joined the company in 2017, is credited with designing and scaling the land-and-expand motion underpinning PagerDuty’s efficient enterprise and mid-market growth, and setting the company’s performance pace. In Kmet’s expanded role, his leadership will extend beyond the Americas, which represents approximately 75% of annual recurring revenue, to include EMEA and APJ.

“Jeremy is a capable global leader with a track record of success. As we progress towards our goal of operating as a Rule of 40 company, I am confident in his ability to lead our GTM teams through our next phase of efficient growth,” said Tejada. “Jeremy is well respected by our customers, partners and employees, has deep product and domain expertise, and has demonstrated his ability to scale our unique go-to market model effectively and profitably.”

Read More: SalesTechStar Interview with Staci Satterwhite, COO at Khoros

“I would like to thank Dave for his partnership and many contributions to the company and our customers. He will ensure a seamless transition through the end of the financial year, and we wish him well in his next endeavor.”

As part of the company’s ongoing efforts to drive efficient growth and expand operating margins, PagerDuty is advancing global scaling initiatives designed to increase PagerDuty’s capacity, growing quota carrying and engineering headcount, while improving its cost structure. The changes include reallocating certain roles and realigning teams to continue to improve operational resiliency and agility, and rationalizing the company’s real estate footprint. The immediate impact is a 7% reduction in headcount in the near term, as some roles are eliminated and new roles created in cost-effective, high-talent geographies over time.

Tejada stated, “We are committed to continuing to grow PagerDuty’s revenue more than 20% year-over-year even in an uncertain economic environment. At the same time, we remain committed to continue the trend of significantly improving our operating margin, at least at the same level of improvement as FY23, balancing growth and profitability. These planned changes are designed to reinforce our go-to-market execution, improve operating margins, and enable us to continue to operate from a position of strength. While any action that impacts our employees is difficult, we are confident this is the right path forward for our company over the long term. I want to thank all of our departing employees for their hard work, significant contributions, and commitment to our customers.”

Read More: How Conversational AI Can Recession-Proof Your Business by Unlocking Revenue

Financial Outlook – Fourth Quarter and Fiscal Year 2023

For the fourth quarter of fiscal 2023, PagerDuty reaffirms:

  • Total revenue of $98.0 million – $100.0 million, representing a growth rate of 25% – 27% year over year
  • Non-GAAP net income per diluted share attributable to PagerDuty, Inc. of $0.02 – $0.03 assuming approximately 102 million diluted shares

For the full fiscal year 2023, PagerDuty reaffirms:

  • Total revenue of $368.0 million – $370.0 million, representing a growth rate of 31% – 31% year over year
  • Non-GAAP net loss per share attributable to PagerDuty, Inc. of $0.01 – $0.00 assuming approximately 90 million basic shares and 101 million diluted shares.

PagerDuty has not reconciled its expectations as to non-GAAP net income (loss) per share attributable to PagerDuty to GAAP net loss per share attributable to PagerDuty because certain items are out of its control or cannot be reasonably predicted. Accordingly, a reconciliation for forward-looking non-GAAP net income (loss) per share attributable to PagerDuty is not available without unreasonable effort.

In connection with the reallocation of roles, realigning teams and rationalization of real estate, PagerDuty expects to incur approximately $19.0 million to $23.0 million in charges, of which approximately $5.0 million to $7.0 million is expected to be incurred in the fourth quarter fiscal 2023 and $14.0 million to $16.0 million is expected to be incurred by the end of fiscal 2024.

The above information is preliminary and subject to the completion of year-end financial reporting processes and review. PagerDuty expects to release final fourth quarter and fiscal 2023 financial results in more detail and host a conference call in conjunction with the quarterly earnings release in March 2023.

These statements are forward-looking and actual results may differ materially. Please refer to the Forward-Looking Statements section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Delinea Bolsters Sales Leadership with New Chief Revenue Officer David Castignola

Delinea, a leading provider of Privileged Access Management (PAM) solutions for seamless security, announced that David Castignola has joined the company as Chief Revenue Officer (CRO), leading the global sales organization at the PAM leader.

Castignola brings more than 25 years of leadership experience in cybersecurity, including 20 years at RSA culminating as the leader of the global sales team. While at RSA, he notably created and led the customer response program during the RSA SecurID breach. Following his time at RSA, he was the first CRO at Optiv and guided the acquisition of Cylance, then becoming Chief Operating Officer at BlackberryCylance. Most recently he doubled revenues over the past two years at crowd-sourced security provider Bugcrowd.

Read More: SalesTechStar Interview with Stuart Croft, Chief Operating Officer at Blackthorn.io

“I’m thrilled to join Delinea during this exciting, pivotal period of growth at the company,” said Castignola. “Delinea’s comprehensive, industry-recognized PAM portfolio is backed by a vision for this expanding market that our world class go-to-market organization is poised to deliver, and change how companies of all sizes and across all industries view privileged access. This creates a fantastic opportunity for our channel and alliance partners to become indispensable, trusted cybersecurity allies with their customers.”

Delinea’s vision for Extended Privileged Access Management (XPM) empowers intelligent automation for risk-based, adaptive privilege across the entire attack surface, ensuring scalability by treating identity as the common thread for authentication. Delinea was the first PAM vendor to develop solutions in the cloud and deliver PAM-as-a-Service, and has deep experience leveraging enterprise Identity and Access Management (Active Directory and Identity-as-a-Service) to control access and privileges for infrastructure, databases, and legacy applications. Over the past six months, Delinea has been recognized as a PAM Leader in both the Gartner Magic Quadrant and the KuppingerCole Leadership Compass reports.

“I’m proud to bring Dave onboard to lead Delinea’s global sales strategy as we focus on meeting the needs of our customers on their evolving PAM journeys,” said Rick Hanson, President at Delinea. “Dave has proven how to build best-in-class go-to-market organizations that successfully address high-growth market opportunities, such as what we’re seeing with the increased demand for privileged access management solutions that reduce risk, complexity, and costs.”

Read More: Marketing Agency Sales in 2023: Investing In Tools And Tech To Attract Clients

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Public Cloud Spend Shows No Fear of Recession, According to Wasabi 2023 Global Cloud Storage Index

Enterprises worldwide budget increasing for growing data storage needs, as public cloud storage capacity continues to grow at a relentless pace

  • 43% of global data to be stored in public cloud by 2024, on average

  • 84% of enterprises expect to increase public cloud storage budget and the amount of data stored in the public cloud in the next 12 months

  • 89% of organizations migrated data from on-premises storage to public cloud in the last year

  • 70% of enterprises’ global storage capacity is stored in public and/or dedicated cloud environments today, and average capacity reaching 12.7PB, with North America leading at 13.6PB

Enterprises are going all-in on cloud storage, with average stored capacity in the public cloud expected to reach 43% of their total storage footprint by 2024, and the vast majority (84%) are increasing their budgets to make that a reality, according to part one of Wasabi’s 2023 Global Cloud Storage Index. The series, commissioned by Wasabi Technologies and conducted by Vanson Bourne, seeks to uncover the changing attitudes toward public cloud storage adoption, the factors that influence storage buying decisions, and the top priorities when it comes to budget, use cases, security, and cloud data migration.

“The world is storing more capacity in the public cloud than ever before, and enterprises are adopting multiple cloud storage providers in an attempt to maximize both performance and cost efficiencies,” said Andrew Smith, senior manager of strategy and market intelligence at Wasabi Technologies, and a former IDC analyst. “We also gathered important data to inform understanding of new trends: the fact that more than 50% of organizations exceed their budgeted spend on cloud storage; and that many struggle with security due to inadequate training and user experience with cloud storage.”

Read More: SalesTechStar Interview with Staci Satterwhite, COO at Khoros

Enterprises see the value of cloud storage over on-premises storage

  • In the last year, 89% of enterprises migrated data from on-premises storage to the public cloud, and 84% of all respondents expect to increase the amount of data they store in the public cloud during 2023.
  • More resilient infrastructure (42%), needing to scale (38%), and access to global locations (35%) were major factors driving migration from on-premises to cloud.
  • Over half (51%) of respondents cited they use the public cloud to support their critical business applications, like enterprise resource planning and customer relationship management, as opposed to using the public cloud as a backup and archive repository (38% and 41%, respectively)
  • When it comes to C-Suite decision makers, 48% cited better performance of cloud over on-premises storage as the top factor driving the migration.

Read More: How Conversational AI Can Recession-Proof Your Business by Unlocking Revenue

Organizations are not afraid to spend money on cloud storage, but still struggle to manage costs, billing, and fees

  • 84% of respondents expect to increase their public cloud storage spend in the next year.
  • The leading factors of this increase are IT initiatives like infrastructure migration (56%), business initiatives like digital transformation (45%), and new data security initiatives, including backup/data recovery (44%).
  • Although there is willingness to invest in cloud storage, 52% of respondents exceeded their previous year’s budget, primarily due to fees charged by their cloud storage vendor, including data operations, egress fees and API requests.
  • In fact, understanding their cloud storage bill was the number one challenge associated with cloud storage migration (40%).
  • The survey data also sheds light on one of the industry’s unfortunate truths: A large proportion of storage bills are allocated to various fees. Specifically, respondents said storage fees account for 48% of their total cloud storage bill on average.

“Today’s enterprises are required to be agile, and the insights gained from data lend a competitive advantage,” said Smith. “However, while the perceived value of enterprise data might be limitless, storing and accessing that data, on the other hand, has a very real cost. Unfortunately, the complexity and uncertainty of storage fees are major factors which led more than half of organizations to exceed their cloud storage budget in 2022. This highlights a significant pain point for enterprises, and an opportunity to improve as they assess cloud storage spending for 2023.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

DMI Announces Acquisition of Simplex Mobility

Addition of Asset and Expense Management Platform Solidifies DMI’s Leadership Position in the Managed Mobility Services Market

DMI, a global leader in digital transformation and managed services, announced that it has acquired Simplex Mobility (“Simplex” or the “Company”), a leading provider of asset and expense management software. Simplex provides a centralized platform that manages all aspects of a customer’s mobile ecosystem including inventory management, help desk support, and cost optimization.

For over 20 years, DMI has been a leader in managed mobility services, offering best-in-class user experience, global 24×7 support, lifecycle management, and a track record of continuous innovation. With the acquisition of Simplex, DMI combines industry-leading software and services, making its managed services offering one of the market’s most complete all-in-one solutions. The combined platform provides customers with enhanced visibility, security, tracking, and cost savings across their mobile ecosystem.

Read More: Marketing Agency Sales in 2023: Investing In Tools And Tech To Attract Clients

“DMI will disrupt the market with a first-ever, fully-packaged managed service offering that goes beyond mobile and allows customers to manage, monitor, and transform their assets, inventory, and expenses through one seamless experience,” said Rocky Thurston, Chief Operating Officer at DMI. “Enterprises that are looking to save money, reduce waste, and transform must have an end-to-end solution to ensure fiscal prudence and a modern customer experience.”

“Enterprises today are seeking solutions and partners to help accelerate their digital strategy while maintaining technology and operational cost control,” said DJ Oreb, President of Managed Services at DMI. “It has always been our vision to give our customers an experience that meets them where they are in their digital journey. This combination helps us do that – and creates a powerful end-to-end solution for both commercial and government customers.”

With a footprint in over 78 countries and more than four million devices under management, DMI has delivered hundreds of successful implementations with unmatched uptime, performance, service, and security. DMI has been positioned as a Leader in the Gartner Magic Quadrant™ for Managed Mobility Services, Global for seven years running. “Our platform was built with a customer focus in mind, which has helped us keep a competitive edge,” said Taylor Phillips, Founder & CEO of Simplex, who will continue with the DMI following the transaction. “This technology, combined with DMI’s global market leadership, scale, and customer-centric focus, will be a game changer for the market.”

Read More: SalesTechStar Interview with Stuart Croft, Chief Operating Officer at Blackthorn.io

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

J.D. Power Launches Online Ordering for the New-Vehicle Sales Channel

Early Adopter Princeton Audi Finds Success Online and In Store

J.D. Power, a global leader in data analytics and customer intelligence, announced its first entrée in Modern Retailing as a Service (MRaaS) with the launch of J.D. Power Online Ordering, a product designed to reduce the friction of completing a new-vehicle transaction online. The new sales software helps automotive manufacturers, dealers, lenders, marketplaces and digital-retailing websites with the entire online sales process.

“This is a breakthrough product for an industry that is still grappling with inventory shortages caused by persistent supply chain issues,” said Phillip Battista, president of dealership technologies and head of modern retailing at J.D. Power. “These issues are causing shoppers to bounce from dealer websites without transacting. Online Ordering showcases the ability of J.D. Power to combine unique company assets such as vehicle build data from Chromedata and transaction capabilities from Darwin into the industry’s only online transactional ordering system. It’s the end-to-end payment, documents and protection system that elevates today’s online vehicle-buying experience.”

Read More: HotelPlanner And ZentrumHub Partner To Expand Inventory & Distribution Channels

“This is a breakthrough product for an industry that is still grappling with inventory shortages caused by persistent supply chain issues”

Online Ordering comes at a time when 16% of new-vehicle buyers have gravitated to ordering online, according to the J.D. Power 2022 U.S. Sales Satisfaction Index (SSI) StudySM. These digital mavericks’ desired journey includes: browsing inventory; selecting a vehicle from available inventory; reviewing pricing and payments; negotiating purchase price; agreeing on final vehicle purchase price; receiving value for a trade-in; applying for a loan or lease; receiving credit approval for a loan or lease; reviewing extended warranty and vehicle protection options; and completing purchase paperwork. The J.D. Power 2022 SSI Study shows that new-vehicle buyers completing four of these key online activities experience have a level of satisfaction that is 29 points (on a 1,000-point scale) higher than those who do not purchase a car online (866 vs. 837, respectively).

Read More: SalesTechStar Interview with Koko Zarov, CEO at Nymblr

Features of the J.D. Power Online Ordering software include:

  • New-vehicle configuration data for 39 automakers
  • Factory build sheets and order codes for electronic submission
  • Full transaction capabilities with e-signature
  • Real-time, penny-perfect payments with all applicable taxes and incentives for 50 states
  • Full trade-in capabilities; instant credit submission and score verification
  • Complete online compliance
  • Seamless transfer from a participating program dealer to the manufacturer

Online Ordering is being utilized by Princeton Audi in Princeton, N.J., for in-dealership foot traffic. According to the J.D. Power 2022 SSI Study and Power Information Network data, satisfaction for digital customers who complete their purchase in the showroom increases 67 points when the salesperson uses a tablet (888) vs. when they do not use a digital device (821).

Online Ordering is a white-label offering from the J.D. Power MRaaS suite, which is designed to bring together the full spectrum of J.D. Power industry-leading solutions in a customizable way to power modern retailing.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Stamus Networks Appoints Vice President, Customer Solutions

Seasoned professional to lead technical customer engagements

Stamus Networks, a global provider of high-performance network-based threat detection and response systems, is pleased to announce the promotion of Phil Owens to Vice President, Customer Solutions.

Phil joined the Stamus Networks team two years ago as the director of systems engineering, responsible for technical consultation and support. During his time at Stamus, he has played an integral role in establishing technical support procedures and has been a vital member of the company’s strategy steering committee.

“Stamus Networks is an emerging player in the network detection and response (NDR) market, and we are poised for significant growth this year,” noted Ken Gramley, CEO at Stamus Networks. “Phil’s background in general IT, networking, and cyber security gives him a thorough understanding of the challenges our enterprise customers face as they seek to implement best practices for the security of their organizations.”

Read More: Robocorp Announces Enhanced Partner Program To Bring Benefits Of Automation To More Businesses

Gramley continued, “Phil’s ability to effectively communicate and guide security teams through the design, implementation, and training process has enabled our customers to maximize their deployments and channel their insights into our product roadmap. We are excited to see him transition into this new role.”

With over 25 years’ experience working in systems engineering and product management at various technology organizations, Phil has become a trusted advisor to several fortune 500 companies and numerous smaller organizations. In his new role he will be responsible for leading the company’s customer solutions team, focused on helping customers assess their network security needs and select the best solutions for detecting and responding to critical threats.

Read More: SalesTechStar Interview with Jeannine Shao Collins, Chief Client Officer at Kargo

During his career, Phil has been a key early contributor to several very successful cyber security software products. He has held positions at established companies RSA Security, AT&T, and IBM, and he has demonstrated success with start-ups such as Sunbelt Software, a software security and management software company.

“I’m excited about this next phase for Stamus Networks,” Owens said. “We are anticipating tremendous growth this year, and we expect to expand our customer success programs.” He continued, “Stamus is on track to become a leader in the NDR market and I’m looking forward to helping customers maximize the value of their Stamus Networks solutions.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Oomnitza Recognized by Leading Analyst Firm in Inaugural Digital Platform Conductor Market Guide

Oomnitza’s business process automation helps CIO and IT Leaders improve technology management and service delivery efficiency while reducing manual task volume

Oomnitza, the leading provider of Enterprise Technology Management (ETM) solutions, announced it has been recognized as a Representative Vendor within the inaugural Gartner Market Guide for Digital Platform Conductor Tools.

According to Gartner, “the greater variety of IT infrastructure is prompting the need for new management tools, such as digital platform conductor tools, to enable and measure value.

Read More: Genesys Strengthens India Leadership Team To Drive Innovation And Business Momentum

Digital platform conductor solutions coordinate hybrid digital infrastructure management tools used to plan, implement, operate and monitor underpinning technology and services for applications and digital products.”

“By 2026, 75% of DPC tool adopters will be consistently successful at demonstrating I&O business value, versus 25% of nonadopters.”

“We are proud to be recognized in Gartner’s report on Digital Platform Conductor tools as it shares how Infrastructure and Operations (I&O) leaders can maximize the business value from their infrastructure investments,” said Arthur Lozinski, CEO and co-founder of Oomnitza. “IT leaders are seeking to increase productivity, reduce spend and support strategic business initiatives. By automating key business processes and reducing reliance on manual tasks and tickets, Oomnitza enables IT leaders to improve operational efficiency and maximize technology utilization.”

Read More: SalesTechStar Interview with Joe Dillon, Executive Vice President of Sales at Baffle

Oomnitza empowers modern IT organizations to scale by orchestrating and automating key business processes across siloed technologies. Delivered as an agentless SaaS solution, its ETM platform provides versatile low-code workflows and IT process automation templates that leverage an enterprise’s existing tools to improve operational, security and financial efficiency. This enables IT organizations to reduce tickets and repetitive, error-prone manual tasks to improve technology utilization, service delivery and expenditure.

Oomnitza facilitates broad workflow adoption for end-to-end IT process automation, such as:

  • Streamlined onboarding – from Hire to Productivity
  • Secure offboarding – from Separation to Recovery
  • Continuous audit readiness – from Scope to Evidence
  • Software & SaaS management – from Discover to Optimize
  • Optimized procurement – from Plan to Service

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Pressure to Meet Slas, Lack of Skilled Workers, and the Need to Reach Tech Superiority: Field Service Companies Reveal Their Biggest Challenges and Bright Spots in Ifs State of Service 2023 Research

  • Nearly half (46%) of respondents struggle to meet customer SLAs

  • Technology superiority ranked the number one competitive differentiator, overtaking customer experience

  • Sustainability reaches top spot as primary focus area

IFS, the global cloud enterprise software company, announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.

Technology superiority has become the most significant competitive differentiator in field service, overtaking customer experience. Yet with nearly half (46%) of respondents reporting that their companies still struggle to meet service level agreements (SLAs) and 37% citing outdated or insufficient technology as an ongoing pressure, there is a clear technology gap which needs to be closed.

Combined with the other top concerns of lack of a skilled workforce (40%), and change management and user adoption of new technology (37%), field service organizations are under considerable pressure to not only fulfill customer obligations, but also to remain competitive and achieve future sustainability goals. The latter is now ranked the number one future-focused initiative, followed closely by updating legacy service management systems and leveraging emerging technology.

Read More: Leading CDXP Platform AutoLeadStar To Showcase Public API At NADA

Field service companies recognize the benefits of digitalization

Since 2018, there has been clear uptick in technology adoption and critical investments. The 2022 research shows the implementation of Artificial Intelligence (AI) has more than doubled, from 22% to 46%, Reverse Logistics grew, from 25% to 54%, and the implementation of Chatbots has almost quadrupled, from 11% to 44%.

The respondents citing technology superiority (29%) as their most significant differentiator has tripled since 2018, and has overtaken customer experience (26%). This trend underscores how companies understand that not investing in the right digital technology means they are at risk of becoming obsolete in a highly competitive market characterized by disruption.

Emerging investments for Service, and planned adoptions

Additional findings in the State of Service research revealed that while technology is leading investment trends, some of the consideration is pointing to a continued focus on the customer experience, with FSM technology solutions ranking highest in terms of planned adoption being: Remote Assistance (44% of respondents planning to implement), Wearables (44%), Knowledge Management (42%), Simulations (41%), Scheduling Optimization and Automation (40%), and Customer Self-service (36%).

Marne Martin, President, Service Management, IFS commented: “Our latest State of Service study paints a vivid picture – while customer centricity remains high on the agenda, the realization of the importance of technology as an enabler has become much clearer. Success is, however, dependent on the ability to orchestrate people and skills alongside market dynamics and customer demands for consistency in service.

Martin added, “In an economy of scarce resources and rapidly rising costs, remaining competitive is based on modern service management tools that can help companies serve customers more efficiently.

Martin concluded, “Having the right technology has never been more vital than at the moment that organizations interact with their customers, provide services and deliver their best: in their Moment of Service”.

In addition to the research results, the State of Service 2023 Global Report also delivers insights and advice from some of the world’s most innovative business and service leaders across manufacturing, telecommunications, utility and service provider organizations.

*The research was conducted by Mindforce Research, polling 400 senior-decision makers in Field Service across North AmericaWestern Europe, the Middle East, and Asia Pacific. It is the third State of Service study commissioned by IFS, following versions in 2018 and 2020.

Read More: SalesTechStar Interview with Staci Satterwhite, COO at Khoros

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Introducing iSEEKGlobal: The Transformative Supply Chain Management Cloud Platform

iSEEK Corporation announces the launch of iSEEKGlobal, a game-changing cloud-based platform that empowers Original Equipment Manufacturers (OEMs) to qualify Contact Manufacturers (CMs)/suppliers, and attain cost estimates instantly. Powered by the iSEEK Corporation’s 3D Shape Search Engine, CADseek, iSEEKGlobal transforms the way OEMs approach supplier qualification while offering OEMs, suppliers, and CMs of all sizes unparalleled reach, speed, and security.

“In our modern-day globalized economy, we’ve all witnessed how disturbances to the supply chain, be it due to political instability, natural disasters or even the pandemic, could have dire consequences on OEMs’ performance. iSEEKGlobal was designed to eliminate supply chain interruptions. With in-network suppliers’ list updating dynamically, a supplier or a contract manufacturer is matched in capabilities to the immediate needs of an OEM instantly. The speed and precision by which the new supplier relationships are established will make a world of difference for supply chain managers determined to keep their businesses thriving and their product lines evolving,” said Dr. Abir Qamhiyah, the inventor of iSEEK Corporation’s shape search technology and its CEO.

Read More: Quantiphi Wins Inc.’S 2022 Best In Business Award In The Established Excellence Category

iSEEKGlobal provides a downloadable application, iEstimate, to analyze an OEM’s design locally on their hardware and within the security of their own network. A compact 40KB CADseek shape signature is extracted and used to search the iSEEKGlobal cloud index. The CADseek shape signature is intrinsically secure due to its noninvertible nature, that is it cannot be reverse engineered to the original design it was extracted from.

Similarly, iSEEKGlobal provides the application iBid for CMs and suppliers to install. iBid locally processes within the CM’s or supplier’s own network the 3D geometry files for the history of parts they have made for their customers. The iBid application extracts and uploads the 40KB noninvertible CADseek shape signatures to the iSEEKGlobal platform for creating an index searchable by 3D shape. The CADseek shape search engine does not need CAD models, images, or any other viewable to match qualified CMs and suppliers.

Read More: SalesTechStar Interview with Jeannine Shao Collins, Chief Client Officer at Kargo

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.