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Stamus Networks Appoints Vice President, Customer Solutions

Seasoned professional to lead technical customer engagements

Stamus Networks, a global provider of high-performance network-based threat detection and response systems, is pleased to announce the promotion of Phil Owens to Vice President, Customer Solutions.

Phil joined the Stamus Networks team two years ago as the director of systems engineering, responsible for technical consultation and support. During his time at Stamus, he has played an integral role in establishing technical support procedures and has been a vital member of the company’s strategy steering committee.

“Stamus Networks is an emerging player in the network detection and response (NDR) market, and we are poised for significant growth this year,” noted Ken Gramley, CEO at Stamus Networks. “Phil’s background in general IT, networking, and cyber security gives him a thorough understanding of the challenges our enterprise customers face as they seek to implement best practices for the security of their organizations.”

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Gramley continued, “Phil’s ability to effectively communicate and guide security teams through the design, implementation, and training process has enabled our customers to maximize their deployments and channel their insights into our product roadmap. We are excited to see him transition into this new role.”

With over 25 years’ experience working in systems engineering and product management at various technology organizations, Phil has become a trusted advisor to several fortune 500 companies and numerous smaller organizations. In his new role he will be responsible for leading the company’s customer solutions team, focused on helping customers assess their network security needs and select the best solutions for detecting and responding to critical threats.

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During his career, Phil has been a key early contributor to several very successful cyber security software products. He has held positions at established companies RSA Security, AT&T, and IBM, and he has demonstrated success with start-ups such as Sunbelt Software, a software security and management software company.

“I’m excited about this next phase for Stamus Networks,” Owens said. “We are anticipating tremendous growth this year, and we expect to expand our customer success programs.” He continued, “Stamus is on track to become a leader in the NDR market and I’m looking forward to helping customers maximize the value of their Stamus Networks solutions.”

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Oomnitza Recognized by Leading Analyst Firm in Inaugural Digital Platform Conductor Market Guide

Oomnitza’s business process automation helps CIO and IT Leaders improve technology management and service delivery efficiency while reducing manual task volume

Oomnitza, the leading provider of Enterprise Technology Management (ETM) solutions, announced it has been recognized as a Representative Vendor within the inaugural Gartner Market Guide for Digital Platform Conductor Tools.

According to Gartner, “the greater variety of IT infrastructure is prompting the need for new management tools, such as digital platform conductor tools, to enable and measure value.

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Digital platform conductor solutions coordinate hybrid digital infrastructure management tools used to plan, implement, operate and monitor underpinning technology and services for applications and digital products.”

“By 2026, 75% of DPC tool adopters will be consistently successful at demonstrating I&O business value, versus 25% of nonadopters.”

“We are proud to be recognized in Gartner’s report on Digital Platform Conductor tools as it shares how Infrastructure and Operations (I&O) leaders can maximize the business value from their infrastructure investments,” said Arthur Lozinski, CEO and co-founder of Oomnitza. “IT leaders are seeking to increase productivity, reduce spend and support strategic business initiatives. By automating key business processes and reducing reliance on manual tasks and tickets, Oomnitza enables IT leaders to improve operational efficiency and maximize technology utilization.”

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Oomnitza empowers modern IT organizations to scale by orchestrating and automating key business processes across siloed technologies. Delivered as an agentless SaaS solution, its ETM platform provides versatile low-code workflows and IT process automation templates that leverage an enterprise’s existing tools to improve operational, security and financial efficiency. This enables IT organizations to reduce tickets and repetitive, error-prone manual tasks to improve technology utilization, service delivery and expenditure.

Oomnitza facilitates broad workflow adoption for end-to-end IT process automation, such as:

  • Streamlined onboarding – from Hire to Productivity
  • Secure offboarding – from Separation to Recovery
  • Continuous audit readiness – from Scope to Evidence
  • Software & SaaS management – from Discover to Optimize
  • Optimized procurement – from Plan to Service

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Pressure to Meet Slas, Lack of Skilled Workers, and the Need to Reach Tech Superiority: Field Service Companies Reveal Their Biggest Challenges and Bright Spots in Ifs State of Service 2023 Research

  • Nearly half (46%) of respondents struggle to meet customer SLAs

  • Technology superiority ranked the number one competitive differentiator, overtaking customer experience

  • Sustainability reaches top spot as primary focus area

IFS, the global cloud enterprise software company, announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.

Technology superiority has become the most significant competitive differentiator in field service, overtaking customer experience. Yet with nearly half (46%) of respondents reporting that their companies still struggle to meet service level agreements (SLAs) and 37% citing outdated or insufficient technology as an ongoing pressure, there is a clear technology gap which needs to be closed.

Combined with the other top concerns of lack of a skilled workforce (40%), and change management and user adoption of new technology (37%), field service organizations are under considerable pressure to not only fulfill customer obligations, but also to remain competitive and achieve future sustainability goals. The latter is now ranked the number one future-focused initiative, followed closely by updating legacy service management systems and leveraging emerging technology.

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Field service companies recognize the benefits of digitalization

Since 2018, there has been clear uptick in technology adoption and critical investments. The 2022 research shows the implementation of Artificial Intelligence (AI) has more than doubled, from 22% to 46%, Reverse Logistics grew, from 25% to 54%, and the implementation of Chatbots has almost quadrupled, from 11% to 44%.

The respondents citing technology superiority (29%) as their most significant differentiator has tripled since 2018, and has overtaken customer experience (26%). This trend underscores how companies understand that not investing in the right digital technology means they are at risk of becoming obsolete in a highly competitive market characterized by disruption.

Emerging investments for Service, and planned adoptions

Additional findings in the State of Service research revealed that while technology is leading investment trends, some of the consideration is pointing to a continued focus on the customer experience, with FSM technology solutions ranking highest in terms of planned adoption being: Remote Assistance (44% of respondents planning to implement), Wearables (44%), Knowledge Management (42%), Simulations (41%), Scheduling Optimization and Automation (40%), and Customer Self-service (36%).

Marne Martin, President, Service Management, IFS commented: “Our latest State of Service study paints a vivid picture – while customer centricity remains high on the agenda, the realization of the importance of technology as an enabler has become much clearer. Success is, however, dependent on the ability to orchestrate people and skills alongside market dynamics and customer demands for consistency in service.

Martin added, “In an economy of scarce resources and rapidly rising costs, remaining competitive is based on modern service management tools that can help companies serve customers more efficiently.

Martin concluded, “Having the right technology has never been more vital than at the moment that organizations interact with their customers, provide services and deliver their best: in their Moment of Service”.

In addition to the research results, the State of Service 2023 Global Report also delivers insights and advice from some of the world’s most innovative business and service leaders across manufacturing, telecommunications, utility and service provider organizations.

*The research was conducted by Mindforce Research, polling 400 senior-decision makers in Field Service across North AmericaWestern Europe, the Middle East, and Asia Pacific. It is the third State of Service study commissioned by IFS, following versions in 2018 and 2020.

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Introducing iSEEKGlobal: The Transformative Supply Chain Management Cloud Platform

iSEEK Corporation announces the launch of iSEEKGlobal, a game-changing cloud-based platform that empowers Original Equipment Manufacturers (OEMs) to qualify Contact Manufacturers (CMs)/suppliers, and attain cost estimates instantly. Powered by the iSEEK Corporation’s 3D Shape Search Engine, CADseek, iSEEKGlobal transforms the way OEMs approach supplier qualification while offering OEMs, suppliers, and CMs of all sizes unparalleled reach, speed, and security.

“In our modern-day globalized economy, we’ve all witnessed how disturbances to the supply chain, be it due to political instability, natural disasters or even the pandemic, could have dire consequences on OEMs’ performance. iSEEKGlobal was designed to eliminate supply chain interruptions. With in-network suppliers’ list updating dynamically, a supplier or a contract manufacturer is matched in capabilities to the immediate needs of an OEM instantly. The speed and precision by which the new supplier relationships are established will make a world of difference for supply chain managers determined to keep their businesses thriving and their product lines evolving,” said Dr. Abir Qamhiyah, the inventor of iSEEK Corporation’s shape search technology and its CEO.

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iSEEKGlobal provides a downloadable application, iEstimate, to analyze an OEM’s design locally on their hardware and within the security of their own network. A compact 40KB CADseek shape signature is extracted and used to search the iSEEKGlobal cloud index. The CADseek shape signature is intrinsically secure due to its noninvertible nature, that is it cannot be reverse engineered to the original design it was extracted from.

Similarly, iSEEKGlobal provides the application iBid for CMs and suppliers to install. iBid locally processes within the CM’s or supplier’s own network the 3D geometry files for the history of parts they have made for their customers. The iBid application extracts and uploads the 40KB noninvertible CADseek shape signatures to the iSEEKGlobal platform for creating an index searchable by 3D shape. The CADseek shape search engine does not need CAD models, images, or any other viewable to match qualified CMs and suppliers.

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Customers Improve Productivity and Reduce Risk with New Oracle Primavera Cloud Capabilities

Comprehensive portfolio planning and scheduling solution averages 132% year-over-year growth since 2017

Engineering and construction organizations continue to turn to Oracle Primavera Cloud. Since 2017, Oracle has seen a 132% year-over-year average growth rate in customers using the solution to connect office and field teams, synchronize schedules and resources, and improve project outcomes. Companies taking advantage of Primavera Cloud’s planning, scheduling, resource and risk management capabilities include Bashundhara Group, DMCI Homes, McCarthy, and TNB Genco.

“To help ensure successful project and business outcomes, stakeholders at every level—from the C-suite to the job site—have turned to Oracle Primavera Cloud to increase coordination, control, consistency, and compliance,” said Mark Webster, senior vice president and general manager for Oracle Construction and Engineering. “Scheduling is the heartbeat of every project and given the complexity of projects today, customers are realizing the benefits of integrating critical path method (CPM) scheduling and task management. Having a single, integrated CPM and task management schedule for construction projects, programs, and enterprises helps organizations deliver on each of these requirements.”

Learn what Oracle Primavera Cloud can do for your business by joining our Delivery Team Webinar January 31, 2023, or Public and Private Owners Webinar on February 1, 2023.

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Unifying people, processes, and data

Part of the Oracle Smart Construction Platform, Oracle Primavera Cloud connects office and field teams who plan and build physical assets and infrastructure projects. By uniting delivery teams around a single execution plan, the solution helps standardize best practices, identify and manage critical risk factors, and synchronize resources within and across engineering and construction projects, from simple to complex.

“Everyone is on the same page and can access the most up to date information in real-time and accurately plan and perform their work without relying on layers of offline communication,” Jeff Milo, senior scheduling manager, Landmark Properties. “The entire Quality Management Program is more valuable using Oracle Primavera Cloud because the components of the program are always done at the optimal time. Now, the right people always show up when they should.”

For owners, Oracle Primavera Cloud provides portfolio capital planning and scheduling that helps select the projects that matter most, coordinate and control schedules and resources across their portfolio of projects, as well as identify factors that can help mitigate risk. With a comprehensive planning and scheduling solution, owners have seen enhanced visibility and increased participation from every level throughout the duration of the venture.

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Running on Oracle Cloud Infrastructure (OCI), Oracle Primavera Cloud enables customers to:

  • Provide up-to-date schedule data to project managers to keep teams aligned on planned delivery dates and other schedule requirements.
  • Unite planning (CPM schedule) with worksite teams (task schedule) to minimize wasted time and resources.
  • Integrate with Construction Intelligence Cloud to get proactive insights that can mitigate risks, reduce delays, and eliminate resource bottlenecks for all project types and sizes.
  • Support the XER format across both the Oracle Primavera Cloud and P6 product lines, enabling organizations to work with other industry partners regardless of the Oracle solution they have in place.
  • Advance baseline and scenario management, a key forensic analysis tool during planning and execution, and retrospectively during legal claim resolution.
  • Enhance grid formatting to highlight rows, columns, or specific individual cells with the option of pre-set rules-based filters, automatically calling out items for recipients in the schedule.
  • Work breakdown structure (WBS) activity type to allow organizations to quickly and easily balance resource and cost loads in a schedule without having to individually load resources and costs of every activity to achieve the same results.

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ZINFI Releases New Complimentary Best Practices Guide on Partner Onboarding

New guidebook offers a comprehensive overview of Partner Onboarding and provides readers with step-by-step guidance to partner onboarding using channel marketing management software

ZINFI Technologies, Inc., the leader in Unified Channel Management (UCM) solutions encompassing partner relationship management (PRM) and through-channel marketing automation, announced that its latest guidebook, the Partner Onboarding Best Practices Guide, is now available as a complimentary downloadable eBook. The guidebook is aimed at individuals and organizations interested in bringing a structured approach to developing a partner onboarding program that targets and enables high-potential partners quickly, keeps them engaged and helps them succeed over the long term.

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The Partner Onboarding Best Practices Guide has two main parts.

  • Part I provides an overview of partner onboarding, with an emphasis on streamlining and automating complex processes using purpose-built channel marketing management software. Topics include onboarding affiliate partners, overcoming challenges with the use of a partner relationship management tool and evaluating onboarding software. Several chapters offer step-by-step guidance in aligning onboarding practices with business strategy and partner types.
  • Part II of the guidebook is a detailed look at Unified Channel Management (UCM), a rigorously integrated approach to channel automation that helps organizations align channel policies, channel people, business process automation and channel partners to build a high-performing global channel. Part II begins with a definition of UCM, provides an overview of core and expanded modules for channel marketing automation, and describes in detail platforms for affiliate marketing management (AMM), partner relationship management (PRM), partner marketing management (PMM) and partner incentives management (PIM).

“Partner ecosystems are now at the center of business strategy for successful enterprises, and those companies understand that a carefully designed partner onboarding program is an essential part of building a robust channel at scale,” said Sugata Sanyal, CEO and founder of ZINFI Technologies. “ZINFI’s new Partner Onboarding Best Practices Guide provides a valuable overview of the entire onboarding process, and provides concrete advice for organizations using channel automation to effectively recruit, register, train, enable and reward partners of all types in a hyper-personalized way. The guidebook will help all kinds of organizations understand the strategies, programs and technologies they need to successfully onboard partners and ensure partners are actively engaged in the partner ecosystem.”

In 2020, ZINFI was named a leader in a Forrester report: The Forrester Wave™: Partner Relationship Management Q4 2020 report, where ZINFI received 5 out of 5 (the highest possible) scores in the “Product innovation roadmap” criterion in the “Strategy” category and in the “Partner co-selling and co-marketing” criterion in the “Current offering” category. ZINFI also tied for the highest score among the participants in the “Partner performance and incentives” criterion (4.4 out of 5).

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In addition, ZINFI has consistently been named a PRM “leader” by G2, the world’s leading business solutions review website. ZINFI has earned this distinction over multiple consecutive quarters dating back to 2019, most recently in G2’s Winter 2023 G2 Grid® Report for Partner Management Software. G2 scores are based on the responses of real, verified users and data aggregated from online sources and social networks.

ZINFI offers its potential customers a 30-day free trial (no credit card required) providing access to its entire Unified Channel Marketing (UCM) automation platform. This will allow any prospective buyers to test-drive its industry-leading channel management applications before making a purchase decision.

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ServiceNow, The Demo Forum and IT-Harvest Announce ServiceNow Technology Pavilion

ServiceNow

ServiceNow, The Demo Forum, and IT-Harvest have announced a three way partnership to provide ServiceNow customers a detailed view of the integrated SecOps cybersecurity solutions available from ServiceNow technology partners.

The ServiceNow Partner Pavilion will be featured as a special annex to the SecOps Demo Forum and will continue as a standalone resource following the SecOps event.

Content will include demos showing SecOps vendors’ integration with ServiceNow, including configuration and deployment, as well as a deep dive into the capabilities of each vendor’s solution.

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ServiceNow, The Demo Forum, and IT-Harvest have announced a three way partnership.

Integration with ServiceNow means that third party solutions can be easily deployed and managed within the ServiceNow environment to provide a centralized view of customers’ security technology landscape as well as end-to-end management of the incident and remediation cycle—in real time.

“The speed at which ServiceNow customers can add security capabilities—and gain visibility—is a huge benefit, and this resource will provide a comprehensive view of those integrations. It’s pretty clear that these integrated capabilities increase the speed of response and remediation of threats and vulnerabilities in a big way” said Richard Stiennon, Chief Research Analyst at IT-Harvest.

Production of content begins in January and will be deployed as it comes out of production within The Demo Forum environment where it will be available on demand.

A full launch, with an associated live Cybersecurity Meetup will be held March 27 – 28 with content remaining available following that event.

Richard Stiennon, Chief Analyst at IT-Harvest will conduct an interview with Lou Fiorello, GM of ServiceNow’s security division, to kick things off and provide an overview.

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Traction Complete Secures Growth Financing After Recent Spin-Out From Salesforce-Acquired Consulting Firm Traction on Demand

Traction Complete

Traction Complete, the leader in revenue operations apps native to Salesforce, announced the closing of its first substantial funding. Following the spin-out from Salesforce-acquired Traction on Demand, the company has secured $5 million in growth financing led by Vancouver’s Pender Ventures and San-Francisco-based Thomvest Ventures.

“Our revenue operations solutions are engineered from over a decade of consulting experience, understanding the complex data challenges of Salesforce users,” explains David Nelson, CEO of Traction Complete.

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The funding will fuel Traction Complete’s hiring efforts to meet customer needs as the company has experienced accelerated growth year over year, as well as marketing initiatives to let the world know that our suite of solutions exist. Complete Hierarchies is the first automated account hierarchies solution for Salesforce, built to make sales territory planning more efficient and effective. Complete Leads is a powerful and flexible automated routing, lead assignment, and matching tool. Most recently, the company launched Complete Clean, a data cleansing tool that manages duplicate data.

“We believe that data is this incredible instruction set for businesses if done properly”, Nelson said. “Revenue Operations teams are trying to make more data-driven decisions and this funding helps us to develop our new solutions; empowering businesses with cleaner data and better visibility into customer relationships, enabling more effective sales planning and territory execution through automation.”

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“We recognize the current economic climate is making it tough for a lot of businesses,” said Nelson. “This funding is a great compliment to the team and a testament to the impact our products are having on sales teams.”

“Traction Complete aligns with our investment thesis of enterprise systems of insight and workforce empowerment,” said Maria Pacella, Managing Partner of Pender Ventures. “Traction Complete is automating manual data entry and tracking to provide superior organizational insights for sales professionals in order to drive better processes and revenue growth. We couldn’t be more excited to partner with the team on their journey to “rev-up” RevOps and empower sales teams worldwide.”

Since being founded by Traction on Demand’s Greg Malpass, the company has enabled high-growth organizations like DocuSign and the LA Dodgers to sell more effectively and scale faster through technology.

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Soundrise Hires Industry Veteran Jay Green to Lead Strategy and Growth in 2023

Soundrise Logo - Radio Ink

Longtime Podcast Evangelist Brings Over 21 Years of Experience, Sets the Stage for Enormous Growth in Podcast Advertising

Soundrise, the premier revenue-focused partner for mission-driven, independent podcasting, announced that Jay Green has joined as Senior Vice President of Strategy & Operations along with previous Kantar VP, Lovlyn Corbett, who will be the new Director of National Accounts. After spinning off from the successful public media advertising company Market Enginuity in late 2022, Soundrise has made strides in podcast advertising, supporting some of the most popular podcasts distributed by PRX.

A leader in the audio industry and specifically podcasting for more than two decades, Jay brings an extensive track record of building and scaling teams, driving revenue growth, and fostering industry-leading partnerships and thought leadership to Soundrise. Previously the Senior VP, Podcast Strategy and Operations at Audacy-owned podcast studio Cadence13, Jay has been a longtime champion of podcasting, with proven experience and industry relationships. As one of the first partners for much of the evolving tech and data in the space including Nielsen’s Podcast Listener Buying Power, Claritas, IRI Kantar MWB, Jay brought national brand recognition to podcasting. At Soundrise, he will help shine that light on independent creators and create greater value for both brands and advertisers. Soundrise also strengthens its sales engine with the addition of Lovlyn, who will work to connect values-aligned brands with premium podcasts to help achieve marketing goals.

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“Podcasting has seen incredible growth in what we can do to tie brands and creators together. Soundrise has prioritized the independent creators who are doing what they love and entertaining us all. Creators, advertisers, and listeners all deserve a rewarding experience, and Soundrise has an achievable vision of how to create this ideal ecosystem,” said Jay Green, the new SVP of Strategy & Operations at Soundrise. “The future of this industry depends on our ability to foster independence and content diversity, and I’m excited to help Soundrise push the boundaries of what we can do with audio.”

On the advertising side, Jay started his journey persuading brand managers to dip their toes into a relatively new form of advertising through podcasts, and quickly turned accounts into full-fledged advertising budgets comparable to traditional forms of media. His work has resulted in sponsorship deals being secured on the largest scale with first-time brand advertisers such as American Express, Walmart, Guitar Center, and Bose. In another industry first, Jay helped to execute CPG measurement campaigns with a Fortune 500 Company, Claritas, and IRI. Now at Soundrise, Jay will look to uncover what firsts can be accomplished in the world of independent podcasters.

“With his background, Jay has both the creativity and industry experience to bridge the gap between the largest advertisers and the niche creators. The podcast industry is at an exciting inflection point with incredible opportunity ahead for independent creators and mission-driven audio. As we get into this next phase, Jay’s history and success navigating the industry from the very beginning will be an invaluable asset to our partners,” said Harry Clark, CEO of Soundrise. “On the sales side, Lovlyn brings experience working alongside some of the largest brands and advertisers in the audio space. Their combined expertise will help evolve our strategies and scale our operational capacity to grow the company, helping creators, advertisers, and listeners alike.”

Previously a Vice President at Kantar, Lovlyn Corbett crafted solutions for west coast ad agencies, marketers, and adtech, including some of the largest brands in the world like Amazon, Mazda, Intel, and Disney. Before that, she spent 10 years on the audio side with Nielsen Audio, turning audio measurement and audience metrics into actionable insights for radio stations. She brings expertise in optimizing advertising effectiveness to ensure Soundrise customers are getting the most out of their advertising spend, while truly understanding what makes a strong audio campaign.

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Aptitude Software Collaborates with Microsoft to Integrate Fynapse Platform with Dynamics 365 Finance

Aptitude header logo

Integrated solution is built for the modern workplace

Aptitude Software, a specialist provider of finance digitalization and subscription management solutions, is thrilled to bring their finance domain experience and enterprise accounting hub technology to Microsoft Dynamics 365 Finance with the integration of Fynapse, Aptitude’s fully automated finance management platform. The accounting hub capabilities will provide Dynamics 365 Finance customers with the ability to further increase efficiencies, reduce costs and drive business insights. The solution will be available as a deeply integrated SaaS offering on Microsoft Azure.

The combination of Dynamics 365 Finance and Aptitude Fynapse, which includes Accounting Engine and Subledger modules, will provide finance departments in both enterprise and mid-size organizations, the number one thing they seek – finance automation. In a recent survey of over 1,000 finance professionals, global consulting firm, Protiviti, found that CFO and VP-level respondents cited automation as their number one priority to address over the next 12 months.

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The end-to-end offering provides the completeness of an integrated solution with the increased value that comes with using IP-rich technology. The integration will provide Aptitude and Microsoft clients with the ability to unify financial data from various systems to increase scalability, gain the agility to rapidly adopt new compliance regulations, deliver better business insights and reduce the cost of finance. Finance teams can focus on business strategy versus managing time-intensive data consolidation, policy management and transaction processing.

Jeremy Suddards, CEO, Aptitude Software comments, “We are confident that best-of-breed technologies and composable architectures are the future. This agreement with Microsoft gives us the ability to expand the capabilities we offer our clients while providing a real choice to Finance functions.”

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Georg Glantschnig, VP, Dynamics 365 Finance at Microsoft states, “The technology integration with Aptitude will provide our Microsoft Dynamics 365 Finance clients with a consolidated, single source of truth for financial data to accelerate close processes, improve compliance and enhance audit controls. With one cohesive solution, we will turn the complexity of finance digitalization into the opportunity to achieve more with less through more connected financial data, process simplicity and centralized global governance.”

The agreement was recently signed, and the integrated solution will soon be available on both the Azure Marketplace and the Microsoft AppSource sites. To learn more, reach out to Carl Gern, Director of Strategic Partnerships at Aptitude Software.

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