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Climb Channel Solutions Partners with CYREBRO to Offer Complete Cybersecurity Stack

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January 26, 2023

Climb Channel Solutions Partners with CYREBRO to Offer Complete Cybersecurity Stack

Climb Channel Solutions now offers CYREBRO real-time SOC solution, with a cloud user interface that enables efficiency and ease-of-use against cyber threats

Climb Channel Solutions, an international specialty technology distributor and wholly owned subsidiary of Climb Global Solutions, Inc. has announced a new partnership with pioneer and global leader in Security Operations Center (SOC) Infrastructure, CYREBRO.

A leading distributor of cybersecurity solutions, Climb provides proven technologies that enhance organizations’ security preparedness, providing high assurance for their IT infrastructure. With CYREBRO as part of its offerings, Climb is adding top-of-the-line cybersecurity protection to ensure fast and efficient responses to cyber threats and their mitigation.

Features of the CYREBRO channel program:

Iron-clad double digit margin protection for registered opportunities
A simplified deal registration process
Using preferred distributors to enter opportunities on partners’ behalf, allowing them to focus on growing their business
Marketing collateral and market development funds (MDF)
Lead generation content support
Access to CYREBRO generated leads

“We look forward to working with a variety of partners who will leverage our SOC Infrastructure within their respective markets to generate new revenues,” said CYREBRO Global Channel Vice President Nader Soudah. “CYREBRO’s focus on its partners will ensure that participants gain leads to expand and build a cybersecurity service business around our unrivaled offering in the marketplace.”

Climb Channel Solutions will bring the SOC infrastructure solution to CYREBRO’s network of value-added resellers in North America to accelerate its channel plan and better support partners. CYREBRO’s new 100% channel model enables partners to provide a state-level managed SOC to SMBs and enterprises alike without the associated complexities, high cost and resources of developing a SOC in-house.

“Partnering with CYREBRO to provide an exceptional real-time SOC solution to resellers in the IT channel is a critical and necessary step Climb needs to fill out our cybersecurity stack,” says Dale Foster, CEO of Climb Channel Solutions. “We are proud to offer a product that is sure to not only quickly and efficiently mitigate cyber threats but will also provide users a single point of incidents and prioritization through an intuitive cloud user interface.”

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Zluri Introduces Intelligent Lifecycle Management Platform Designed to Automate User Provisioning for Modern IT Teams

STS News Desk

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January 26, 2023

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Zluri Introduces Intelligent Lifecycle Management Platform Designed to Automate User Provisioning for Modern IT Teams

Zluri provides a single source of truth, automated workflows, and governance & control for the lifecycle of every IT employee and application

Zluri, provider of an enterprise SaaS Management Platform, launched a cloud-first lifecycle management and user provisioning platform to provide centralized, intelligent workflows that connect employees, applications, and data systems across the enterprise. This solution automatically provisions employees with the right applications and the right permissions, boosting productivity and streamlining ITOps.

ITOps is faced with traditional and modern challenges based on legacy systems and the decentralization of SaaS platforms. The consequences of data silos and complex workflows inhibited by manual processes include productivity loss, scalability roadblocks, shadow IT, and security breaches. With Zluri’s intelligent lifecycle management and user provisioning platform, IT teams can centralize identity, applications, and licenses and then automate the entire digital user lifecycle.

“Today’s application landscape is increasingly cloud-first and is driving demand for new, intelligent IT systems that automate and govern critical employee processes. Massive fluctuations in IT staff that need access to a company’s SaaS applications can create significant challenges for administrators and business leaders,” said Ritish Reddy, Co-founder of Zluri. “Modern organizations need a way to seamlessly onboard employees, and manage application roles and permissions in an auditable & secure way. We designed user lifecycle automation to eliminate manual work for IT so they can shift focus to tasks of strategic importance.”

The four key capabilities of the Lifecycle Management platform are a Zluri 360 directory, automated provisioning and de-provisioning, access request management, and auditing and security. The Zluri 360 directory provides IT teams with end-to-end visibility across all applications and user attributes that are mapped and sourced from SSOs, Active directories, and native integrations. Additionally, users are automatically provisioned and de-provisioned on respective applications with the right roles, groups, and permissions. Finally, Zluri sets up auto-audits on all users and assesses the risk and threat levels of every application in your ecosystem.

Zluri is already a market leader in SaaS management and buying platforms, but the company developed new capabilities for its new Lifecycle Management platform, including an App Store for employees to raise access requests, the ability for approvers to manage app requests via Slack, and a powerful no-code workflow builder, which makes custom provisioning automation simple and seamless for IT.

Enterprise IT teams can seamlessly manage their rapidly growing SaaS applications and users through automated workflows provided by Zluri’s User Lifecycle Management capabilities. Organizations can eliminate inefficiencies while maintaining data security and user authorization.

Zluri’s user lifecycle management includes robust solutions for companies to provide:

Seamless onboarding experiences while skipping request queues and emails.
Provision entitlements beyond simple user creation.
Management of access profiles and deep entitlements for 150+ apps.
Auto-audits done periodically to keep track of inactive accounts and access rights.
Secure de-provisioning processes through ordered and automated offboarding.

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nShift Unveils the Seven Major Trends That Will Impact E-commerce in 2023

STS News Desk

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January 26, 2023

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A new guide highlights the factors most likely to influence retailers and how they could impact the major shopping events of the year

nShift, the global leader in delivery management software, has released a guide designed to help retailers best navigate the challenges, change and consumer choices they are likely to see this year.

Available to download, ‘Delivering for shoppers in 2023’ is a guide to the major e-commerce trends and sales events of 2023. It explores some of the emerging trends in retail and how these could impact each of the major shopping events of the year. It also shows how getting the delivery management and experience right, will help retailers keep a competitive edge

The seven trends outlined in the guide are:

Consumers grow price savvy as the cost-of-living bites
The continuing rise of social commerce
The centrality of the customer experience
A non-negotiable approach to returns
Sustainable shopping and shipping
Personalization as a priority
Reliable and quick delivery

The ability of online retailers and web shops to respond to these trends will help shape their success in 2023.

Mattias Gredenhag, Chief Technology Officer at nShift says, “How and when items are delivered is part and parcel of the impression that consumers form of the brand. It directly influences the likelihood of repeat purchases. It will help determine whether they recommend the brand or retailer to friends and family.

“By creating an end-to-end delivery experience, from checkout to returns, retailers can transform the customer experience throughout the shopping journey. To do this, they will invariably need to use the right delivery management and shipping software.”

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Leading CDXP AutoLeadStar Partners with Auto Genius Lab To Improve Data Connectivity & Automotive Online Experiences

STS News Desk

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January 26, 2023

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Leading CDXP AutoLeadStar Partners with Auto Genius Lab To Improve Data Connectivity & Automotive Online Experiences

AutoLeadStar and Auto Genius Labs, the innovation arm of the leading community of high-growth automotive marketers, are announcing their partnership to improve consumer shopping experiences in the auto industry.

AutoLeadStar, the automotive retail industry’s leading Customer Data and Experience Platform (CDXP), is announcing its partnership today with Auto Genius Labs, the website innovation division of Auto Genius, the leading online community of automotive marketers. The partnership is the first of its kind for both companies and aims to create better, data-driven customer experiences.

The alliance comes against the backdrop of an automotive industry facing fewer used cars shoppers, new-car shortages, and tumbling inventory prices. These rapid changes are pushing dealerships to adjust their business strategies to drive growth from their current marketing spend and deliver more data-driven, customer-focused experiences.

In this new collaboration, Auto Genius Labs will connect its next-generation website framework to the data-rich 360 shopper journeys enabled by AutoLeadStar’s enhanced CDXP for hyper-personalized customer experiences. AutoLeadStar will benefit from Auto Genius Labs market insights to enable faster digital transformation, increase ad conversion, optimize the online experience and provide forward-thinking dealers with a competitive advantage, regardless of market conditions.

“We are thrilled to be partnering with AutoLeadStar, a company that shares our values of data transparency and collaboration,” said Ben Hadley, CEO of Auto Genius Labs. “Together with AutoLeadStar, we will harness the power of data and automation to increase innovation on consumer shopping and drive higher outcomes in the automotive industry – all while ensuring data remains in the control of dealers.”

“Auto Genius has a deep understanding of the automotive industry and its sizable community makes them a perfect innovation partner to achieve our ambitious goals of giving the automotive industry a reliable, connected environment for the best consumer interactions,” said Aharon, CEO of AutoLeadStar. “Our public API will continue to support this mission, bringing dealers more connectivity and more room for innovation. We want to work directly with vendors and continue innovating on their behalf. We look forward to working together to drive value for our respective communities and achieve our goals faster.”

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Cognizant and CoreLogic Extend Decade-Long Relationship With $1B, Ten-Year Services Agreement

STS News Desk

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January 26, 2023

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Cognizant and CoreLogic Extend Decade-Long Relationship With $1B, Ten-Year Services Agreement

Deal deepens scope of current collaboration with focus on delivering superior solutions and customer experience through digital transformation and operational excellence

Cognizant, a leading provider of information technology, consulting, and business process services, announced a new, 10-year services agreement valued at approximately $1 billion with CoreLogic^®, a leading global property information, analytics and data-enabled solutions provider.

“Cognizant has been an invaluable partner for many years in helping build our platforms—giving clients the data-driven technology solutions they need to navigate business processes,” said Abe Kuruvilla, Chief Information Officer at CoreLogic. “We are pleased to extend our relationship with Cognizant as we continue to leverage our many years of technology expertise and integrated digital solutions.”

“We are thrilled to grow our relationship with CoreLogic and bring our technology prowess to bear in improving their user experience, digital tools, and processes utilized by professionals in their property information ecosystem,” said Surya Gummadi, President of the Americas, at Cognizant. “Real estate, mortgage lifecycle, and insurance transactions depend on accurate, timely data and analytics. We are committed to helping CoreLogic provide this critical intelligence to clients while enhancing their user experience and further streamlining operating efficiency.”

Building on their highly successful, decade-long strategic relationship, CoreLogic and Cognizant have agreed to expand their existing alliance. This new agreement features:

Expansion of Cognizant’s services and anticipated value for CoreLogic, leveraging Cognizant’s digital transformation expertise particularly in cloud migration, automation, and industry-specific platform innovations;
Significant commitment to innovation and automation expected to benefit CoreLogic through lower technology and operations costs over the lifetime of the agreement; and,
Strong focus on driving customer experience improvement through operational excellence.

Since 2011, Cognizant has been a trusted service delivery partner, providing capabilities in application development and support, analytical modeling, and domain-centric business process services to CoreLogic and its customers, primarily in the U.S. mortgage and real estate markets. Together, CoreLogic and Cognizant have delivered key end-to-end business process and analytics solutions across CoreLogic’s property information ecosystem.

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Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers

Rebecca Wettemann

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January 26, 2023

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Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers

As we all move toward more digital selling, it’s important to remember that customer service is on the front line in interacting with customers – and they can be a key asset in driving customer loyalty and retention. Although many companies aspire to make their service organizations revenue centers instead of cost centers, many are far from that goal: technologies and strategies focused on cost containment instead of optimizing outcomes and a transactional view of how service agents are recruited, onboarded, and managed limit the potential of even the best agents and service managers. However, even the most resource-strapped service organizations can move closer to the goals of service that drives repeat business, upselling, and cross selling – and artificial intelligence (AI) and natural language processing (NLP) are the answer.

There are a few reasons why this is possible today. First, technology has gotten much better and cheaper. The advances in NLP mean interactions can be analyzed in real time for coaching and next-best-action recommendations with a high degree of accuracy. Unlike earlier generations that could only deliver evaluations after the fact, or with limited understanding of sentiment, today’s NLP capabilities can scale management and coaching for every interaction. Second, the availability of prebuilt models in the cloud means organizations don’t need a team of data scientists or lengthy consulting engagements to deliver results. Today, many vendors offer low-code, composable tools that enable business teams to deliver NLP-based coaching and recommendations with limited IT resources. Finally, NLP models have become more flexible. The low-code, composable solutions can deliver ongoing improvements and more rapidly change to new customer demands, market events, or product revelations.

Beyond just quality management, NLP can be used to reduce escalations, accelerate time to resolution, and improve the interaction experience for both agents and customers. A key part of the value proposition is automation that enables service managers and agents to focus on quality of interactions without reducing volume. For example, we’ve found NLP solutions can enable managers to increase the number of cases they can review by ten to twenty-fold because tech can help them prioritize backlogs, identify themes and issues, and take a more data-driven approach to coaching. Beyond tactical time savings, we’ve found that the time and resource savings can be devoted to the long list of digital transformation projects – like moving to more intelligent upselling and cross-selling, for example – that service managers didn’t have the bandwidth to tackle before. One fortune 1000 company we worked with, for example, was able to save enough manager time to fund new projects designed to enable agents to cross-train as product and sales experts, driving a new source of revenue from the contact center. Other smaller firms have been able to take advantage of the technology as well, by enabling managers to move away from tactical management and contribute to broader product improvement initiatives, because of the data they’re able to glean from customer service interactions.

AI and NLP can also help reduce agent turnover, another barrier keeping companies from moving toward an optimized customer service organization. The technology can enable managers to see and act on trends that can adversely affect agent health and retention – like abusive customers or high levels of agent frustration linked to a certain issue – that they’d only see anecdotally before (if at all). In some industries like high tech, we’ve found AI enables managers to reduce escalations and the related agent burnout, increasing agent tenure by a month or more. It also enables them to take a more scalable, data-driven approach to agent onboarding and coaching – making agents feel less like they’re being singled out for corrective action. This makes it easier to recruit agents, faster to onboard them, and easier to retain them for a longer period of time.

So, what does it take to leverage the power of AI to enable agents to be more than cost-center employees? First, it’s about moving to the cloud, so you can take advantage of the flexibility and agility cloud models offer and the ongoing improvements vendors are making in cloud solutions. However, moving to the cloud isn’t just a platform change – it’s about rethinking the way business leaders drive technology projects, how IT and business teams collaborate to deliver new capabilities, and how sales, product, and service leadership work together to drive greater efficiency and customer engagement. The great news is that the flexibility of cloud models enables leaders to experiment at a small scale, prove the value of their new approach, and use initial successes and learnings to fund new innovations. Service managers looking to make the case for a broader role for AI can use predictive escalation, for example, to reduce the burden of escalations on other teams outside service, and provide a consistent stream of data on potential service and product improvements based on customer feedback.

As we move to more digital first models, customer service agents are on the front lines, with many having more interactions with customers than any other group in the organization. A strategy that embraces AI to drive not just greater efficiency but optimized customer interactions can drive greater agent and customer retention, increased profits, and a sustainable competitive advantage.

About Valoir

Valoir is a technology analyst firm providing research and advisory services to leaders with a focus on the value of people and technology. With deep expertise in customer and employee experience and enterprise applications, Valoir helps clients understand and maximize the value of technology. For more information, visit Valoir.com or follow us on Twitter @ValoirView

SalesTechStar Interview with Steve Terp, Chief Revenue Officer at Appspace

Paroma Sen

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January 26, 2023

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Steve Terp, Chief Revenue Officer at Appspace chats about the evolving priorities of modern-day sales leaders:

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Welcome to this SalesTechStar chat Steve, tell us about yourself and more about your role at Appspace…what inspires you about being in Sales/Revenue roles?

First, thank you for the opportunity to discuss my background and my role. I have been in tech sales longer than I would like to admit, so I have a lot to share. I hope your readers gain some insights from my experience! I started selling IT services, products, software, and cloud solutions in 1987 and jumped into a leadership role, about 10 years later, in 1996. I’ve been blessed to work with visionary leaders and hardworking teams. Our collective success allowed me to raise three great kids with my wife of 30 years.

When Appspace (along with our customers) moved to a more hybrid work environment, I also moved to a more virtual environment, leading the global team from the Appspace office in Tampa and my home base. When I have spare time, I enjoy fishing in Florida and exploring the mountains of North Carolina.

I’m a competitor by nature, which likely led me to a sales career. I love sports and being a chief revenue officer allows me to bring aspects of sports to my role. I view leading teams as analogous to coaching and closing deals is all about competing. In another life, I likely wouldn’t be taking Bill Belichick or Nick Saban’s coaching jobs. However, I would want to create sales strategies, build a team to beat out the competition, help customers and partners thrive, and motivate team members to flourish. This is my everyday Super Bowl. When we are successful as a company, it does not feel like work, it feels like winning.

How do you see the role of the typical B2B CRO evolve today; what are some of the things that CRO’s need to do more of now that they probably didn’t a decade ago?

Over the past decade, the CRO role has changed significantly. For me, the three biggest changes centered on technology, metrics, and an increased focus on human relations, which was not a sales leader’s priority historically. Today, technology gives us the opportunity and tools to learn quickly what messaging and marketing efforts are resonating with prospects and what we need to change to drive efficiency and reach our numbers (metrics).

In the end, meeting and exceeding your revenue goals comes back to adjusting to today’s workforce. Rule #1 for CROs today is building teams with whom you love working and winning. The people component always has been crucial, but the last few years have shone a brighter spotlight on the importance of workplace engagement for all employees, from frontline workers to sales teams. With this new reality, CROs today should emphasize people and professional growth as they do on pure sales numbers, with the understanding that success in the former will generate the latter.

How can revenue leaders/sales leaders today do things differently to help their teams and businesses drive more brand ROI despite current market dynamics / challenges?

Since I mentioned the 1980s, I’ll use a line from the original “Top Gun” movie. When it comes to driving more ROI today, I feel the need…the need for speed. Sales leaders and their teams must learn and move faster than ever. For Appspace, as our customers and prospects returned to some form of normalcy this year, we took a “be everywhere” approach, which allowed us to see where to focus our time and effort.

Revenue and sales leaders should constantly look at their brands through the eyes of customers, prospects, and partners. This is especially meaningful in marketing.

Appspace recently held our Customer Advisory Council meeting for the Americas and will do the same for Europe soon. This feedback helps us stay on top of their workplace experience needs as they zig and zag with new hybrid, remote, and in-person workplace environments.

What are some of the core revtech/salestech tools or features that you feel CROs and their teams need to use more of to optimize their processes and strategies?

Like most modern SaaS companies, Appspace spends a lot of time and budget refining the tech we use. I’ve seen too many leaders get enamored with the “coolness” factor and not focus enough on how the sales, marketing, and partner teams can use technology to be successful. Start with your internal customers’ goals and determine how technology can support their efforts. Metrics for metrics-sake is just more numbers. We need to have strong, actionable analytics that lead to great decision-making and leverage investments in a way that results in the right actions.

Can you share a few top of mind predictions you have for the B2B tech market in 2023?

The new ways of working will continue to shape B2B technology in 2023. We will see ongoing conversations and purchasing decisions centered on “the future of work.” At the same time, companies will be more careful in their IT spending as macroeconomic market conditions continue to change. Demonstrating ROI in their technology purchases will be incredibly important for large, publicly-held corporations. This will lead our customers to consolidate their technology solutions vs. rely on numerous point solutions that are harder and more expensive to manage. Fortunately, Appspace meets this workplace experience need with a unified platform that helps organizations connect their people, places, and spaces.

I touched on this earlier, but my other major prediction is that organizations will continue to prioritize their teams. I realize this is not just a B2B technology prediction, but any company in any vertical market that wants to remain competitive. Appspace is fortunate to have a profitable company that believes in investing in our teams. I hear folks say, “the good news about tougher times is the employment market will be easier to navigate.” This is shortsighted thinking in my viewpoint. Serve the heck out of your teams is a much better mantra and approach to creating a high-performance culture.

And lastly, a few best practices that you feel every CRO needs to implement as part of their daily activity to drive overall growth goals and keep their teams on their toes…

I can lean on the sports world for best practices here, specifically Vince Lombardi. The legendary football coach is credited with saying, “you don’t win once in a while; you don’t do things right once in a while; you do them right all the time. Winning is a habit.” I firmly believe in applying this thinking to how we treat customers, prospects, and our sales teams every day. This leads to winning outcomes.

And always, listen, listen, listen to customers, prospects, and the field. That is one of the evergreen best practices that should be at the top of the list.

About Appspace
About Steve

About Appspace

Appspace Logo

Appspace provides a workplace experience platform to Fortune 500 companies and other organizations.

About Steve

Steve Terp is Chief Revenue Officer at Appspace, he is an experienced C-level executive with more than 30 years of experience growing revenue and generating profits. He has held various leadership roles in technology sales, marketing, channel, and alliance experience. Throughout his career, Steve also has built positive work cultures in which he was able to attract and retain “A” players in the competitive technology services market.

Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!

Episode 150: The Future of Customer Success with Allison Tiscornia, Chief Customer Officer at ChurnZero

Episode 149: Sales Practices and Tips For Recessionary Times with Ed Hill, SVP – EMEA at Bazaarvoice

Episode 148: Core Sales Strategy Best Practices with Stephanie Vandenberg, GM and SVP Revenue & Growth at Verve Group

FourKites Launches Data Connector to Help Businesses Maximise the Power of Supply Chain Data

STS News Desk

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January 26, 2023

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FourKites Launches Data Connector to Help Businesses Maximise the Power of Supply Chain Data

New integration with business intelligence tools provides customers with unprecedented access to trusted, real-time supply chain data to eliminate silos, maximise agility

Leading supply chain visibility company FourKites announced the launch of Data Connector, an offering that allows customers to automatically access and leverage FourKites data directly within their existing business intelligence tool. By making supply chain data more accessible than ever before, Data Connector will help leaders across organisations access valuable insights to mitigate disruptions and expedite decision-making.

From customer satisfaction to carrier performance, real-time supply chain data is a critical input to understanding business health and performance. Unlike other data integration methods that unlock only a fraction of a company’s supply chain data and require time-consuming processes to integrate, Data Connector allows analysts to incorporate hundreds of data points from FourKites directly into their custom analytics platform of choice.

“Data Connector has enabled our company to integrate additional data points into internal reporting for better traceability”

“Data Connector has enabled our company to integrate additional data points into internal reporting for better traceability,” said Kaitlyn DeSpiegler, Logistics Manager – Strategic Projects, 3M. “This, in turn, has helped us gain insight into our export process as it relates to delays and handoffs. The data feeds into a larger end-to-end view that our export and import teams use to track goods processing through 3PL warehouses and the exporting country. The team has seen great efficiencies in being able to integrate all tracking data into one report.”

Designed for data analysts who want the ultimate flexibility for custom analytics, Data Connector allows customers to start building custom dashboards in minutes — no implementation or significant developer resources required. It also eliminates the need for manual data uploads or complex workflows to integrate FourKites data into customers’ business intelligence stacks.

“Business leaders are realising that trusted, high-quality supply chain data goes far beyond trucks and trains; it is relevant to all corners of the enterprise. The more accessible that data is across their organisation, the more they can optimise their operations,” said Priya Rajagopalan, Chief Product Officer of FourKites. “We are committed to ensuring that our customers can maximise their entire ecosystem of technology providers — of which FourKites is a major element — to inform and expedite their decision making.”

FourKites customers, including 3M, are using Data Connector to identify the supply chain data most relevant for their needs, and leverage that information to derive broader business insights and accelerate time to value. Data Connector is available to FourKites customers worldwide, across all industries.

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BoxC and Zonos Partner to Create a Seamless e-Commerce Trade Experience

STS News Desk

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January 26, 2023

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BoxC and Zonos Partner to Create a Seamless e-Commerce Trade Experience

Leading e-Commerce Logistics Platforms Partner to Create a Seamless Cross-Border Trade Experience with Automated Calculation and Collection of Duty and Tax

BoxC and Zonos announced that they have partnered to provide the industry’s most comprehensive e-commerce logistics management solutions to digitalize the payment and collection of duties and taxes for cross-border e-commerce shipments.

The combined solutions help shippers and logistics service providers reduce late or rejected shipments by automating many of the processes involved in managing them. Processes, such as handling duty and tax calculation and collection, are critical to buying, selling, and shipping goods internationally—though challenging, they can’t be avoided.

“We recognized that by partnering, we could offer a more complete and better solution for cross-border e-commerce than what currently exists in the industry.”

— Michael Pakula, CEO of BoxC

In today’s competitive logistics market, one company cannot possibly provide every aspect of what is needed to ensure shipments arrive on time and in full. BoxC and Zonos realized that combining their efforts creates a “freightech” solution with strengths that bring a competitive synergy to the e-commerce market, delivering a combined value not found elsewhere.

McKinsey and Company recently completed a study on trade digitalization, concluding that companies could save $6.5 billion in direct costs while enabling $40 billion in global trade by streamlining trade documentation, a paper-intensive and resource-consuming process. Moreover, automated prepayment and the standardization of digitized documentation globally, add a new facet of efficiency and productivity to the cumbersome process.

“We recognized that both companies offered shippers complimentary services for international e-commerce and decided that, by partnering, we could offer a more complete and better solution for cross-border e-commerce than what currently exists in the industry,” said Michael Pakula, CEO of BoxC.

One of the initial benefits of the partnership is that e-commerce retailers using Zonos’ Landed Cost guarantee service can link their BoxC account via API so that the collection and payment of duties and taxes is a seamless experience.

“We are excited to announce our forthcoming integration capabilities with BoxC and provide this joint offering to our merchants and partners worldwide. This inclusive cross-border enablement solution pairs landed cost transparency with customizable logistics options. This combination will empower businesses to manage costs while scaling to achieve their global growth initiatives,” said Tiffanie Archie, Strategic Partner Manager at Zonos.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

LiquidPlanner Named Leader in G2 Resource Management

STS News Desk

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January 26, 2023

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LiquidPlanner Named Leader in G2 Resource Management

LiquidPlanner announced today they have been named a Leader in Resource Management by G2 Reports. The award, determined by customer satisfaction and user reviews, places LiquidPlanner in the top five for this category. Resource Management software tracks, schedules, and optimizes human and material resources involved in the full project management lifecycle. In order to qualify for inclusion in the Resource Management category, a product must manage resource capacity and plan based on availability, identify best resources for a project, and deliver accurate forecasts.

Resource Management software is ranked specifically on its abilities to integrate with project management software and/or portfolio management software. LiquidPlanner’s unique Planning Intelligence software not only plans and predicts the future, it alerts users to risks in real time and provides insights for how to mitigate potential problems.

Additionally, LiquidPlanner ranked in the top 40 out of nearly 200 businesses as a Leader in Project Management by G2. Advanced project management solutions, such as LiquidPlanner, help managers understand where time is spent on project work to improve efficiency and help teams accurately forecast and hit deadlines. Efficiency and project forecasting in a multi-project portfolio have been highlighted by users of the LiquidPlanner platform in G2 reviews.

Climb Channel Solutions now offers CYREBRO real-time SOC solution, with a cloud user interface that enables efficiency and ease-of-use against cyber threats

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Zluri provides a single source of truth, automated workflows, and governance & control for the lifecycle of every IT employee and application

A new guide highlights the factors most likely to influence retailers and how they could impact the major shopping events of the year

AutoLeadStar and Auto Genius Labs, the innovation arm of the leading community of high-growth automotive marketers, are announcing their partnership to improve consumer shopping experiences in the auto industry.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Deal deepens scope of current collaboration with focus on delivering superior solutions and customer experience through digital transformation and operational excellence

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

About Valoir

Welcome to this SalesTechStar chat Steve, tell us about yourself and more about your role at Appspace…what inspires you about being in Sales/Revenue roles?

How do you see the role of the typical B2B CRO evolve today; what are some of the things that CRO’s need to do more of now that they probably didn’t a decade ago?

How can revenue leaders/sales leaders today do things differently to help their teams and businesses drive more brand ROI despite current market dynamics / challenges?

What are some of the core revtech/salestech tools or features that you feel CROs and their teams need to use more of to optimize their processes and strategies?

Can you share a few top of mind predictions you have for the B2B tech market in 2023?

And lastly, a few best practices that you feel every CRO needs to implement as part of their daily activity to drive overall growth goals and keep their teams on their toes…

Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!

Leading e-Commerce Logistics Platforms Partner to Create a Seamless Cross-Border Trade Experience with Automated Calculation and Collection of Duty and Tax

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

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