Page 1119 – SalesTech Star

32 Executives Recognized By APPEALIE with Software Leadership Award – 2022 SaaS Leader Awards Announced

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January 30, 2023

32 Executives Recognized By APPEALIE with Software Leadership Award – 2022 SaaS Leader Awards Announced

APPEALIE has announced the thirty-two winners of the 2022 SaaS Leader Awards, a software leadership award honoring the cloud’s top marketing and customer success executives.

“The raving nominations and demonstrated achievements our 2022 honorees received reflect the high standard of excellence in SaaS today.”

Driven by a record number – up 95% versus 2021 – of peer/employee nominations, the 2022 SaaS Leader Award Winners were selected based on their track record of achieving goals, leadership skills, and ability to attract and retain talent.

Consistent with APPEALIE’s software awards methodology, Employee Net Promoter Score (eNPS)-like data points were incorporated along with each executive’s specific accomplishments.

The award process featured two categories:

SAAS CUSTOMER SUCCESS LEADER AWARD WINNERS

Dutta Satadip — ActiveCampaign
Maayan Arbili — Aqua Security
Tiffany Timmermann — Canopy
Kristi Faltorusso — ClientSuccess
Lauren Dill — Ellevation Education
Angela Najab — Envisio Solutions
Ariel Benzakein — Flosum
Cassie Williams — FORM formely GoSpotCheck
Kellie Capote — Gainsight
Malgorzata Mikulska — GetResponse
Joshua LaMarche — Gong
Kim Riedell — impact.com
Scott Thomas — Integrate
Jessica Green — Lever
Tarik Hart — Movable Ink
Tydus Mana — Passport Inc.
Mike Lee — PublicInput
Kelly Wilson — Threekit
Grant Freeman — Thryv
Wayne McCulloch — WalkMe

SELECTED SAAS CUSTOMER SUCCESS LEADER AWARD PERSPECTIVES

“I am honored to receive APPEALIE’s SaaS leader award and am grateful to be recognized for the immense care ActiveCampaign provides our customers,” said Dutta Satadip, Chief Customer Officer at ActiveCampaign. “My team works hard every single day to bring SMBs the best technology on the market for growing their businesses. For our accomplishments to be acknowledged is a testament to our product, employees and our amazing customers.”

“It’s great to be recognized as a Customer Success leader, but I’m more honored to appear beside some of the most respected names in SaaS. It’s important, now more than ever, for all of us to lead with empathy, focus on our customers, and retain the talent that’s the engine of our business.” – Kellie Capote, Chief Customer Officer at Gainsight

“Working with such passionate teammates and customers over my career has made being a leader of a Customer Success team in SaaS, very rewarding. To then be recognized for an award, caused me to pause and reflect on all those who contributed and I am so thankful for the successes and fun we had in the process. Thank you Appealie for this reflection and recognition.” – Angela Najab, Vice President of Customer Success at Envisio Solutions

“I am humbled to be recognized for my work at Passport. Our clients are the leading force in helping drive innovation and delivering the best possible product and service. Software is a critical component in our mission of assisting cities, and I’m fortunate to work alongside an amazing team to bring that vision to life.” – Tydus Mana, Client Success Executive, Passport Inc.

“I am honored to be selected as an APPEALIE SaaS Customer Success Leader award with the other CS community giants. I don’t take recognition lightly and applaud all leaders worldwide for growing this great community. Thank you to those who nominated me, and thank you to APPEALIE for the recognition. I am truly grateful.” – Mike Lee, Director of Customer Success at PublicInput

“I am incredibly humbled and honored to have been nominated and selected again this year, especially considering all of the other individuals that have been selected. The team at Ellevation is absolutely incredible, and they continue to pave the way for what best-in-class customer success looks like in EdTech. Perhaps most important is that this award is an affirmation that our products and services will continue to reach educators and students and drive impact.” – Lauren Dill, Director of Success & Services at Ellevation Education

“I am humbled and honored to accept this award on behalf of our incredible Customer Support team at Gong. I’m so proud of their hard work to create raving fans each and every day, and proud of this validation that Customer Support teams can serve a strategic and innovative role in driving deeper customer value. Thank you to our customers who entrust us to help them reach their full potential, and thank you to Gong for building a culture where every employee is responsible for customer success.” – Joshua LaMarche, Head of Customer Support at Gong

“I humbly serve alongside a talented and passionate team of professionals who deliver every day on Integrate’s promise to help marketers activate, govern, and measure their marketing campaigns across demand channels. To be recognized among such a great set of my peers is a testament to this work by our team for which I’m extremely proud of being a member. I want to thank those who nominated me and to APPEALIE for the recognition.” – Scott Thomas, Vice President of Customer Success, Integrate

“Aqua’s customers are our most important asset. I am proud to lead the Customer Success team, which is centered around positive customer experience, long-lasting partnerships and mutual growth. The team is devoted to working with our customers, to guide them through their journey, and challenge them to achieve their next level of desired outcomes from Aqua’s Platform. This award is a recognition to our commitment to inspire customer-centricity across the entire company as we scale.” – Maayan Arbili, VP Global Customer Success at Aqua Security

SAAS MARKETING LEADER AWARD WINNERS

Heidi Lorenzen — Accela
Maria Pergolino
Matthew Richards — Aqua Security
Linda Schwaber-Cohen — BrightHire
Susan Ganeshan — Clearwater Analytics
Ashley Deibert — Piano
Michael Freeman — Skilljar
Courtney Cunnane — SmartBear
Nicole Wojno Smith — Tackle.io
Trinity Nguyen — UserGems
Stacey Bright — XOi Technologies
Ryan Dunagan — Ziflow

SELECTED SAAS MARKETING LEADER AWARD PERSPECTIVES

“It’s an honor to be recognized amongst my peers in the SaaS industry, and I’m humbled that my team felt inspired to nominate me for this award. My achievements and successes are fueled every day by the hard working people around me—at XOi, the SaaS world, and in the blue collar industries we serve.” – Stacey Bright, Vice President of Marketing at XOi Technologies

“I’m incredibly grateful for this recognition. In an ever-changing environment like high-tech SaaS, it’s exciting to wake up every morning, do the work I love, and continually learn from each day’s challenges and opportunities.” — Susan Ganeshan, CMO at Clearwater Analytics

“I am humbled by this award. I have the privilege of leading a team of smart, savvy marketing professionals who work tirelessly to elevate Aqua’s brand and fuel growth across key markets. In the past year, we’ve over delivered on goals across the board, doubling pipeline value and conversion rates. We’ve also expanded programs into new territories with success. This award may have my name on it, but it validates what we have accomplished together.” – Matthew Richards, CMO at Aqua Security

“I’m excited to be included among the SaaS Marketing Leader winners by APPEALIE this year. Recognition for this award extends to the entire marketing organization at SmartBear, who, as always, worked tirelessly to create our Customer Spotlight series. My thanks goes out to my team as well as our customers and champions who told their stories about how SmartBear software development and visibility tools help them to be successful.” – Courtney Cunnane, Senior Vice President of Growth Marketing at SmartBear

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Consumer Optimism Remains Strong Despite Economic Headwinds, Per 2022 Holiday Spending Report From ACI Worldwide

STS News Desk

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January 30, 2023

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Consumer Optimism Remains Strong Despite Economic Headwinds, Per 2022 Holiday Spending Report From ACI Worldwide

Annual ACI Holiday Spending Report reveals surge in use of mobile devices, digital wallets and buy now, pay later (BNPL) payment methods during 2022 holiday season, as shoppers sought out cheaper, more convenient alternatives

eCommerce transactions increased 21%, as fraud attempts decreased by 0.5% during holiday season Q4 2022 versus 2021
BNPL transaction values increased by 87% during Black Friday versus 2021, as it became the go-to payment method for shoppers concerned with inflation
Mobile devices saw a surge in volume of transactions, with 36% of Black Friday eCommerce traffic via mobile devices
More consumers opted for delivery channels such as BOPIS or Click and Collect, helping shoppers save on delivery costs, as volume of transactions experienced a 25% increase Q4 2022 versus 2021

Despite a challenging economic environment, the 2022 holiday shopping season exceeded projections, according to eCommerce intelligence from ACI Worldwide, a leading global provider of real-time digital payments solutions, which analyzes millions of eCommerce transactions on an annual basis to assess year-over-year growth. From October through December 2022, eCommerce transactions saw a 21% increase, beating estimates by 6%.

“Use of digital wallets during the last holiday season signals a broader trend that we expect to play out in the year ahead”

Consumers spent more on gaming and travel, as both sectors saw a significant uptick in transaction volumes during Cyber Weekend 2022. The gaming sector experienced a 153% increase in transaction value, and the travel sector experienced a 57% increase. Meanwhile, the retail sector experienced a 4% increase in volume over Cyber Weekend, driven by general retail, which saw a 14% increase, and sports and athletic sales, which experienced a 13% increase in transaction volume.

“Consumers upped their spending this holiday season despite increasing economic pressures,” explained Basant Singh, head of merchant segment, ACI Worldwide. “While inflation accounted for much of the year-over-year rise in holiday spending, our data shows a steady uptick in transactions, with many consumers buying goods and services via mobile devices, and in many cases using digital wallets as a preferred payment method. We expect to see these trends continue in 2023.”

Mobile shopping surged on Black Friday

Consumers used their smartphones to make key purchases as deals dropped over Cyber Weekend. In total, mobile devices drove a 17% increase in transaction volume throughout the course of the weekend. 36% of all transactions were processed via mobile devices during Black Friday. Cyber Monday played an equally significant role in driving the uptick in mobile usage, with transaction volumes over smartphone devices soaring by 43% in comparison to last year.

eCommerce shopping is becoming more secure

Fraud attempts decreased by 0.5% during the Q4 holiday shopping season. Mobile fraud attempts saw a decline of 0.6%, and eWallets saw fraud attempts declining by 0.8%. Merchants are increasingly investing in better fraud management and prevention capabilities, as many now look at fraud prevention as a revenue generator. As a result of added security measures by eWallet providers (i.e., biometric authentication, encryption, etc.), this category saw the biggest decline in fraud attempts.

Venturing in-store to save costs

Data from ACI finds that shoppers actively sought out Buy Online, Pick-Up In-Store (BOPIS) options as a cheaper alternative to shipping and waiting for products to deliver. Transaction values for BOPIS increased by 18%, with the average ticket value (ATV) increasing by 26%, or $26.

Buy now, pay later options continue to lure holiday shoppers

The go-to payment method for Black Friday — BNPL — rose by 87%, with the ATV increasing by 42%, or $57.

For high-value products, credit and debit cards were the top choice. Transactions for credit and debit cards experienced an 8% increase, with the ATV climbing by 43%, or $49. eWallets saw a comparable increase in transaction volumes, rising by 32%.

“Use of digital wallets during the last holiday season signals a broader trend that we expect to play out in the year ahead,” added Singh. “Consumers, especially younger shoppers, are embracing digital wallets as a mainstream payment method. More than half of consumers (52.7%) used a digital wallet in 2021, according to our data. This represents a 33% increase over the last five years.”

To meet this demand, ACI recently launched its ACI Wallet Hub, an integrated network that gives merchants in 70+ countries the ability to connect to a single hub offering 200+ global and regional digital wallets. The wallet hub is part of ACI’s payments orchestration platform for global eCommerce.

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Momenta Acquires Digital Transformation Advisory Firm Chakra

STS News Desk

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January 30, 2023

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Momenta Acquires Digital Transformation Advisory Firm Chakra

Momenta, the leading Digital Industry value creation + venture capital firm, announced the acquisition of Chakra, an outcome-based digital transformation advisory firm in Seattle, Washington.

Momenta, the leading Digital Industry value creation + venture capital firm, announced the acquisition of Chakra, an outcome-based digital transformation advisory firm based in Seattle, Washington.

Founded in 2019 by Luke Smaul, the team’s principals have led multinational digital transformation projects for Fortune 100 companies, including GE Digital. Deeply rooted in design thinking, Chakra uses applied strategy models to merge the digital world with the industrial one, creating new go-to-market, business models, and revenue growth across the full tech ecosystem.

“We’ve been impressed with the impact of Chakra’s team and tools on the digital transformation of industrial clients,” said Doug Harp, Managing Partner of Momenta”

Manufacturing companies start out by investing in digital but often lose their way as they work through identifying ROI and impact in pursuit of scalable solutions. Traditional digital advisory offerings are not geared toward the needs of industrial companies and are not equipped to provide guidance on how these companies do and should operate. Chakra brought about a new way of thinking about digital and digital transformation, focusing on a 4-pillar transformation framework.

“We’ve been impressed with the impact of Chakra’s team and tools on the digital transformation of industrial clients,” said Doug Harp, Managing Partner of Momenta. “We believe this best-practice-based industry transformation capability complements Momenta’s position as the leading Digital Industry value creation + venture capital firm.”

Luke Smaul, Founder of Chakra, added, “We have been long-time fans of Momenta’s Digital Industry focus and deep practitioner team, including many of our GE Digital alumni. When considering how to scale our business, we couldn’t think of a better home than making Chakra part of Momenta.”

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FourKites & cargonerds Partner to Bring Enhanced Cost & Time Savings to Global Freight Forwarders & Shippers

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January 30, 2023

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FourKites & cargonerds Partner to Bring Enhanced Cost & Time Savings to Global Freight Forwarders & Shippers

Leading real-time supply chain visibility company FourKites today announces a partnership with cargonerds to enhance the digital freight platform with its market-leading supply chain visibility data.

Armed with FourKites’ data and machine learning-driven estimated times of arrival, cargonerds can now ensure that its freight forwarders and their customers can track products across the end-to-end supply chain and know exactly when they’ll arrive at their destination. The integrated solution will track global shipments in real time across road, rail, ocean, air, parcel and last mile across the globe.

“FourKites digitised solution will eliminate manual tracking from cargonerds’ network of freight forwarders and customers, saving significant time and resources and enabling them to shift focus to higher-value tasks.”

“FourKites has the largest global network of supply chain data and powerful machine learning on the planet,” says Conrad Franchi, founder of cargonerds. “Their end-to-end solution enables us to give our customers the most accurate ETAs (estimated time of arrivals) and greater network collaboration. Having the right data at the right time to identify precisely what can be done is the only path to proactively mitigating issues while reducing costs and fees.”

Hamburg, Germany-based cargonerds — a spin-off of Rohlig Logistics — is a software development company that serves small and medium-sized freight forwarders. In 2022, cargonerds moved 250.000 ocean shipments, 250.000 air shipments and 150.000 road shipments. Their mission is to unlock the value of digital supply chains and thus make it accessible for smaller freight forwarders.

“Many times, small and medium sized freight forwarders don’t have access to services like supply chain visibility because they lack software development resources and implementation skills,” Conrad continued.

Now, cargonerd’s freight forwarders can send data about each shipment in transit directly and securely to their supply chain stakeholders. In doing so, their customers can streamline communication, more easily collaborate with partners and increase on-time deliveries.

“Our technology is perfectly suited for logistics service providers, and we’re thrilled to partner with cargonerds to expand our footprint globally,” says Marc Boileau, FourKites’ Senior Vice President Sales, Network & Operations EMEA. “FourKites digitised solution will eliminate manual tracking from cargonerds’ network of freight forwarders and customers, saving significant time and resources and enabling them to shift focus to higher-value tasks.”

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Asana Announces Appointment of GM, EMEA in Support of Regional Enterprise Growth Plans

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January 30, 2023

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Asana Announces Appointment of GM, EMEA in Support of Regional Enterprise Growth Plans

Sanj Bhayro joins as GM, EMEA from leading role at Intercom

Asana, Inc., a leading work management platform for organizations, announced that Sanj Bhayro has joined Asana as the new GM of EMEA to support growth and serve enterprise customers.

“Sanj brings to Asana a wealth of experience leading and scaling high-performing GTM teams across the region at Salesforce, Google, and Intercom,” said Anne Raimondi, Chief Operating Officer and Head of Business at Asana. “I couldn’t be more excited for the impact his unique capabilities will bring to our customers, business, and teams. His Enterprise expertise will be critical as we move upmarket and continue to drive more value for our customers in EMEA.”

With over 20 years of experience in technology and SaaS, Mr. Bhayro previously held the title of VP Sales EMEA at Intercom. Prior to his time at Intercom, he served as the EMEA Vice President of Operations and Customer Growth at Google where he was a member of the EMEA Google Cloud Leadership team that developed and executed the company’s EMEA plan for growth.

Before his role at Google, he spent 14 years at Salesforce EMEA, most recently as the COO & SVP EMEA at Salesforce. During his time in Salesforce, he was responsible for developing and scaling functions including SMB and Corporate Sales, Business Development, Cloud Sales, GTM Strategy and Ops, and Business Development.

“I’m proud to be joining the Asana team at such a pivotal time for the future of work, when teams need alignment more than ever before,” said Sanj Bhayro about the appointment. “As someone who is passionate about building and scaling organizations, I will be squarely focused on the journey of the Asana business across EMEA and the opportunity this will bring to our customers within the region. In 2023, Asana will be instrumental to help our current and prospective customers achieve their missions no matter where or when they are collaborating.”

As Asana’s new GM of EMEA, Mr. Bhayro will lead the region from its EMEA headquarters in Dublin, Ireland.

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CSP Control Center Launches New Enhanced Billing Engine to Streamline Microsoft New Commerce Experience and More.

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January 30, 2023

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CSP Control Center Launches New Enhanced Billing Engine to Streamline Microsoft New Commerce Experience and More.

CSP Control Center a.k.a C3 is at forefront of technology innovation, empowering hundreds of Microsoft partners, and Managed service providers globally in creating an enhanced customer experience and streamlining selling, billing, provisioning, and invoicing cloud services.

Spektra Systems is thrilled to announce the launch of  new enhanced CSP Control Center billing engine , specially aligned to manage billing under Microsoft New Commerce Experience for Microsoft Cloud solution providers. As a leading cloud productivity solution, C3 enables Microsoft CSPs to streamline their business growth with pureplay automation.

As a part of its endeavor to evolve the platform and streamline customer experience, Microsoft introduced the New Commerce Experience (NCE). The latest evolution to Microsoft CSP’s program has been accompanied by changes in billing terms, pricing, cancellation window, upgrades, or downgrades, etc. With V3.0, C3 aims to help CSPs to stay ahead of Microsoft NCE motion changes with its unparalleled product capabilities and support.

The latest version of C3 is a testament to our commitment to continuous innovation to help CSPs revolutionize cloud portfolio management. The new and improved C3 comes with multiple new features to stay on top of NCE and seamlessly embrace the changes for business growth. Some of the top features and enhancements are:

● Promotional discount loading for NCE offers by Microsoft for CSPs to assign to specific customer accounts during generating invoices and different pricing support for perpetual software based on their segments.

● Implementation of the new cancelation policy for NCE and updates in shopping experience like Renewal/Expiration notification mail along with addition of cancellation policy details.

● Approval flow for transaction approval updated along with NCE’s transaction limit logic to manage different terms and billing cycles.

● Fully automated NCE offer price list loading directly through the API, a process that does not require any manual intervention.

● Capabilities added for NCE offers include Automatic/Manual Price Update for existing subscription purchased, Public Sign-up experience and License Tracking for NCE subscriptions.

● An improved public sign-up experience with a new interactive UI, addition of a floating cart and Azure search and reduced page load time.

● Engage feature for partners to interactively broadcast information on the partner and customer dashboard.

● C3-Autotask integration to support resellers to allow them to upload subscription history from C3 to their own Autotask system based on a pre-set frequency. Integration updated to support scenario where a partner has onboarded multiple tenants under a single entity in C3 and has different contracts in Autotask.

● A new configuration for partners, which ensures that the customers accept ‘NCE Terms and Conditions’ when purchasing an NCE offer, the terms support custom text/URL provided by partners.

● Introduced Advance billing for ConnectWise with two ways to push subscription details and made the license change report available for customer users.

● Automatic update in any price changes and subscriptions with the site/Department sharing during invoice calculation for a uniform invoicing experience.

● Custom billing and Upfront invoices for NCE to generate instant and upfront invoices for NCE subscriptions, automatic notification on broken connectivity to the configured recipients and automatic notification on SMTP errors.

● Support for Microsoft GDAP security where it will only get the default domain for adding users.

● NCE-Upgrade SKU features an intuitive UI for subscription upgrade if customer needs more licenses than their current subscription provides, or if they need a different version with more services.

● Manage Product screen to update quantities from C3, enable/disable Auto Renew flag, configure Suspend, Reactive, Cancel, and Auto Renew actions.

● Multiple payment profiles support on Authorize.net and social login capability to login with a Google account.

● Public Signup with MCB to give partners more options to choose from on how they collect customer payments.

● Option to generate separate invoices per Microsoft product categories and availability of approval functionality for subscription upgrade.

● Enhanced visualization Dashboard to show revenue vs cost analysis for different product categories, filter the data by category, customer, or billing cycle, option to download as PNG or CSV file format, License Summary report changes for Distributors for their direct customers as well as reseller customers.

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Nogin Announces Jonathan Huberman as Chairman and Chief Executive Officer

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January 30, 2023

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Nogin Announces Jonathan Huberman as Chairman and Chief Executive Officer

Nogin, a leading provider of innovative Commerce-as-a-Service (CaaS) ecommerce technology, today announced that, following discussions regarding plans for management succession, the Company’s Board of Directors (the “Board”) has appointed current President and co-Chief Executive Officer Jonathan Huberman as President, Chief Executive Officer and Chairman of the Board. In connection with Mr. Huberman’s appointments, Co-Founder, former Chairman, and co-Chief Executive Officer Jan Nugent has decided to depart the Company, effective today.

Huberman brings a wealth of knowledge in public company operations and building scalable business models, having specialized in leading growth in the enterprise software markets for over 25 years. He joined Nogin’s executive team in August of 2022 after serving as Chairman and CEO of Software Acquisition Group Inc. III, a special purpose acquisition company. Huberman previously served as CEO of several leading software companies, including Ooyala, a provider of media workflow automation and logistics solutions, Syncplicity, a SaaS enterprise data management company, Tiburon, an enterprise software for the public safety sector, and Iomega Corporation, a consumer and distributed enterprise storage solution. He also has held senior roles within the technology verticals of Gores Group and Skyview Capital.

Nugent co-founded Nogin in 2010 along with current Chief Technologist Geoffrey Van Haeren and has served as CEO since its founding. Under Nugent’s leadership, Nogin developed the Intelligent Commerce Platform, supported millions of transactions and customers for brands across industries, and built Nogin’s business to drive over $100 million in revenue in 2021, culminating in the Company’s business combination with Software Acquisition Group Inc. III in August 2022.

“Jan’s guidance and leadership over the past 12 years have been essential in taking Nogin from a bootstrapped startup to an established enterprise serving leading brands all over the world,” said Huberman. “As we look to further grow Nogin’s leadership in the Commerce-as-a-Service industry, the timing is right to take the next step in our corporate evolution.”

“Nogin revolutionizes the way brands approach ecommerce,” Huberman continued. “Our mission is to help brands accelerate growth and streamline operations using our on-demand suite of enterprise-level technology and services. We believe this is a massive addressable market for us and we are committed to scaling our operations. I am thankful for my partnership with Jan throughout our time as co-CEOs, and I look forward to expanding my role in shaping the future development of Nogin’s business as we accelerate our growth strategy in the coming quarters.”

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automotiveMastermind Integrates with DealerSocket to Improve Efficiency for Dealership Sales Teams

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January 30, 2023

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automotiveMastermind Integrates with DealerSocket to Improve Efficiency for Dealership Sales Teams

automotiveMastermind (aM), part of S&P Global Mobility and the leading provider of predictive analytics and marketing automation solutions for dealerships, has announced an integration between Mastermind, aM’s flagship automated sales and marketing platform, and DealerSocket, Solera’s industry-leading customer relationship management (CRM) software.

The integration will create a more efficient workflow for dealers using both platforms with integration of the notes feature as a first phase. Mastermind’s notes feature allows dealers to enter written notes on any customer interaction or touchpoint to keep track of communications with customers and their purchase history. The integration will ensure customer activities records are consistent in their CRM.

“Strategic integrations are a focus area for us in 2023, and this integration with DealerSocket will help our dealer partners streamline operations and gain a more comprehensive view of their customers,” said Aaron Baldwin, chief product officer at automotiveMastermind. “With this integration, dealers will save time by automating manual and repetitive processes and receive an updated and complete record of notes in their DealerSocket CRM. Our goal with this integration is to make sales teams’ lives easier and to give them increased visibility into a customer’s status in the sales process.”

The notes integration is the first phase of a two-way data integration between aM and DealerSocket that will help streamline operations within dealerships.

“Adding automotiveMastermind to our partner network contributes to the growth and success of our dealer customers,” said DealerSocket Senior Business Development Manager Greg Hammond. “DealerSocket’s integration program is based on open standards so that valued partners, such as automotiveMastermind, can easily integrate with our CRM. The open integration program keeps costs low, saving dealers money while providing them with more value-added features and functionality.”

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Kfir Granit Joins ScoutCam as Senior General Counsel, Contracts and Sales

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January 30, 2023

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Kfir Granit Joins ScoutCam as Senior General Counsel, Contracts and Sales

***Mr.* Granit will head ScoutCam’s legal and contractual functions, take a leading role in contract negotiations, and provide support to sales and marketing *pipelines***

ScoutCam, a leading provider of Predictive Maintenance (PdM) and Condition Based Monitoring (CBM) solutions, announced the appointment of Kfir Granit as senior general counsel, contracts and sales. In this role, Mr. Granit will head ScoutCam’s legal and contractual functions, facilitate partnerships, take a leading role in contract negotiations, identify risks in various business opportunities and mitigate them and provide consistent support to the sales and marketing pipelines. ScoutCam’s advanced product portfolio includes video sensor-based solutions for critical systems in the aviation, transportation, energy and healthcare industries.

Mr. Granit joins ScoutCam from Plarium Global Ltd., where he facilitated partnerships in the online gaming industry. Before that Mr. Granit served for more than 12 years as a senior legal counsel at Elbit Systems Ltd., where his track record included negotiating contracts to achieve high dollar growth in the aerospace division, identifying and mitigating risks in various business opportunities and supporting sales and marketing pipelines, including a major role in billion-dollar Public Private Partnership / Private Finance Initiative projects.

“I am excited to join ScoutCam and become part of its inspiring culture of innovation, learning and mission to become a leading provider of video analytics based predictive maintenance solutions for the aerospace and critical systems markets,” said Mr. Granit. “ScoutCam is a global leader in advanced prediction solutions, and I am honored to partner with the talented members of the management team to help expand the Company’s mission and clear vision.”

Yehu Ofer, ScoutCam’s CEO, said: “We are excited to have Mr. Granit join ScoutCam. He brings extensive experience in both public and private sectors in a variety of complex industries. His profound expertise and solid leadership will help guide ScoutCam as we drive toward our ambition to become the global leader in Predictive Maintenance and Condition Based Monitoring solutions technology.”

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AI-backed Partnerships Platform: Magentrix Revolutionizes Partner Ecosystem Management Software

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January 30, 2023

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AI-backed Partnerships Platform: Magentrix Revolutionizes Partner Ecosystem Management Software

Magentrix Paves the Way, Introduces the Power of Artificial Intelligence to Partner Management Software

With innovative AI technology, Magentrix has set the standard as the first AI-backed platform for both partner ecosystem management (PEM) and partner relationship management (PRM). By integrating AI to the platform, Magentrix is reshaping the PEM and PRM space by empowering channel and ecosystem teams with automatic task completion and acceleration of communication exchange.

Partner ecosystem management software that incorporates AI capabilities can provide organizations with a significant competitive advantage by improving efficiency, accuracy, and scalability in partner management tasks.

“We’re very excited to be the first to offer AI in the partner management arena and integrate cutting-edge AI technology into our platform. AI has great potential to be a game-changer for how channel and ecosystems teams operate, and we are committed to making that a reality.”

One of the key benefits of using AI in PEM and PRM is the ability to decrease time spent on management tasks. This allows companies to focus on more strategic and value-adding activities, such as identifying new partner ecosystem expansion opportunities and building deeper relationships with partners.

Magentrix is focusing its implementation of AI on a few key areas currently, with additional features in progress. Some of its current capabilities include:

AI-based deal registration automation: Make deal registration easier for partners. Simply have them email the deal details and Magentrix will automatically register the deal on a partner’s behalf.
AI-based smart search capability: Smarter search results. The AI can read the concerns of the user’s search and aid Magentrix in providing highly refined and targeted results.

“We’re very excited to be the first to offer AI in the partner management arena and integrate cutting-edge AI technology into our platform. AI has great potential to be a game-changer for how channel and ecosystems teams operate, and we are committed to making that a reality,” said Sam Arjmandi, cofounder and CTO of Magentrix.

APPEALIE has announced the thirty-two winners of the 2022 SaaS Leader Awards, a software leadership award honoring the cloud’s top marketing and customer success executives.

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Annual ACI Holiday Spending Report reveals surge in use of mobile devices, digital wallets and buy now, pay later (BNPL) payment methods during 2022 holiday season, as shoppers sought out cheaper, more convenient alternatives

eCommerce transactions increased 21%, as fraud attempts decreased by 0.5% during holiday season Q4 2022 versus 2021

BNPL transaction values increased by 87% during Black Friday versus 2021, as it became the go-to payment method for shoppers concerned with inflation

Mobile devices saw a surge in volume of transactions, with 36% of Black Friday eCommerce traffic via mobile devices

More consumers opted for delivery channels such as BOPIS or Click and Collect, helping shoppers save on delivery costs, as volume of transactions experienced a 25% increase Q4 2022 versus 2021

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Momenta, the leading Digital Industry value creation + venture capital firm, announced the acquisition of Chakra, an outcome-based digital transformation advisory firm in Seattle, Washington.

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Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Mr. Granit will head ScoutCam’s legal and contractual functions, take a leading role in contract negotiations, and provide support to sales and marketing pipelines

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Magentrix Paves the Way, Introduces the Power of Artificial Intelligence to Partner Management Software

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

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***Mr.* Granit will head ScoutCam’s legal and contractual functions, take a leading role in contract negotiations, and provide support to sales and marketing *pipelines***