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HoduCC Exploring It Omnichannel Software Solution in Canada and UK

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HoduCC Exploring It Omnichannel Software Solution in Canada and UK

HoduCC offers an omnichannel software solution in Canada & UK for seamless customer experience across channels. Explore its features and benefits now!

HoduSoft, one of the leading providers of high-quality white-label call and contact centers, IP PBX, and broadcasting software in India, is making waves in Canada and the UK by offering its omnichannel call center and contact center software solutions to various types of businesses across industries.

HoduSoft has exclusively designed its HoduCC omnichannel contact center software for a variety of British businesses and officially bilingual markets such as Canada. The multilingual and multi-tenant features of its omnichannel call center and contact center software equip businesses in both countries to serve their customers efficiently.

The Ahmedabad-based Unified Communication (UC) solution provider presently serves more than 250 clients in over 40 countries spread across six continents.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

One of the greatest advantages of the HoduCC omnichannel contact center software is it is extremely easy to set up and use and that makes it extremely popular in Canada and the UK. Apart from helping businesses to optimize time, efforts, and costs, omnichannel software is also enhancing agents’ productivity and customer satisfaction in leaps and bounds.

Some features of HoduCC’s omnichannel contact center software make it a big hit in Canada and the UK markets.

Auto dialer: HoduCC omnichannel software’s auto dialer is one of the best auto dialers out there.

Predictive dialer: GetApp index lists HoduCC as Category Leader for Predictive Dialer software. Apart from that SoftwareSuggest and Capterra also rank HoduCC as one of the best predictive dialer software available in the market.

Call recording: Gartner Digital Markets report features HoduCC omnichannel contact center and call center software as a Category Leader and FrontRunner for call recording solutions.

HoduCC has many more sophisticated features such as automatic call distribution, multi-level IVR, single-tenant and multi-tenant features, built-in CRM, skill-based routing, real-time analytics and report, and many more. The omnichannel software provides easy integration with all the major CRM platforms including Salesforce, Zendesk, and ZOHO as well as SMS platforms such as Twilio and TELNYX.

Speaking on the company’s success in Canadian and British markets, HoduSoft’s Co-founder and Chief Business Development Officer Kartik Khambhati said, “At HoduSoft, we are delighted to grow from strength to strength with our HoduCC software. Even though we have tailored the omnichannel call center and contact center solution to suit the needs of British and Canadian businesses, the response we have received from many of our clients is overwhelming.”

“Our innovative call center and contact center software and other solutions are extremely compatible with remote work, using which our clients are able to coordinate with their customer service representatives from anywhere in the world. We are confident of creating strong synergies with many more companies not only in Canada, the UK, and the US but in many more countries,” he added.

Read More: SalesTechStar Interview with Frank Dale, SVP of Product Development at Salesloft

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G2 Selects Redstor in Four Categories for 2023 Best Software Awards

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G2 Selects Redstor in Four Categories for 2023 Best Software Awards

File:Redstor Logo.jpg - Wikimedia Commons

  • Peer Reviews from MSP Users Results in Highest Product Satisfaction and IT Management Rankings;

  • Redstor Earns Spots as Both Best UK and EMEA Software Company

Redstor, the smarter, cloud-first backup platform of choice for managed service providers (MSPs), announced it has been named to G2’s 2023 Best Software Awards in four categories. The world’s largest and most trusted software marketplace, G2 is visited by 80 million software buyers each year. The highly regarded awards rank the world’s best companies and products annually based on authentic, timely reviews provided by real users.

Read More: SalesTechStar Interview with Tom Shea, CEO at OneStream Software

“Our goal is to enable MSPs to discover, manage and protect customer data in the simplest, smartest, safest way”

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Every day, users visit G2 to leverage peer reviews for intelligent software buying decisions. Throughout 2022, Redstor dominated G2 reviews and rankings in backup and disaster recovery (DR), posting highest satisfaction ratings across key categories including backup, online backup, DR and DRaaS.

To be recognized as a Best Software Award winner, a company or product must have received at least 50 approved and published reviews in 2022. Top 100 products are ranked based on reviews in all categories that a vendor is a part of. Top 100 companies are ranked on a combination of Satisfaction and Market Presence scores.

Redstor received the following designations in the 2023 edition, routinely besting direct industry competitors:

  • Best Software Product, IT Management, Ranked 2nd
  • Best Software Product, UK Companies, Ranked 6th
  • Best Software Product, EMEA Companies, Ranked 17th
  • Best Software Product, Highest Satisfaction, Ranked 28th

“Our goal is to enable MSPs to discover, manage and protect customer data in the simplest, smartest, safest way,” said Redstor’s Chief Marketing Officer, Gareth Case. “Equally important, we offer unrivaled partnership and support for MSPs who want to outperform the market. We bring business to their door with unique AI-powered insight that flags gaps in backup protection to identify new opportunities. And not only do we enable rapid onboarding that can generate revenue from day one, Redstor MSPs get their own dedicated marketing, sales and tech specialist team.”

“While G2 publishes the Best Software Awards each year, they’re really awards from customers,” said Sara Rossio, Chief Product Officer at G2. “Representing a vote of confidence from real software users, these awards also spotlight those that have risen to the top among thousands of companies. With 2 million+ verified software reviews, the most in a single destination, our marketplace features more than 145,000 products and services across 2,100 different categories. Congratulations to all those named, as buyers will continue to lean on these awards as a trusted source to inform their software decisions in the year ahead.”

Redstor is the only cloud-first backup platform with on-demand recovery of any file. MSPs can recover massive systems in minutes, not days or weeks, with a seamless experience that delivers optimum user ease. The platform backs up from any source to any environment and management can be handled by a single, intuitive app (RedApp). AI-powered malware detection scans existing backups, isolating, quarantining and flagging suspicious files before they turn into attacks. With its cloud-first approach, Redstor also eliminates costly hardware and ongoing maintenance.

Redstor offers a robust Marketplace Trial Program featuring free 30-days of use with no strings attached. MSPs can onboard end users into a product on the Redstor platform in seconds and quickly begin generating leads and qualifying prospects by identifying which are most likely to make a purchase. With an ability to seamlessly transition trials into paying customers without data loss, MSPs can greatly improve conversion rates. MSPs are also included in Redstor’s online partner directory to drive enquiries. Additionally, to ensure customers associate an MSP brand with its backup service, Redstor provides a fully co-branded interface and backup marketplace.

Read More: RFPIO Recognized On G2’S 2023 Best Software List For Office Products

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SimplyRFiD Releases Guide ‘Seven Steps to Implementing an RFID Inventory System’

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SimplyRFiD Releases Guide ‘Seven Steps to Implementing an RFID Inventory System’

SimplyRFiD’s new guide is a practical how-to guide for inventory practitioners to set up a modern RFID-based retail inventory system. Beyond theory, SimplyRFiD details the steps to be successful in the art and science of inventory management.

SimplyRFiD released a how-to guide on setting up proper inventory business processes. The seven steps SimplyRFiD covers are beyond just an outline – they are detailed with specifics on how to perform each step, why the step is needed, and guides everyone from starter to expert in minutes.

“So many of these inventory process guides on the internet are just honey pots. Theoretical, but useless. Our guide is the real how-to implement an inventory system,” said Eric Richmond, VP of Delivery for SimplyRFiD.

Read More: Epson To Create In-Store Experience With Café At NRF 2023: Retail’s Big Show

“RFID allows extreme levels of accurate inventory requiring new business processes. Retailers’ existing method of selling also needs to incorporate omni-channel sales tactics,” said Carl Brown, President of SimplyRFiD. “If retailers aren’t omni-channel and using RFID, where will their operation be in three years? This is why we are here – we focus on the thousands of retailers that aren’t Walmart. We support single-store or multi-store operations and integrate to Shopify. This allows every retailer access to world-class inventory systems and omni-channel platforms at an affordable price.”

The SimplyRFiD “How to Track Your Inventory with an RFID Inventory Management System” guide is available at no charge. The guide shows independent retailers how to compete with mega retailers – and beat them through better bespoke services the mega’s can’t match.

SimplyRFiD makes Wave. Wave is an iOS app connected to a handheld RFID reader that is perfect for retail stores in the 5,000-20,000 item range. Well-equipped Wave RFID inventory systems cost about $3,000 per location.

Read More: SalesTechStar Interview with Koko Zarov, CEO at Nymblr

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Europe’s First Supply Chain Transparency Conference Convenes Top Brands and Regulators Reshaping Business Fundamentals

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Europe’s First Supply Chain Transparency Conference Convenes Top Brands and Regulators Reshaping Business Fundamentals

Sourcemap, the leading provider of transparency and traceability software, will host the first European Supply Chain Transparency Conference on February 16, 2023 in Paris, France. Across roundtables and fireside chats, top brand executives and compliance experts will come together to unpack the need for greater transparency and accountability within businesses’ supply chains.

Amid the interconnected global nature of today’s economic landscape, companies and organizations worldwide are being forced to reconsider how they manage their sprawling supply chains. Shortages, growing consumer demand and emerging regulations to address forced labor and deforestation are creating a perfect storm, requiring companies to disclose everything, from how their raw materials are sourced to the environmental impacts of their products.

Read More: Quantiphi Wins Inc.’S 2022 Best In Business Award In The Established Excellence Category

Sourcemap’s inaugural European Supply Chain Transparency Conference will demonstrate how new requirements for global supplier networks will impact corporate practices by 2025, particularly amid the European Green Deal and the application of “Duty of Care.” Conference sessions will focus on customer case studies, industry best practices and how to plan for upcoming regulatory deadlines, giving the floor to organizations that already place these priorities at the heart of their strategies.

Slated speakers include executives from the textile, food, cosmetics, pharmaceutical and sustainable development sectors, including:

  • Fabrice Bonnifet, president of the College of Sustainable Development Directors (C3D)
  • Laure d’Astorg, director at the Alliance for the Preservation of Forests
  • Aurelia Figueroa, global head of sustainability at Breitling,
  • Floriane Hédé, sustainable sourcing manager at Ferrero,
  • Stéphanie Kerbarh, rapporteur of the AGEC Law, and
  • Dominique Potier, deputy at the National Assembly and rapporteur of the Duty of Vigilance Law.

Read More: SalesTechStar Interview with Jeannine Shao Collins, Chief Client Officer at Kargo

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Salesloft Appoints David Obrand as Chief Executive Officer

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Salesloft Appoints David Obrand as Chief Executive Officer

Salesloft.

Obrand Brings More Than Three Decades of Leadership Experience in Sales, Tech, and Operations; Co-Founder and Former CEO Kyle Porter Remains a Member of the Board

Salesloft, provider of the leading sales engagement platform, announced that seasoned SaaS veteran David Obrand will join the company as chief executive officer (CEO) and board member effective Feb 13, 2023. Obrand joins the company’s executive team to lead Salesloft through its next stage of growth, as company co-founder and former CEO, Kyle Porter, remains on the board.

“I am excited and honored to be Salesloft’s new CEO,” said Obrand. “When I met Kyle, I found we were deeply aligned on vision, customer obsession, and values-driven cultures. Kyle had a vision 12 years ago to transform the profession of sales and create an organization and platform that is deeply respected by thousands of companies around the globe. The opportunity to join the global team of Salesloft on this important mission is truly unique. The devotion of the customers and the passion that Lofters have for serving them is unparalleled. I look forward to partnering closely with Kyle, the rest of the board, and the entire Salesloft team to lead the company into its next phase of growth.”

Read More: Using Value Selling to Stay Afloat in Turbulent Economic Waters

Obrand brings more than three decades of experience in sales, tech, and operations to his new role at Salesloft. He was most recently the president of Addepar where he helped build a successful go-to-market engine that drove a high growth trajectory with clients at the forefront. As chief customer officer at Yammer, he was instrumental in accelerating the Company’s growth prior to its acquisition by Microsoft for $1.2 billion. Obrand also served as a vice president and senior enterprise sales leader at Salesforce, helping the company expand its global footprint and accelerate revenue growth.

“Kyle and the entire Salesloft team have built a market leading platform that delights and serves sellers, and drives outsized business results for customers,” said Monti Saroya, Senior Managing Director and Co-Head of Flagship Fund at Vista Equity Partners. “We have tremendous respect for Kyle as a leader and the company he’s built. We look forward to his continued leadership on the board. We are pleased to welcome David to the team. His vast experience will be invaluable as Salesloft continues to build on its momentum and capitalize on the significant market opportunity.”

“I can’t think of a better leader for Salesloft’s next growth phase than David,” said Porter. “David is a very well-rounded operator. He shares my love for sales and lives with a laser focus on customer obsession. Salesloft is well on its way to achieving its mission to fundamentally transform the profession of sales. Given the scale of the opportunity ahead, we want a leader with David’s skills and experience. He is the right leader for what will become the most exciting phase of Salesloft’s journey.”

During his time as CEO for the past 12 years, Porter led Salesloft’s growth to more than 4,500 customers worldwide. Obrand looks to further establish Salesloft’s leadership position in sales engagement for B2B businesses. In September 2022, Salesloft was named a Leader in The Forrester Wave™: Sales Engagement Platforms, Q3 2022 and has been ranked as the #1 Enterprise Sales Engagement provider on G2 for 11 quarters.

Read More: SalesTechStar Interview with Mikel Lindsaar, CEO & Founder of StoreConnect

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Finite State Introduces Next-Generation Platform for Software Supply Chain Security

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Finite State Introduces Next-Generation Platform for Software Supply Chain Security

New Platform Version Features Extended SBOM with Multi-Source Ingest and Aggregation to Scale AppSec Operations Across the Software Supply Chain

Finite State, the leader in managing software supply chain risk for the enterprise, today announced its Next Generation Platform featuring extended SBOM management with the ability to ingest and aggregate 120+ external data sources. The new platform gives Application and Product Security teams a unified and prioritized risk view with unprecedented visibility across the software supply chain lifecycle to scale operations through continuous, next-generation risk management.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

“By 2024, 90% of software composition analysis tools will be able to generate and verify SBOMs to help securely consume open-source software, up from 30% in 2022.”

The launch of the Next Gen Platform will enable Finite State customers to continuously and confidently reduce risk across ‘any-party’ software, firmware, or applications through a singular lens. Already featuring over 2 billion data points of analysis, AppSec and Product Security teams will be able to leverage external tooling and feeds to build the most comprehensive SBOM (Software Bill of Materials) in the market, detailing all vulnerabilities on software components and dependencies.

The SBOM has emerged as the most critical output for any organization needing comprehensive visibility into their software supply chain to ship secure products, satisfy customer and vendor requests, and meet regulatory requirements. Finite State’s best-in-class binary SCA (software composition analysis) decomposes binaries (in contrast to source code) to enable enterprise teams with continuous SBOM management capabilities to drive down AppSec risk.

According to Gartner, “By 2026, at least 60% of organizations procuring mission-critical software solutions will mandate SBOM disclosures in their license and support agreements, up from less than 5% in 2022.”1 The capability of generating an SBOM, using the SBOM to take corrective action and managing the SBOMs across the software supply chain will be on full display in S4x23’s SBOM Challenge. Finite State will compete to demonstrate its capability to fully analyze a heterogeneous collection of firmware images. Finite State’s approach from its inception has been to deliver next generation SCA with robust automation capabilities that align to expected market growth as defined by industry experts. According to Gartner: “By 2024, 90% of software composition analysis tools will be able to generate and verify SBOMs to help securely consume open-source software, up from 30% in 2022.”2

Finite State’s Next-Generation platform features will include:

  • End-to-end SBOM solution: The most comprehensive solution for generating, collecting, visualizing, and distributing SBOMs in your supply chain.
  • Unified AppSec and Product Security Risk Management: Ability to ingest data from 120+ scanners and feeds, to unify all the tooling and intelligence used to secure products or systems, within the full context of the AppSec or Product Security environment.
  • Advanced guidance: Remediation guidance that aggregates and reconciles results across all scans, generated or ingested for context-aware recommendations.
  • World-class binary SCA: Enhanced SBOM capabilities to decompose a product or asset into its many components for a laser-focused risk assessment.
  • Intuitive scoring system: A robust scoring methodology that effectively conveys risk levels of a product or asset through a straightforward numerical scale, backed by sophisticated risk prioritization.
  • Complete VEX support: Import and export all VEX formats, with advanced vulnerability intelligence correlation.

“There’s been a significant shift in the composition of enterprise software, and the cybersecurity market hasn’t kept pace to align with how software is built,” said Matt Wyckhouse, Founder and CEO, Finite State. “AppSec and product security teams are looking to automate embedded system assessment and analysis so they can ensure security across any phase of product development, as risks in the software supply chain are increasing rapidly. Our Next Generation Platform is addressing the needs of software producers and consumers to drive down software supply chain risk with the peace of mind they need to ship or deploy connected products securely.

Read More: SalesTechStar Interview with Tom Shea, CEO at OneStream Software

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

SetSail Named One of G2’s Top 50 Sales Products of 2023

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SetSail Named One of G2’s Top 50 Sales Products of 2023

SetSail, the sales data platform that helps revenue teams do what wins, was named to G2’s 2023 Best Software Awards on the Sales Products list.

SetSail, the sales data platform that helps revenue teams do what wins, has been named to G2’s 2023 Best Software Awards on the Sales Products list. As the world’s largest and most trusted software marketplace, G2 is visited by 80 million software buyers each year. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.

SetSail received G2’s Best Software Award recognition for helping revenue teams see every rep activity, know what’s effective, and drive behaviors that accelerate growth.

Read More: SalesTechStar Interview with Frank Dale, SVP of Product Development at Salesloft

“This award is a testament to the success our customers are having,” said Haggai Levi, CEO of SetSail. “With tougher selling environments, revenue teams have to maximize the performance of their sales teams. Using a sales data platform helps them see what wins and quickly build a formula for faster revenue.”

“While G2 publishes the Best Software Awards each year, they’re really awards from customers,” said Sara Rossio, Chief Product Officer at G2. “Representing a vote of confidence from real software users, these awards also spotlight those that have risen to the top among thousands of companies.”

The top 100 companies are ranked based on a combination of Satisfaction and Market Presence scores for each vendor, and the top 100 products are ranked based on reviews across all categories they are a part of. To be recognized as a Best Software Award winner, a software company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

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eBay Acquires 3PM Shield to Bring Advanced Marketplace Compliance Technology In-House

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eBay Acquires 3PM Shield to Bring Advanced Marketplace Compliance Technology In-House

3PM Shield’s monitoring technology will simplify policy compliance for sellers, and keep eBay a trusted marketplace

eBay Inc, a global commerce leader that connects millions of sellers and buyers around the world, and 3PM Shield LLC, a provider of advanced AI-based marketplace compliance solutions, today announced that eBay has acquired 3PM Shield.

This further enhances eBay’s world-class monitoring solutions with new technologies designed to prevent the sale of counterfeit items, unsafe products and illegal goods.

Read More: SalesTechStar Interview with Mikel Lindsaar, CEO & Founder of StoreConnect

Bringing 3PM Shield to eBay is part of eBay’s ongoing commitment to provide sellers and buyers with a safe and trusted platform enabled by technology. 3PM Shield enhances eBay’s ability to address suspicious or harmful seller behavior, and potentially problematic items.

“It is a top priority to help ensure that eBay remains a safe and trusted environment for our global community of sellers and buyers, particularly to prevent counterfeits and unsafe or illegal products,” said Zhi Zhou, Chief Risk Officer at eBay. “3PM Shield has been a valued and effective external partner in helping eBay tackle these challenges and we look forward to unlocking additional capabilities as we bring their technologies in-house.”

“3PM Shield was founded to provide next-generation eCommerce monitoring to protect trust in the buyer and seller relationship,” said Robert Dunkel, founder and CEO, 3PM Shield. “We’re proud to partner with eBay, and I am excited that eBay’s investment will help us accelerate the impact of our cutting edge technology to combat counterfeits, unsafe products and illegal items.”

eBay Inc. is a global commerce leader that connects people and builds communities to create economic opportunity for all. Our technology empowers millions of buyers and sellers in more than 190 markets around the world, providing everyone the opportunity to grow and thrive. Founded in 1995 in San Jose, California, eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection. In 2021, eBay enabled over $87 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands.

Read More: Using Value Selling to Stay Afloat in Turbulent Economic Waters

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Uber Selects Oracle Cloud Infrastructure

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Uber Selects Oracle Cloud Infrastructure

Oracle and Uber Technologies, Inc., announced a seven-year strategic cloud partnership to accelerate Uber’s innovation, help deliver new products to market, and drive increased profitability.

As Uber continues to grow and enter new markets, it is increasingly important for the business to focus resources on its core strengths and strategic initiatives. By migrating some of the company’s most critical workloads to Oracle Cloud Infrastructure (OCI), Uber will be in a position to modernize its infrastructure while also accelerating its path to profitability.

Read More: SalesTechStar Interview with Tom Shea, CEO at OneStream Software

“Uber is revolutionizing the way people, products, and services move across continents and through cities,” said Uber CEO, Dara Khosrowshahi. “To deliver on that promise for customers while building value for shareholders, we needed a cloud provider that will help us maximize innovation while reducing our overall infrastructure costs. Oracle provides an ideal combination of price, performance, flexibility, and security to help us deliver incredible customer service, build new products, and increase profitability.”

This new strategic partnership with Uber along with recent analyst reports serve as powerful validation of OCI’s strategy and product vision. Customers want both flexibility and best-in-class price-performance infrastructure across a global footprint. Uber can now take advantage of these capabilities that only OCI provides.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

“Uber is expanding into a ‘go anywhere, get anything’ platform, and the company needed a cloud partner that shares a relentless focus on innovation,” said Oracle CEO, Safra Catz. “This landmark competitive win for OCI is further validation of the momentum and acceleration we are experiencing in the market. Enterprises, governments, and startups around the world are recognizing the differentiation of Oracle Cloud Infrastructure and experiencing our performance, security, and economic benefits versus other hyperscalers.”

Along with the OCI agreement, the strategic partnership includes other areas of collaboration between the two companies. Oracle will become a global Uber for Business client, selecting Uber as a preferred rideshare for its employees to travel and eat around the world. Uber and Oracle will also continue co-innovating on additional retail and delivery solutions that will evolve from the cloud partnership including consumer experiences with last-mile logistics.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Google and Uber Deepen Partnership to Reimagine the Customer Experience

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Google and Uber Deepen Partnership to Reimagine the Customer Experience

Google Cloud Platform Tutorial: From Zero to Hero with GCP

  • Google to support Uber’s next phase of growth through a range of solutions, including cloud infrastructure, artificial intelligence, data analytics, and edge networking

  • Uber will use Google’s secure-by-design foundation, platform reliability, and innovative technology to create new revenue streams and reimagine experiences for its users

Google and Uber announced an expanded partnership in which Uber has selected Google to support the modernization of its data cloud infrastructure and reimagine the customer experience for Uber users, drivers, and merchants.

Both pioneers in their industries, Google and Uber share a dedication to providing cutting-edge technology and user experiences to their customers. Under the partnership, Uber will migrate some of the company’s most critical infrastructure to Google Cloud and will be able to take advantage of additional Google capabilities, including Ads and Google Maps Platform, to modernize its architecture and accelerate application development, and Cloud Spanner for rapid scalability. The companies also plan to deepen their engineering collaboration to deliver on new innovations.

Read More: Mastering Sales in 2023 Will Require Masterful Outbound

“Our partnership with Google centers around a shared commitment to putting customer experience at the forefront of everything we do,” said Dara Khosrowshahi, CEO of Uber. “It is our job to continually improve and reimagine the types of experiences we’re providing through the Uber platform, exceeding expectations every time someone opens the app to go somewhere or get something delivered. We’re excited to deepen our work with Google to deliver new innovations that push the boundaries of what’s possible for transportation, delivery and more.”

“Cloud migration is often seen as a way of achieving the scale, performance, and security necessary to enable a digital business to thrive,” said Matt Eastwood, SVP, WW Research, IDC. “What is particularly interesting with this partnership is the depth of the co-innovation spanning Google businesses and technologies which are being leveraged in order to deliver the technology innovation and customer experience improvements to further differentiate Uber in the marketplace.”

Unlocking the Power of Data in the Cloud

In partnership with Google, Uber will move some of its applications and data from on-premise data centers to Google Cloud. The migration will enable Uber to modernize its infrastructure and take advantage of Google Cloud’s innovation in cloud services, including data cloud technologies, artificial intelligence, machine learning, security, and microservices. This move provides a foundation for Uber with increased flexibility and scalability and is secure-by-design, with the goal of ensuring that its user experience around the globe is fast, secure, and efficient.

New Innovations and Expanded Lines of Business

Google and Uber will work together to transform mobility, delivery, and advertising through new innovations and lines of business. As part of this effort, Uber will take full advantage of Google Ads and Google Cloud services to create new and engaging experiences for users, earners, and partners.

Redefining The Customer Experience

Google and Uber place a strong emphasis on delivering incredible customer experiences and will continue to collaborate on future opportunities. Google will provide technical investments across Cloud, Google Ads, and Google Maps Platform to assist Uber in efforts to reduce its cost per trip, accelerate new revenue channels, and improve in-house analytics and customer experiences. Google and Uber also plan to continue to work together on future innovation opportunities on the Play and Android platforms, for example, to continue to improve Uber app performance.

“We look forward to expanding our collaboration with Uber to deploy our cloud infrastructure, artificial intelligence, data analytics, and edge networking solutions,” said Sundar Pichai, CEO of Google and Alphabet. “This partnership is bringing together the best of Google technology across Cloud, Maps, Ads and more to help Uber continue to improve the customer experience for their users.”

Read More: SalesTechStar Interview with Tom Shea, CEO at OneStream Software

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