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Rallyware Announces AI Chat Agent Set to Transform Direct Selling Operations

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April 18, 2023

Rallyware Announces AI Chat Agent Set to Transform Direct Selling Operations

Rallyware’s AI-enabled Chat Agent is anticipated to change both how direct selling companies operate and what distributors expect from these companies, giving way to a fully transformed distributor experience. With this easy-to-use “personal assistant” in hand, the field is excited to face the future.

In a notable expansion of their smart technologies, Rallyware, the Performance Enablement Platform for large distributed sales forces, proudly announces the introduction of generative artificial intelligence (AI) to their technology.

This breakthrough in field Performance Enablement technology makes it possible, even easy, for each distributor to become a selling powerhouse from day one. Rallyware’s Chat Agent, like a personal assistant, is always available to support the distributor, taking the guesswork away from the process of independent business building while bringing direct selling firmly into the AI age.

Ultimately, the introduction of this distributor-facing AI-enabled Chat Agent is anticipated to change both how direct selling companies operate and what distributors expect from these companies, giving way to a fully transformed distributor experience fit for the future.

AI-Enabled Chat Agent
Overall, Rallyware’s semantic search-enabled Chat Agent speaks with uplines and downlines alike to help them become more effective and proactive, to make more sales and grow their business in a hyper efficient way.

In building the Chat Agent, Rallyware used the fourth generation of the GPT (Generative Pre-Trained Transformer) LLM (Large Language Modeling) AI model. The result is the preeminent AI-enabled tool for direct selling, being built not only on intelligent technologies but also decades of performance data, making the Chat Agent highly knowledgeable about this unique and fast-moving vertical.

Over digital chat, distributors can engage in conversations with the Chat Agent about topics like product specifics, sales pitches, customer experiences, and more. The Chat Agent’s semantic capabilities, along with years of performance enablement data, help it determine the context of the query to reply with the relevant content nearly instantly, with speed, accuracy, and efficiency unmatched by a live representative.

This Chat Agent provides textual answers based on natural language processing. Yet its capabilities go far beyond this.

Rallyware harnesses the context and substance of the distributors’ ad hoc requests to automatically project the most powerful, personalized, and suitable growth path for each specific user. As such, the Chat Agent will suggest smart activities informed by live performance data, personal goals, and the company’s previously modeled top seller behaviors; context-based sales strategies; and business-building tactics particular to each distributor’s path, calibrated to connect with them and drive performance.

In this manner, the Chat Agent not only helps the distributor “know” what their next action should be, but presents the tool that will allow them to perform this action. In this way it is not just a “chatbot,” but a smart personal assistant, remembering the individual distributor’s ad hoc requests over time and evolving to suit their goals and needs with every use.

How the Chat Agent Works
When interacting with distributors, the Chat Agent will have gleaned the relevant contextual information from a large database of knowledge specific to the company.

Any company that rolls out the Chat Agent to its field will connect the agent with that company’s specific product, training, campaign, compliance, and other information, providing the Chat Agent a basis from which to conduct a dialogue with the distributors. At the same time, in conversations with distributors, the Chat Agent uses advanced semantic search capabilities to determine the context of the individual’s queries and concerns.

On this basis the Chat Agent provides “just-in-case” learnings, as described above–actions, strategies, aids, and more that apply to the particular case the distributor is facing right now. This intelligent framework builds on Rallyware’s already-existing “just-in-time” smart activities, which drive upskilling for distributors based on the actions they should take right now.

In terms of tone, the Chat Agent has been built to speak in a friendly, direct manner to lead the distributor toward their goal–with text-based replies, but also with visualized, interactive elements that guide the distributor intelligently to successful sales and business growth.

All at once, Rallyware’s Chat Agent cuts out tedious knowledge searching, impresses distributors with an easy user experience, and creates the most effective field possible, forever altering what distributors expect and deserve from direct selling companies, and evolving field operations going into the future.

Rallyware CEO Comments
“With this AI expansion, Rallyware is proud to be redefining the next generation of technology for field Performance Enablement,” says George Elfond, Rallyware’s CEO and Co-Founder.

“Today, leading direct selling enterprises must acquire and implement the most advanced technology to empower their field and outdo their competitors in a crowded, complex gig-driven market—and be prepared to react at scale, swiftly, to any market changes,” he continues. “Being deeply rooted in direct selling, we at Rallyware care about the industry’s evolution, success, and continued competitiveness. With this and future innovations, we are enabling direct selling organizations to digitally transform in a meaningful, lasting way.”

Rallyware is revolutionizing productivity for the direct selling field with AI that connects learning, engagement, and execution in one smart Performance Enablement Platform (“PEP”).

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TrueCommerce Launches New ERP Partner Program

STS News Desk

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April 18, 2023

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TrueCommerce Launches New ERP Partner Program

TrueCommerce xChange offers ERP resellers the opportunity to grow their business and help customers achieve complete EDI-ERP integration

TrueCommerce, a leading global provider of supply chain and trading partner connectivity, integration and omnichannel solutions, announced today the launch of its new partner program, TrueCommerce xChange. This program offers ERP resellers more advantages in their affiliation with TrueCommerce’s electronic data interchange (EDI) solutions. Together, they can offer businesses seamless integration with top ERP systems and streamlined data transmission with business partners through EDI.

“EDI and ERP success go hand in hand,” said Jacques Vigneault, SVP, global channels, TrueCommerce. “EDI-to-ERP integration yields more than just efficient business processes—it also opens opportunities for new supply chain partnerships and makes businesses more competitive. To maximize those efficiencies, companies need EDI solutions that integrate tightly with their ERP, and can scale to support growth. This is where our collaboration with ERP resellers can help.”

TrueCommerce’s EDI solutions and global supply chain network enable a level of integration and automation that results in “zero-touch orders” and seamless connectivity to marketplaces and trading partners for enhanced operational performance. As a reliable partner, TrueCommerce leverages its fully managed service model to handle project planning, implementation and day-to-day EDI operations for its customers. A staff of in-house experts provides flexible support and removes the burden of testing, maintenance and ongoing compliance.

“Partnering with TrueCommerce has provided our customers with the benefits of seamless EDI-ERP integration,” said Scott Jackson, president of Alta Vista Technology. “They have seen significant improvements in operational efficiency and accuracy since implementing TrueCommerce’s EDI solutions. With the launch of the TrueCommerce xChange partner program, we look forward to expanding our partnership and helping more businesses achieve EDI success.”

TrueCommerce xChange offers partners access to solution training, dedicated sales resources, co-marketing opportunities and other avenues to support the growth of their companies and clientele. Its focus on simplifying EDI implementation helps partners’ customers reduce supply chain complexities, improve performance and gain peace of mind. ERP partners can leverage TrueCommerce’s EDI solutions and integrations to deliver customers an accelerated return on their ERP investment.

“We are excited to announce the launch of TrueCommerce xChange,” underscored Vigneault. “We understand the challenges businesses face concerning EDI requirements and integrations, and our new partner program offers expanded resources that benefit both our partners and their customers, leading to mutually beneficial outcomes.”

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Valyant AI Advances Artificial Intelligence At Restaurants For Unmatched Performance

STS News Desk

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April 18, 2023

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Valyant AI Advances Artificial Intelligence At Restaurants For Unmatched Performance

Leveraging large language models — like Open AI’s ChatGPT — the conversational AI platform helps boost efficiencies and cut costs

Valyant AI, a leading provider of AI-powered customer service solutions, has announced the incorporation of language-learning models to enhance its industry-leading artificial intelligence technology for restaurants. This application is set to utilize the latest advancements in LLMs (similar to ChatGPT and Google’s LaMDA) for improving the comprehensiveness of its voice assistant system’s responses, speed and efficiency.

“From improved communication and a broader customer base to uniquely cost-effective customer support and competitive advantage, there are numerous reasons why we are pleased to incorporate LLM technology into our platform,” said Rob Carpenter, CEO of Valyant AI. “This technology allows us to better understand and respond to our customers’ needs, resulting in a more efficient and personalized customer service experience. We are constantly striving to provide the best possible customer service, and incorporating LLM technology is a significant step in consistently achieving that goal.”

The LLM technology utilized by Valyant AI is a type of artificial intelligence that allows computers to understand natural language and context in a previously impossible way. This technology has been trained on vast amounts of language data, allowing the platform to provide users with more accurate responses in less time, positively impacting customer satisfaction, reducing wait times and delivering a more efficient user experience overall.

A key distinction of Valyant AI’s usage of LLM technology is that it ensures customer data security and privacy by not sharing that information with any third-party external entities. This level of protection is crucial in maintaining customer trust and building a positive reputation in the industry.

Valyant AI is committed to staying at the forefront of technological advancements in artificial intelligence, and the incorporation of LLM technology is just one example of the company’s ongoing dedication to innovation.

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SalesTechStar Interview with Jean-Marc Chanoine, Global VP of Sales & Account Management at Templafy

Paroma Sen

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April 18, 2023

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SalesTechStar Interview with Jean-Marc Chanoine, Global VP of Sales & Account Management at Templafy

Jean-Marc Chanoine, Global VP of Sales & Account Management at Templafy comments on the importance of using the right automation and processes to drive business and sales output:

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Welcome to this SalesTechStar chat Jean-Marc, tell is about yourself and your journey through the tech market; we’d love to hear more about Templafy too…

I haven’t had the most traditional path to SaaS sales, but I credit those experiences as a huge contributor to my success at Templafy. I’m a lawyer by trade, started as a Navy JAG defense attorney and was the General Counsel for the Naval Nuclear Power Training Command. Eventually, I transitioned into consulting at Accenture where I was leading procurement organizations through digital transformations and organizational redesigns. I started at Templafy in 2019 as a Strategic Account Executive and have since moved my way up in the organization to Global VP of Sales & Account Management.

Templafy is the next gen complete document generation platform – essentially, we’re striving to remove any & all manual document work for knowledge workers. Which is something that rarely makes the job description but is absolutely critical to getting work done. In sales for example – there’s no deal without a proposal, relevant product descriptions, ROI models and more. We take care of that document creation work so sellers can focus more on building rock solid business cases and the interpersonal components of the deal – the work they do best.

We’d love for you to highlight more about your observations surrounding automation and sales: how are leading sales teams improving the end to end sales cycle today with better automated processes at scale and what can sales teams looking to catch up with this do to move forward faster?

Automation is nonnegotiable for sales teams today. There’s too much at stake to stick to the status quo of allowing manual and repetitive tasks to take up time in a seller’s day. It’s all about creating revenue, and as much of it as possible.

The sales teams that are improving their cycles with automation are doing so by focusing on eliminating those manual, repetitive tasks and more specifically documents. Think about the components of a sales process that are given no matter what: proposal writing, product descriptions, ROI models, and baseline email templates. They’re all documents that are necessary to get the deal done but can take a lot of time. Ultimately, sellers are spending an exorbitant amount of time on these documents instead of doing the interpersonal pieces of sales, like business development, talking to customers and prospects and more.

Simply put automate as much as possible to enable your sellers to do more of what you hired them to do – source and close deals.

What are some of the core automation trends in sales that you feel will take center stage over the next few years?

The first trend that I think will continue to grow is the use of AI in business development. We’re already seeing such incredible work from generative AI technologies, it’s only a matter of time until it becomes the status quo for organizations to use it in their initial sourcing conversations. Especially those smaller organizations who can’t afford an expensive XDR function. I expect to see them turn toward AI tools very quickly.

Additionally, I expect the idea of more practical automation to explode. The most obvious, risk-free use case for automation in enterprise organizations today is around eliminating repetitive and manual tasks and there isn’t a better example of this than document automation. I expect proposals and content to be created using software tools linked directly to core data sources like Salesforce, Microsoft Dynamics, and in home built systems – that way they can be produced quickly and accurately without using up the seller’s time.

Both practical automation and AI will allow for the majority of sellers’ time to be spent on human interaction and building value, which we all know is the true core of sales.

Seeing how AI is driving a different kind of change in the B2B tech and even sales space: how do you see it becoming more crucial to the overall sales process and tech stack?

AI will allow for fast cost reductions at organizations and will increase the quality of work expected from sellers. First, it will reduce cost because it will be able to streamline the basic XDR outreach function – especially as voice AI progresses – I can see a world where prospects don’t realize they’re interacting with AI and are only being passed on to a human seller after several interactions. And beyond that, AI will be another tool available to sellers to better understand and validate specific and complex use cases across a variety of industries. While the information should always be fact-checked, many generative AI tools can simply act as more powerful search engines.

Even further, I think AI will get rid of the lower-value tasks that are still taking up a lot of time in sellers’ days. It will force the industry to up level, and those that can navigate people and decision makers – the more intangible parts of sales – will be the ones that can succeed. But they’ll also be able to do their jobs better because they’ll be able to source and close more deals instead of splitting their days between that and creating the documents along the way.

Take us through some of the most influential salestech and martech that you feel marketing and sales should be paying more attention to, today?

Well first, I think the most important piece of tech a sales team can have today is something to automate their document creation process – which Templafy is known for. Beyond that, I think Highspot and Frontify are doing great work in their respective areas. Both of these platforms provide teams tools to stay aligned and move forward in one motion – which couldn’t be more important in an environment where you’re fighting for every dollar in every deal.

Can you highlight more about the future of the B2B tech market and in what ways you expect to see it grow?

Investors are going to expect B2B tech companies to show a path to profitability much earlier than before. The B2B tech market is just going to become more competitive in the coming years. We’re at a point where businesses are looking at investments extremely critically so there’s less money to go around and more competition in organizations vying to capture it. Knowing this I think that having a strong, focused sales team is more important than ever and to accomplish that teams need to lean on technology to replace the work that doesn’t ultimately lead to revenue creation.

About Templafy
About Jean-Marc

About Templafy

Templafy is a next gen document generation platform that automates all business document creation across organizations to activate and protect brands, drive governance and enable better document creation at any complexity and scale.

About Jean-Marc

Jean-Marc Chanoine is Global VP of Sales & Account Management at Templafy

Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!

Episode 161: How to Establish Better Customer Success Frameworks with You Mon Tsang, CEO and Founder of ChurnZero

Episode 160: Enhancing Inter Department Collaboration in B2B: with Tyrona Heath, Director of Market Engagement at LinkedIn’s B2B Institute

Episode 159: The Benefits of AI in Content Development, Marketing and Sales with Ben Pines, Director of Content at AI21.com

The Growth of Open Source eCommerce Platforms

STS Staff Writer

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April 18, 2023

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The Growth of Open Source eCommerce Platforms

Creating a resilient e-commerce website requires a significant amount of investment, particularly if you require advanced features or multiple plugins. For many merchants, affording such a large investment is not feasible, which is why they may opt for Open Source eCommerce Platforms. It offers many benefits to startups and established businesses and one significant benefit is reducing expenses. The major advantage is flexibility.

Let us first understand what is e-commerce, what are benefits of opensource e-commerce platforms, why Open Source E-commerce platforms are in demand now, and how they can help businesses.

What is e-commerce?

Electronic commerce, commonly referred to as e-commerce, involves the exchange of goods and services over the internet and other electronic networks. It encompasses a variety of transactions, such as online shopping, online banking, online ticketing, and online auctions. E-commerce enables businesses to conduct online store operations, expand their customer base, and provide consumers with convenient purchasing options from any location and at any time.

The advent of e-commerce has enabled businesses to broaden their customer base and operate 24/7. This not only saves time and effort but also allows consumers to purchase from any location and compare offerings from different vendors.

E-commerce transactions are categorized as business-to-consumer (B2C), business-to-business (B2B), and consumer-to-consumer (C2C) depending on the parties involved. Online shopping offers numerous payment options such as credit cards, electronic wallets, and bank wire transfers. Shipping and delivery options range from standard to expedited and even same-day delivery.

What is an Open Source e-Commerce Platform and what does it do?

An open-source eCommerce platform is a software system that is freely available for anyone to use, modify, and distribute. It is designed to facilitate online sales of products and services, and it typically includes features such as product management, shopping cart functionality, checkout and payment processing, and order management. Because it is open source, developers can access and modify the source code to customize the platform to meet their specific business needs. Open-source eCommerce platforms are often community-driven, with developers collaborating to improve and update the software over time. Popular examples of open-source eCommerce platforms include Magento, WooCommerce, and OpenCart.

To satisfy customer expectations in today’s market, it is crucial for businesses to develop an online presence. It is also crucial to build an online store that caters to the needs of the customers. The ability to reach clients anywhere in the world at any time due to the internet has made it an essential component of the business. Setting up and managing an online store, however, may be challenging, particularly for smaller and medium-sized businesses. To address this challenge, several businesses have resorted to open-source e-commerce systems.

By employing their free and open codebase to adapt and personalize their online store to their own demands, merchants can benefit from open source eCommerce platforms. This can give a more affordable option than building a custom e-commerce platform from the ground up, as well as flexibility and control over the look and feel of the website. Moreover, Open Source eCommerce Platforms frequently have a supportive developer community that offers updates, improvements, and support, which can lower maintenance costs and raise the general caliber of the online business.

Benefits of Open Source E-commerce platforms

When it comes to setting up and running an online store, many companies turn to open source ecommerce platforms. Because of the open-source nature of its development, users of these platforms have full access to the software’s source code and can tailor it to their individual requirements. It is precisely this adaptability that makes open source e-commerce solutions so appealing.

1. It is adaptable and can be modified:

Several advantages can be gained by using an open source e-commerce platform. Modularity is a major plus. As a result of the platform’s flexibility, open source e-commerce solutions can be adapted to meet the unique requirements of any given organization. The web shop’s appearance, functionality, and compatibility with external applications are all things that can be modified in this way. Because of their adaptability, open source e-commerce systems can be used by companies of varying sizes and in a wide variety of fields.

2. Cost Effective:

Open-source e-commerce platforms are advantageous since they save money. When opposed to proprietary ecommerce platforms, open source alternatives might be a financial boon for enterprises. Yet, there are still costs that must be incurred by businesses in order to have an operational online store.

3. Look and Functionality:

In addition, open-source e-commerce systems give businesses greater control over the appearance and functionality of their online storefronts. By having access to the platform’s source code, businesses can make any necessary modifications to the open-source e-commerce system. This feature can be highly beneficial for companies with specific requirements or those looking to distinguish themselves in the market.

4. Community Support:

Companies who use open-source e-commerce platforms have access to a sizable user base that can serve as a resource for questions and advice. A vast number of programmers, designers, and users collaborate on open-source e-commerce platforms. Businesses may rely on the help of this neighborhood.

Features Offered by Open Source E-commerce Platforms

Open source ecommerce platforms offer a range of features that enable businesses to build and run online stores efficiently. These features include

1. Customizable design:

Open source ecommerce platforms come with a range of templates and themes that can be customized to create a unique look and feel for an online store. These themes can be modified using HTML, CSS, and JavaScript.

2. Product management:

Open source ecommerce platforms enable businesses to add, edit, and manage products on their online store. They provide tools for managing inventory, tracking sales, and creating product categories.

3. Payment gateway integration:

Open source ecommerce platforms enable businesses to integrate with a range of payment gateways, allowing customers to make secure online payments using credit cards, PayPal, and other payment methods.

4. Order management:

Open source ecommerce platforms provide tools for managing orders, including tracking order status, processing refunds, and generating shipping labels.

5. Marketing and SEO:

Open source ecommerce platforms provide tools for optimizing an online store for search engines and promoting products through email campaigns, social media, and other channels.

6. Analytics and reporting:

Open source ecommerce platforms provide tools for tracking sales and customer behavior, enabling businesses to make data-driven decisions.

Some Latest Statistics: Open Source E commerce Platforms

Global e commerce sales have reached approximately 4.9 trillion US dollars in 2021 and it is projected to grow by 50% in the next 4 years. According to Statista by 2025 the figure will reach 7.4 trillion dollars and the global e commerce market is growing at a compound annual growth of 14.7% (2020 – 2027).

According to BuiltWith, as of March 2023, the top 3 open source eCommerce platforms globally are WooCommerce, Magento, and OpenCart.
WooCommerce, a popular open source eCommerce platform built on WordPress, powers over 28% of all online stores globally, according to Datanyze.
Magento, another widely used open source eCommerce platform, powers over 12% of all online stores worldwide, according to Datanyze.
OpenCart, an open source eCommerce platform built on PHP, powers over 5% of all online stores globally, according to BuiltWith.
The popularity of open source eCommerce platforms is expected to continue to grow, with a projected compound annual growth rate (CAGR) of 16.5% from 2021 to 2026, according to MarketsandMarkets.
The global COVID-19 pandemic has accelerated the shift towards online shopping, with eCommerce sales growing by 27.6% globally in 2020, according to eMarketer. This has further boosted the adoption of open source eCommerce platforms as businesses look to establish an online presence.
WooCommerce Checkout and Shopify have emerged as the dominant players in the ecommerce market, accounting for a majority of the share among the top 1 million sites. Previously, Magento used to be the market leader, but it currently owns only 7% of the global ecommerce market.
The ecommerce industry has witnessed significant growth in recent years, resulting in an increase in adoption rates for various platforms. For example, in 2018, WooCommerce Checkout had a market share of around 21%, which has now increased to 23% in 2023.
Shopify is the second-most-used platform among the top 1 million sites, with a market share of 20%. Its global market share stands at 11%, while WooCommerce dominates with a market share of 23%.

One notable change is the decline in Magento’s market share from 13% in 2018 to 7% in 2023. This can be attributed to the increased complexity of the platform compared to simpler alternatives that are now available in the market.

Leading Open Source E- Commerce Platforms

Establishing an online presence is essential for modern businesses seeking to reach customers globally. One effective strategy for launching and managing an online store is to utilize an open-source eCommerce platform. These platforms are built using open-source technology, which means that users can freely access the platform’s source code and customize it to meet their specific requirements. In the following sections, we will introduce you to the top 10 open-source eCommerce platforms currently available.

1. WooCommerce

WooCommerce is an open-source e-commerce platform designed specifically for WordPress, the most widely used content management system. It offers a user-friendly and convenient platform for businesses to launch their own online stores, complete with features for managing inventory, customer service, and financial transactions.

To help businesses establish their brand identity, WooCommerce provides a range of themes and plugins. It also seamlessly integrates with other WordPress plugins, such as email marketing and social media platforms, and includes robust product marketing features like cross-selling and upselling. WooCommerce is a popular choice for businesses of all sizes due to its intuitive interface and comprehensive documentation.

2. Magento

Magento is a popular e-commerce platform because it can be easily customized and expanded. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. It’s highly modifiable, with several different skins and add-ons to choose from so that the platform may be adapted to any company’s unique requirements.

Magento’s scalability is one of the platform’s most notable advantages. It’s perfect for enterprises of any size thanks to its scalability and ability to deal with massive product catalogs and voluminous visitor numbers. It also provides capabilities like localized language and currency support, as well as shipping and tax configurations tailored to certain regions.

Magento is a robust and versatile e-commerce platform, ideal for enterprises of all kinds, especially those with complicated needs and big amounts of traffic. It is used by a wide variety of e-commerce sites thanks to its adaptability, flexibility, and depth of features.

3. OpenCart

OpenCart is a well-liked e-commerce platform that is both free and easy to implement. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. It’s highly modifiable, with several different skins and add-ons to choose from so that the platform may be adapted to any company’s unique requirements. The intuitive layout of OpenCart is one of its greatest strengths. It requires little to no technical knowledge to install and use, and the admin dashboard is straightforward. In addition, it provides a number of promotional tools—discounts and specials, for example—that can boost a company’s bottom line.

Because of OpenCart’s robust user and developer base, merchants may access a variety of information and assistance to help them succeed. There is a wide variety of third-party plugins and integrations available, in addition to extensive documentation, forums, and tutorials. OpenCart is a simple and inexpensive e-commerce platform that may meet the needs of small and medium-sized enterprises that want to open an online store. Because of its low price, wide array of features, and ease of use, it is often used by e-commerce sites.

4. PrestaShop

PrestaShop is a popular e-commerce platform because of its versatility and user-friendliness, plus it’s free and open source. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. With a wide variety of available themes and modules, the platform may be adapted to meet the demands of any given organization. PrestaShop’s intuitive layout is a major selling point.

PrestaShop’s modular design allows stores to pick and choose the features they need, rather than having to pay for those they won’t use. It also provides capabilities like localized language and currency support, as well as shipping and tax configurations tailored to certain regions. Because of PrestaShop’s developer and user base, businesses can tap into a plethora of resources and expertise. There are many third-party modules and connectors available, as well as extensive documentation, forums, and tutorials.

5. osCommerce

Since the year 2000, osCommerce has been in existence as an open-source e-commerce solution. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. It’s very modifiable, with a wide variety of premade layouts and supplemental features to choose from.

The stability of osCommerce is a major advantage. From its inception more than two decades ago, a sizable and engaged group of developers and users has worked together to shape and improve it. It implies there is a lot of help and information for companies that use the platform.

As a whole, osCommerce is an excellent e-commerce platform that can scale with your company without breaking the bank. Several e-commerce sites opt for it because of its reliability, flexibility, and variety of features.

6. Zen Cart

Zen Cart is a popular e-commerce platform because of its adaptability and ease of use. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. It’s very modifiable, with a wide variety of premade layouts and supplemental features to choose from. Zen Cart’s flexibility allows merchants to create a site that meets their needs exactly, without having to upgrade to a more robust plan. It also provides capabilities like localized language and currency support, as well as shipping and tax configurations tailored to certain regions.

In sum, Zen Cart is an e-commerce platform that can be scaled to the needs of any business. It’s favored by many e-commerce sites because of its user-friendliness, adaptability, and abundance of features.

7. Spree Commerce

Spree Commerce is a free and open-source e-commerce solution based on the Ruby on Rails foundation. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. With a wide variety of extensions and connectors, the platform may be adapted to meet the unique requirements of any given organization.

Spree Commerce’s adaptability is a major plus. Because to its modular design, organizations can pick and choose the features and expansions they require without having to pay for those that aren’t used. In addition, it includes a number of marketing tools, such as sales and discounts, that can boost a company’s bottom line. All things considered, Spree Commerce is an e-commerce platform that can grow with your company. It is favored by many e-commerce sites due to its adaptability, flexibility, and variety of features.

8. Drupal Commerce

A free and open source e-commerce solution, Drupal Commerce is based on the popular Drupal CMS. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. A wide variety of modules and themes allow the platform to be adapted to the individual requirements of any organization.

The fact that Drupal Commerce can leverage Drupal’s built-in content management features is a major plus. Because of this, a company just needs one system to run its online store and its website. In addition, it includes a number of marketing tools, such as sales and discounts, that can boost a company’s bottom line.

Due to its scalability, Drupal Commerce is capable of handling massive transaction and visitor volumes. Drupal Commerce is an e-commerce platform that can grow with your business. Several e-commerce sites like it because Drupal’s content management tools, flexibility, and extensibility make it easy to adapt to specific business needs.

9. Saleor

Saleor is a free and open-source e-commerce platform developed with the Python programming language and the Django web framework. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. It’s incredibly flexible, with numerous add-ons and skins to choose from so that the platform may be adapted to the demands of any given enterprise.

The adaptability of Saleor is a major advantage. Because to its plugin system and flexible architecture, organizations only need to pay for the capabilities they really use. In addition, it includes a number of marketing tools, such as sales and discounts, that can boost a company’s bottom line. All things considered, Saleor is an e-commerce platform that can grow with your company. It is favored by many e-commerce sites due to its adaptability, flexibility, and variety of features.

10. Sylius

Sylius is a free and open source e-commerce solution based on the Symfony PHP framework. Features like inventory management, order tracking, and secure payment gateway integration are only the beginning of what this e-commerce platform has to offer. It’s incredibly flexible, with numerous add-ons and skins to choose from so that the platform may be adapted to the demands of any given enterprise.

Sylius’s modular design is one of its greatest strengths. It’s built to be very adaptable, so businesses can pick and choose the features and plugins they require without having to pay for those they don’t use. In addition, it includes a number of marketing tools, such as sales and discounts, that can boost a company’s bottom line.

Some common use cases: OpenSource eCommerce Platforms

1.Educational institutions

Open source eCommerce platforms are being used more frequently by educational institutions to market online courses, textbooks, items, and event tickets. Online courses and e-learning resources are available from a wide range of educational institutions. Online course delivery and sales can be handled seamlessly by open source eCommerce systems like Moodle and Open edX. Colleges can use these platforms to offer self-paced or instructor-led courses and take money online.

Educational institutions can use open source eCommerce platforms to sell branded merchandise such as t-shirts, caps, and bags. These platforms allow institutions to create online stores that integrate with their existing website, making it easy for students, alumni, and supporters to purchase merchandise. They can create customized event pages with registration forms, ticket options, and payment gateways.

Open source eCommerce platforms can be used by educational institutions to raise funds for various initiatives. For example, they can sell customized products, accept donations, or offer premium memberships to generate revenue. Open source eCommerce platforms can be used to create an online bookstore that offers the same products and services. This can help institutions reach a wider audience and generate additional revenue.

Overall, open source eCommerce platforms provide educational institutions with a flexible and cost-effective way to sell products and services online. They can be customized to meet specific business requirements and integrated with existing systems, making them an attractive option for institutions of all sizes.

2. Developers and Agencies:

Developers and agencies are using open source eCommerce platforms to create custom solutions for their clients. Open source eCommerce platforms provide developers and agencies with the flexibility to customize the code and create unique online stores that meet specific business requirements. This allows them to build custom solutions for their clients that cater to their specific needs.

Open source eCommerce platforms can be easily integrated with third-party systems such as payment gateways, shipping providers, and customer relationship management (CRM) systems. This allows developers and agencies to create a seamless user experience for their clients. Open source eCommerce platforms are often more cost-effective than enterprise-level eCommerce solutions. This makes them an attractive option for small and medium-sized businesses that have a limited budget.

open source eCommerce platforms provide developers and agencies with the freedom and flexibility to create custom solutions for their clients that meet specific business requirements.

3. Non-Profits:

Non-profits are increasingly using open source eCommerce platforms to accept donations, sell merchandise, and raise funds for their cause. They can create customized donation forms, integrate with payment gateways, and track donations in real-time. This allows them to easily collect donations from supporters around the world.

Non-profits can use open source eCommerce platforms to sell branded merchandise such as t-shirts, mugs, and stickers. They can create online stores that integrate with their existing website, making it easy for supporters to purchase merchandise and show their support. It can be used to raise funds for various initiatives. For example, they can sell customized products, accept donations, or offer premium memberships to generate revenue.

They can create customized event pages with registration forms, ticket options, and payment gateways and also manage memberships and subscriptions. They can create customized membership plans, accept payments online, and track member activity in real-time. So, open source eCommerce platforms provide non-profits with a flexible and cost-effective way to raise funds and generate revenue for their cause. They can be customized to meet specific business requirements and integrated with existing systems, making them an attractive option for non-profits of all sizes.

Conclusion

The e commerce market is growing at a rapid pace and it has become a key source of income for many businesses. Adapting to the needs of the customers is vital and customers are becoming very demanding, businesses can benefit from an adaptable and customized solution for building and maintaining their online stores with the help of open source e-commerce platforms. These platforms help businesses of all kinds develop a solid online presence and boost sales with a variety of tools for managing products, orders, and payments.

Compared to closed-source platforms which can be costly and require regular updates, open-source e-commerce platforms are mostly free to use. They offer the flexibility to customize your online store according to your preferences. While some platforms may be complex and confusing for non-developers, there are options available that do not require any coding experience.

**The primary author of this article is our contractual staff writer – Sakshi John.

Amazon launches European Expansion Accelerator allowing sellers to sell across all EU marketplaces with just two clicks!

STS News Desk

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April 18, 2023

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Amazon launches European Expansion Accelerator allowing sellers to sell across all EU marketplaces with just two clicks!

Amazon announced the launch of a new offering that will allow sellers to expand their business to nine EU stores with just a few clicks. The European Expansion Accelerator (EEA) will serve all active sellers and make it easier for them to list their products in all EU and the UK stores and in turn giving customers access to millions of products.

With EEA, Amazon selling partners can access one page in Seller Central, discover the stores they are not yet selling in and click to expand. Their account registration, set-up, translations, listing, shipping setup, product eligibility checks and catalogue customizations will be executed automatically under three business days. The new system achieves this by triggering multiple existing Amazon tools (e.g. List-Once-Sell Globally, Build International Listings) to complete end-to-end expansion in one or more stores, without the need of using different tools by sellers.

EEA is an automated expansion solution created by inter-connecting standalone Amazon tools. It provides a successful expansion process that sellers can trigger, eliminating the need for them to navigate several different tools and reduce the time it takes to be up and running in multiple European stores. They can opt to expand one store at a time or across all nine EU and the UK stores at once. The new system enables continuous expansion for new products and communication through store-specific recommendations. It uses selling partner’s preferences from their main store and replicates the same information across different stores.

Customers will benefit from new products, attractive prices and faster delivery options. Amazon will also continue to offer selling partners with the same benefits and access to important tools such as; VAT Services program (VISA), payment processing, credit card fraud protection, promotional features, reports and analytics.

“European Expansion Accelerator is a solution our selling partners were missing for years; to grow and offer millions of new products to Amazon customers in multiple stores. We’re pleased to be able to now offer this two-click step to sellers in Europe so that they can expand their businesses with Amazon” said, Xavier Flamand, VP of Seller Services Europe.

European Expansion Accelerator is free to use and is available to all professional selling partners who already sell in at least one of Amazon Europe stores in France, Germany, Italy, Spain, Netherlands, Poland, Sweden, Belgium and the UK. For more information about European Expansion Accelerator, download our guide today.

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.

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StoreAutomator Becomes Certified Channel Aggregator in Mirakl Connect Platform

STS News Desk

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April 18, 2023

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StoreAutomator Becomes Certified Channel Aggregator in Mirakl Connect Platform

Through this partnership, StoreAutomator’s brand partners can now easily list and manage their products, reaching millions of new customers and driving sales growth via Mirakl Connect, home to 350+ marketplaces with the world’s most trusted retailers.

StoreAutomator, preferred choice of platform for brands looking to scale online through multichannel sales and dropshipping automation, announced that it has joined Mirakl Connect, establishing a new partnership with Mirakl—the industry’s first and most advanced enterprise marketplace SaaS platform—to accelerate ecommerce for brands around the globe.

Today, Mirakl powers more than 350 marketplaces around the globe, generating more than $6 billion in gross merchandise value in 2022 alone. “We are excited to partner with Mirakl and provide our users with a seamless solution for listing and managing their products on Mirakl supported marketplaces -including Kroger, Belk, and Macy’s” said Gokhan Erkavun, CEO/Cofounder of StoreAutomator. “By leveraging the power of Mirakl Connect and StoreAutomator, retailers can quickly and easily expand their product offerings and reach new customers”.

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Qlik Celebrates Partner Excellence with Annual Global and Regional Partner Awards

STS News Desk

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April 18, 2023

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Qlik Celebrates Partner Excellence with Annual Global and Regional Partner Awards

Awards Recognize Outstanding Achievement and Innovation in Joint Customer Success

Qlik today announced the winners of its annual Global Partner Awards, recognizing the Qlik partner community for excellence in helping drive customer adoption of Qlik Cloud^®, the industry’s only end-to-end multi-cloud data and analytics platform. The Global Partner awards were unveiled at QlikWorld, where the company also celebrated its Regional Partner awards, which were announced earlier this year at Qlik’s Virtual Partner Summit.

“It’s been an incredible year of growth and evolution by our partners in helping customers to realize more value from their data through Qlik solutions,” said Itamar Ankorion, SVP Global Partners and Alliances at Qlik. “Customers are looking to increase their ability to leverage data for insights and action, especially in the cloud, and we’re thrilled to celebrate our partner ecosystem and our mutual success.”

Global Partner Award recipients

Technology Partner of the Year: Amazon Web Services
Technology Partner Innovation: Databricks
System Integrator Partner of the Year: Accenture
System Integrator Partner Innovation: TCS
OEM Partner of the Year, North America: Arch Systems
System Integrator Partner of the Year, North America: Capgemini
OEM Partner of the Year, EMEA: TeamSystem
System Integrator Partner of the Year, APAC: PwC

North America Partner Award recipients

Solution Provider of the Year: DI Squared
New Partner of the Year: Natsoft Corporation
Best Enabled Partner of the Year: IPC Global Services
Data Integration Partner of the Year: Analytics8
Enterprise Partner of the Year: Capital Data

EMEA Partner Award recipients

Solution Provider of the Year: INFORM GmbH
Best Partner-Sourced Partner of the Year: Horsa Insight
Best Enabled Partner of the Year: EVACO GmbH
Data Integration Partner of the Year: Business & Decision AG
Master Reseller of the Year: Witside LTD
SaaS Partner of the Year, EMEA: Mercanza S.L.

Asia Pacific Partner Award recipients

Solution Provider of the Year: Integrated Business Technologies
Master Reseller of the Year: Insight Technology
New Partner of the Year: Trivi Data Consulting
Authorized Reseller of the Year: Lagozon Technologies
Top Enabled Partner of the Year: Exponentia
Active Intelligence Partner of the Year: Boon Solutions
Million Dollar Club: Integrated Business Technologies

Latin America Partner Award recipients

Solution Provider of the Year: Qubo Tecnologia E Sistemas
Master Reseller of the Year: Inteligencia de Negocios
New Partner of the Year: Fourier Analytics
Authorized Reseller of the Year: H2J Solucoes Corporativas em Gestao e TI
Customer Success Partner of the Year: Nordica

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Nintex Transition Plan Announced Following Workflow Retirement in Microsoft 365

STS News Desk

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April 18, 2023

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Nintex Transition Plan Announced Following Workflow Retirement in Microsoft 365

Nintex, the global standard for process intelligence and automation, today announced a transition plan for Nintex Workflow for Office 365 customers following Microsoft’s decision to retire the existing Microsoft SharePoint 2013 workflow engine in Microsoft Office 365.

The success of the Nintex business and their customers has flourished because of Nintex’s early investments in workflow technology and the strong partnership they continue to have with Microsoft.

Today, Microsoft announced that SharePoint 2013 workflows will be turned off for new tenants as of April 1st, 2024, and will be removed from existing tenants and fully retired as of April 1st, 2026. This applies to all environments, including Government Clouds and the U.S. Department of Defense.

Nintex has partnered closely with Microsoft in anticipation of this announcement, as Nintex Workflow for Office 365 utilizes the Microsoft SharePoint 2013 workflow engine. To support customers who rely on Nintex to manage and run their business-critical processes, Nintex announced the Nintex Upgrade Program in September 2022 to provide a seamless transition path to Nintex Automation Cloud, Nintex’s modern, cloud-hosted workflow solution.

Holly Anderson, Nintex VP of Product Marketing, said that “while today’s news shouldn’t come as a surprise to customers, it is important for organizations to thoughtfully plan their migration. As process experts, Nintex is uniquely equipped to help.”

The Nintex Upgrade Program is designed to make the transition as simple as possible by providing migration tools, services, and dedicated support from Nintex process experts. For more information about the program and to tailor a solution that ensures continuity for your processes, customers can visit the Nintex Upgrade Center.

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Messagepoint Positioned as the Leader in the 2023 Spark Matrix Customer Communication Management by Quadrant Knowledge Solutions

STS News Desk

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April 18, 2023

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Messagepoint Positioned as the Leader in the 2023 Spark Matrix Customer Communication Management by Quadrant Knowledge Solutions

The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading Customer Communication Management vendors.
Messagepoint, with its comprehensive content and communication management capabilities, has received strong ratings across the parameters of technology excellence and customer impact.

Quadrant Knowledge Solutions announced that it has named Messagepoint a 2023 technology leader in the SPARK Matrix: Customer Communication Management, 2023.

The Quadrant Knowledge Solutions’ SPARK Matrix™: Customer Communication Management market research report includes a detailed global market analysis of major vendors. The research comprises vendors’ product features and functionalities, as well as competitive differentiating factors. The research provides competitive landscape and vendor analysis to enable technology vendors to enhance their understanding of the market and implement a growth-oriented technical roadmap.

According to Prakhar Bansal, Analyst at Quadrant Knowledge Solutions, “Messagepoint’s customer communication management platform provides organizations with an intelligent, centralized content hub in which non-technical business users can author and manage complex content and rules. Additionally, the platform offers an AI-powered content intelligence engine, which allows organizations to efficiently optimize, consolidate and migrate content.

“Messagepoint is capable of catering to diverse customer needs across industry verticals, with its comprehensive capabilities, compelling customer references, comprehensive roadmap and vision and product suite with high scalability. It has received strong ratings across technology excellence and customer impact and has been positioned as a leader in the SPARK Matrix: Customer Communication Management, 2023,” adds Prakhar.

“We are excited to be recognized as a technology leader in the CCM space by Quadrant Knowledge Solutions for the third year in a row,” said Steve Biancaniello, CEO of Messagepoint. “Messagepoint continues to innovate and lead the market in introducing new technologies and approaches to the CCM market that make it easier to create, optimize, and manage complex, personalized content and communications across all channels.”

Quadrant Knowledge Solutions defines customer communication management as a platform that includes an integrated suite of solutions to create, manage, deliver, store and retrieve inbound and outbound communications to ensure a consistent and personalized customer experience across different communication channels and touchpoints. The integrated suite enables organizations to perform strategic communication planning, improve overall customer experience and track performances or requirements to minimize communication risks and proactively make informed communication decisions in alignment with business needs.

TrueCommerce xChange offers ERP resellers the opportunity to grow their business and help customers achieve complete EDI-ERP integration

Leveraging large language models — like Open AI’s ChatGPT — the conversational AI platform helps boost efficiencies and cut costs

Welcome to this SalesTechStar chat Jean-Marc, tell is about yourself and your journey through the tech market; we’d love to hear more about Templafy too…

We’d love for you to highlight more about your observations surrounding automation and sales: how are leading sales teams improving the end to end sales cycle today with better automated processes at scale and what can sales teams looking to catch up with this do to move forward faster?

What are some of the core automation trends in sales that you feel will take center stage over the next few years?

Seeing how AI is driving a different kind of change in the B2B tech and even sales space: how do you see it becoming more crucial to the overall sales process and tech stack?

Take us through some of the most influential salestech and martech that you feel marketing and sales should be paying more attention to, today?

Can you highlight more about the future of the B2B tech market and in what ways you expect to see it grow?

Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!

What is e-commerce?

What is an Open Source e-Commerce Platform and what does it do?

Benefits of Open Source E-commerce platforms

1. It is adaptable and can be modified:

2. Cost Effective:

3. Look and Functionality:

4. Community Support:

Features Offered by Open Source E-commerce Platforms

1. Customizable design:

2. Product management:

3. Payment gateway integration:

4. Order management:

5. Marketing and SEO:

6. Analytics and reporting:

Some Latest Statistics: Open Source E commerce Platforms

Leading Open Source E- Commerce Platforms

1. WooCommerce

2. Magento

3. OpenCart

4. PrestaShop

5. osCommerce

6. Zen Cart

7. Spree Commerce

8. Drupal Commerce

9. Saleor

10. Sylius

Some common use cases: OpenSource eCommerce Platforms

1.Educational institutions

2. Developers and Agencies:

3. Non-Profits:

Conclusion

Awards Recognize Outstanding Achievement and Innovation in Joint Customer Success

The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading Customer Communication Management vendors.

Messagepoint, with its comprehensive content and communication management capabilities, has received strong ratings across the parameters of technology excellence and customer impact.

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