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Hired Releases “2023 State of Software Engineers Report”

2022 layoffs impacted demand and salaries for junior and nontraditional engineering candidates; Ruby on Rails is the most in-demand skill; natural language processing engineers earned highest average salaries

Hired, the leading AI-driven hiring marketplace matching tech and sales talent with top companies, today released its annual report, Big Transitions in the Tech Industry: Hired’s 2023 State of Software Engineers. Key findings include that the San Francisco Bay Area paid the highest yearly average salaries in 2022 for both local and remote engineering roles, at $180K and $176K respectively. Philadelphia saw the largest average year-over-year increase in salaries for both local and remote roles (12% and 7%, respectively).

Hired also found that remote roles commanded higher salaries than local roles, especially in smaller markets. Software engineers received a higher proportion of interview requests (IVRs) for remote roles than for local ones in 2022 across every market, except London. At the end of December 2022, remote roles in every market except London paid more than local roles.

2022 saw a wave of high-profile layoffs in the tech industry with more than 150,000 tech workers losing their jobs. The 2022 layoff period (defined by Hired to be between May to December 2022) shifted employer demand to candidates with more years of experience. 72% of interview requests went to candidates with six or more years of experience by December 2022, up from 64% in January 2022. Senior talent also saw higher salary increases than junior talent from 2021 to 2022.

During the 2022 layoff period, local salaries also showed more volatility while remote salaries flattened. The SF Bay Area had the highest salaries during the layoff period for remote roles at $180K, followed by Seattle ($175K), New York ($169K). For local roles during the layoff period, the highest-paying markets were also SF Bay Area ($180K), Seattle ($169K), and New York ($162K). Los Angeles saw the largest negative impact on local salaries, decreasing by 6% to $152KPhiladelphia saw the greatest amount of growth, with local salaries increasing by 7% to $150K.

“We’ve witnessed an incredible shift in the tech hiring landscape since we published 2022’s report,” says Josh Brenner, Hired CEO. “After significant rounds of layoffs in the last few quarters, employers and candidates alike are finding their footing for 2023.

The job reports and declining unemployment rates, however, are promising, and companies in various sectors are still hiring. It may feel more quiet than a year ago, but we’re optimistic this ‘tech winter’ is thawing. For instance, our data shows a shift in hiring strategies as more companies pursue senior candidates and certain coding skills. Most continue to prioritize remote roles, despite some high-profile companies calling to ‘Return to Office.’

Read More: Brandless Makes The List Of Top Ecommerce Startups In 2023

Tech workers, hiring managers, and talent professionals are wildly resourceful and creative problem-solvers. We’re here to help them navigate this quickly evolving climate to make hiring more equitable, efficient and transparent for all.”

Additional key findings from the report include:

  • Despite layoffs and market volatility, engineers remain optimistic: Despite mass downsizing efforts at the end of 2022, most (68%) surveyed software engineers are not concerned they will lose their jobs in the next six months. The majority (40%) of candidates witnessed the demand for engineering talent increase in 2022 and expect it to continue through 2023. 20% more also feel it will increase, despite no personal evidence in 2022.
  • But more engineers are feeling the pressure to work more hours: While 49% of surveyed candidates were not willing to work more hours to ensure job stability, 36% would if they were asked. More than half of respondents feel the push to work more hours or that the request is imminent.
  • Engineers are even more adamant about flexibility and remote work – and employers agree. 39% of candidates with a Hired profile preferred only remote roles by December 2022, compared to 16% of candidates in December 2021. If faced with a mandated RTO 21% would quit immediately, and 49% would “quiet quit” by staying while looking for another job. Surveyed employers ranked “flexible work schedules” as the top benefit they’re prioritizing over the next six months, after compensation, healthcare and PTO.
  • Natural Language Processing (NLP) engineers saw the highest salaries: NLP engineers experienced the highest salary growth (10% increase) compared to 2021 and received the highest average salary in 2022 ($179K/year) out of all software engineering roles.
  • Backend engineers saw the highest demand: Backend engineers received 59% of all interview requests on Hired’s platform, up 3% from 2021 – higher than Fullstack engineers (56%) and frontend engineers (25%). Employers surveyed said that, if they were still hiring for engineering talent, the most difficult roles to fill over the last six months were backend engineers (41%), engineering managers across all areas (38%), and full stack engineers (27%).
  • While the crypto industry has been volatile, demand for skilled blockchain engineers has held steady: the number of interviews for blockchain engineers dropped substantially from Q2 2022 to the close of 2022, but the salary for the role remained relatively level at $173K – the second highest engineering salary for 2022. In a shift from the crypto boom times of 2021, the least amount of surveyed candidates (4%) responded that they’re passionate about building products and coding for alternative currencies.
  • While demand for non-traditional software engineering candidates was steady, traditional engineering candidates earned more and the wage gap widened for non-traditional candidates: Engineering candidates with traditional educational backgrounds still make more ($163K) than candidates with nontraditional backgrounds ($157K). While salaries grew YoY for engineers with traditional and non-traditional backgrounds, US candidates with nontraditional educational backgrounds now made $.96 to every dollar earned by candidates with traditional backgrounds – compared to $.99 in 2021.
  • Smaller markets showed the highest demand for underrepresented (non-White/non-Asian or non-male candidates) candidates: Tier 3 markets of Tampa (32%), Atlanta (31%), and Columbus (31%) sent the highest number of interview requests to the underrepresented engineering candidates.
  • Ruby on Rails was the most in-demand skill: Ruby on Rails was the most in-demand skill, followed by Ruby, Scala, and Go (2022’s most in-demand skill). Engineers proficient in Ruby on Rails had nearly 1.64X more interview requests from employers when compared to the marketplace average.
  • Engineers believe AI and Python will be the hottest areas and skills for 2023: 57% of surveyed engineering candidates said that AI/ML/data science will be the sector to keep an eye on, followed by fintech (49%), and healthtech (44%). 64% of engineering candidates ranked Python as the number one programming language to master in 2023; followed by JavaScript (49%), then SQL (44%).
  • Engineering managers need to be top communicators with a balance of hard and soft skills in 2023: Candidates ranked communication skills as the top skill they feel will be important for engineering managers specifically over the next six months, above leadership/team membership and building (team and/or products) skills. Surveyed employers prefer the engineering manager who excels at keeping abreast of architecture and technical changes (“The Tech Lead EM” archetype).

Read More: SalesTechStar Interview with Matthew Sentena, Senior Vice President, Global Sales at Digital.ai

The 2023 State of Software Engineers report analyzes trends in demand for skills, salaries, and work preferences from over 68,500 candidates and 494,000 interactions between employers and software engineering candidates between January 2021 through December 2022. The report also surveyed more than 1300 software engineers and 120 talent professionals and hiring managers on Hired’s marketplace.

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project44 Launches Ocean Terminal Visibility to Drive Enhanced Insights Within Ports and Terminals

Shippers and logistics service providers can overcome delays, optimize land-side operations and reduce demurrage fees

project44, the connective tissue of the global supply chain, today announced new capabilities within its supply chain visibility platform, Movement by project44™, with the addition of Ocean Terminal Visibility. With highly accurate, real-time data on the status and location of containers within the terminal, shippers and logistics service providers (LSPs) can improve inland planning, minimize demurrage and drayage fees, and address delays or disruptions.

“Many supply chain delays don’t happen in transit, but at interchange points like ports. Containers enter a ‘black box’ when they travel through terminals, and that jeopardizes efficiency downstream,” said Jett McCandless, founder and CEO, project44. “We’re taking the mystery out of container status and location with our new Ocean Terminal Visibility capabilities, giving customers true end-to-end visibility.”

This week, project44 introduced Ocean Terminal Visibility at TPM23, a conference for the Trans-Pacific and global container shipping and logistics community held each year in Long Beach, California. Shippers and logistics services professionals are ushering in the next generation of supply chain management as they help their organizations navigate “never-normal” supply chains, taking innovative approaches to solve evolving logistics business challenges by harnessing advanced technologies.

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By extending visibility for shippers and LSPs who are importing to North American ports, Ocean Terminal Visibility addresses persistent challenges like high demurrage fees, poor drayage operation management, inefficient warehouse management and substandard demand planning. Ocean Terminal Visibility provides container discharge events, precise location, last free day information and status—such as holds, customs clearance and availability for pickup.

“As an omnichannel retailer with over 1,000 stores in North America, having complete visibility into our supply chain gives us the insights we need to put customers at the center of every decision,” said Jamie Bragg, EVP and Chief Supply Chain Officer at Tailored Brands. “We source product from around the world, so gaining visibility into ports through Ocean Terminal Visibility will make a big difference in overcoming import delays.”

Combined with project44’s Ocean Visibility and Port Intel products, Ocean Terminal Visibility provides the only holistic solution for shippers and LSPs to address common port challenges. Beyond this, project44’s Ocean Emissions Visibility, Sailing Schedules, Carrier Analytics and Detention & Demurrage offerings deliver the most comprehensive carrier insight capabilities available on the market. As companies move goods through ports, they now have access to the intelligence they need at the shipment and container levels to streamline operations and enable better business decisions. project44 cleanses and normalizes data and uses advanced data science to calculate the most accurate estimated times of arrival for key milestones, enabling more sophisticated logistics planning.

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“Ocean visibility has been a challenge for ASICS over the last couple of years and terminals are the biggest blind spot. It’s therefore exciting to see project44’s continued innovation for international supply chain visibility,” said Roy Nijman, Global SAP Logistics Solution Owner at ASICS.

“Steam has rapidly grown to over 250 drayage team members moving more than 120,000 containers a year over the last few years,” said Jon Poehnelt, Chief Commercial Officer at Steam Logistics. “The key to our success has been our ability to keep decision-making as close to the customer as possible, allowing us to move fast and be proactive for our customers. With project44’s extended capabilities, providing accurate and actionable visibility in the terminal, we’re now better equipped than ever to provide an even greater value to our customers and carriers.”

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BillingPlatform Experiences 80% YoY Revenue Growth Driven by Major Enterprise Customer Wins

Revenue Lifecycle Management leader differentiates from competitors and expands market share through platform innovations designed to address changing customer needs

BillingPlatform, the enterprise monetization platform for today’s innovative business models, announced key metrics of its growth and momentum in 2022. Last year, the company experienced 80% revenue growth and 78% bookings growth, all while maintaining industry leading customer retention rates.

BillingPlatform’s commitment to innovation has accelerated the company’s growth, as the company saw its enterprise customer base increase 38% in 2022 with major names such as CCC Intelligent Solutions Inc., Otava, InComm Payments, Vantage Towers and Emburse. BillingPlatform has maintained consistent growth for the last three years, experiencing a three-year revenue growth rate of 243%, which put them on the Deloitte Fast 500 for the third consecutive year. Also in that same three-year period, the company grew its billings under management by 250%.

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Focused on innovation, BillingPlatform releases monthly updates to offer the most comprehensive solutions and capabilities to its customers. One such enhancement last year was a new configure, price, quote (CPQ) module that helps B2B organizations offer a fast, seamless experience configuring and buying products and services customized to buyers’ needs. Additionally, to help companies overcome revenue management challenges and be equipped to launch new business models quickly, BillingPlatform enhanced its Revenue Recognition solution that automates all revenue recognition processes and can be tailored to exact business needs — supporting any monetization strategy, any contract change, any customer event and any sales strategy.

Based on these innovations and customer momentum, the company was recognized by many industry leaders and awards programs for its success and achievements over the last year. BillingPlatform was named a Leader by IDC in its 2022 MarketScape for Enterprise-focused Subscription and Usage Management Applications. Analysts highlighted BillingPlatform’s real-time solution that “has centralized price management, price simulation, dynamic pricing support and supports more than 25 pricing models.”

BillingPlatform was also named to Constellation Research’s Smart Services Digital Monetization ShortListÔ for 2022 and positioned as an Automated Revenue Management Market Leader by MGI Research based on an independent analysis of its product, management, strategy, finances and channels. The company was also honored by Best in Biz Awards for its third consecutive year, listed No. 2,396 on the 2022 Inc. 5000 and named a winner in the 2021 Colorado Companies to Watch list.

“Last year was defined by an accelerating opportunity for us, as larger enterprises looked to digitally transform their entire revenue management operations to introduce new business models and automate the quote-to-cash process,” said Dennis Wall, BillingPlatform’s CEO. “Our continued growth and success are driven by our modern, flexible platform that addresses any revenue management scenario and is a cornerstone for companies looking to transform their financial middle office.”

Read More: SalesTechStar Interview with Ang McManamon, VP of Sales at Crunchbase

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Interactions Welcomes Matt Malek as Chief Financial Officer to Drive Next Phase of Growth

Malek brings deep financial, strategic and operational expertise to Interactions’ leadership team as the conversational AI market heats up

Interactions, the world leader in conversational artificial intelligence (AI), announced Matt Malek has joined the company as Chief Financial Officer (CFO). With more than 20 years of financial experience, Malek will help deliver Interactions’ next phase of growth as the company meets the rapidly rising demand for AI-powered customer experiences (CX).

Malek has an impressive track record of delivering business transformation in large and small enterprises and has held leadership roles in finance, operations and sales. Most recently, he served as Chief Operating Officer and Chief Financial Officer at two M100 portfolio companies, GenVault and DocuVault. He brings deep expertise in all aspects of business leadership—including strategy development, planning—to his new role.

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“Our industry is booming as companies recognize that excellent CX is the cornerstone of long-term business success,” said Michael Iacobucci, CEO of Interactions. “Matt’s leadership and broad experience will be instrumental to Interactions achieving our ambitious growth targets.”

Malek joins Interactions at a pivotal moment in the CX industry. Exceptional CX has become business critical. In fact, 32% of all customers say they will leave a brand after just one negative customer experience. As the leading Intelligent Virtual Assistant (IVA) provider that delivers customer support’s most human-like experiences through a combination of AI and real-time human processing, Interactions enables unprecedented levels of accuracy and contextual understanding. With Interactions, customers can communicate their support needs in natural language through voice, text and chat and quickly resolve their issues. The result is a vastly improved experience for the customer that generates significant value for businesses that use Interactions.

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“Transformation has been a throughline of my career, and I’m drawn to companies with the vision to define how a category operates,” said Malek. “As customer experience becomes more personalized, more automated and more essential by the day, there is no better company to capitalize on the growth opportunity than Interactions.”

Malek will manage Interactions’ financial operations and support the continued growth of the company’s flagship IVA solution as well as new products and partnerships, including Trustera, a PCI compliance tool for call centers and the recent business collaboration with NVIDIA.

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Foundry Launches Sales Acceleration, Powered by Triblio

Building on the launch of Foundry Intent last fall, Sales Acceleration delivers Foundry Intent insights to sales reps directly in their CRM

Foundry, the media, data, and martech division of IDG, Inc., announced the launch of the company’s account-based sales acceleration product, a major expansion of its ABM orchestration platform.

The Sales Acceleration product, built on the Triblio ABM orchestration platform, empowers sales reps with Foundry Intent insights on their best accounts and contacts, proposed next best actions, and more—all within their CRM or sales engagement tool. Sales reps can see account research and buying signals in their territory, and automatically discover the best contacts to push directly into Salesloft or Outreach to continue prospecting.

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Tukan Das, VP of Product Management at Foundry, says of the expansion, “Foundry’s Sales Acceleration product puts the real power of automated account research on display, and is a prime example of what it means to make intent data and other behavioral insights actionable by salespeople.” While the insights are powered by Foundry, sales reps are able to use the tools they are most familiar with to access and action these insights. “By feeding Foundry Intent insights directly into sellers’ CRMs or Sales Engagement Platforms,” continues Das, “reps benefit from knowing who’s in market at that moment, and can dedicate their time to closing the deal; instead of spending hours doing manual research on their accounts.”

Early adopters of the product commented on the value of having consolidated, actionable insights for sales reps within their CRM: “Sellers spend more time in their CRM than any other tool, so anything we can do to fill their CRM with insights that can help them close is a win,” said Jason Rushforth, GM/SVP Americas for SugarCRM. “Foundry’s Sales Acceleration module helps reps close more deals faster, from right inside their CRM.”

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Foundry acquired leading ABM platform Triblio in June 2020, the first of four strategic acquisitions to bring best-in-class martech in-house. Foundry continues its expansion of intent data-driven solutions as it builds a next-generation B2B marketing platform designed to support marketing and revenue teams with seamless discovery, engagement, and conversion of customers. The recent appointment of Manoj Goyal as CPO comes as Foundry accelerates development on this integrated product vision.

Foundry will be debuting the Sales Acceleration product live at the annual B2BMX conference in Scottsdale, AZ from February 28-March 1.

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700Credit Announces Integration with AutoAlert CXM to Provide a Seamless Workflow When Pulling Credit and Prescreens

Supports a smooth sales process and better customer experience

700 Credit LLC, the automotive industry’s leading provider of credit reports, compliance, soft pull, and identity verification & fraud detection solutions, announced an expanded integration alliance with AutoAlert, the creator of the automotive industry’s leading data mining software and communication solutions. With this new alliance, AutoAlert has incorporated 700Credit’s credit reports, compliance, and prescreen platforms into their modern CRM platform, AutoAlert CXM, to provide a seamless dealer experience.

AutoAlert CXM is an automotive CRM platform that leverages data and AI-driven sales and service follow-up to deliver top opportunities based on the customer’s current buying cycle. Combining the power of the industry-leading data mining solution, AlertMiner, and dealership data, AutoAlert CXM delivers customer-influenced interactions for highly personalized customer offers and communications that generate sales and dealership loyalty.

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“AutoAlert has been an excellent partner with our prescreen integration in the AlertMiner Pro platform, helping dealers identify conquest sales opportunities in the service lane,” said Ken Hill, Managing Director of 700Credit. “Expanding our partnership to the AutoAlert CXM and Desking platforms, adding credit report and prescreen capabilities, enables dealers to simplify workflow and gain important visibility into the customer credit profile early on in the sales and service process.”

“We are excited about the AutoAlert and 700Credit integration because it instantly streamlines the customer credit pull inside of AutoAlert’s products, AlertMiner Pro, AutoAlert CXM, and our Desking tool,” said Allan Stejskal, Chief Executive Officer at AutoAlert. “This allows our dealers to quickly complete a customer deal within one platform, improving their customer experience within the dealership.”

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Vendasta Leadership Named as One of Canada’s Most Trusted Executive Teams

Vendasta recognized on the 2023 Best Workplaces in Canada Most Trusted Executive Team List

Vendasta announced that its executive team was named as one of the most Trusted in Canada after an independent analysis conducted by Great Place to Work.

The list is based on direct feedback from employees of the hundreds of organizations that were surveyed by Great Place to Work®. To be eligible for this list, organizations must be Great Place to Work-Certified™ and have exceptionally high scores from employees on the Trust Index survey.

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“Our culture of honesty and transparency has always been at the centre of what we do at Vendasta,” said Brendan King, co-founder and CEO. “We’re honoured that our employees consider us a trusted executive team, and I really think it’s because we hire great people and we empower them to do their best work.”

Vendasta has been named a Best Place to Work in Canada for the last two years. Over this time period, the company has grown from less than 400 employees to approximately 750, while more than doubling its annual revenue.

Despite the fast growth, the company has placed a priority on maintaining its unique corporate culture through such practices as weekly All Hands meetings and consistent, open communication between the leadership team and all staff.

Read More: SalesTechStar Interview with Ben Calfee, VP Commercial Sales of Showpad

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Digibee and Orasi Partner to Accelerate Digital Transformation and Control Integration Costs

Digibee has joined Orasi’s strong partner community that brings enterprise customers full development and delivery lifecycle support for market-driven products. Digibee will provide, through the Digibee Enterprise Integration Platform (eiPaaS), the ability to connect and integrate disparate legacy and cloud-based systems as part of Orasi’s expert guidance, services and tools that accelerate the maturation of secure, high quality applications. The partnership allows the two companies to help achieve digital transformation, and improve customer service and user experience, by presenting and processing data from any enterprise systems in modern, cloud-native, on-demand applications.

“Orasi has built a strong network of impressive partners and technologies, and we are honored to be a part of this network. Together, we will help enterprise companies deliver innovation more quickly than ever before, and in the most secure way possible”

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“Orasi has built a strong network of impressive partners and technologies, and we are honored to be a part of this network. Together, we will help enterprise companies deliver innovation more quickly than ever before, and in the most secure way possible,” said Digibee Chief Executive Officer Rodrigo Bernardinelli.

“Orasi and Digibee’s collaboration empowers DevSecOps teams to increase margins, deliver secure products faster, and build seamless integrations to speed a company’s digital transformation initiatives,” said Orasi SVP Sales and Marketing Mark Lewis. “The Digibee eiPaaS contributes directly to Orasi’s effort to deliver positive, enterprise-class integration outcomes and reduce the overall cost of integration.”

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Digibee, an enterprise integration platform as a service (eiPaaS) company that helps organizations build flexible, highly scalable integration architecture, is proud to announce a partnership with Orasi, a DevSecOps innovator enabling the acceleration, security, delivery, and adoption of software applications and cloud infrastructure through automation

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SymphonyAI expands Microsoft collaboration, adding NetReveal Watch List Management to Microsoft Azure Marketplace

Enterprise AI leader continues to accelerate innovation and reach of transformative financial crime prevention solutions 

SymphonyAI, a leader in high-value enterprise AI SaaS for strategic industries, announced today it is further expanding its role as a Microsoft partner, adding market-leading SymphonyAI NetReveal Watch List Management (WLM) solutions to the suite of SymphonyAI vertical offerings available via the Microsoft Azure Marketplace. Combining both sanctions name screening and transaction screening, NetReveal WLM helps financial institutions effectively comply with sanctions regulations by dynamically screening customers, employees, connected parties, entities, and transactions against rapidly changing, complex watch lists.

Driving financial crime management transformation, NetReveal Watch List Management joins SymphonyAI Sensa, also available in the Microsoft Azure Marketplace. SymphonyAI also offers financial services, manufacturing, retail, and IT service management solutions on the Azure Marketplace.

NetReveal WLM provides financial institutions with:

  • Name Screening: screens customers and involved parties against multiple internal, external, domestic, and international sanctions screening lists and politically exposed persons (PEP) lists for negative news, matching persons, legal entities, countries, or PEPs and their associates
  • Transaction Screening: screens transactions to entities found on any internal and external watch lists while minimizing false positive alerts

Together sanctions screening and transaction filtering offer:

  • Match exclusion technology: reduces the number of false positives investigators must examine on average by 40-60% without compromising filtering accuracy
  • Real-time response to regulatory changes: integrates new watch lists in as little as 15 minutes, configurable to any requirement, in real-time. Provides deployment flexibility to minimize investigator time and achieve better, faster, more confident decision-making.
  • Entity-based investigation: improves investigator efficiency on average by 20-30% via a single centralized 360-degree view of alerts relating to a customer or entity—fostering intelligence-led dispositioning decisions
  • Comprehensive filtering coverage: inclusion of protocols for any message type, including SWIFT MT and MX, ACH, and FedWire. Lists are automatically imported and updated daily or even multiple times per day to ensure institutions are screening against the most up-to-date lists to reduce exposure across their organization.
  • SWIFT 2022 certified application: performs real-time and batch screening against more than 350 global watch lists, consolidated list vendors, and internal lists for transaction interdiction to ensure compliance prior to inspection and disposition
  • Concatenated matching: increases detection strength by alerting on sanctioned entities or persons that have intentionally included too many or removed spaces in their name to avoid detection by screening systems

“Accessing systems of record through one secure and comprehensive cloud platform enables financial institutions to overcome information silos, harmonize data management and boost operational efficiency,” said Microsoft Corporate Vice President Cloud + AI Ulrich Homann. “SymphonyAI is delivering tailored solutions to banks committed to mastering financial crime prevention.”

“With Microsoft Azure, SymphonyAI NetReveal is making improved risk management easier to access and deploy for regulated organizations worldwide,” said Mike Foster, president and CEO of SymphonyAI NetReveal. “By making NetReveal WLM available in the Azure Marketplace rapidly after the launch of our SymphonyAI NetReveal-Sensa suite, this accelerates financial leaders’ ability to tap into our material improvements in the detection and prevention of financial crime.”

“SymphonyAI has the leading industry-specific, intelligence AI applications to combat financial crime, and the impact of this vertical approach is truly profound,” said Kumar Abhimanyu, SVP of strategic partnerships at SymphonyAI. “NetReveal and Sensa on Microsoft Azure are delivering value to our customers quickly and efficiently. This makes SymphonyAI the premier choice for financial institutions looking to stay ahead of the curve in contending with today’s ever-evolving world of financial crimes, and to harness the power of AI to achieve real business results.”

Additional vertical solutions available through the Microsoft Azure Marketplace include:

  • Manufacturing operations management: SymphonyAI Industrial’s Performance 360, Vision 360, APM 360, MOM 360, Proceedix, and Batch 360 solutions optimize manufacturing operations through real-time delivery of information and insights to improve manufacturing processes, asset performance, and connected worker applications.
  • Retail category management and optimization: SymphonyAI Retail CPG solutions for category management and optimization ingest and analyze multiple data sources to reveal insights and recommendations that help CPG manufacturers optimize assortment, shelf planning and intelligence, and promotions.
  • Enterprise and IT service management: SymphonyAI Summit IT Service Management (ITSM)  provides enterprise-grade process support and enterprise security and compliance for advanced AI-based service management for large and small organizations alike. SymphonyAI Summit is easy-to-use, manage, and implement for IT teams and end users.

The SymphonyAI solutions available through the Microsoft Azure Marketplace can be sold by the Microsoft sales team, expanding the reach of both companies’ offerings. All SymphonyAI solutions available through the Microsoft Azure Marketplace run on Microsoft Azure, alleviating the added cost of storage and computational capabilities required when running AI outside a cloud ecosystem.

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Tech Mahindra Strengthens Partnership with Microsoft to Deliver Azure Operator Nexus Solutions

Tech Mahindra | Drupal.org

The partnership will enable telecom operators to build, deploy and operate a scalable 5G mobile core

Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions, announced an expanded partnership with Microsoft as an Azure Operator Nexus Ready Systems Integrator. The partnership will empower telecom operators and enterprises to build, host and operate Long-term Evolution (LTE)s and 5G networks by using virtualized/containerized network functions leveraging Azure Operator Nexus.

As an Azure Operator Nexus Ready Systems Integrator, Tech Mahindra will provide its talent, expertise, comprehensive solutions, and professional managed services offerings. The partnership will leverage a fully cloud-native and blueprinted 5G core running on Azure Operator Nexus that will enable telecom operators to provide enhanced and customized user experiences. It will further provide operators with streamlined business operations through simplified management, policies, and automation delivered through unified cloud management.

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Manish Mangal, Global Head, 5G & Network Services Business, Tech Mahindra, said, “The world is embracing telco network transformation becoming more open, edge-centric, hybrid, and data-driven. With Microsoft as a strategic partner, Tech Mahindra is helping operators realize the full potential of their networks and providing innovative and agile services. The partnership focuses on reinventing the customer experience with innovation at its core and transforming telco networks by building innovative cloud-native infrastructure solutions in the 5G Core and RAN domains. It will further strengthen our network service portfolio by combining the Microsoft cloud with our deep expertise and footprint in the telecom industry.”

Utilizing Azure Operator Nexus, Tech Mahindra will enable operators to run all their workloads (such as core, RAN mobile and voice core, operating support system, and business support system) on a single carrier-grade hybrid cloud platform. This will help meet the security, resiliency, observability, manageability, and performance needs required by operators to achieve meaningful results from digital transformation.

Shawn Hakl, Vice President – Azure for Operators, Microsoft, said, Network operators are looking to adopt cloud technology to modernize and monetize the network – lowering network total cost of ownership; driving operational efficiency and resiliency; and improving security. Through our expanded partnership, Tech Mahindra will deliver innovative Azure Operator Nexus solutions and services, that will help customers drive business transformation and realize new growth.”

The expanded partnership is in line with Tech Mahindra’s DigitALL philosophy for comprehensive Business Transformation. As part of NXT.NOW™ framework, which aims to enhance ‘Human Centric Experience’, Tech Mahindra focuses on investing in emerging technologies and solutions that enable digital transformation and meet the evolving needs of its customers.

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