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Körber Announces Next Phase of the Journey in E-fulfillment Through Robotics-As-A-Service

RaaS empowers businesses to adapt and thrive in new era of supply chain complexity

Ever-increasing consumer demand and labor challenges are top of mind for many supply chain executives amid double-digit growth rates in eCommerce. To ensure their supply chain operations are able to survive in today’s digital economy, organizations need to increase efficiency, flexibility and scalability. Adding to a depth and breadth of supply chain technologies spanning warehouse management, warehouse control, voice, order management, simulation and more, Körber has unveiled its plans to extend its robotic service partnerships to combine the technology, services and expertise of some of the world’s top solution providers.

Körber’s Robotics-as-a-Service (RaaS) program will provide simple access to a global network of robotics service partners for every business size and industry, emphasizing Körber’s value on collaboration and dedication to meeting its customer’s needs. This offering will provide unique opportunities to reduce operational costs and time to deployment, by allowing customers to purchase robots “as-a-service”, rather than as one large upfront expenditure.

Read More: VMware Selects Renewtrak For Global Customer Retention And Growth

“The autonomous mobile robots (AMR) sector in particular, has seen tremendous growth in recent years,” explained Joe Couto, Executive Vice President Robotics & 3PL at Körber Business Area Supply Chain. “Customers across the globe are looking for solutions in various operational areas to meet spikes in demand and address complexities around labor, safety and warehouse associates’ wellbeing. Körber has made it its mission to help companies worldwide respond to these challenges faster, while keeping fulfillment time and costs as low as possible. Körber’s flexible robotics and accompanying automation solutions have brought scalable fulfillment operations to numerous customers around the globe, and now we are bringing it to the next level.”

Körber’s AMR offerings are a key part of its extensive portfolio of supply chain technology, and the new RaaS option aims to allow broader access for organizations to leverage AMR capabilities. The decision also allows easier access for companies looking to build heterogenous AMR fleets, taking advantage of different AMR use cases from multiple Körber partners.

Read More: SalesTechStar Interview with David von Rothenburg, VP Sales and Alliances at Pitcher

“The greatest benefit of working with Körber is seizing the opportunities of the digital era through a single source,” added John Santagate, Vice President Robotics & Voice at Körber Business Area Supply Chain. “A lot of organizations continue their investments into automated technologies in the supply chain, but few leverage the potential of integrated solutions. More than ever, businesses need a partner with broad capabilities to conquer supply chain complexity.”

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Clari Launches Integration Hub to Help Enterprises Optimize Time to Revenue

New integration hub brings together all revenue-critical teams, systems, and signals, driving greater collaboration and faster time to revenue

Clari, the leading Revenue Platform, today announced the launch of the Clari Integration Hub, a centralized resource that captures and organizes revenue-critical signals from more than 40 integrated technologies and solutions across the revenue ecosystem. Clari’s Revenue Platform curates and surfaces these signals to help drive the actions that generate revenue.

The explosion of revenue technology over the last few years has had unintended consequences. Revenue leaders are so buried in new sources of data that they can’t find the signal in the noise. They spend countless hours in decades-old legacy systems — CRM, spreadsheets, business intelligence tools — wasting precious time and missing revenue-critical moments. As a result, the average company leaks 14.9% of its revenue, according to Clari’s data scientists.

Stopping revenue leak requires bringing together all revenue-critical employees — across sales, marketing, customer success, finance, operations, and more — to collaborate on and govern every component of the revenue process. The Clari Integration Hub unites these cross-functional teams and the best-in-class systems they use, bringing all revenue-critical signals into the Clari Revenue Platform, helping everyone in the enterprise take swift and timely action in every revenue-critical moment. This allows for the full and fast capture of revenue, predictably and repeatedly.

“Optimizing time to revenue is achieved when people, processes, and systems work seamlessly together,” said Andy Byrne, CEO at Clari. “This means discovering blind spots, aligning tools and processes, and ensuring always-on collaboration between teams. Clari is revenue’s most open and collaborative platform that, together with our strategic partners, delivers a centralized revenue cockpit with unprecedented visibility to capture, analyze, and act on all revenue signals — in the revenue-critical moments that matter most — so you can stop revenue leak in its tracks and accelerate time to revenue.”

Read More: Gong Recognizes Ten Companies Driving Efficient Growth With Revenue Intelligence

Connecting revenue-critical teams and systems

The Clari Integration Hub unites industry-leading partner solutions and best practices across the end-to-end revenue process to optimize and accelerate time to revenue. New or enhanced integrations with key partners include:

  • Gainsight: Users unlock account health data to spot risk and opportunity and help ensure long-term customer success.
  • Crossbeam: Surfaces the partnership landscape with sellers, allowing them to leverage all available points of influence to drive more revenue, faster.
  • Momentum: Integrates with Slack-based notifications to provide instant visibility to changes in critical deal attributes, fostering improved revenue collaboration.
  • Groove: Leverages sales productivity data to inform future touchpoints with customers and ensure revenue precision.

“More than ever, pre-sales and post-sales teams must be in lock-step across the entire customer journey,” said Nick Mehta, CEO at Gainsight. “Aligning customer success and revenue operations teams and systems is critical to staying on top of customer satisfaction, adoption, and value creation – helping to keep existing customers while also spotting land-and-expand opportunities. By integrating Gainsight with Clari, we’re helping our customers execute a dual retention and expansion strategy that maximizes revenue.”

“Crossbeam and Clari share a vision around ecosystem-led growth, the importance of collaboration across revenue-generating teams, and how partner networks are key to accelerating time to revenue,” said Bob Moore, CEO at Crossbeam. “The more you can embed partnerships into your GTM motions, the closer you’ll be to multiplying your revenue channels and maximizing their outputs.”

Read More: SalesTechStar Interview with Jonathan Lister, COO at Vidyard

Clari’s integration strategy aims to support all revenue-critical employees, featuring existing and forthcoming integrations with partners across 15+ core revenue categories and use cases, including:

  • Collaboration: Momentum, Slack
  • Conversation Intelligence: Clari Wingman, Gong, Chorus
  • CRM: Salesforce, HubSpot, Pipedrive
  • Customer Success: Gainsight
  • Database: Amazon PostgreSQL
  • Dialers: Aircall, Dialpad, Freshcaller, Outreach, RingCentral, Salesloft
  • Ecosystem Intelligence: Crossbeam, Reveal
  • Email / Calendar: Google Workspace, Microsoft Exchange
  • Enablement: Highspot, Showpad
  • Engagement: Groove, Outreach, Salesloft
  • Enrichment: Clearbit
  • Identity Management: Okta
  • Incentive Management: Spiff
  • Intent: 6Sense
  • Video Conferencing: BlueJeans, Google Meet, Microsoft Teams, Zoom
  • Win/Loss Analysis: Clozd

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Equilar to Provide Real-time Intelligence Through FactSet Signals

equilar logo

Equilar and FactSet Expand Collaboration to Deliver Actionable Insights to Power Investments

Equilar, the leading provider of corporate leadership data solutions, announced that it has launched a new integration with FactSet to help users receive actionable insights and stay up to date on personnel transitions on key accounts and contacts through FactSet Signals. FactSet Signals helps users overcome information overload with artificial intelligence, cognitive computing, and rules-driven methods to surface useful insights intelligently.

“We are delighted to further our collaboration with Equilar to empower clients to discover new trends and stay ahead of crucial investment decisions through direct access to real-time intelligence and ‘people data,’”

The launch of Equilar on FactSet Signals further expands on the collaboration previously announced with Open:FactSet to deliver valuable data and real-time intelligence. The Equilar data feeds on Open:FactSet provide a 360-degree view of C-suite executives and board members, including People Business Intelligence, Equity and Compensation, and Executive and Director Relationships. The combination of the Equilar offerings with FactSet provides:

  • Key Executive Changes: Notifications on real-time appointments and departures of key executives at your target accounts and most valuable contacts.
  • 360-Degree View: Detailed summaries of an individual’s corporate affiliations, education, and biography to make quicker and more informed investment decisions.
  • Relationship Intelligence: Discover how your contacts are connected to your targets and beat your competition to the next deal by solving the “last mile” of sales through relationships.

Read More: DataCore Wins Silver Stevie Award For Outstanding Sales And Customer Service

FactSet Signals provides users with access to Equilar insights directly in their workflow, whether it may be in the FactSet workstation or off-platform access such as APIs, CRM systems and mobile applications. Users receive real-time updates from Equilar through their preferred channels to stay ahead of their competition and discover new investment opportunities.

“Equilar is excited to work with FactSet Signals to help users uncover opportunities through the power of people intelligence,” said David Chun, Founder and CEO of Equilar. “With our industry-leading database of real-time executive transitions and person-to-person connections, users generate an immediate ROI by staying on top of appointments and mapping relationships to their next deal.”

“We are delighted to further our collaboration with Equilar to empower clients to discover new trends and stay ahead of crucial investment decisions through direct access to real-time intelligence and ‘people data,’” said Goran Skoko, EVP, Head of Research and Advisory Solutions at FactSet. “Equilar’s integration with FactSet Signals can help accelerate these initiatives, and we look forward to helping customers drive their workflow and investment decisions through actionable insights and people intelligence.”

Read More: SalesTechStar Interview with Monica Eaton, Founder of Chargebacks911 & Fi911

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How B2B Sales Leaders Can Navigate a Recession…

Companies face intense pressure to close and clinch as many deals as possible, and sales costs can increase during a recession without delivering much profit. During a period of recession, instead, sales leaders need to coach their sales teams frequently and equip them with good software tools. Organizations should invest in retaining their best salespeople and in minimizing customer attrition.

Top strategies for B2B marketers and sales people to follow during a recession

“As a B2B marketer, do I need to change strategies during a recession? Can you eke out an opportunity during the recession to grow and flourish? Do I need to work harder during the recession to discover ways to do more with less investment and effort?” Many such queries are asked on the subject. Here is a definitive guide to managing sales and your business during a slow-down. Read on!

1. Focus on the house list:

During the recession, naturally, you won’t have money to splash out lavishly on grabbing and acquiring new customers. Instead, spend more time marketing to people who have already bought from you and know you. Nurturing campaigns, curating new content to deliver to prospects you have at the moment, and cleaning and boosting your marketing lead database with advanced profiling are some of the actions you can consider to get the most out of your existing customer relationships.

2. Create & optimize landing pages:

You can’t just rely on Google AdWords, sponsorships, email campaigns, or banners to maximize the return on your campaigns. You need a dedicated landing page to turn a click into a potential customer. A properly curated landing page can double your conversions in less time than sending clicks to the website’s homepage. Moreover, testing the pages can increase conversions by about 48%. A recession may be the best time to optimize a landing page and focus on other basics. It keeps promising opportunities in store for businesses and helps them make the most out of their investment and efforts.

3. Align marketing & sales:

Nowadays, customers initiate their buying process before purchasing by interacting with online and marketing channels. Thus, companies must integrate sales and marketing channels to build a unified revenue pipeline. This step is even more crucial in times of recession.

4. Appeal to the anxious buyer:

A recession means you will encounter risk-averse buyers, increasing people’s tendency to consider the safest solutions. It doesn’t trouble big companies much but is a serious issue for smaller entities. They need to do a lot to build trust and reassure people. So this would imply that the company would have to include expert opinions, reviews, customer references, and other validations as a part of the marketing campaigns.

Read More: SalesTechStar Interview with Alexandre de Vigan, CEO, Nfinite

Worthwhile B2B SaaS Marketing and Sales Tips To Help You Scale Fast

Follow these surefire tips and strategies to see your company growing and thriving like never before. Dig in!

1. Deliver a free trial of the product:

Nothing can help gain users’ interest faster than offering them a free trial of the product/ service you offer. So, if you don’t yet have a free trial on your platform, it’s time to do it. Providing users with a free trial for some time presents your brand as a reliable and solid brand in customers’ eyes.

2. Include customer testimonial videos:

Positive video testimonials can greatly impact your business. You can ask a few of your customers to record a brief video where they explain their adoration for the product and why they chose to buy from you. This powerful marketing message can be repurposed in diverse channels like Youtube ads, website content, Facebook retargeting, and so on.

3. Curate content that compares your product to your competition:

You would want that the customers looking for a product you offer should buy from you instead of your closest competitor. Post articles that compare your products to your competitors on your website blog. By doing so, you can mildly pick out your competitor’s flaws and elaborate on how you have got a better solution.

4. Get highlighted on industry-specific podcasts:

B2B SaaS marketing constantly evolves like crazy. Thus, it is becoming more important than ever before that every prospect of yours has many touches and interactions with your company. Rarely does one click triggers a demo request, let alone a service/ product purchase. Identify the best podcasting channels and use them as a marketing tool. Do not associate yourself with a dumb quality podcast, as it will degrade your business’s reputation.

Read More: 4 Strategies to Increase Video Messaging During the Sales Process

Even if there’s no recession, we are still bogged down in tough economic times, which directly implies a low tendency to cut back marketing and sales spending. Nonetheless, studies reveal that slow-down creates big opportunities to fuel your growth faster than your competitors.

Configit Appoints Damantha Boteju as Chief Product and Technology Officer

Configit Introduces Cloud-Based Configuration Lifecycle Management Platform

Seasoned IT Leader Will Guide Company’s Configuration Technology Offerings

Configit, the global leader in Configuration Lifecycle Management (CLM), today announced that Damantha Boteju has been appointed as Chief Product and Technology officer. In this role, he’ll be responsible for overseeing the company’s product development strategy.

Prior to joining Configit, Damantha was chief technology officer at Forecast, a scale-up creating the next generation of project management software using AI to boost the success of projects. He also served as Chief Product and Technology officer at Edlund, a leading Scandinavian provider of life insurance and pension software.

Damantha is joining Configit as the company continues to improve and evolve its CLM offerings to help customers navigate increasing complexity. His appointment expands Configit’s leadership in the Configuration Lifecycle Management space to meet the rising requirements of complex configurable products and support a rapidly growing customer base.

Read More: Gong Recognizes Ten Companies Driving Efficient Growth With Revenue Intelligence

Johan Salenstedt, CEO, Configit, said: “Damantha brings a wealth of experience to lead Configit’s product strategy. His expertise will ensure we’re giving our customers best-in-class service and enabling them to sharpen their competitive edge by aligning all systems and business processes for true, accurate and complete configurations.”

Read More: SalesTechStar Interview with Jonathan Lister, COO at Vidyard

Damantha Boteju, CPTO, Configit, said: “Configit solves a very complicated problem in the manufacturing space in a truly innovative way. I’m committed to seeing that Configit’s solutions allow all products to be tailored exactly to fit the needs of any customer. We are making a global impact on the product configuration market.”

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Chemist Warehouse Selects Riskified As Its Online Fraud Partner to Boost Revenues Through Superior Customer Experiences

Go to Riskified Home

Riskified a leader in eCommerce risk intelligence, has been selected by Australia’s largest chain of retail pharmacies, Chemist Warehouse Group, as a trusted partner to protect its online store against fraudulent stolen card attacks and to grow eCommerce revenues by approving more legitimate orders.

After experiencing cart abandonment and false decline issues due to inflexible fraud rules and friction from 3D Secure, Chemist Warehouse Group recognised that Riskified’s real-time decision engine could help them to approve more online orders and first-time customers. Within days of implementing Riskified’s Chargeback Guarantee solution, whose fraud detection accuracy is powered by enriched identity data from its global network of merchants, Chemist Warehouse Group saw their approval rates increase from 94.2% to over 99%, representing a decrease in false fraud declines of 80%.

Chemist Warehouse Group has 550+ stores and employs over 20,000 people across Australia and New Zealand. The group, which includes multiple brands including Chemist Warehouse, Chemist Warehouse New Zealand, My Chemist and My Beauty Spot, offers consumers quality and premium products at affordable prices.

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“Prior to working with Riskified we didn’t believe we had an online fraud issue. However we realised that although we were containing online fraud losses, we were declining legitimate shoppers and therefore limiting the full revenue potential of our online business,” said Jack Gance, Managing Director, Chemist Warehouse. “Partnering with Riskified helps Chemist Warehouse provide a best-in-class shopping experience that makes it very easy for consumers to shop with us, with the convenience eCommerce affords.”

“Our platform’s machine learning models, which are trained and managed by an extensive team of fraud experts, help to ensure that merchants like Chemist Warehouse feel confident about growing their online business while accurately keeping fraud out,” said Nicholas Kirtley, ANZ Country Manager, Riskified.

In addition to reviewing all credit card purchases on Chemist Warehouse’s websites, Riskified also enables the pharmacy giant to safely activate digital gift card offerings and help grow the channel. Australia’s gift card industry was projected to surpass $6 billion in 2022 (Global Gift Card Survey), increasing the likelihood of fraud and chargeback costs for merchants.

Kirtley commented, “With fraud constantly and rapidly evolving, leading online merchants from Australia and across the world have shifted from using ‘uncovered’ fraud decisions and 3D Secure to guaranteed performance through Riskified’s Chargeback Guarantee solution. When leveraged to review all online orders, merchants are able to maximise checkout conversion and eliminate the risk and cost impact of sudden fraud spikes. This leads to enhanced fraud operations and ultimately promotes a greater customer lifetime value.”

Riskified’s Chargeback Guarantee solution provides full chargeback protection, empowering merchants with predictable revenue and to minimise the cost of fraud to their business. Riskified operates in the APAC region with a local office in Melbourne, Australia. View more success stories of leading global merchants who are growing their eCommerce business risk free, with Riskified.

Read More: SalesTechStar Interview with David von Rothenburg, VP Sales and Alliances at Pitcher

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Zafin Adds Claus Schünemann as President of EMEA and India

Zafin - Zafin

He will be responsible for driving growth and expanding the company’s customer base across the region

Zafin, the world’s leading SaaS cloud native product and pricing platform, announces that Claus Schünemann has joined the company’s senior leadership team as the new president of EMEA and India. As the financial services industry continues to evolve and enter new markets, this move positions Zafin to be agile and capitalize on new opportunities quicker.

In this role, Schünemann will lead growth and customer acquisition efforts across the region, overseeing customer onboarding and engagement. He is an experienced executive, having spent more than 20 years working with both startups and established companies within the industry. He also boasts a successful track record of implementing and executing growth plans for leading global software companies.

“The addition of Claus to our senior leadership team is an important step in strategically positioning Zafin for future success around the world,” said Al Karim Somji, Founder and Group CEO of Zafin. “We are committed to investing in growing our team and SaaS platform to keep pace with customer needs, and his expertise within the industry and record of customer success will be an invaluable asset for our team moving forward.”

Read More: VMware Selects Renewtrak For Global Customer Retention And Growth

Schünemann’s addition also builds upon Zafin’s growth initiatives, which includes the hiring of three other longtime industry professionals from IBM to run the company’s recent launch of its transformation and modernization group.

Prior to joining Zafin, Schünemann served as vice president of sales EMEA at ActiveViam, a SaaS provider for analytics in financial services, where he was responsible for driving growth in the region. He also held various leadership roles at DXC Technology overseeing the Central European region as well as the banking and capital markets business in EMEA, where he was responsible for CelerityFintech (Hogan), Fixnetix and FondsdepotBank – subsidiaries of the DXC. Additionally, he oversaw the continental Europe region for banking and capital markets software supplier Misys.

“Technology has gained a foothold across every industry, including financial services, which makes it imperative to have a team and strategy in place to adapt to ever-evolving customer needs,” Schünemann said. “It’s an exciting time to be joining the senior leadership team at Zafin, and I’m motivated to help the company formulate a plan and build upon its global success across EMEA and India.”

Read More: SalesTechStar Interview with David von Rothenburg, VP Sales and Alliances at Pitcher

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Stormboard Launches Guest Pass to Enable Frictionless Collaboration and Simplify User Management

Stormboard

Leading data-first collaboration platform provider, Stormboard, announces the launch of their Guest Pass, enabling Customers to invite Guest Contributors to collaborate on specific projects (called “Storms”) without requiring them to have an active Stormboard license.

The Guest Pass, available to Stormboard Enterprise customers, has numerous benefits for user management. Instead of going through an approval process, infrequent users can be invited as Guest Contributors, using a Guest Pass. The Guest Pass allows them to collaborate without occupying a limited license or needing to be disabled once the collaboration is finished. In this way, Stormboard customers can focus on collaboration … and not administration.

Read More: Why Accurate Forecasts Can Help Weather The Economic Storm

Designed for episodic or infrequent users such as external consultants, customers, freelancers, and guest speakers, there is no longer a need to adjust contracts in real-time or to move around current Member licenses to enable collaboration. Administrators can still manage Guest Contributors to ensure data security.

Reg Cheramy, CEO of Stormboard, expressed his excitement about the company’s recent progress towards frictionless, data-based collaboration. “With the removal of the last obstacle, it’s now easier than ever to include new or occasional Contributors without worrying about licenses. Our best customers know that including all stakeholders in a collaboration helps avoid more meetings and makes the ones that are attended more productive.”

Stormboard is a data-first collaboration workflow platform that succeeds at creating new structured and actionable data from normal human collaboration, whether in-person or across distance. Beyond phones, remote meetings, and messaging, the primarily visual focus of the platform (via leading-edge whiteboard capabilities) is to empower data-driven companies to turn their unstructured human interactions into information-rich collaborative workspaces; enabling data-driven decisions and efficient processes while often eliminating the need for meetings entirely.

Read More: SalesTechStar Interview with David von Rothenburg, VP Sales and Alliances at Pitcher

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Bron Tapes Launches Ecommerce Platform with Interactive Customer Portal

Bron Tapes has launched an ecommerce website to provide more purchasing options and customer portal access to new and existing customers.

“Bron Tapes has been providing tape solutions for over 45 years,” CEO Mike Shand said. “We are excited to add a customer portal experience that provides an online ordering solution and additional level of service to our valued customers.”

Within the customer portal, new and existing customers can access purchase history, order status, tracking information, and more.

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“In a survey last year, we asked our top customers what would be most important to them in an online account,” Marketing Director Holly Wilson said. “I’m pleased to say that we captured all of their requests in our ecommerce platform, with order confirmations and tracking information being the top two.”

The updated website offers 80+ of the most popular tape solutions for customers to explore.

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“We were very intentional about the first catalog of products we selected for the website,” Mike said. “Starting with our most trusted tape solutions, we will continue expanding the product mix to better serve our customers.”

One of the initial products offered on the website is Killer Red – The World’s Greatest Double Sided Tape™.

“Killer Red is one of our legacy products, and one of our most popular solutions across customers in various industries,” Mike said. “We call it The World’s Greatest Double Sided Tape™ because it can bond the greatest number of critical substrates.”

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Bigtincan Launches GenieAI Technology, Delivering Transformational Sales Productivity Gains to Customers

New Application of Actionable Intelligence Dramatically Improves Seller Performance for Better Buyer Engagement

Bigtincan, the global leader in sales enablement automation, announced the launch of GenieAI artificial intelligence technology that enables sales, partners, customer-facing teams and all employees to dramatically increase their productivity, improving how humans work and how they sell.

The new features are driven by the latest technology known as large language model tools (LLM). Bigtincan customers can take advantage of copywriting, content summarization, Q&A-style search, and a virtual personal assistant to help all users to increase both efficiency and effectiveness using a new approach to learning and content creation. These capabilities are important new underpinnings of Bigtincan’s vision of creating the buying experience of the future.

According to recent predictions from Forbes magazine, large language model tools “will change the business world enormously in the next couple of years.”

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“GenieAI is truly magical, providing users with a powerful, AI-driven platform to unlock their organization’s smarts,” said David Keane, CEO and Co-Founder of Bigtincan. Full disclosure—this quote was written by Bigtincan’s GenieAI.

When asked for more detail, GenieAI continued, “GenieAI offers sales professionals the ability to quickly digest material and gain insights into the content’s meaning. It is also capable of generating email templates that sales professionals can customize and send to their buyers. It’s a game-changer for sales professionals looking to maximize their efficiency and use their time to better engage their customers.”

The solution is built using the latest LLMs, including OpenAPI’s ChatGPT. GenieAI will be available across all Bigtincan Hubs, automatically synthesizing information and content into something digestible, including auto-generated abstracts and automatically written emails to be used when sharing content. The GenieAI output can be further personalized by user-provided prompts. Users can also ask general questions with “Ask Genie” and the answers provided are inclusive of the customer’s scanned content. A large array of use cases will dramatically improve user productivity from general support and feedback to meeting preparation for a specific persona to summarization of content found within a digital sales room.

GenieAI will be available to customers beginning in the summer of 2023.

Read More: Why Accurate Forecasts Can Help Weather The Economic Storm

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