Demodesk Raises $8million From Balderton Capital to Scale the World’s First Intelligent Online Sales Meeting Software
Demodesk is the world’s first intelligent online meeting tool for remote sales and customer service teams
Its interactive cloud-based platform helps these teams increase productivity and conversion rates by offering contextual prompts and suggestions during a meeting
Demodesk’s unique approach to collaboration and sharing – replacing static video with interactive virtual displays – allows reps to showcase products easily and effectively
Today, more than 150 customers including Treatwell, Personio, and Forto use Demodesk to sell products and services remotely, onboard and support customers online
The funding round was led by Balderton Capital with participation from Target Global and the money will be used to hire new talent, and continue to scale the company’s business in the United States and Europe
It takes the total raised by the Munich-based startup to $10.3 million since 2017
Demodesk – the startup revolutionizing how online sales and customer meetings are held – has raised $8 million in its latest funding round, led by Balderton Capital.
Demodesk’s vision is to enable great customer conversations and make the most out of every online interaction. Having found a scalable solution to the clunky, often frustrating and limited screen-sharing tools available in regular video and conference calls, Demodesk has built the world’s first intelligent online meeting tool for inside sales and customer service teams. One that helps inside sales and customer success teams close more deals, faster.
As an increasing number of sales teams switch exclusively to remote working – particularly businesses that rely on field sales – it has accelerated the need for an efficient, intuitive and an advanced alternative to basic video conferencing. In 2020 to date, Demodesk has seen its customer base double, in response to this need, and today more than 150 customers across Europe and the US – featuring Treatwell, Personio, and Forto – use Demodesk to close deals.
This includes a US-based customer who, before lockdown, had exclusively sold solar panels door-to-door and now closes deals via Demodesk, plus a furniture store in Germany that uses Demodesk to give customers live, virtual tours of its showroom.
Demodesk’s online meeting tool assists sales reps in real-time, automates scheduling and CRM logging and provides next-level analytics. While traditional tools simply record a video of the presenter’s local desktop screen, Demodesk offers a 100% web-based virtual display – entirely independent from the presenter’s local desktop. This disruptive technology makes sales demos truly multi-player rather than one-way presentations.
What’s more, Demodesk is entirely browser-based meaning it works with any device, without lag, and requires no downloads or regular software updates to operate. This has the added benefit of being highly secure and fully encrypted; confidential data can be shared without risk or threat.
Anyone on the call can interact with the website or software being shared on this virtual display, as if the page was on their own screen. For sales teams, Demodesk automatically loads the right slides and websites ahead of the meeting, provides real-time conversational guidance along with playbooks – all designed to help sales reps be as efficient and effective as possible. For customer service teams, Demodesk enables reps to instantly share mouse and keyboard control and collaboratively work with customers.
This latest round of funding – led by Balderton with participation from Target Global and Funders Club – takes the total raised by the Munich-based startup to $10.3 million since 2017. This funding will be used to further develop Demodesk’s market-leading technology, scale its operations and hire the very best in new talent.
“Demodesk has resonated with sales teams globally – across many sectors and industries – because it strips back sales meetings to their core; letting reps get to the heart of what they love doing,” CEO and co-founder Veronika Riederle said. “By removing the barriers of unnecessary downloads, lags, compatibility issues and restricted screen sharing, we help teams increase productivity and conversion rates. Demodesk automates sales coaching and training and cuts down time spent on manual preparation, scheduling and documentation workflows.