SalesTech Star

UJET a Leader in G2 Fall 2022 Report with Highest Satisfaction and Usability Scores for 10th Consecutive Quarter

UJET earns 56 G2 Badges and is Easiest to Use in Contact Center Software, Call Center Infrastructure, and Live Chat Software categories

UJET, Inc., the intelligent, modern contact center platform, is a Leader in the G2 Fall 2022 Reports for Contact Center Software, Call Center Infrastructure Software, and Live Chat Software. UJET also led all three categories in Usability and posted the highest Satisfaction score in Contact Center Software and Call Center Infrastructure Software.

“UJET is purpose-built to meet the needs of our customers and partners as today’s contact centers prioritize security, scalability and ease-of-use. With the most intelligent and modern contact center solution, UJET is leading the CCaaS market through cloud innovation and a customer-first approach,” said Vasili Triant, Chief Operating Officer at UJET. “Unlike many third-party analyst reports, G2 captures and represents the perspective of actual contact center software users. The G2 Fall Report validates UJET’s strategic business value and highlights the widening gap between UJET and its competitors.”

Read More: SalesTechStar Interview with Declan Ivory, Vice President of Customer Support at Intercom

“Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”

Best Contact Center Software

  • UJET rated #1 in Contact Center Software with a G2 Satisfaction Score of 98 out of a possible 100
  • UJET is a Leader in the G2 Fall 2022 Grid based on its cumulative G2 Score in the Small Business, Mid Market and Enterprise segments
  • UJET ranked #1 of the Top 20 Easiest to Use Contact Center Software with a Usability Score of 9.5

Best Call Center Infrastructure

  • UJET rated #1 in Call Center Infrastructure Software with a G2 Satisfaction Score of 97 out of a possible 100
  • UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise
  • UJET ranked #1 of the Top 20 Easiest to Use Call Center Infrastructure Software with a Usability Score of 9.6

Read More: Brand Equity Is Suffering With The Rise Of Cash-Back Apps And More Product Choices– Here’s Why.

Best Live Chat Software

  • UJET rated #3 in Live Chat Software with a G2 Satisfaction Score of 96 out of a possible 100
  • UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise
  • UJET ranked #1 of the Top 20 Easiest to Use Live Chat Software with a Usability Score of 9.6

G2 Fall 2022 Badges

  • UJET earned 56 badges in the G2 Fall 2022 Report in multiple categories for Small Business, Mid-Market, and Enterprise level solutions

“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”

UJET earned its Leader status by receiving more than 700 positive reviews from verified users compared to similar products in the Contact Center Software, Call Center Infrastructure, and Live Chat Software categories. For inclusion in G2 reports a product must have received 10 or more reviews.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.