Speech & Conversation Analytics

Infor, a leading provider of industry-specific cloud applications, announced that Infor Workforce Management (WFM) has been recognized as a Leader among WFM applications in Nucleus…
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ManyChat offers its Chat Marketing software pro bono to help protect our global community Chat marketing platform ManyChat has partnered with Messenger from Facebook to connect the…
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NICE inContact (Nasdaq: NICE) today announced expanded support for contact centers to eliminate potential disruptions during the current COVID-19 outbreak. NICE inContact is providing a…
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Conversation Builder recognized as best New Contact Center Solution by the world's top customer service awards program LivePerson, Inc., a global leader in conversational AI…
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New Leadership Hire Supports Kinetica’s Growth and Continued Focus on Building World-Class Leadership Team to Scale the Company Across Global Markets Kinetica, the leading Active…
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The global conversational AI market expected to exceed US$ 16 Billion by 2024  Global AI-driven conversational search platform, Zoovu, announced that it has acquired Belgium-based…
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TTEC Holdings, Inc., a leading digital customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the…
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Trax, a leading provider of computer vision and analytics solutions for retail, announced its acquisition of Qopius, a top provider of AI-based in-store technology solutions in Europe.…
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Best-In-Class B2B Data and State-Of-The-Art Technology Deliver Agile Analytics to Clients Instantly Dun & Bradstreet, a leading global provider of business decisioning data and…
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