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Signals & Social Engagement
Signals & Social Engagement
Vonage Contact Center helps Onecom Avoid Disruption in Customer Experience During COVID-19
Vonage, a global business cloud communications leader, announced that Onecom has maintained its commitment to outstanding customer service with the Vonage Contact Center by…
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Leavemark Social App Launches First of Its Kind Ad-Free Data Storage and Social Media Hybrid
Leavemark, an unparalleled ad-free data storage and social media hybrid app that enables users to archive life's most important memories and documents, announced the app is available…
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McAfee Uncovers Flood of Attacks on Corporate Cloud Accounts as Companies Work From Home
McAfee, the device-to-cloud cybersecurity company, released a new research study titled Cloud Adoption & Risk Report – Work-from-Home Edition. The report uncovers a correlation…
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CXone Integrates with Microsoft Teams and Microsoft Dynamics 365 to Increase Efficiency and…
NICE inContact, a NICE business, announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE inContact CXone. Together, CXone and…
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PagerDuty Advances Automation and AIOps Capabilities to Lower Costs for Developers and IT Teams and…
PagerDuty, a global leader in digital operations management, announced new automation and intelligence capabilities in its Dynamic Service Directory, Business Response and Intelligent…
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SOCi Launches First AI-Powered Facebook Messenger Chatbot Built for Multi-Location Businesses
SOCi, the leading all-in-one platform for “next-level” multi-location marketers, announced the expansion of its full suite of localized marketing solutions with the addition of SOCi…
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Brightcove Kicks Off First-Ever PLAY TV Over the Top Streaming Experience
Brightcove, the world’s leading video technology platform, announced that its first-ever over-the-top (OTT) streaming experience focused on video, PLAY TV, is officially underway and…
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WhatsApp Chats Between Users and Brands Grew 500% in April
Customer habits and relationships with companies were altered during the Covid-19 pandemic. Aivo, a company specialized in artificial intelligence customer service solutions, made a…
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Too Many Abandoned Applications? Here’s How You Can Streamline your Process Without…
In today’s technology dominated era, people’s attention spans are getting shorter and shorter. In fact, the average attention span today only holds for 8.25 seconds, so it makes sense…
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IAS Chosen To Provide Brand Safety Across the LinkedIn Audience Network
Integral Ad Science (IAS), the global leader in digital ad verification, announced the first platform-wide agreement with the LinkedIn Audience Network to provide brand safety for all…
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