Lead Distribution & Call Management

Survey findings additionally reveal gap between C-suite and CX frontline leaders regarding satisfaction with AI and cloud-based contact center solutions Waterfield Tech, a leading…
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Users can expect a comprehensive, near-real-time understanding of contact drivers, customer sentiment, satisfaction, and preferences with Call Journey CI advanced technology. Call…
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Acqueon Workspace Leverages AI to Enhance Productivity Across Multiple Cloud Contact Center Platforms Acqueon announced multiple enhancements to its leading sales, collections, and…
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Intradiem announced that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions directly from the Genesys AppFoundry…
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FlashIntel, a leader in go-to-market intelligence, today announced an exciting new feature in its FlashInfo platform – the ability to use personal phone numbers as caller IDs, a…
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Contact Centers and their IT teams can uncover new insights hidden in their technical, operations, and experience data and take recommended actions to improve performance.…
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Send2CRM has officially launched on the Salesforce AppExchange. This sales accelerator delivers real-time, comprehensive sales intelligence on inbound leads. It efficiently collects,…
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Read about Salesloft's latest platform enhancements and how it enables seller effectiveness to Fast Simon's newest AI-powered product recommendation features in this weekly salestech…
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In today's competitive marketplace, B2B sellers must employ various strategies to generate high-quality leads. Cold calling, text messaging, and emailing are three vital methods that…
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AI-infused before, during, and after interaction experiences Disruptive combination of product, packaging, and pricing Built by RingCentral, with native integration…
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