Advanced AI and analytics tools for the contact center and beyondwill debut with demos and keynotes at October 23 virtual Spark event Signet Jewelers, BECU, Frost Bank, and Mr. Cooper…
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Allego, the leading sales learning and enablement platform provider, announced its technology platform is now being used to deliver Corporate Visions’ training content, consulting, and…
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ManyChat, the number one customer conversation platform, announced its partnership with WhatsApp to help businesses automate, personalize, and scale their customer conversations.…
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Provides Managers Critical Insights to Make Better Decisions & Drive Performance Improvements ExecVision, the only conversation intelligence platform that helps organizations…
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Integrated Contact Center solution will help maximize performance, profit and productivity for sales and service organizations globally, while improving customer experiences Avaya…
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“Every consumer wants a different experience when shopping and this experience becomes the differentiating factor for many successful business models.” – The Deloitte Consumer Review…
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Adds two-way messaging capability to Salesforce for personalised, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact…
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Conversica’s industry-leading Conversational ABM offering, now powered by 6sense data, delivers the two-way, personalized dialog necessary to significantly increase pipeline and…
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Conversations eases and streamlines two-way customer communications across a wide range of engagement channels without the need to integrate APIs Mitto, a leading provider of global…
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Comprehensive survey explores how businesses are preparing for industry changes ahead Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company,…
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