Vonage , a global leader in business cloud communications, has announced the launch of its Conversation API at the Company’s user and developer conference, Vonage Campus. As the newest…
Read More...

AntWorks, a global artificial intelligence and intelligent automation company, announced a partnership with LiveChat, a company that offers premium customer service software used by…
Read More...

Creating connections is the core tenet of our technology. We connect our clients to their customers by serving highly relevant advertising across various channels programmatically.…
Read More...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences Dialpad, the leading AI-powered communications intelligence platform trusted by…
Read More...

Businesses struggle with fragmented communication and inconsistent client experiences, leading to onboarding difficulties and reduced project visibility. In response, Rocketlane…
Read More...

Leveraging technologies from OpenAI, Meta, and Google, Conversica’s latest release offers the most advanced AI agent for customer engagement available Conversica, Inc, the…
Read More...

Contact centers can now leverage AI to automate the evaluation of every customer interaction and quickly identify the most common reasons for customer inquiries. Calabrio, the…
Read More...

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets Freshworks Inc., the provider of…
Read More...

Artificial intelligence agents, as part of the Talkdesk Ascend AI platform, redefine the art of the possible in customer experience as actions, decisions, and goals are initiated and…
Read More...

AI-Powered Support Automation Platform Acquires Lucy, Envision and Linc, and Announces $26 Million Series D Funding Round Capacity, an AI-powered support automation platform, is proud…
Read More...