Eclipse Technology Solutions, a leading provider specializing in the delivery of transformative, end-to-end technology solutions and services, today announced a new partnership…
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Melrose Labs has partnered with Phronesis Technologies to reassure businesses that customers are who they say they are Following the launch of its voice and messaging…
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NUSO, a global provider of cloud-based communications, collaboration, and customer experience as a service for business, announced the acquisition of T-Metrics, a provider of…
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The industry’s first enterprise-grade artificial intelligence-powered contact center solution purpose-built for the modern customer experience needs of healthcare insurance providers…
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In just one year, Genesys closed more than 75 CX Cloud deals with diverse enterprises desiring to unify their data, bots and channels for smarter end-to-end customer and employee…
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Quadient, a global automation platform powering secure and sustainable business connections, announced the launch of Secure Barcode, a cloud-based application designed to enhance the…
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One of the first contact center providers to offer full integration with AI-powered Einstein Conversation Insights to drive customer engagement Vonage, a global leader in cloud…
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New Hybrid Solution Empowers Customers to Combine Existing Avaya Investments with Enhanced Collaboration Capabilities from RingCentral RingCentral Enhances Avaya Cloud Office with…
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In this salestech highlight by SalesTechStar, grab the latest industry insights and news; from Pipedrive's latest suite of GenAI tools to Vidyard's newest AI-powered avatars built…
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Industry growth stagnant despite $3.6 trillion in global CapEx spending since 2012 Operating expenses to continue increasing, creating urgency for cloud migration to reduce…
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