In response to an increase in global demand for end-to-end customer service solutions, Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and NTT…
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Uniphore, an early leader in Conversational Service Automation, today announced that it will be providing its advanced conversational service automation platform to WNS, a leading…
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Strategic integration enables dynamic appointment scheduling within Generative AI conversations Impel, the global leader in AI-powered customer lifecycle management for the automotive…
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Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced that two of its products, Kore.ai XO Automation and Kore.ai Contact Center AI are now…
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In the ever-changing world of sales, it's critical to keep ahead of the curve, and conversational sales technology can help you do this. Although chatbots and customer service are…
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Pipefy AI enables citizen developers and business users to build, automate, and optimize workflows faster Pipefy, the global leader in no-code business process automation (BPA),…
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Service delivery is undergoing a seismic shift with the emergence and growth of automation. Businesses are increasingly turning to automated solutions to streamline operations, enhance…
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Sales teams have targets to achieve in a day, time spent on manual tasks always needs to be reduced with the use of appropriate salestech. Far too many sales professionals compromise on…
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Rapidly Deployed Custom Language Models Based on Customers’ Proprietary Data Combination of GenAI Digital and Live Agents Enhance Customer Experience Guaranteed to Meet Target…
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Global leader in AI-powered customer service automation solutions, Cognigy, announced that it has recently been elevated to the Prime Partner Tier of NICE, a global leader in cloud…
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