Flexential, a leading provider of data center colocation and hybrid IT solutions, announced it is supporting artificial intelligence research-driven customer ASAPP to provide colocation for the company’s high-density research computing requirements.
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ASAPP’s artificial intelligence platform is leveraged by Fortune 500 contact center agents to dramatically improve customer engagement by radically improving agent productivity. ASAPP continues to grow as the volume of contact center interactions skyrockets due to the pandemic. Flexential is supporting ASAPP’s research by providing the infrastructure needed to run its supercomputers, which produce an abundance of heat in a small footprint, requiring a state-of-the-art data center with the highest power and cooling capacity. Flexential’s Philadelphia-Collegeville data center meets these high-density requirements and offers ASAPP the peace of mind of knowing it has site support in place at all times and never has to worry about downtime.
“Flexential met our requirements, from cooling to power configurations to time constraints, so that my team does not require frequent presence in the data center,” said Sarah McDowell, ASAPP head of IT. “Our goal is to provide technology for our researchers and staff that is ‘invisible’ and Flexential has been instrumental in empowering us to realize that goal. As our research compute requirements continue to grow, we are confident that Flexential can scale quickly.”
Flexential’s Philadelphia–Collegeville data center was able to provide high-density services with space, power, cooling, network speed, and cost-effectiveness in a tight timeframe, which was important to ASAPP. The company also uses the FlexAnywhere Network, a combination of an industry-leading 100GB network backbone and secure, low latency connections to hyperscale cloud providers such as AWS, Google, Oracle and Microsoft Azure. FlexAnywhere delivers superior performance, reliability and service delivery while maintaining low latency.
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