Video Communication Soars as Businesses and Service Providers Respond to Coronavirus
New Vonage Report Reveals Video Usage Trends & Benchmarks, Including a 232% Increase in Video Traffic in March
Vonage, a global business cloud communications leader, released a report – “Video Communication Soars as Businesses and Service Providers Respond to Coronavirus“ – detailing rapid growth in video communications usage during the COVID-19 pandemic. The report provides unique insight into how organizations are leveraging programmable video solutions to stay connected even in a time of crisis, including a look at total video minutes for Vonage customers, which increased 232% in March.
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“COVID-19 has drastically changed everyday life, and organizations are seeking ways to minimize the disruption to their operations, while keeping their employees safe. Vonage Video APIs are embedded in businesses’ existing applications, powering solutions that are connecting people and delivering services in a personal, seamless and safe way when in-person interactions are just not an option,” said Alan Masarek, CEO, Vonage.
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Masarek continued, “The availability of off-the-shelf video conferencing solutions has garnered a lot of attention for remote work in recent weeks. However, without the ability to provide embedded, programmable video functionality, these off-the-shelf solutions don’t address the need most businesses have to power essential services during this public health crisis, including telehealth, distance learning, finance, fitness and so many others.”
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