APEX GBS Standards Launches Industry Partner Ecosystem, Recognizing Quality Contributors to the Global Business Services Community

APEX GBS Standards Launches Industry Partner Ecosystem, Recognizing Quality Contributors to the Global Business Services Community

APEX GBS Standards

APEX GBS Standards Committee Launches GBS Industry Partner Program to Recognize Standards-Aligned Vendors, Academic Institutions and Contributors Across the $145 Billion Global Business Services Industry

Today, the non-profit Alliance for Professional Excellence in Global Business Services (APEX GBS) Standards Committee announced the launch of the APEX GBS Standards Ecosystem, a new initiative that gives Industry Partners, including vendors, academic institutions, and GBS practitioners, direct access to the core network shaping the future of the $145 billion GBS industry.

For GBS solution providers, joining the APEX GBS Standards Ecosystem means early access to emerging industry research, priority participation in invite-only practitioner roundtables, executive-level visibility, and the opportunity to contribute their expertise to shape industry Standards.

“The GBS industry has needed a recognition framework tied to actual standards, not marketing claims. This program fills that gap, and it does so without commercial compromise.” — Ana Martins, Head of Global Business Services at Syensqo and Partnership Manager, APEX GBS Standards Committee Member

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In an industry where recognition is typically pay-to-play, the APEX GBS Standards Ecosystem participants receive the APEX GBS Standards Industry Partner designation based entirely on the merit of their methodologies, tools, delivery approaches, and for the depth and quality of their contributions to the GBS Industry, not for their financial investment.

“GBS leaders deserve a faster, more reliable way to identify Industry Partners who understand how a standards-driven GBS organization operates. This program creates that signal, based on substance, not sponsorship.” — Shane Abeyratne, SVP Global Business Services, Cardinal Health and APEX GBS Standards Committee Member

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The Ecosystem provides access to something most industry programs cannot offer: a direct connection to the practitioners who built modern GBS and are actively shaping its next chapter, aligning Industry Partners with specific working groups focused on GBS Operating Model Innovation, AI and Agentic Transformation, Process Excellence and Benchmarking, and Talent and Future Workforce, in collaboration with the APEX GBS Standards core team.

“We built the APEX GBS Standards to raise the bar for the entire industry, not just the organizations running GBS, but the partners serving them. The APEX GBS Standards Ecosystem is the natural next step.” — Tony Saldanha, CEO, Inixia and Co-Founder, APEX GBS Standards Committee Member

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