OneTrust Celebrates Five Year Milestone Helping 10,000 Customers Build Trusted Organizations

Five years ago, just weeks after the European Union’s landmark privacy regulation, the GDPR was approved, OneTrust was founded with a mission to help companies be more trusted. Today, OneTrust helps more than 10,000 customers across the globe, including 75 of the Fortune 100 and half of the Fortune Global 500, build trust into the center of their organizations and use technology to address the complexities of fragmented privacy regulations, third party risks, ESG, ethics, and compliance obligations.

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Now more than ever, consumers want to work with and for companies they trust. Countries and governments around the world are responding with stronger laws that emphasize transparency and protect an individual’s fundamental right to privacy. At the same time, board members and stakeholders are elevating the criticality of privacy, security, good corporate governance, protecting the environment, and building companies that embrace diversity, equity, and inclusion.

As OneTrust customers matured their privacy programs, it was clear they had broader goals to differentiate on trust and transparency. To deliver on this outcome, OneTrust partnered with its customer base to deliver a category-defining enterprise platform of trust that brings together privacy, third-party risk, data governance, GRC, ethics and compliance, and ESG into integrated operational workflows.

In the last five years, the OneTrust’s team has worked alongside customers, partners, and the community to make trust a competitive advantage and quickly scaled to:

• Serve 10,000 customers, both big and small, across the globe in building cultures of trust
• Develop careers for 2,000 employees across 13 global offices
• Pioneer innovative technologies with 150 patents awarded
• Become #1 fastest-growing company on the Inc. 500 with 48,000% three-year growth
• Lead the privacy market with #1 market share for two years running, according to IDC
• Build the largest community of Trust, bringing together 20,000 privacy, security, and data governance professionals into local Connect Chapters across 100 global cities to network, share best practices, and discuss the latest trends impacting their industries
• Execute on seven strategic acquisitions, including recently ethics and compliance leader Convercent, third-party risk management industry organization and creator of the Standard Information Gathering (SIG) assessment Shared Assessments, and automated data redaction technology DocuVision
• Position OneTrust to be built to last with $920 in million in funding from Insight Partners, Coatue, TCV, Softbank Vision Fund 2, and Franklin Templeton, with a $5.3 billion valuation
• “Our business is based on trust. We want people to know that by using our apps, they will be getting a great service, and their data will be processed securely, ethically and lawfully.” – OneTrust customer story
• “We know our users are privacy-conscious and we want to continue to build upon the trust we have with them. OneTrust has helped us tremendously in doing just that.” – OneTrust customer story
• “Since we started using OneTrust, the culture within the organization has changed significantly and privacy has become more of a priority.” – OneTrust customer story

“One of the greatest privileges as an investor is to get to help exceptional companies scale up and nothing could be more true of supporting OneTrust’s meteoric growth in these first five years,” said Richard Wells, Managing Director at Insight Partners. “Kabir, his leadership team, and every employee at OneTrust are working to make trust central to how companies do business, and their rapid success illustrates how mission-critical OneTrust’s software is. What makes this story even more exciting is that OneTrust is only just warming up.”

“Today more than ever, people want to work with companies that are transparent, doing the right thing, and they can trust,” said Thomas Laffont Co-Founder of Coatue. “OneTrust is defining a new technology category that fills this critical need: building trust as the foundation of everything a company does. We’re proud to support OneTrust for much of its five-year journey and to see the impact the team is having on the thousands of companies across the globe.”

“OneTrust started with the simple idea to turn privacy compliance into an operationalized software suite.  The business has quickly evolved into a multi-blade software juggernaut encompassing all aspects of automating trust for businesses,” said Tim McAdam, General Partner at TCV. “Over the history of our firm, we have never encountered a business that has built up an installed base of over 10,000 customers in less than 5 years. OneTrust’s product-led culture married with unparalleled execution make it a truly rarified and exceptional software business. We are honored to partner with Kabir and the team and support them in their mission to help organizations leverage trust as a competitive advantage.”

“Congratulations to Kabir and the OneTrust team on this exciting milestone,” said Deep Nishar, Senior Managing Partner at SoftBank Investment Advisers. “We are proud to support their mission to operationalize trust for enterprises around the world.”

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“It’s incredible to consider just how large of an impact OneTrust has had on the global privacy community in such a short period of time,” said Matthew Cioppa, Vice President of Franklin Equity Group. It’s even more exciting to think about the road ahead, and the potential that exists for this team to build further upon the foundation they created over the past five years. We’re honored to be celebrating this milestone with the OneTrust team.”

“Privacy is an incredibly complex topic, and OneTrust has contributed massively to helping organizations manage the intricacies of privacy in this world,” said J. Trevor Hughes, President, and CEO of the International Association of Privacy Professionals (IAPP). “OneTrust helps to support our members as they look to build trust into the digital economy.”

“Our success and ability to deliver for our customers is because of the incredible team at OneTrust,” said John Marshall, Co-Chairman at OneTrust. “We’ve assembled a strong leadership team that combines experience building hyper-growth enterprise software companies along with deep expertise in privacy, governance, and trust. This gives us a unique advantage to accelerate our technology platform and deliver on our vision to build more trusted companies. I’m proud of the work the OneTrust team has accomplished over the past five years, and together with our customers and partners we can continue our momentum and drive value in this critically important space.”

“I’ve had the privilege to be a part of three fast-growing technology companies and none have been more satisfying than OneTrust,” said Alan Dabbiere, Co-Chairman at OneTrust. “OneTrust’s growth, customer success, and technology innovation are unmatched. Even more, the company is in the business of doing good, promoting ethics, building transparency, and building a more trusted world.  Our customers want to create trusted brands, and we’re providing the technology to deliver on their mission. I’m proud of the work the team at OneTrust has done, and the efforts our customers and partners have made to use technology to build more trusted companies.”

“Along with our customers, partners, and community at large, OneTrust is defining the new software category or trust,” said David Dabbiere, Board Member and Legal Counsel at OneTrust. “The growth over the first five years is undoubtedly due to the drive and tenacity of the team at OneTrust. They’ve built an incredible culture that works hard every day with our customers and partners to build more trusted organizations. I am proud to celebrate this milestone and be a part of the team at OneTrust.”

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