Covid-19 will continue to change the way remote sales is done through 2021, thereby also influencing the need for digital customer service solutions. How are tech enablers meeting the needs of businesses through this phase?

Catch more in this highlight of the week!

SalesTech Quote-of-the-Week!

The next technological revolution in the world will not be a cellphone of 1000 USD but a meal with robotic delivery included of 5 USD. This sounds like a simple concept, but in depth it contains the idea of optimizing as much as possible the service of retail delivery and being able to provide at a really low even minimal cost, this service for any kind of community. –Felipe Chavez, CEO and Co-Founder of Kiwibot

Top SalesTech News of The Week: 11th to 15th Jan 2021!

• Veritone and Alteryx Announce Strategic Relationship to Power the Alteryx Analytic Process Automation Platform With New, Advanced AI Capabilities
• ChannelAdvisor Announces Amy Rumford as Vice President, Global Services
• Informatica Transforms Customer Experience In a Cloud-First, Cloud-Native World
• Dun & Bradstreet Completes Acquisition of Bisnode, a Leading European Data & Analytics Business
• TimeTrade And SilverCloud Unite To Transform Customer Experience
• IBM Acquires 7Summits to Drive Digital Transformations for Salesforce Clients
• Neutronian and Eyeota Launch Data Quality Certification Initiative
• Salesforce Introduces Loyalty Management to Help Drive More Meaningful Customer Loyalty Experiences
• ChannelAdvisor Announces Platform Enhancements Designed to Optimize Retail Product Content and Improve Operational Efficiency
• Auth0 Adds Three Key SaaS Leaders to Its Board of Directors
• Dubb Partners With ActiveCampaign to Let Users Share Video Content Directly in Their Email Campaigns
• Microsoft and Experience Analytics Leader Contentsquare Join Forces to Accelerate Digital Transformation
• Alteryx Announces Partnership with Snowflake to Automate Analytics and Data Science in the Cloud
• Deloitte Consulting Completes Acquisition of HashedIn Technologies
• LTI and IBM to Expand Global Alliance to Help Organizations Accelerate Digital Transformation with Open Hybrid Cloud
• Cisco and Acacia Communications Announce Amended Merger Agreement
• SAP SE Extends Executive Board: Julia White Joins as Chief Marketing and Solutions Officer, Scott Russell Takes Over Customer Success
• Intel Appoints Tech Industry Leader Pat Gelsinger as New CEO

SalesTech QnA with the Expert

The coronavirus has left consumers craving physical experiences more than ever before, paving the way for an increase in OOH investments. More brands are incorporating digital-enabled solutions into their OOH efforts. –James Heller, CEO and Co-Founder of Wrapify

Top Articles on B2B Sales and Pricing, Sales 2021 Top Tips

• Impact of AI on Contact Centers Today
• Price Optimization in B2B Sales: Quick Tips
• Overcoming Branding Obstacles to Increase SaaS Sales
• Brands, Music and Navigating a New World of TikTok
• Sales 2021: Closing the Distance With Tactics and Technology

There’s A lot to Uncover From Our Recent Episodes of The SalesStar Podcast: Hear More: