Ultimate

Intelligent Virtual Agents

STS Staff Writer Nov 25, 2022

What is an IVA? Are they helpful to my business? How do they operate? Is there a risk that they will take away jobs from humans? IVAs (Intelligent Virtual Assistants) are…
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Partner Management & Channel Enablement

Faye and Ultimate Partner to Supercharge Customer Service Software

STS News Desk Sep 27, 2022

Faye announces it has joined forces with Ultimate to deliver a more robust and intelligent customer service experience. Faye, a global leader in software strategy, deployment,…
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Artificial Intelligence (AI)

Record Growth at Ultimate, Celebrates Continued Customer Expansion and Product Innovation in 2022

STS News Desk Jun 21, 2022

Ultimate, the top-rated support automation solution according to G2 customer reviews, is celebrating a successful start to 2022, with a record-breaking first half of year,…
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