Trends Report

New report from Glance provides guidance to enterprises striving for CX excellence Glance, the leader in Guided CX software, is excited to announce the release of its 2024 Guided CX…
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Clickatell's latest Chat Commerce Trends Report found 95% of consumers desire a personalized experience in chat for booking updates, especially for flight delays, late check-ins, and…
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Guests tip 5% more on average when dining in versus ordering take-out or delivery Toast, the all-in-one digital platform built for restaurants, announced its Q1…
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Info-Tech Research Group, a leading global IT research and advisory firm, has released its 2022 trends report on the IT talent market. This new research contains insights and strategies…
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More than half of consumers have already used chat to talk to businesses; they want banks to get on board Clickatell, the leader in mobile communications and chat commerce, releases…
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