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Data privacy and protection is a crucial matter of concern today, and businesses have been frantically trying to keep up with rapidly changing privacy rules and regulations in today's…
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Sales automation enables sales teams to concentrate on critical activities by relieving them of administrative responsibilities and helping them focus on their core objectives and job…
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Often times, B2B sales is considered challenging. But one of the greatest things in B2B sales (or sales in general!) today is that, with the array of sales technologies that sales…
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Buyer engagement is the level of involvement or participation that a prospective buyer exhibits towards the company’s marketing. Once the prospect buyer meets any marketing or sales…
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In today’s business climate, different kinds of software, tools, and companies offer services and tech capabilities to help customers navigate through the complex digital forum with the…
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Technology is constantly evolving, and businesses have already learned to rely on it to function more efficiently and remain competitive. According to experts, salespeople are early…
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Customer care works on voice and instant chats. If you give your customer a choice between chat and a voice call, the customer would mostly prefer the latter. Voice has long been your…
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Customer loyalty programs not only help boost better customer experiences, it serves as a crucial aspect in building long-term customer value, loyalty programs can also help strengthen…
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“He is a born salesperson”.  You must have heard this phrase often for a person with enviable sales skills. It is true that some people have the natural ability to fit into a sales…
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Consumers are choosing to purchase both through online and offline shopping methods today. This multiple-channel purchasing increases the lifetime value to 30% compared with purchasers…
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